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Cost Less Auto Parts
300 Oak St, Kelso, WA 98626, United States
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Cost Less Auto Parts
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Ja
Review №1

I went there to get the car manual that I had ordered. They got it for me with no delivery fee on time. Theyve got a knowledgeable staff that seems to know what theyre doing most of the time. I was in and out of there in minutes and back with my day without breaking the bank.

Ja
Review №2

The customer service here is always great. Multiple people asking if I need help but it has the feel that they genuinely want to help and didnt feel forced.

Ro
Review №3

Good selection. Great prices. They didnt ask me what transmission my car had when I had them look up a headlight bulb.

Ta
Review №4

Considering i know nothing about vehicles, i always have great service and knowledgeable people helping me out. They are good at what they do....

Za
Review №5

Great prices. Knowledgeable and helpful staff. Good selection. Only place I go. 10/10 would recommend.

An
Review №6

Cost Less Auto Parts provides amazing service! James went above and beyond to make a small but essential repair to my seatbelt. He made many trips back into the store to get the right nut to secure the seatbelt in place. Then he noticed a bolt was missing for the seat, and he again had to try a few to find one that fit. He was cheerful throughout the process and persevered until the repairs were complete. Cost Less will get my business from now on.

t
Review №7

Always fast to order and get us the parts we need at a super reasonable price.

Ja
Review №8

The name says it all because the prices are the lowest I can find. They have a huge inventory and always seem to have everything Ive needed on hand. The employees are also by far the best! Extremely knowledgeable and helpful. Great customer service paired with quality merchandise at the lowest prices around make it a no brainier. I highly recommend cost less auto parts!!!!!!!

Ti
Review №9

Excellent customer service. Remanufactured Starter price was half of competitors and the part worked and is reliable.

Ky
Review №10

Good cheep parts. Customer service needs help.

Ge
Review №11

Best pricing in town. They will meet or beat any other prices from other stores. Awesome customer service. 👩‍🔧

Jo
Review №12

Great auo store. Lots of the guys working here been awhile and are very proficient and knowledgeable

Wi
Review №13

Always a good experience buying parts here.

Jo
Review №14

Good customer service, knowledgeable, and expedient. A lot of just about everything in stock, and whats not stocked theyll have shipped from other locations. Whats not in stock, they can get shipped, and same day delivery to store if ordered early enough!!

Ti
Review №15

Clean and well staffed with enough associates that there is not a long wait time. There is never a time that I dont think of costless first before I call some other store . So thanks costless

Ka
Review №16

Always had great customer service with these guys and 90% of the time they have what I need

Da
Review №17

Huge selection of cheap auto accessories, customer service was great though, thanks.

St
Review №18

I only buy parts from here employees I have dealt with are knowledgeable and very helpful one of the reason I will only do business with them

em
Review №19

Almost always have the parts needed

SH
Review №20

CHEAPER YET GREAT QUALITY PARTS!! 📇📇

Pa
Review №21

Very friendly knowledgeable and good prices. Very good prices

Ch
Review №22

Kept ordering wrong parts even when I took them part explained what I was doing had pics of where part goes

Br
Review №23

Always a good for a laugh. And Great Help

Ke
Review №24

Craig is my go to guy here! Super helpful and honest and extremely knowledgeable!

Le
Review №25

Price are good 👍 people will be happy to help you out.

Ha
Review №26

Always best prices around and friendly staff who help you quickly and efficiently

Ra
Review №27

Awesome prices thank you

Ch
Review №28

If only there was a rating below one star... I only go in when I’m forced to due to product availability, but each time I do I regret it. I’m a mechanic and these are the most condescending, rude and unhelpful employees I have ever dealt with. They apparently know more than me about my job, my own cars and my car parts. I’ve had to order several parts through them and every single time my part gets delayed, ordered wrong or just forgotten about. I wouldn’t bother with this place unless you absolutely have to. Employees do not care to go the extra mile for their customers. I am purchasing auto parts at least once a day and I choose O’Reillys, Baxter’s every time over these guys.

Ma
Review №29

The best service and cheapest prices

St
Review №30

Just went to pick up an ignition coil, had to to tell the guy at the counter the vehicle model twice, acted like I was wasting his time. So to O reilly we go.

Bu
Review №31

Went there to see if they had a light switch for my. 1972 Mustang Mach 1. And yes they did, good price got it went home put in and it fixed my problem. I will shop there again thanks Cost Less Auto. BUBBA

Ka
Review №32

I had never bought spark plugs before and they were very helpful and courteous.

r
Review №33

I usually go here for all parts auto. Easy friendly affordable!

Ke
Review №34

Weasley their way out of warranty. I will never shop in a cost less as long as I live . Bought a battery that was over priced and it did not last for more than a month at a time . Took the last one back and they tried to tell me I bought it in 06. I wasnt even in the state then.

Ra
Review №35

A great place to get auto parts. At fair prices too.

Da
Review №36

Best place in town! Counter person read the codes on my rig then sold me the parts to fix it. Definitely my go to parts store!

Cr
Review №37

Customer service with most is great. When a mix up happens they have the patience to work with you resolving issues to solve the problem regardless how it was created.

Am
Review №38

Great people and service thank you

Te
Review №39

The staff is great and noses there business. Thank you

Ka
Review №40

Great prices, helpful staff, and convenient hours!

Je
Review №41

Very helpful and very friendly. Prices are right. With covid-19 I dont like to make a lot of stops in town when buying things for the car, so having one store, that has just about everything and is competitively-priced, is a no brainier. Ill admit I get a lot of things online if Im able to wait for it, but for the things I cant wait for and everything else this is where I go.

Da
Review №42

Good prices good help

Le
Review №43

Sometimes cheaper than others

Ti
Review №44

They always have the best prices and go above and beyond to make sure you get the right part. Their always knowledgeable and a good store to have for all us do it ourselfers and all mechanics alike!!!!

Ke
Review №45

I needed a sensor for my vehicle and could not find it anywhere but Cost Less Auto Parts found one in California and ordered it for me. These guys are always super friendly and helpful.

Al
Review №46

Great place for autoparts good prices some counterman are boneheads so you better know your stuff

La
Review №47

The parts are at a good price and are usually name brand parts. The staff is always friendly and helpful.

Th
Review №48

Nice employees, very friendly and pretty damn helpful as well

Sh
Review №49

Found the Starter I was looking for ...looks like a pretty well supplied Auto Parts Store also...Great Alternative to NAPA & much cheaper Prices.PLUS!! The starter comes with a Lifetime Warranty -meaning for the time U own the vehicle, because I asked them what Lifetime meant to this parts Store.Nice Surprise...Thankyou!! The Starter was $99.09 If U brought back the old one to them. Great Value!!! THANKYOU!!👍👌😁🙂🥰

Re
Review №50

They even let me bring in my bike and then allowed me to install the bike rack on my bike to place my items I purchased on it to carry it home. Thank You!

ma
Review №51

Andy was very helpful, he found the exact part I was looking for. It was at a much better price than anywhere else and I got home installed the part and worked just like it should. Thank you Costless for keeping it simple

Me
Review №52

Helpful knowledgeable people.

Ri
Review №53

Absolutely love this place. Good prices and excellent customer service

St
Review №54

Casher wasnt friendly, just wasnt a pleasunt experience!

Da
Review №55

Great place great prices great people.

Co
Review №56

Other than ORileys, this is my second favorite store, they are best when it comes to being Easy On The Wallet. Tool rentals are even cheaper and you get your money back.

Ja
Review №57

Its a good store for cheap parts

Je
Review №58

These guys always are friendly and helpful, and almost always have what Im looking for or have it within a few hours!

Ru
Review №59

Friendly staff great knowledgeable service, saved a hundreds of dollars everytime I buy parts.

Ja
Review №60

I love this store and its become one of my go-to stores when Im in need of something for either of my cars. Very up front and honest with great prices, and have to say Stacie is the best, always friendly and helpful, just like a good neighbor. Everyone there as a whole has made it easy for them to earn my business and trust. Thank you!

Gi
Review №61

Fast In and out auto store

La
Review №62

Good Prices. Parts usually in stock with plenty of quality options and good customer service

Em
Review №63

Great service.! Best prices around!

La
Review №64

Not sure if it really costs less... still on the fence...

De
Review №65

Dont have to wait for it to be delivered and salesmen are very knowledgeable

Da
Review №66

Had the product at the counter waiting for us as we called ahead and said we were coming

Ki
Review №67

Usually have any part weve needed for the cars

Mi
Review №68

Very friendly customers service,they have on stock the parts for my truck. thanks for your help...

Ca
Review №69

I triple check prices and I always call these guys last. Every single time theyre the cheapest! The name is very fitting. Im always able to have the part put aside for me so I can just walk in and tell em who I am and they have it ready for me. Great place.

Ma
Review №70

Great customer service. Cashier was Joyce that day what a great employee. Very nice and professional. Guys are always friendly and helpful. Prices are usually best in town.

Ri
Review №71

Nice staff good knowledge and very helpful and not to mention fair pricing much better then oreillys!

ja
Review №72

Always sell me wrong parts

Ja
Review №73

Nice friendly service always good cheap prices in town

Kr
Review №74

Cost Less has become my go to for all things auto. Craig has been a HUGE help to me when Ive been stuck on how to do something. And they do actually tend to cost a lot less than the other local auto stores. I DEF recommend you go there !!

Gl
Review №75

Very helpful. Good prices. Knowledgeable employees.

Jo
Review №76

Great service. Best prices

He
Review №77

Great customer service!

Ma
Review №78

They didnt order my part kind of ticked off will post later if part replaced use of satisfactory specs

Sh
Review №79

Very EfficientThankyou!!

Ch
Review №80

When youre really low on money and you need parts for your car go here excellent service cheap parts fix your vehicle

Do
Review №81

On Sunday I entered the store..watched as the girl checking ppl out had her mask half way off..didn’t really care as I get it’s hot ect. As my husband was talking to the clerk on a part for our car an older skinny frail looking gentlemen walked in without a mask. One of the male staff snapped at him that he needed a mask to enter the building. The gentleman kindly responded I have a medical reason..and before he could finish the male staff said it didn’t matter he must leave until he had a mask per company policy. I got upset and reminded the staff of the law and that if it’s company policy and not just what the government is stating then it should be posted on their doors ect. Staff proceeded to tell me that they don’t have to post anything. As my husband and I check out I handed another customer a new mask so they could go in..I took a picture of staff not even following rules that are being demanded of customers. Yes some people will fake reasons to get out of wearing a mask but this gentleman was clearly within his reasons. I am very upset and disappointed in the staff.Plan to the send picture to corporate office.

Ri
Review №82

Called ahead of time he was carting it brake drum..had it in stock.. onto the floor 2 minutes after I got there. Affordable quick helpful and extremely nice people

Wr
Review №83

I love Cost Less. I do as much business as I can with them. I go in, tell the counter what I need, and they make it happen. Prices are great, service is awesome, and I always feel respected when I walk in the door. Special shout out to Jake, great with Honda troubleshooting.

Je
Review №84

Great place to get your auto care stuff. And very nice employees, I didnt like the first set of seat covers and they did an exchange no hassle. Thank you for your kindness!

An
Review №85

Best prices

Te
Review №86

They are great helpfull and cost friendly. Ted

Ja
Review №87

Good customer service find all the parts that you could possibly ask for and they are very well and good about helping their customers

An
Review №88

Cost less rocks, and always has the coolest little things by the cash register to purchase impulsively😁

Bi
Review №89

Not as well run as the big store in Vancouver. Has about half of the staffing level they need on a weekend, you are either put on hold for 5 to 10 minutes every time you call or have to stand in a long line in the store, and the store itself was dirty inside and out...floors look like they havent been cleaned in years except by the front doors, and moss and mold is growing on the outside. The one good thing is that the counter people, seemed knowledgeable, just werent enough of them working on a busy day

Ta
Review №90

Best prices, very helpful. Charged my battery overnight for free. Exchanged part we ordered...(mechanic said wrong part. He was wrong!) And exchanged it back to correct part no hassle. Thank you Cost Less!

Ni
Review №91

Went in to get a gift card for a family birthday gift and the staff behind the counter couldnt stop complaining about the process for purchasing a gift card being so slow. We understand the frustration but we werent in a hurry and the clerks constant complaint about the slow credit card machine made me want to leave the store as fast as possible. That being said it was my first and only experience at cost less but the store looked like it was well cared for. Shelves were stocked and organized, clean in and outside

Ch
Review №92

Fast friendly willing to help

Aa
Review №93

I recommend doing business with Cost Less. They are always super helpful and patient. They have a great variety of products and youre probably going to leave with more than you expected. Its like the Target of auto parts!They typically have the parts Ive needed and most times have a better manufacturer than the other parts houses. I cant say enough great things about this place. Go, youll be impressed!

Ro
Review №94

Great prices, friendly and knowledgeable staff, clean presentation. Saved $40 buying a starter here, and no shipping hassle.

Ru
Review №95

Cheaper than the rest with good customer service

Da
Review №96

Kind courteous and helpful

ko
Review №97

Lower priced than most

Be
Review №98

Many times now they have promised my parts by a certain time would be ready but so far 6 times in the last few months they have broken their promises Ive never had this problem from napa auto parts

Je
Review №99

Mostly a management review-As a business owner myself I cant help but comment on this.Sunday night 7:15pm 6 people at counter plus a cashier on the clock?Im looking for something, walking multiple isles and no one asks if I need help finding something..If I was the owner I would review the manager that writes the schedules.Seems like a bottom line killer having that many folks on staff on a Sunday night.Cant tell me you have more than 3-5 sales in total from 7-9pm...

Ma
Review №100

Always friendly and helpful staff. If they dont have it, they will get it by tomarrow.

Information
59 Photos
100 Comments
4.3 Rating
  • Address:300 Oak St, Kelso, WA 98626, United States
  • Site:http://costlessautoparts.net/
  • Phone:+1 360-353-5956
Categories
  • Auto parts store
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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