Service was terrible. The cashier charged me a different price for my order and told me it comes back to the same cost. I ordered one waffle cone with double scoop ice cream and he charged me 2 waffles cones ice cream instead. I thought he may have got my order wrong so I clarified with him and he insisted that they cost exactly the same but it was not. He did it on purposed as it was not a mistake and he was not apologetic at all. I wouldn’t mind if he would have just said he was sorry that he got the order wrong. The Ice cream was smooth and tasty though just the experience wasn’t pleasant.

At the mall and asked a simple question Are you open? The response was an angry What do you need, I am setting up!!.

I was very excited they just reopened… unfortunately no one use a mask and they handling food

We got spoilt strawberry smoothies!!

There is an employee who works there and let her husband cut off her dogs ears without anesthesia.

Bad customer service and experience. Id rather bake my own cookies, than have someone be rude to me.

Most of the time, the cookies dont even make it home..Great stop for shakes, coffee, ice cream or anything munchies related!

Great people and food here. An institution in Katy. Michelle and Lindsie were awesome as always. Ordered a Bacon Cheeseburger with grilled jalapenos and onions. Extra crispy fried were suggested and received perfect. Love the small diner feel. Will be back Alex!

Horrible boba drinks. Dont waste your money here.

Extremely well customer service from a young man that work there. He really brighten my day!

Ordered a chocolate chip cookie for my daughter 14th birthday through Grubhub. Paid for it, got a confirmation time. I went to pick it up in Katy Mills Mall, the order was not made. Luckily the lady Ruth took care of me, she made my daughter day at school. Thank you Ruth, Grubhub needs to communicate better with Nestle Toll!!!

Very poor quality of their products, they sold me an expired strawberry lemonade. It seems they dont check their products before selling them

Loved the workers too, friendly and treated me like family!

Just terrible! They added sink water in my iced coffee and when I asked more coffee in th cup they told me to pay double price ! Never try this place

The staff is always nice and the service is always fast.

Great meal

Really bad service. There was only one customer and the lady took more than 15 minutes to take my order.

Great cookies!

Not bad

Horrible!!!

An excellent place, where you can have the best drinks such as smoothies, very natural, some excellent frappe boxes, I recommend them all and some delicious cookies