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Brothers Food Mart
3049 Loyola Dr, Kenner, LA 70065, United States
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Brothers Food Mart
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Ne
Review №1

This place is horrible. I rarely go there because the times i’ve went its always bad service. Cashiers have an attitude they are not friendly at all. I went today, and ordered a piece of chicken with fries. Half the chicken was raw and fries were not seasoned i got plain stale fries! Unfortunately, i am not feeling well to take another drive and bring it back. Never again will i stop by. I would recommend people to go to brothers on veterans blvd! Theyre way better!

Cr
Review №2

Went in to purchase a 25 piece mixed normally around 23 dollars with tax their menu board was no working didnt think anything get to register and was told that will be 32.75 also sign on door said NO MASK NO SERVICE bullcrap 5 ppl were in there no mask and they were served

jo
Review №3

If you stop just to get gas and dont go inside, this place is convenient. The staff inside are some of the most rude and obnoxious people I have ever been around In my entire life.

Ad
Review №4

Terrible customer service. I was a guest from TX and stopped by on 07/28/2021 at night for gas and car wash services. It was urgent but They didn’t let us to use restroom for my 3 years old daughter, we had to find another gas station to use.

Li
Review №5

This was a nice place to shop and get gas.Since the beautiful renovation, the Management has become very unfriendly and could care less about their previous loyal customers.Now it’s doing great and not kept clean outside ever. Always nasty and filthy, especially by the pumps. The pay at the pump is broke all the time.Be careful, the side street of store is nothing but bums and drug dealers and undesirables. There’s always someone by the entrance trying to sell stolen goods or asking for money!!I take no pride in having to say this.I’ve been shopping that location there since 1967. Wouldn’t go there if they were the only place open. So much for progress as new and improved.

Jo
Review №6

Good little corner store. Good hot food and decent prices. Quite busy in the mornings but fast check-outs. Very convenient.

Fo
Review №7

I love the new chicken sandwich it taste better tan the chik gal a sandwich

C
Review №8

I usually come here for the fried chicken and meat pies. The fried chicken is great, always fresh. The place overall is clean, and the workers are quick, efficient, and polite.

A
Review №9

If I could give a ZERO star I would have! Stop to this brothers for a fill up, so I decided to go inside to get something to eat. When I got to the food counter the worker seen me approaching. She didnt greet me or anything. She waited about 2-3 mins before she even attempted to take my order. I wanted the chicken tender meal with fries. The fries that were up there were old and burnt. I asked of I could have some fresh fries. She told me she wasnt making anymore fries. She turned her back to me and proceeded to the cooking area. I thought she was about to make the fries, so I was still standing there. However, she started to batter the chicken. I asked her if she was going to make my fries. Still with her back turned to me she stated NO! Very POOR customer service! Wish I could have taken the $45 worth of gas I pumped out and received a refund. I WILL NEVER GO TO THIS PLACE AGAIN!

Ke
Review №10

Bathrooms out of order = too lazy to clean

Ra
Review №11

This Brothers location is no different than any other Brothers Ive stopped in at. I will say, this location is quite large with a well-thought-out layout and has a wide variety of items to choose from) I bought my first-ever Honduran coffee here). The one element that stands out to me here is a cashier by the name of Red who can be downright nasty with customers, including myself. She has even gone as far as to openly ridicule the clothes I had on. It is a continuous struggle to keep a roof over my familys head and food on the table but we do ok. To be told by someone I do not know that I look like Im having a bad day and then when asked why to be told that my clothes look like I just climbed out of the dumpster out back was entirely uncalled for and really embarassed me, especially when it was said loudly enough for a customer behind me to chuckle and for her and a coworker working the chicken counter to openly lol, really put a damper on my day. I continue to shop here when I absolutely have to but I make sure to avoid her register at all costs!

re
Review №12

Not good. I purchased gas and the pump just went off without me getting my full purchase. It was a bunch of customers this happened to. Their was no explanation. Not we have to wait for a refund back to our cards. Just ridiculous!

Bi
Review №13

Disgusting food . Store not clean

Mi
Review №14

Good chicken!

Ah
Review №15

Serve a Brothers chicken

Bo
Review №16

Chicken with good flavor but the service unfortunately very bad, 2 ladies in the box who instead of serving the customer are talking, those who cook and serve do not put what one asks of them and do not pay attention to what the customer needs. That always happens in Loyolas and not a smile to anyone. Possibly they are already very tired.

Information
13 Photos
16 Comments
2.9 Rating
  • Address:3049 Loyola Dr, Kenner, LA 70065, United States
  • Site:http://brothersxpress.com/storelist.html
  • Phone:+1 504-305-0696
Categories
  • Convenience store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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