To be perfectly honest, the owner and his wife are lovely people. Very friendly, great attitude and disposition. Its honestly the first time Ive ever been to an automotive shop and didnt feel like I was getting the runaround. Very upfront about pricing, and nothing changed from quote to final product. I even showed up not able, at first, to get a ride home and they graciously offered to drive me 15 miles south right when they were about to close (luckily I was able to figure it out). I would absolutely bring my vehicles back to them, if youre looking to support local business, I highly recommend.
Great place to go. Had to have my door fixes because it wouldnt shut right. My window also wouldnt roll down on that door and they was able to fix it for a great price. I havent had a problem since. Thank you so much for all the great work!
Always great service and fine workmanship. Cant go wrong.
They are the best 5 stars
Nice, honest people that do fantastic work. Been using their services for years and have never been disappointed.
Took my Kia in to fix the crumpled hood. Dave worked with me and let me find the parts I could get on my own to lower my cost. I supplied the hood and the grill and he and his crew did the rest. I enjoyed working with him and my wife was very happy with the result. I would highly recommend and will definitely use again.
Above and beyond customer service. Outstanding communication. Thank you .
Fantastic family business providing amazing service to the local community.
Quick service . No hassles .
These guys are AMAZING! From the 1st phone call to walking out the door the customer service was awesome. Theyre very welcoming, and nice. They made things very simple and quick for me. My car was done really fast and looks brand new. Hands down all around great shop.
I’ve used them 4 times or so over the past 10 years, most recently 5/19. The quality of work and customer service has always been top notch. They left my car cleaner than when I dropped it off!
A huge thank you for all the hard work and speedy delivery on the repairs! I brought my car in not knowing what could be wrongnorher than the exterior damages. In just under a week I had my car back and a full run down of what happened. To make things even better Jim and his crew were able to fix the car for less than estimated! I will always bring my car into his shop!
Absolutely wonderful family ran business! Knowledgeable, accommodating, fast turn around and the friendliest people ever.
Family owned and ran business experienced techs that do repairs right
They did an awesome job on my repair job ....got color match dead on
The quality of their work, service, and prices are very good. Im amazed by the affordable prices for good parts and top quality work. Their prices for quality parts are the same or lower than I could buy them at an online discount parts website. Their labor charges are as low as my cousin would charge me. Thats amazing because my cousin is an auto mechanic (owns his own shop) who gives me a family discount price (30% discount). Behrends costs me less for parts and same low price for labor as my cousin, but Behrends is more convenient than my cousin because Behrends shop is close to where I live in Longview. Behrends treats its customers like family. Thats not a figure of speech. They really do. I highly recommend them.P.S. - Behrends does more than great body work on crash damage, dents, and paint jobs. They also repair other things. Currently my Buick Park Ave driver-side power window wont roll up. Behrends diagnosed it for free. Many places charge to diagnose. My cousin for example would have charged me labor (at family discount rate, but still) to diagnose it. Behrends diagnosed it for free. It needs new motor (Behrends part $68). Behrends labor $80. Behrens will fix it signifigantly cheaper than anyone else would, and I know their parts and quality of work are as good as any other competant shop, my cousin included.So what more could you ask for? There are very few bargains in life. There are even fewer bargains that have good quality. Behrens charges bargain prices for top quality work, and they have good customer service too.Having said the above, in the interest of fair and accurate reporting... I did have one problem with Behrens on 1 occasion. When I had them replace my headlights they did not aim the headlights properly. Neither myself, nor anyone else who drove my Buick, could see the road properly at night. So I brought it back to have Behrens re-adjust the headlights aim. That helped a little, but not enough. I had to have my cousin re-aim them. My cousin did a good job after a few times adjusting, test driving, fine tuning, and so on. The headlight aiming was the only time I was ever not satisfied with Behrens.Other than headlight aiming, Ive been very happy with all other repairs and customization projects Ive brought to Behrens over many years.
Handled insurance needs and did a beautiful job on the repair s
Quality work in a prompt manner. Friendly staff who are most helpful.
This garage is great! My car was a mess and they fixed it, made it shiny and cleaned it up inside and out! They were on schedule and were right on with their estimate and charges.
Great service and pay attention to the needs I voiced.
Great
My first choice for body work!
Good guys very helpfull