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Piazza Ice cream
149 Main St, Keene, NH 03431, United States
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Piazza Ice cream
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Pa
Review №1

Good shakes and some blue thing my son got. He liked it, shake was very good for me.

ma
Review №2

The Piazza is the best ice cream spot in town. The homemade brownies and PB cups from Eat More Cake are what really set them apart in my opinion. Nothing like homemade toppings and these ones are gooey, perfect, and delicious! Wish I had a photo to share but I ate it already!

As
Review №3

The piazza is my favorite ice cream place. The vegan options are so delicious. My favorite is the vegan cookie dough ice cream. They also offer vegan smoothies and milkshakes which I can’t wait to try on my next visit! Friendly staff and great service.

He
Review №4

I got the mount monadnock sundae. It was so delicious. This was my first time at the piazza and I’m happy to have gone. I’m excited to come back and try more items of their very large menu!

Cu
Review №5

First time ever coming here and I’ve lived in the area for over 20 years. For one, I was surprised there was only 1 person at the window since it was July 4th, we had ordered 4 ice creams and the person working did an amazing job, kudos for her for doing such a great job. I got the peanut butter fantasy sundae and it was HUGE and equally delicious. This will be my go to place for ice cream during the summer!

Br
Review №6

Best milkshake Ive ever had, so thick and creamy. I cant wait to come try all of the other flavors. Friendly workers, always a great experience every time I visit!

Bi
Review №7

Amazing local ice cream shop with so much to offer. I had a hard time deciding what to get off their menu, from sundaes, milkshakes, blizzards, smoothies, frozen yogurt it was a hard decision. I went with the new frozen hot chocolate milkshake and it was so yummy!

Yu
Review №8

I love coming to the piazza in the summer. They have the best ice cream and so many options to choose from. The staff are always so kind and seem so happy. This is a must try spot in Keene!

Jo
Review №9

Keene’s best ice cream place! So happy about the new location. Love all of the smoothies and taking my dog to get a pup cup!

Le
Review №10

Great locally owned small business! Tons (sometimes too many to decide!) of choices and delicious, quality ice cream. My favorite treat after shopping. Everyone is so nice and they will get you whatever combo of ice cream and toppings you want. Love The Piazza!!

Me
Review №11

Best ice cream around. Great outside seating and atmosphere. I love the new almond joy blizzard, great new addition to the menu.

Ja
Review №12

Great ice cream, great atmosphere! My wife and I travel a good distance and pass many ice cream shops to treat ourselves out. Outdoor seating offers clean tables with umbrellas for shade on sunny days. We brought our daughter this year and an employee came out to entertain her with bubbles. Always have a great experience at the Piazza!

wi
Review №13

Literally best twist in the dish ever. Thick and very very creamy !!Danni loves the fact you have a vegan option as she cannot have dairy, and sorbert isn’t that fun after a while she was so happy. And it tasted amazing !!!It was really great!!

Ty
Review №14

Always great ice cream, very friendly staff. Nice tables with umbrellas to keep you cool and dry while you enjoy your tasty treats.

Mi
Review №15

The sundaes are HUGE! Definitely need to share. But so yummy 😋

Ka
Review №16

Great ice cream and friendly staff. A great place for a summer time treat!

Br
Review №17

Friendly help, great Ice cream. Outdoor seating was lovely. Keene is pedestrian friendly.

Gi
Review №18

The food there is amazing. I 100% totally think you should have it!

Be
Review №19

Crazy good ice cream and sundaes. It’s perfectly located right on Main Street and wicked easy to find. Ask about the homemade rhubarb sauce in the summer it’s crazy good. Help is friendly and fast. It’s a must stop

ry
Review №20

The best ice cream in town, outdoor seating, super friendly service and a menu filled with delicious treats. Our favorites are the black raspberry ice cream, blue goo soft serve and boba tea! A nice refreshing stop after a ride on the bike trails or a nice stroll down Main St.

Ja
Review №21

Good ice cream. Kinda pricey.

Br
Review №22

The Piazza is by far my favorite ice cream place in the area. There is so many options to choose from so there is something for everyone! My favorite is the new almond joy dream sundae. I’m excited to come back and try it as a blizzard.

Ch
Review №23

I went there with my huband and i am lactose intolerant. I was a bit worried about having the vegan ice cream. But...i shouldnt have been. I havent been able to enjoy an ice cream in over 15 years. This ice cream was so enjoyable. I so recommend this to anyone who hasnt been able to enjoy an ice cream...no matter what the reason. Definitely cant wait to get more.

De
Review №24

Great ice cream tin roof

sh
Review №25

The piazza has so many choices. The service is friendly and the atmosphere is exciting. Definitely a place to stop and unwind. Excellent, tasty treats for everyone.

Su
Review №26

I was pleasantly surprised when I ordered a hot fudge sundae, I normally get one from Life is Sweet but the hot fudge is always cold and its expensive.The hot fudge sundae I got from the Piazza was exactly how a hot fudge sundae should taste!!

Me
Review №27

Amazing taste, experience, and service! I can’t wait to return for a sweet treat!

Mi
Review №28

Very friendly service and has delicious ice cream options. Would highly recommend!

De
Review №29

I understand how difficult it was for small business to make it during Covid times, but I have to say when I was at the Piazza they went above and beyond to clean counters, have customers come up to the window to order 1 at a time and clean tables before I sat down. Ive always had a wonderful fun experience at the Piazza and Im so happy they are back!!

Ke
Review №30

Gave me a spoon with a fly on it and my ice cream was liquid before it even came out of the window.

Da
Review №31

Over four dollars for a small; which is little more than a scoop of ice cream :Highway robbery

Vo
Review №32

Communication behind the counter is lacking. I noticed they rush to be fast rather then accurate. I ordered two soft serves that came out to be 10 dollars in change. I moved to the side and waited for my ice cream, they called out one of my soft serves and i waited for the other. After a few minutes and a few weird looks from the girl behind the counter, I walked up to the window asking where the second cone was; I was greeted with a did you order two?once again they rushed it and got it wrong.overall I think if they took the time to slow down and talked to each other maybe they would get it right the first time

Ca
Review №33

Good ice-cream and good prices

Is
Review №34

Impressed by the vegan coconut ice cream option.

Sa
Review №35

While I love the ice cream at piazza the customer service was/is poor. I was asked what I wanted I gave the girl my order and then she said anything else and my mom said yes and she continued to look at what she wanted. Someone asked the counter girl a question and then she looked back over at us again and asked us again what we wanted when CLEARLY my mother was still looking at the menu. There was also no one behind us so it wasn’t like there was a rush to get the order in and get out of the way. This is not the only poor customer service encounter I have had there. If I’m being completely honest having a group of high schoolers isn’t the best way to serve your guest. I think at least one adult should be there to supervise and make sure things like this don’t happen.

Sa
Review №36

Oh so delightful 😍

Sh
Review №37

Ice cream was great. My son has an intolerance to dairy and loved the cookies and cream oatmilk ice cream. Very friendly service.

Ar
Review №38

The entire exchange was like something out of The Twilight Zone.My girlfriend and I walked up to the window after dinner. Together, mind you.She ordered first: a scoop of raspberry chocolate chip, and a scoop of chocolate, in a sugar cone.The cashier immediately got confused. Maam, we dont have raspberries. No, no, raspberry ice cream, like whats on your sign?The cashier instantly gave her a total. I raised an eyebrow and asked if I got to have ice cream, too?My order was a scoop of chocolate, and a scoop of coffee.They brought my girlfriends order first. Clearly the raspberry, but with a completely different flavour, and in a cake cone.They attempted to correct the order, but not wanting to cause a fuss, my girlfriend simply accepted the order.When they brought mine it didnt look right; Id ordered chocolate, and coffee. When I was there the previous week, the coffee had been a very deep brown colour, and this was very light, with bits in it.When I said that the coffee didnt look right, I was advised that they had just changed distributors (from Anabelles to...whatever it is now) and that there would be differences.I sat down and tried a couple of bites. This was clearly not coffee. There were nuts, and chocolate bits. Its a good thing Im not allergic to nuts!I approached the counter to advise that perhaps this was mis-marked, and I was told that my order was right, this was what I ordered, and that they had other customers. I advised that *I* was one of their customers, and that I had already paid, and that I just wanted what I ordered.Did I still want it? I replied no, I wanted what I ordered, and they, again, stated that that WAS what I ordered, and that it was right!Then the counter person handed a customer her ice cream, and said heres your coffee ice cream! and this was, indeed, clearly coffee ice cream: a rich, deep brown. I asked the customer to clarify that they had coffee and they confirmed that that was what they had ordered.When I pointed this out, they, again, declared that my order was correct! I stated that the ice cream that the previous customer was coffee, and it didnt resemble my ice cream in any way! It has nuts! It has chocolate bits!They said yes! its caramel cashew crunch! to which I said I didnt order caramel cashew crunch! I ordered coffee, and chocolate! She just sort of looked at me for a moment, retreated to the freezer, scooped out coffee and chocolate, and handed me a bowl.Look, I know the worlds a bit crazy right now, but this was seriously over-the-top bad service. Im chalking it up to being a long day for them, but if someone states over, and over, and OVER that somethings wrong, dismissing them might be the wrong approach.

Er
Review №39

Was so excited to see that Piazza ice cream has added dairy free ice cream to their menu! And it was so delicious!!!! 🍦😋❤️

Ai
Review №40

Great Scott!!! The service was delightful, we received copious amounts soft serve ice cream both vanilla and chocolate and are currently gorging ourselves upon such delights, we love this place.

Ka
Review №41

Wonderful ice cream!! So many great flavor combinations....

hi
Review №42

So good! Very affordable

La
Review №43

Best ice cream place!

Ol
Review №44

Best Boba Smoothies; highly recommend 👍👍

Ke
Review №45

Blueberry pie ice cream. Fantastic.

Information
100 Photos
45 Comments
4.2 Rating
  • Address:149 Main St, Keene, NH 03431, United States
  • Phone:+1 603-903-0109
Categories
  • Ice cream shop
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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