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Oakley Vault
5000 Katy Mills Cir Ste 678, Katy, TX 77494, United States
Appearance
Oakley Vault
Comments
Ra
Review №1

Bough Oakleys almost a year back and the film has started to peel off. I just can’t believe a brand like Oakley having this issue. Unfortunately I bought the pair Overseas and don’t have the receipt. The customer service’s attitude was well too bad so sad that you don’t have the receipt and you are on your own. No more Oakleys going forward. Maui Jim or Serengeti are the best. Sorry Oakleys you just lost a loyal customer. See pictures attached.

jd
Review №2

Nathan at the Galleria store in Houston was very helpful. He called Foster at the Katy Mills store to see if they had the frames I was looking for. Foster gave extremely well customer service like you just dont get anymore. He had the frames I wanted. He removed and installed my RX lenses into the new frames. You have great people working for you in the Houston area. Highly recommended!!!!!!!!

Gu
Review №3

I was greeted and treated with the best customer service experience. Very informative and a great sense of humor...well worth the money I spent...Quality sunglasses and superior professionalism...I dont remember his name, at the Oakley Vault in Katy Mills mall...made my day!

Jo
Review №4

Staff was really helpful and friendly during my visit. I was able to get the sunglasses I was looking for and was even given some helpful information regarding the ballistic M-Frame line. Will definitely be coming back to this store.

Av
Review №5

Extremely satisfied by the service. Ordered replacement lens online and chose store pickup . Pickup was very fast. They were very kind enough to volunteer and help install the replacement lens in my glasses.

Ma
Review №6

Very nice store and staff was very friendly and helpful with all my needs

Jo
Review №7

This place always has a great selection, and the workers are courteous and knowledgeable. Highly recommend this place.

Se
Review №8

Alissa was amazing! She set my new lenses quickly and made the whole experience enjoyable.

D
Review №9

Miguel the store manager provided exceptional customer service he was fast, knowledgeable and kind.I would absolutely recommend this store and to get serviced by Miguel. 🌟🌟🌟🌟🌟+

JG
Review №10

Such a positive, helpful, and professional manager that even though this location is out of my way, I look forward to shopping here.

By
Review №11

Miguel was the best, order glasses online to have delivered

Ma
Review №12

Great service and selection.

Ju
Review №13

The girl that helped us out did a super great job!! She was very nice and and was totally able to give me the military discounts. Thank you!!

Ni
Review №14

Outrageous prices. Completely nuts if you buy these. Get tinted contacts .maybe some if those white ones that make you look like a ghoul

Ri
Review №15

Very friendly and knowledgeable employees! Will return!

Ja
Review №16

Great service all the time

ge
Review №17

Worst experience ever first sign says buy a pair of sunglasses get one 50%off then they say it’s certain sunglasses not the ones where the sign is ok fine so we buy a pair then want to buy a second pair that are priced $79 and ring up at $89 and all associate can say is sorry we must have priced them wrong said manager will be with you after his break which he just went on 2 minutes before and couldn’t get any help. Bad customer service

Ja
Review №18

Friendly, knowledgeable staff good selection

Vi
Review №19

Excellent place! Great attention

La
Review №20

I love Oakley, and love their products, its premium quality.

Ca
Review №21

Loved this place. Associate went out of his way to help, and explain all the specials and pointed out the mark downs

Me
Review №22

Amazing place and so is the staff.

Ni
Review №23

Absolutely awesome glasses!

De
Review №24

Great prices

Do
Review №25

They have discounts on flannels and some mens sweaters. They have a nice collection of cold and windbreaker jackets. Normal prices.

Information
23 Photos
25 Comments
4.2 Rating
  • Address:5000 Katy Mills Cir Ste 678, Katy, TX 77494, United States
  • Site:https://stores.oakley.com/us/tx/katy/5000-katy-mills-cir?y_source=1_MTU2ODU2OS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 281-574-3900
Categories
  • Clothing store
  • Sunglasses store
  • Shoe store
  • Sportswear store
  • Watch store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–9PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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