Be careful using the Amazon Pick-Up Hub at this location. Usually it works like a charm and is quick and easy and honestly super freaking awesome and the ladies are nice and know whats up. But.. if for some reason they refuse your package due to it not scanning into the hub (for whatever reason) and send it back with the Amazon driver - it will still be marked as delivered in your email and neither Amazon or Rite Aid will reach out to you (or really be able to) in any form to let you know that they were refused and sent back. I sat on hold with Amazon for nearly an hour trying to figure out where my packages were and what actually happened. They said a technician would be investigating the situation the day after Im posting this to make sure no issues with their system interfere with the pick-up hub again in the future with other orders. But just be careful! If you dont receive an email with the pick-up code/bar code scan then call in advance, dont waste your gas or bus money. Otherwise a great quiet place with great workers and good prices. Highly recommend. Good location too.

FULLY STOCKED AND CLEAN ESTABLISHMENT!! 🏊🏿🏊🏿

Georgia was very fun and friendly was able to get us signed up for a rewards card! Definitely great customer service

Tried bringing a return in today, even though I grabbed it in 20 seconds or less, the cashier decided to then help the next person in line. Then I was told I needed to go to the back of the line again. Behind 8 people. So ridiculous and rude! I was next in line. She Shouldve helped me first, as I was next in line. Definitely shouldnt have had to go to the back of the line again. 20 minutes I waited!

I recommend this rite aid location to anyone who has ever experienced poor customer service because the service I receive every time I go there is exceptional and their kindness and helpfulness will more then make up for any bad experiences at another location! I would like to thank Marcy who went above and beyond to help me literally 10 minutes before the store was closing and she never made me feel rushed and was so nice and upbeat! So friendly and helpful!! AMAZING AMAZING AMAZING! By far the best customer service Ive received in a very long time! Thank you kelso rite aid for hiring exceptional people!!

Whenever I am in the area, I stop in to look. Good sales, but in general, more expensive than other places I shop at. Nice selection of greeting cards, vitamins, snacks n much more. Customer service is better than at the Rite Aid in Longview. I was taking pictures 4 this review and was being watched due 2 suspicious activity. Duh....we can take pictures of whatever whenever folks! Take a chill pill mister!

The store is pretty great everyone is super friendly, however the pharmacy is the worst. Dawn especially is off putting and isnt helpful. She never smiles and made it feel like it was an inconvenience to pick up my prescription. The first time I was in she didnt even ask what I needed she just stared at me until I asked her for help. I wont be going back to this place.

This Rite Aid is kinda expensive, at least more than other convenience type shops Ive been to. Store clerks are really nice though, and the store itself is clean and well lit.

Granted Im a patches, ripped jeans, black jacket type but every time Ive gone into this Rite aide Ive been met with a lot of apprehension. Im well aware that theft is a constant problem, but each time I step in and take too long looking at something camera check on all aisle is called. After the 4th time I asked an employee about this and they told me that asking made me more suspicious and that theyre trained to spot facial give-aways. That if I was uncomfortable here then why do I even shop here. They asked if I wanted speak to a manager but I was so upset that I paid for my items and immediately left. I admittedly spent some time crying in my car and have rarely visited since. Honestly...the selection is pretty great though.

Everyone is so nice and so helpful

Amazon pick up hub

Nice staff