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Mason Road Collision Center
1277 Mason Rd, Katy, TX 77450, United States
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Mason Road Collision Center
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Pa
Review №1

Fantastic work and great customer service! After the repairs, the car looked better than it ever has. They went the extra mile in working with my insurance company to get it repaired completely. I had another car with some minor scratches, and they fixed it perfectly within minutes. Highly recommend.

Gr
Review №2

Chose it for the high ratings in Google and was not disappointed. Not only did the work exceed my expectations, they did more than what was required. Again, not only did they do a fantastic job on fixing the damage, they repainted my trunk and buffed the haze off of my headlights.I was a bit skeptical when he wouldnt give me an estimation for the price when I said it was be through insurance, but it turned out to be the most affordable of 3 others estimates I received.I did have to go back to get my rear bar light fixed into place, but they didnt charge me and it took less than 30 minutes.Would absolutely recommend to anyone looking for body repairs, 6/5 stars

Ti
Review №3

We took our car into Mason Road Collison Center recently. We received great customer service and a very fair price on our fender bender repair. The initial estimated time for the repair was about 6 days. They got all of the work done in 4 days. They even added a little bit of buffing which was included in the price. I give Mason Road Collison Center 5 stars. Excellent auto body work. Very professional and easy to work with.

Li
Review №4

Our lower front bumper, which is black plastic, was severely dented by flying road debris. We got 3 quotes for repair ranging from 500-750. When we went to Mason Road Collision, Hani was very honest and said that he could replace the whole bumper, but he also thought that it could be heated up and reformed into its original shape. As it is our only car, he was willing to set an appointment and do it while we waited. Within 25 minutes the bumper looked great, for 1/5 the price of replacement. Thank you, Hani and crew!

Ry
Review №5

I brought my car in with some hail damage and the end result looked basically factory new. This was my first time dealing with a claim, but they were very helpful and professional when helping me out. Only issue was the time of the repair took a bit longer than I would have liked however, I understand getting parts in can be a hassle. Overall a great garage and would definitely recommend for body or paint repairs.

Ba
Review №6

Car had dent in left rear quarter-panel and bumper scuff. They gave me a very reasonable repair quote compared to quotes I had from other repair places. They said it would take 5 days to complete, and they were done in 3 days. The work was amazing, and the car looks brand new. The paint work was incredible, and you cant even see any variation. Would highly recommend.

3d
Review №7

Honest, ethical, personable, fair and does excellent. I have used them twice and both times received exceptional service.

Ja
Review №8

Breathe of fresh air to receive such great service! They took care of my car and did an awesome job!! Wonderful customer service and did not have me waiting for long! Thank you for everything you guys do!!

Sh
Review №9

Great place to get your car repairs!! Have repaired multiple cars here and they look brand new once completed. They have the best price and take care of every detail. Very very happy and would highly recommend.

Ch
Review №10

I walked in with some minor paint transfer from contact with the side of the garage door frame.They took care of it and I was on my way in less than ten minutes.Great job guys.

La
Review №11

Brought my car for body repair. Repair was completed quickly and with great quality work. Would highly recommend.

Da
Review №12

After going to maaco in Houston for body work I could not find st a reasonable price, I just happened across this shop. I could barely afford to get a major dent pulled and primed without paint, but the great staff at the shop surprised me when they brought me my car with a fully painted quarter panel and detailed interior. I just want to thank everyone at the shop because my car has been dented and dinged for years. This car was my first car I got from my grandmother and it looks like new now!Thank you!I will be returning for future bodywork

Da
Review №13

Fair price, good quality work, had a problem but fixed it at no additional cost.

Mi
Review №14

Went in to get a qoute on repairing my front bumper due to a scratch in the left side. Hani took a look at it, thought it could be removed with paint thinner, tried it - it worked and I went out of there cost free and job done. Really awesome job. Thank you. You are going to be my first choice if I ever need any repair done

Pa
Review №15

Wonderful customer service. They went above and beyond to help my car after an accident. They fixed up my car, made sure to give me the best possible deal, and even did more than expected. Professional, timely, and will have me as a repeat customer!

Ub
Review №16

My wife backed into my truck and did about $700 and $975 damage on our vehicles. Dropped them off at Mason Rd Collision about 3-4 weeks apart. The work was done in a timely manner and to good standards. Would recommend them and would use them again in the future.

Ay
Review №17

New in Houston and was a bit skeptical about trusting my Porsche repair to any body shop. However, Hani allayed my fears starting with his professionalism and courteous demeanor. My car was completed as promised in cost and timeline and did an excellent job. They even re-programmed my sensors for free.

Ti
Review №18

Better than what I couldve imagined! Honest, fair, timely and the best body job Ive seen. I could not be happier with the result.

Mr
Review №19

The man was very nice and polite. He pointed out stuff I over looked/didnt notice.

We
Review №20

I brought my car in for body work after an accident. Hani and the staff were so amazing. They are reasonably priced, awesome customer service, and seriously fast high quality work. I cannot say enough how impressed I am with Mason Road Collision. Outstanding all the way around.

Hu
Review №21

Friendly staff. Quality service and work.

Le
Review №22

The service and the people where great

An
Review №23

Great customer service and tow company.

Br
Review №24

Took my car in for some body work and Hani and the staff were incredible. It was much cheaper here than another shop I got an estimate at, and the staff were very accommodating. Definitely check this place out!!

Ma
Review №25

We have had a car repaired at Mason Road. They did a great job! We have brought the car back to them for unrelated issues an they have always been great. Hani is a very pleasant and helpful fellow. I highly recommend them.

Ch
Review №26

Good quality work !

Br
Review №27

This place is awesome! Takes care of you and deals with the insurance from start to finish so you dont have to do a thing! Repair work top notch!

Lo
Review №28

Hany provided great customer service and great pricing. Someone broke into my car a few weeks ago and ruined my door handle. He was able to fix it on the same day for a great price!

Kr
Review №29

Amazing place to do business with all the way around. Hanni and his team are professional and gifted at their skill set to repair damages. The value is on point that Hanni offers. Without him my car would still be damaged. I did research bc I am on a budget ...not one shop came close.

Ma
Review №30

Ive used this shop twice, Both times I wanted to avoid turning in the claim to insurance (high deductible) so I needed a shop that could do high quality work without running up the tab. This shop fit the bill perfectly. Gave me a few options, a dependable quote, did the work in a reasonable time frame and had zero surprises either time. What more could you ask for??

Ke
Review №31

I just picked up my RX350 today which had dents and scratches. I was very pleased with 1.) turnaround time (2 business days); 2.) the price; and the 3.) the quality of work - they matched a color that is not easy to match. Based on my experience, I highly recommentd Mason Rd. Collision.

Ma
Review №32

Well... When I went to this place they didnt try to over charge me just because of what I drive. You see I pulled up in my wifes (2017 Nissan Maxima) and some places just see dollar signs. Long story short they did right by me.

Am
Review №33

Great Service! They said it would be done in five days and had it completed on the morning of the third day. You wouldnt even be able to tell there was ever a dent in my car. My family has had them fix two of our cars and we have been very pleased with the service. We will definitely return if we need to.

La
Review №34

I took my Honda to have a dent repaired. I dropped it off on Thursday and it was ready to be picked up on Saturday. The work was excellent and they even did extra work that was not covered by my insurance. If I ever need car body work in the future I will definitely use Mason Road Collision.

ma
Review №35

Excellent job with great customer service

Wi
Review №36

The guys took our vehicle for a insurance repair, they took care of making a thorough check of the damages and even thou it took a bit longer than expected it came out looking great. I even had someone comment today that our vehicle look like it just came out of a dealer.🤣 Definetly if any body work needs to be done I will be a returning customer. Thank you guys!!

Pa
Review №37

Wow! The repair work to my bumper was done perfectly and timely. I would definitely recommend this body shop. Very professional and the pricing is competitive.

Ta
Review №38

Hanni always goes the extra mile. I’ve used this shop for some years now, and we always get our cars back in tip top shape.

Em
Review №39

I had damage on both my front and back bumper, and the people at Mason Road Collision Center were extremely helpful in getting my estimate quickly. The pricing was extremely fair and they repaired my car so fast, and when I picked it up it had been recently washed!! I cannot recommend this place highly enough. Their friendly and helpful customer service, fair pricing, and quick returns are hard to beat!!! If I ever need repair work done on my car again, I will use Mason Road Collision Center.

Hu
Review №40

I came here to fix my back bumper fixed. They gave me a really good estimate, and when I did bring it to get fixed they price did not change. Hani, who works here, was clear and straight forward with what needs to get fixed. Also, the car got fixed really quickly. Would recommend this place.

St
Review №41

I just want to underscore what so many other reviews have said...these guys do exceptionally good work at a very fair price. I brought our car in here for damage that was right on the edge of our deductible (based on multiple estimates), so I was paying out of pocket. The price quoted by MRC was modestly lower than other estimates, and he said he could get started right away, so I decided to give them a try. True to their word, the work was completed on time, the paint was perfectly matched, and the price was exactly what was quoted. I honestly could not be more pleased and will definitely use them again if needed. Give them a try.

Am
Review №42

I needed body work recently and got a second quote from Mason Road Collision based on their positive online reviews. They could complete the job at a lower price and in less time than Service King, so I scheduled the work to be done with Mason Road Collision. Their customer service and quality of work was excellent. They called Enterprise to make sure they had rental car availability, gave me a ride there, and helped me to unload everything from my car to the rental car. When I came to pick up my repaired car, they let me know I could drop the rental at Mason Road Collision and Enterprise would pick it up. They even called Enterprise to let them know all of these arrangements. The final cost for the repairs ended up being the exact estimated cost and it was completed exactly when they promised. The repair work was excellent and they even washed and vacuumed my car. I would definitely recommend Mason Road Collision.

De
Review №43

We had our daughters car repaired here after a minor fender bender. The shop did a great job with the repairs and matching the paint. You cant even tell the car ever had any dents. Amazing work and attention to detail. I highly recommend.

n
Review №44

I had some front-end body work done this past week. Fabian was in regular communication with me. These guys are meticulous- I needed one of my headlight assemblies replaced and the initial one they received from the supplier was a slight mismatch on the trim color. I probably wouldnt have even noticed it but Fabian insisted on finding an EXACT match. I really appreciate that attention to detail.

Le
Review №45

Great work friendly service

Ma
Review №46

After being hit and looking to see where to bring my car for repair, I ended up choosing Mason Road Collision Center due to proximity and the high rating on Google.Im here to confirm that they definitely have earned that rating. They were quick, did not require any sort of appointment, and took care of all the additional legwork that needed to be done between the insurance company and myself to cover additional repair work not found on the original estimate.I would definitely come back here.

Sc
Review №47

I had a window on my Suburban replaced here, and it was a very pleasant experience. They were able to do the work in the same day (which was not possible at other places I called), and they completed it 50% faster than expected.Fabian did an excellent job of walking me through the service and explaining the insurance process, and he even helped me with a few things that were definitely not required or expected. He really went above-and-beyond during a time when it would have been easy not to.All-in-all, Im happy to have taken my business to Mason Road Collision, and I will definitely return!

Yo
Review №48

They are AMAZING!They repaired my car super fast, they even borrowed me a car for free when my insurance failed to do so. Also... Great customer service!

Th
Review №49

On Tuesday, May 28th I left my car with MRCC and picked her up Friday, May 29th at 5:30. The estimate of time and money were spot on. Bonus my vehicle was washed and vacuumed. So, cleaner than I left her.Zani was my guy and so professional, knowledgeable and polite.Using Enterprise Rental was another bonus. MRCC will drop you at Enterprise or Enterprise will pick you up. Zani was worried I would have to wait too long for Ent pick up, but Enterprise arrived in 5-10 min. You can also, pick your vehicle up and leave rental with MRCC.This business was better in every way than they insurance recommended Caliber Collision.Don’t waste time when you need a paint job dent fixed or fender bender. Go to MASON ROAD COLLISION CENTER. The best.

Em
Review №50

Best Quote I got to replace my bumper! Color Matched it in 5 minutes, then called me a couple days later and spent 4 hours on install. paint match was great. Quick, courteous accurate work.

No
Review №51

If you want quality work, Mason Rd Collision Center is the best place to get your vehicle repaired and fixed. Ive been coming to them for all my repair needs and have had nothing but the best of quality service. Hani & Nick are very knowledgeable and are trained and equipped to take care of your automobile needs.

An
Review №52

Highly recommend! My car looks great, done in a very timely matter and very reasonable price. Friendly staff as well!

S
Review №53

I am so impressed with the job they did on my Tahoe it looks better than when I bought it. This was my first accident and they even helped me through the process with the insurance. Very friendly and helpful !! Thank you guys for making this easy for me :) will recommend you guys!

Gr
Review №54

Work was done ahead of schedule at a great fair price. Finished product looked great! Thank you!

To
Review №55

Fantastic

Ki
Review №56

Fabian and his grew did a wonderful job with my vehicle, and it came out like nothing happened. He even did some repair for the other scratches around my vehicle, without extra cost. Price is reasonable, and repair turnaround time is excellent. For a severely damaged bumper, it only took 3 business days to order OEM parts, install/paint, and by day 3 I already got my vehicle back. Highly recommended!

Ti
Review №57

Absolutely pleased with service and price. Customer service was excellent at the front desk and they truly care about helping you and sending you on your way. Stay away from MAACO, SERVICE KING, & CALIBER COLLISION. They all rip you off. I recommend Mason Rd Collision center to anyone needing a repair! Thank you so much for great service

Vi
Review №58

A couple weeks ago I noticed paint starting to chip around my windshield on my 2017 Ford Escape. I took it to the dealership to see if they would cover it, but it was out of warranty, so I took it to autonation collision center and they quoted me a high price. I decided to shop around and came across Mason Road Collision center and I am glad I took it there. The work done on the car was amazing and the price was much lower! And they were able to get my car done in 3 days! I would highly recommend this place to anyone!

Sa
Review №59

We have been coming to this shop for years. Have always been satisfied with the customer service and professional work that is done there. Work is done right the first time and usually not required to comeback for rework And would definitely come back if needed in the future. Thanks team Katy Collision Center you guys rock.

Ha
Review №60

Hani is wonderful and extremely prompt. Would highly recommend. He moved my car up after listening to my story. Most efficient and no nonsense. Pleased.

Da
Review №61

Fabian and the guys are great. They do excellent work, way better than any local body shops, and theyre also honest with the price. One key thing to mention is that when they say it will be done by a certain time, they mean it, which is very rare with auto body repair.

Mi
Review №62

Ive done alot of work with these guys and this was one of the easiest transactions I ever been through. Front end needed work due to hitting road debris. Fabian completed all work flawlessly and on time. Its a 7 year old car looking brand new. I definitely recommend them.

Sa
Review №63

Fantastic, friendly, professional service. Hanni takes time to work with every client gets everything done well. Thank you Mason Road CC!

So
Review №64

Trustworthy body shop, would definitely use in the future. I got in an accident in my Mercedes GLK last year and didn’t trust the body shop that towed my car from the scene to work on it. I got a recommendation from a friend that had a good experience with Mason Road Collision Center and called them to see if they could take over. Fabian was my technician and coordinated everything with the transfer of my vehicle to the Mason Road shop. Once it was at their location Fabian explained the entire process of what to expect and definitely reassured me that my baby was in good hands. They worked very well with my insurance (Progressive) and apparently they also have preexisting relationships with the local insurance adjusters, so I was able to get the most out of my claim. They were also able to help me with my insurance deductible so my out-of-pocket cost was nothing. Easy and effortless experience.

HT
Review №65

Took my Genesis Coupe here to get a front lip installed and the owner came out and was very quick and to the point. said he could get the job done in half an hour for a reasonable price. 10 minutes later, the job was done! they even went ahead and wiped down the bumper where the lip goes before installing and held it up with high quality self tapping screws as well as double sided tape to make sure it holds well. as a car enthusiast, im very precautions about where i take my car to get worked on and these guys took care of me ASAP and did it right!

Ga
Review №66

Friendly staff, repairs on time and they also helped me deal with my insurance company! Highly recommend this team! Oh and you can get food delivered there quickly!

Ki
Review №67

Great service! They went above and beyond my expectations! Appreciate the Grade A service!

An
Review №68

This place had excellent service. They fixed my car and I had no issues with it. Fabian was the one that helped me out. He was friendly, clear and honest about what was happening with my car during the whole process. I would recommend this place.

Ch
Review №69

They did an awesome job which was faster than I thought. The job took the exact amount they said it would take and all my questions were answered. Really great customer service!

Be
Review №70

I had to get a bad door ding and minor scrape on my 2016 Equinox fixed and got several quotes. Mason Road Collision gave me the best quote and their service is awesome. The repair was finished when they said it would be and my vehicle looks great! They even cleaned the inside! Every staff member we dealt with was friendly and professional. I highly recommend them and, while I dont want to, I will go back if I ever need body work again.

Jo
Review №71

Woah this guy is amazing! I ran into a parking lot pole and they were able to fix it within minutes!

Ni
Review №72

Where do get these high Estimates from 300. had headlights put in for $100...0n Hwy 6

Is
Review №73

I have been going to Mason Rd Collision for a while for my car services. They have been doing a very good job on my car for a good price. They are professional and I am a happy customer.

Ir
Review №74

Great place! Customer service is top notch and prices are fair. Fabian up front is very knowleadgable and answered all my questions

Ia
Review №75

Nick and his team are consummate professionals. I have several vehicles, all of which unfortunately have at one time or another needed repair. Good to know I have a one stop shop for all collision needs. Honesty, quality, and overall workmanship. You cant ask for more than that, but you often dont get all of that in one place. At Mason Road Collision, you do. I am VERY picky and they continue to amaze me. Thanks MRC!

wa
Review №76

Great service and great job I would recommend them to everyone

Ma
Review №77

Very nice people and awesome service! Thank you and keep up the good work!

Pi
Review №78

They do an excellent job everytime, we have a fleet of 8 commercial vehicles and we take all of them to Mason Road Collision Center when repairs are needed. The repairs are always done professionally and in a timely manner, I would recommend them any day.

Lu
Review №79

Being the dumbass that I am, I attempted to repair a door ding with some ill advice, lack of patience, and 2000 grit sand paper. Needless to say I ended up with a ruined clear coat and a door ding. I called the shop and Fabian told me to bring it in. Hed inspect it and tell me whats the best course of action. I was told to go home and bring back the touch up paint I bought at Audi, and I did. Fabian and Jorge managed to fix the ruined clear coat, and help patch up the door ding, for a low price of new found loyalty. A thousand thanks to you guys, for salvaging my mistake. Fabian, youre the man.

Si
Review №80

Fabian and Sako were great at repairing my 2015 X5 from a car accident in which the airbags went off and the whole drivers side of the vehicle had to be replaced. They were able to get the vehicle back to me in almost a month and if it were not for a car report, you would not be able to tell that the vehicle had been in a major accident. I would highly recommend this shop to my friends or family.

ca
Review №81

This place is a joke!! THEY DIDNT EVEN PREP THE CAR FOR PAINT!!! They took 3 years and 4 months to paint...Paint!! And it turned out horrible. They had to paint the car twice and still couldnt get it right. I was threatened that if sent them another email he would cut my hands off and have to type with my tongue. If I could rate a minus 5 star I would. These people dont care about your vehicle they only care about their insurance claim money. Beware!!!! At both the Fry Rd. and Mason location. #INCOMPETENT

Ar
Review №82

I have had two cars worked on (painted) by this shop. Very pleased with the outcome. Reasonable price as well!!!

Re
Review №83

As a car guy, I am very very careful about who can work on my cars. Sako and the crew from Mason Road Collision Center understand how paranoid and overtly careful carguys are with their prized possessions. They took care of my car with the same care and attention to detail as if it was part of their collection. Great stuff. will definitely recommend and looking forward to repeat business!

Aa
Review №84

My expectations were exceeded with both quality/customer service- Sako gave me an estimate that after looking around I determined to be fair. They were able to completely replace my front end within 3 days. Fabian assisted at the end- I dont normally make reviews but they did a great job and my car looks new now. Again, they were professional and Id say very trust worthy which I think is hard to find.Id recommend them to anyone.- Ask for Sako or Fabian.

Ja
Review №85

This is the second time I take a car to fix a rear ended incident on a Porsche Cayenne. Great job. Done right on time. Highly recommended.

Sc
Review №86

My truck came out looking brand new again at a price lower than other bids. Thanks!

Pe
Review №87

They work very well, the staff is great.

ra
Review №88

This place is quick, customer service -Fabian is awesome. Very reasonable pricing!

la
Review №89

Beautiful work, friendly, easy to deal with. Im very happy with my repairs and they were extensive!

Is
Review №90

Friendly and easy to deal with. Big help sorting through a more-complex- than-usual insurance situation.

Ju
Review №91

I have a fairly new Infiniti SUV and it needed a lot of body damage repair on one side. Hani worked diligently with the insurance adjustor to replace instead of repairing parts. Service here is friendly, trustworthy and the work is done in a timely manner. Hani called to give me an update when to expect my car, and he delivered it on the day he said he would. I’m very impressed and my car looks like brand new. The crew that actually does the repairs needs kudos for the excellent work they do on a daily basis. Mason Road Collision also gave me the best quote compared to other quotes I received. I would highly recommend this body shop to everyone!

Re
Review №92

This place is expensive but service doesnt justify the high price. We took our BMW to this place and got a price which was higher than BMW dealership. Also they couldnt identify the issue correctly as we figured later when we took our car to BMW dealership. Way overpriced. Owners behavior is really not nice. This guy only cares about money. Wont go there ever again.

Dj
Review №93

These guys are the best in town! Fabian and the boys are top knotch! I got a brand new 2018 Silverado truck and some jackass ran over a pole and dragged it a ways out in the country. Unfortunately, my front bumper took a bite out of the same pole. These boys fixed my truck back to brand spanking new same day!Thank you soooooo much! Happy New Year fellas!

je
Review №94

My dad got his truck fix there and it looks amazing..

C
Review №95

Stay away from these people! You have been warned. This has been the worst experience we have ever had dealing with any automotive shop. We were quoted a two day turnaround and it turned into two weeks. The first time I went to pick the vehicle up it looked horrible. Their painter openly admitted he used the wrong paint and the car was not sanded properly. The manager did her best to convince me that this was quality work and was more than ready to let me leave with the vehicle. Even telling me thats how it came from the factory. Note, this is a brand new 2013 Acura. Since their painter was not capable of painting the car property, a painter from Sherwin Williams (were the paint was purchased) had to come in and paint the rear quarters. I was told the vehicle was ready only to make another wasted trip to find the bumper, the only part they painted, wasnt painted evenly (they even cleared over a chip). Again the manager was ready to send me home with it. Again I had to leave it. I asked that the owner reach out to me as we were extremely aggravated by this. He told his manager to knock off $50 and he wasnt going to call me back. My wife works in downtown Houston, you can imagine what a huge hassle this was with one vehicle. The owner, Nick Tajian, could have cared less. We will never do business with these people again and will make every effort to pass our experience on to everyone that will listen. I will post this on every website I can find.

Da
Review №96

Had a broken rear side window which MRCC ordered for delivery next day. I drove in next day and 30-45 minutes later, the window was replaced for a reasonable price.

Sy
Review №97

I had a horrible experience. I needed my pumper fixed. And this guy sako told me he would fix it cheap as a favor. Well the bumper fell off 3 times. I had already paid him for the repair. The third time he said I needed a brand new bumper for $900.00. So I told him I am not paying for this. He should have ordered a new bumper to begin with. So Nick who owes the shop. Agreed to put me a new bumper on there but he had to order it. The next day I called to see if the bumper come in. Sako his son started screaming at me. They would not give me the bumper for $530.00. When his dad had already agreed yesterday he would do it for that price. They where both screaming on the phone. I told him to I get my bumper done somewhere else. I wasted a lot of time and money with the se people. I recommend do not take your car there. They do a bad job. Plus you get ripped off.

Pe
Review №98

I had a great experience at Mason Road Collision. The young man that works with quotes was very professional.

DA
Review №99

Fast quote and very helpful writer.

Ja
Review №100

Great place in and out my car never looked better. Thanks guys !!!

Information
13 Photos
100 Comments
4.6 Rating
  • Address:1277 Mason Rd, Katy, TX 77450, United States
  • Site:http://good1auto.com/
  • Phone:+1 281-647-0055
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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