They did a great job with my exhaust manifolds. And made sure my Truck was running great before I left.
Good work and fair prices...very friendly staff...honest and informative 😉Would recommend!
They did an excellent job for a very affordable price. They are knowledgeable and quality mechanics. I will be back when I need anything repaired again. I would recommend Kerr Care to anyone.
I send everyone and anyone to see the folks over at Kerr Car Care. All of my customer vehicles that need mechanical work come here. I also take all of my personal vehicles here as well!These guys are the most honest mechanics in town. I have tried almost EVERYONE locally and these guys really set the bar. Not one shop has even came close to the amount of care that they put into your vehicle. I have never been hit with random charges that leave me questioning my invoice and they are always fair. They dont take advantage of customers and treat everyone with respect. Renee in the office really knows her stuff! Richard is a mechanical genius and their staff are all really sharp! Their business name sums up what they do. Youre not just another dollar.
Had crossovers welded on my Porsche 911 mufflers, welds looked like someone did it in their back yard not a professional shop. Owners didn’t seem to care either.(Response to the owners comment - the mufflers are worth 5x what you charged me, I would have paid $150+ for a quality job. Money isn’t the issue, it’s the fact you should feel embarrassed letting my mufflers leave your exhaust shop like that)
They fixed my AC in my mercedes last summer and it worked excellent.
Not happy about the work that was done. On my 1950 Chevy truck. The pipes were mounted on 25 yr old pipe. Gas lines are on top of my rear end.
Great work and the people are awesome
Great they just worked on my 72 mustang mach1 .Did the work on my break lights works fine now. Good people to work with. Will go back again. Thank you Bubba
I was very pleased with Kerr Car Care. They were thorough, found my problem quickly, and repaired it and the cost was very reasonable. I recommend this business.
The best place in Cowlitz County to get auto work done fast and know what they are doing
Greater vice and fair prices
Ive done business with this shop in the past and the owners are very kind, hospitable, helpful professional and handle everything in an efficient manner.Great customer service and no hassles like some of the shops in town. Rick, owner/operator is also a Master Mechanic & I always return to Kerr car 4 service. Thank u4great service!
Really nice people. Very helpful. Would recommend to everyone I see.
Id give 4 stars for auto repair and 5 stars for exhaust work. I base that on their auto repair is good, but so are a few other places in town. Their exhaust work is perfection and the best in town.So 4.5 stars overall, IMO. Since its not possible for me to give 4.5 stars, I rounded up and gave 5 stars.
Cruddy work. Doesnt usually do exactly what they say they will do. Told me my engine was bad when it was something that didnt even concern my engine. Good thing I took my car to a real mechanic that new what he was talking about before I spent thousands on my car to spend another $200 on the actual problem. If I could give 0 stars, i would. Nice people and nice cars. Just Cruddy work. If your oil pump is going out, theyll tell you that its your engine and charge you thousands of dollars for a new engine and labor and it still wouldnt fix your problem. I was told the engine of my old car was going out and got rid of it for $100, when I had a buyer wanting it for $1900, so i told them a rod broke loose (as i was told by the shop) and then later found out it was just the oil pump. So, kinda feeling robbed here. I got the oil pump for my other car, so now my car will run great. Ya know, since the engine is perfectly good :)
Awesome shop! We brought our car in and they were fast and friendly. They have the best prices in town and came in under the estimate.
Very happy with the work! Great customer service and very friendly. Definitely bringing any future work to this shop. I would highly recommend this business!!!
I over paid for the services I was not expected. Never going back in there again! The job was unprofessional!
Had my truck for 3 weeks and all they did was check for any thrown codes.
Great work at a great price!!
I used to be a mechanic so I know what its like. Kerr Car Care is the only place that I will take any of my vehicles to. I highly recommend them. I go out of my way to make sure my friends and acquaintances no to take their cars to Kerr Car Care as well. Theyre fast reasonable and do excellent work. The owners are awesome and know what theyre doing and are always Pleasant.
Decades of wrenching is not a substitute for Richard Kerrs expertise!
Love this shop! Very knowledgeable and honest team at Kerr! They are great at educating what you need, why you need it and what happens if you do nothing! Quality and amazing service at Kerr! They go above and beyond our expectations!
Ive had them do work on one of my vehicles they did a very good job On the few things that I had them do however I took my truck in there for an exhaust job that was over $600 the stainless tips rusted after driving in the first rain and then they cut a chunk out of the frame on my truck WITHOUT my permission or even telling me I had to find out when I Was under there doing my next oil change Richard claimed that I would have the best exhaust job Ive ever had. He also claimed before doing the exhaust job that the crossover had been installed by the last technician in the wrong place and that he would fix this no surprise he or his technician put a new crossover in exactly the same place. This was by far the worst exhaust job I have ever had and I had such high hopes because all of the other work that I had them do was so good and they seem like such nice people I contacted them about this after finding it and Richard refused to call me back to talk about it. This happened back in like 2013 and I am still fuming mad even today. The poor job on the exhaust wasnt even what made me mad I can have some one else fix that but cutting my frame come on man did you forget it wasnt your truck or something thats just disrespectful and I trusted you.
I brought my car in here to check for an exhaust leak. He spent a half an hour checking my car out and didnt find one. It turned out to be something else but he set me on the right track and didnt charge me. I will be back should I encounter a repair I do not feel comfortable doing myself. They are honest people and I highly recommend this place, especially if youre on a budget and want a fair estimate.
Im have some problems with the muffler banging around, the hangers werent replaced in the same place, and a little lower.
I cant say enough good things about these guys. Always do a great job at a price that makes me smile. Honesty and integrity defines Kerr Car Care......thank you...
These people saved my cars life and did an awesome job at it. They were very reasonable since my car has 4 catalytic converters...😊😊😊.
I had my oil service done today and theyre excellent. Ive had them do other work before and theyre always honest, reliable, and their prices are very reasonable. Ive had a lot of cars and been to a lot of shops. I can honestly say theyre by far the best place Ive ever dealt with.
Great Place! Its cost us less than the original quote they only fixed what was wrong with our car. They also checked with us to make sure thats what we wanted to do before they fixed anything.
This Business is the MOST honest business I have ever had the privilege to do business with.All my family have trusted this shop they are honest and do not try to up sell you any work I have personally experienced that for myself and my family. When they found that my vehicle did not need any repair they were absolutely honest. In this day that is a rare and unique trait. Thank you for all your recent help with my Sport Trac this is from a customer you wont be able to get rid of. seriously thank you all.
Did a great job with my starter. Richard is great at explaining things that are way above my head, and made me feel comfortable in their shop. Recommend! Fast service!
Fast and friendly
Very warm and inviting waiting area with a nice front receptionist! Im new to Washington, but normally choose places by their rating. Im glad I decided to get my car fixed here. The mechanic also sprayed off the corrosion from my battery for me. Thank you!!
These guys are awesome! We trust our cars to them & they never let us down!! Thanks to them all!!
Ive had five years of great experiences with these guys. Everything from oil changes and brake jobs to having the engine in my 88 F250 replaced. They work on my Nissan, my Chrysler and my Ford and I couldnt be happier. They are the perfect local mom and pop garage.
I go to Kerr Car Care and I really like this small family owned business. You dont have to worry about getting bad information and they dont try to sell you stuff you dont need. They are honest, trustworthy and know what they are doing.
Terrible place to take your vehicle!Rude office staff
Great service with a friendly environment.
Never disappointed by their work and knowledge base. Always a very smooth process and exceptional work done on my vehicles.
One of the best in town. They never sell you a service you dont need. They try to get you in and out even when they are backed up. We trust them so much with our cars that we used them exclusively for our automotive needs for the last 8 years.
Great service no complaints and no issues with the work or price.
Great service great prices my car runs like it was supposed to excellent place to go get your car serviced at
Richard your the best I would love to have you build my next motor
Theyre very good at finding the problems, and very quick at fixing the issues
Honest people and absolutely best mechanic in town, never let me down, always best service and best prices around !!!’Thank you 🙏
They were very helpful to me and they went above and beyond to try and help me out
Awesome people. Good prices. Honest shop
Good people, fair prices and expert knowledge. You cant go wrong here.
Honest, and they fix the problem. I took my chev equinox in to bud Clary, they wanted $1800. Kerr car care fixed it for 350.00 and they get involved in the community. This is an American Business.
Got my car running good again and at a fair price
Really friendly family owned and was quick to fit us in, in a pinch.
Wonderful owners. And they do great work.
I was having some difficulty with understanding something that was wrong with my car and they were very understanding and patient.
Great pricing and very reliable
After struggling with the AC in my wifes Suburban for 3 weeks Richard was able to diagnose and solve the problem. Should have taken it to Kerr Car Care to begin with.Thanks guys!
Always friendly, always a quality job best price in town. .
We love this place! Honest & fair prices!
About 2 years ago I had some work done here, ie new muffler and a 40,000 mile rebuilt engine and transmission. I just had to replace the muffler, when Kerr Car Care pulled the old one off I needed them to weld the new one to the pipe that was already their. I could not afford all new pipe. Just one month ago the muffler was making a horrible noise, so I had a local shop look at it. When Kerr Car Care (Richard Kerr) fixed the muffler they missed the weld on the pipe by 1/8th of an inch, in turn it never sealed and corroded the muffler. Therefore I had to put a brand new one on. When they put the rebuilt engine and transmission in, first they stated there was a 90 day warrenty then it went to a 30 day after the work. Their first mistake was leaving a motor mount off and we had to take it back less than a week later. Richard tried to charge me for this part. Then about 6 weeks later I started to have electrical issues. I have spent over 800 dollars trying to fix this issue. Replacing the voltage regulator, engine coil (and ground), starter twice, alternator twice, battery twice, I even took out my sound system thinking that was it. Come to find out when they installed the rebuilt engine they used a bolt that was too long as the bolt for the engine ground. The ground was moving around as I drove the car causing all of the eletrical part to ground only through the battery ground. I am a single mother and this mistake has cost me greatly, I WILL NEVER SEND ANYONE TO THIS SHOP EVER!!!!!!! Even when you try to talk to Richard Kerr, his wife Renee Kerr is very rude telling me that it will do no good to talk to Richard due to the fact that the work was done 2 years ago.... it took me this time to find the problems!!!! Dont let there shop do this to you. The muffler took this long to corrode so how is that my fault???
Muffle Hut denied my mother a sales receipt because they discounted her approximately a little under $14. They agreed they would give her a small discount (the tax amount) and after she paid they told her they could not give her a reciept because she did not pay tax??This is very unprofessional especially since it was the owners ( a husband and wife) who my mother dealt with.
Amazing people and their work is very professional.
Good place for stock repairs.
I trust these guys with all my vehicles
Great people and service
Bad work