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Sallas Auto Repair
11110 Hickman Mills Dr, Kansas City, MO 64134, United States
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Sallas Auto Repair
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Ca
Review №1

I was surprised at how awesome this place is. Everyone is courteous and professional. Details were explained to me with complete patience work was performed and my car was ready ahead of schedule. Will definitely be my go to auto repair!!!

CY
Review №2

Trust is a big factor when dealing with our vehicles. Taking ours to Sallas is a great piece of mind knowing the work is done right and at a fair price. Thanks guys!

Ma
Review №3

They did a good jobExplained what the did and suggested I get a new battery before winter.

La
Review №4

Sallas Auto has the best customer service, and they are great at what they do! Customer for Life!

Je
Review №5

I am so impressed with not only the service but the way Sallas Auto Cares about their clients. I had an issue with my car AFTER it had been repaired with them and they were not only on it ASAP for me, but professional and overall great to work with. I will recommend them to EVERYONE!

An
Review №6

My daughter lives in KC for school. She needed a state inspection for her tag renewal. We found Sallas and they went above and beyond and helped make me feel good about her vehicle condition while away from home.

Te
Review №7

I like that they give you a step by step diagnosis, and they are warm and welcoming

Fa
Review №8

The communication is great! I’ve been here twice and both times I never leave confused and wondering if my car is really taken care of.

Ca
Review №9

Sallas Auto Repair,I would like to address your poor customer service and lack of accountability regarding basic service for my car.On Wednesday, August 25, I went to your shop to set an appointment for oil change and diagnostic. According to your employee, the appointment was set for Friday, August 27. I arrived at the scheduled time but someone in the counter told me that my appointment was for Monday, August 30, not for Friday. We waited for the employee who set the appointment for me and, after acknowledging his mistake and apologizing, we agreed I would take my car with you on Monday. So I left my car at Sallas Auto Repair on Monday at 8:00 amBy 3:30 pm, I wondered why you had not called me to pick up my car. Having to work in the evening, I headed to your shop on an Uber ride, only to find out you had not worked on my car. Your employee only asked me if I wanted to reschedule my appointment. Of course, I didnt.In summary, because of poor follow up on the part of your employees, I wasted valuable time, money on Uber rides, and did not get the service you agreed to provide.Thanks,Carlos Serra.

Da
Review №10

The best part about Sallas Auto is their communication. From the text to the personal phone calls, they will walk you through the process. When they find something, they help you understand the issue and give you recommendations. Unlike many repair shops, they will not do any work until you give the ok and not before you understand exactly what the issue is. I would encourage everyone to go get the 101 point inspection and see the health of your vehicle!

st
Review №11

Being new to the state I had to get a safety inspection done as a requirement to register my truck. Sallas Auto Repair is AAA approved and close to where I now live. When the inspection was over, Chase came and explained everything to us and even showed us pictures and videos of the things that were wrong and needed to be fixed. He also sent the link to me! He quoted us a price and allowed us time to think about it. He wasn’t pushy and I appreciate that. A few days later we dropped the truck off to get the things fixed, they provided us with a ride back home. A few hours later Chase called and told me that it was ready and they could have one of their drivers come to pick us up to bring us back to the shop. Sallas Auto Repair has a new loyal customer thanks to their great customer service, professionalism and being personable and understanding. We work graveyard shift and he asked if a text message would be better than a call. That showed that they listen and care about their customers. That is hard to find!

Do
Review №12

Ive been taking my cars to Sallas Auto for a little over two years now. Ive got nothing but good things to say about the employees and the service. The work theyve preformed for me has ranged from oil changes, to tire repair, to diagnosing issues I described over the phone, to full inspections. One thing I really appreciate is the transparency of the inspections. Theyll take pictures and give you a full online report of all the issues minor and major when doing an inspection.

Da
Review №13

My truck needed a good wheel alignment. Google revealed that Sallys Auto Repair was a good shop to perform the task. They have a strong gated parked lot for your vehicle to rest over night and be protected. Inside the office they have a mini fridge with complimentary water bottles to drink, if you chose to wait. My silverado is a older model and was shocked to see how well it was aligned. Night and day difference between the way it handles currently vs the way it handled before I broght it in. Highly recommend Sallys Auto Repair, if your wanting an older chevy aligned.

Ru
Review №14

Sallas Auto Repair was great to work with! They fit me in on short notice and were professional and courteous. I would definitely go back!

Gr
Review №15

I brought my car here because my breaks were making a horrible grinding, metal on metal noise. At first we all thought I needed pads but after they looked at my car they said (and showed me pictures) my pads and rotors were perfect. They didn’t try to sell me all new breaks (which sadly some mechanics would for the money), they told me they saw nothing wrong. After about 5 days my car kept making the noise so I called and spoke with nick the owner, and he was very professional and talked me though what he saw on the pictures. After I explained to him that I have three little babies in my car he told me to bring it in and he would look at it and test drive it. When nick test drove my car he heard the noise that was worrying me, he took my car in and took of the tires and showed me my pads and walked me through what could be making the noise. He didn’t try to rush me out like other shops would. He was patient and answered all of my questions, and explained to my that after he looked that my car was for sure safe and that the noise was most likely my pads needing sanded down. He took the time to sand down my pads and showed me what he did. If I could give them more than five stars i for sure would. Everyone here was amazing and professional and took time to listen to my concerns, and addressed them.

Da
Review №16

I was looking for a good reliable mechanic near me and found Sallas. They were very nice and helpful. My turbo went out in my car and I had thought it was something else. I towed my car there on Thursday and they had my parts and far done by Monday afternoon. The detailed inspection a0nd communication they have especially from Mike was amazing. They provided me a loaner so I was not without a car for 5 rays.They even came and picked me up to go get the loaner. I will definitely be using Sallas again and highly recommend them.

As
Review №17

Towed my car in to get the alternator swapped out and didn’t have an appointment. Guys still got me in and out before the day was through. Super professional - Chase was a great help!

Ca
Review №18

After having my car die at a drive-thru and needing it to be towed to Sallas, I was very grateful for the gentlemen working out front. They took the time to write down what was going on with the vehicle. They ran a digital inspection on my vehicle and found that the alternator was the problem.With the digital inspection I got a text link detailing all the good and negative things they found with my car. It was definitely worth the cost of the inspection for that.I decided not to have Sallas change my alternator (as my father could do it for me) but I am very likely returning to have them fix my oil leak.Even when I explained that I wouldnt be repairing the car with Sallas, the men were NOT pushy rather they were kind, understanding and continued to be helpful with towing my car away from the shop.Price-wise I am not certain how they rank as I dont often go to car repair centers but I was incredibly appreciative of their professionalism and the work they did do.

Li
Review №19

Very nice and professional, honest, and knowledgeable. Reasonably priced. The reception and waiting area and restroom were also very clean and comfortable, and the parking lot was also in perfect condition and clean. Im so glad I found this place. I would definitely use their services again and strongly recommend them to anyone, especially those nervous of mechanics in general like me. Best shop Ive been to in my 17 years of driving.

Je
Review №20

So Im a regular contributor to Google reviews Im a local guide. I do my best to be honest and fair about my reviews and to give the benefit of the doubt when necessary.In this case I needed my air conditioning evaporator coil changed which is a pricey repair over $2,000 at the dealership. So when the price came back at $1,700 I thought that was fair I figured there would be other charges that werent included but it would have been negligible. I repeatedly asked about the supplier and the product I would be receiving in my van before I drop my vehicle off. I know enough about vehicles and how to fix it to be dangerous. I know that sometimes parts can get confused or can be delayed for reasons that we couldnt have possibly expected. For this reason I wanted to bring my vehicle in after the parts had arrived but the salesman assured me that the parts would be on time and they would be quality so I agreed to bring the car in early so they could work on breaking down the dashboard before the part arrived. I proceeded to bring my van in the night before and I picked up my rental van that I ordered on my own because I needed it for work this is my work van which I also explained to the salesperson.The next day came and as I was working I started to notice it was 12:30 1:00 and I hadnt heard anything about my van. Funny thing is I got a call almost exactly at that time from Mike. He told me that he needed some information about my van. I thought that was weird because I gave him all the information the day before but I played along. He asked me what exactly had been done to diagnose the problem previously which I already explained to him I took it to the dealership and they told me that they put blue dye in the system and it was leaking from the drain below the evaporator. This is a really good sign that the evaporator is leaking. So he thanked me and said that he would pass that information on to the technician who would be working on the vehicle. Which I thought was odd because he should have already been breaking the vehicle dashboard down per our previous conversations the day before. I let it go thinking well maybe well get it done pretty quickly and I can still have it that day as they thought they might be able to do. 20 minutes later it called me back and says hey theres a problem with the supplier they didnt send a part and its going to cost a lot more than it would before, actually $2,900 total instead of $1700. This was several hundred dollars more than the dealership was saying it would cost. Im sure its certainly no surprise I told them I was disappointed and that I would be picking up my vehicle. During that conversation I was made to feel that they were defending themselves. Not giving a truly sympathetic apology for their lack of thoroughness in the investigation and process of ordering the part and making sure they ordered the correct part they needed to do the job. Perhaps if they took a little more time in the beginning to make sure they had the correct part I wouldnt be out the $100 I paid to have a rental van.I think sometimes auto repair shops think they are so good that they dont take the time to do the correct steps to ensure a fast and accurate repair. And when they do make a mistake they need to pretty much stick their tail between the legs and ask for forgiveness because you dont know what I had to go through to make sure I had a van to work in that day. Theres a shortage of vehicles available through rental services for cargo vans right now because FedEx and all the other delivery services renting them all. A little more sympathy could have gone a long way. Needless to say I probably wont be back and Ill be sure to tell everyone I can about my story. Despite all the positive stories Ive read this was not one of them. Thats why I gave you two stars instead of one cuz I know you can do better.

Wi
Review №21

Upon over extending on their actual capabilities with transmissions, they dodged phone calls when confronted with incomplete and unprofessional service.

Ba
Review №22

Went there to get vehicle inspection to obtain Missouri tags. Very pleasant, courteous and fast service.

Ya
Review №23

I live in St Louis Mo. My son drove to Kansas & was caused to have an accident. My son girlfriend Nakia Highly Recommended Sallas Auto Repair. I trusted Sallas Auto Repair because I trust her words and it turned out Great!!! I Highly Recommend Sallas Auto Repair because John was Very Helpful, Kind, Generous, Patient & Understanding to my situation. Thank You So Much to All of Sallas Auto Repair Staff. May GOD Continue to BLESS Your Entire Business.

Ka
Review №24

Punctual, professional, clean and delivered a great historical background along with customer service. Very happy with the service we received- he was such a pleasure as a driver for the day and showed us the best parts of Kansas City.

Da
Review №25

I highly recommend this shop they outperformed my expectations!John the manager was very professional and always available to answer my questions. They will be tacking care of our Volvo from now on.

Ha
Review №26

I had a pretty-purchase inspection done. They were extremely thorough and explained everything in a way that I could understand. They also gave me estimates so I could take that to the seller to negotiate. Great group!

Ji
Review №27

I sent the car to Sallas because the engine was blown. I wanted to know what caused it. When I called I told them this specifically and they said they could do this. When I got the call they said the engine is locked up and that’s all they had. I got charged $61.00 to be told what I told them was wrong with the car. Class said that they would be able to tell me why it blew up. So not sure if there was some miss communication or what. I feel I was VERY clear about what I was wanting. The reason I am giving them a three is because they have been nice enough to let the car sit there while we can get it towed since my girlfriend broke her foot. We have been slow to get it done. Otherwise it would be a one. I had high hopes for them as far as the mechanics part. Nice people though. Mary did have problems at one point getting a call back. I never did as I always got a call back.

ro
Review №28

This is a great shop they helped jumpstart my restoration project on a 1978 international Scout. They did everything I asked and more !

De
Review №29

Not sure why Im just now writing the review but whatever. My engine was making a knocking sound and I was planning on going across country. I took it to Sallas Auto Repair. I let the person know what the problem was and that I was planning to drive across country. I asked their opinion on if they thought my car would make it due to the knocking sound. They said no. I left my car in their hands. I was suggested more than once service to fix the sound. After racking up about 800 in repairs, the sound was still there. The mechanic tried to convince me that the sound was slightly not as loud....what a joke. He then said that I would need to have the engine replaced. I would have thought that a mechanic would have been able to figure that out from the sound on the initial visit. IT CANT BE FIXED AND THE ENGINE HAS TO BE REPLACED. They then offered engine replacement for a couple thousand. I took it to FIRESTONE and they were able to tell me the engine needed to be replaced immediately, without doing all these repairs that cost me a ton of money and did not fix my problem. Im actually convinced they didnt do anything to the car at all and just charged me. I will NEVER go here again. NEVER

Am
Review №30

They were great. They listened and explained everything to me.

Tr
Review №31

Sallas was very professional, and also keep the customer well informed on what is being done to vehicle. I would refer Sallas to anyone in need auto repair

Ed
Review №32

The shop out here in Grandview have a bunch of great guys. They go the extra mile to make sure youre taken care of. So, with that said Id like to give an extra shout out to Chase & Noel. You guys rock!!

St
Review №33

They were very helpful. They were very friendly. The facility is clean and nice. They go out their way to make sure you are comfortable about your repair. They did a very good job on my car and gave me a 24-month 24,000 mile warranty. Against parts and labor. In writing once you on the receipt. Showing that they stand behind their work. Just like they say. The engine light is off and my Chevy Cobalt is running good. The company told me that if the lights would come back on anytime within the next two years dont worry they will fix it and no cost. I am so happy! if my vehicles shouldnt need any repairs Sallas Auto Repair is the place I will take my vehicles.

Mi
Review №34

Mike kept me in the loop on my F150. Just bought a house close by here and went to Sallas based on their great reviews.. they held up all expectations

A
Review №35

Ive had 2 different vehicles here. Always professional and courteous. Highly recommended 👌

Er
Review №36

Sallas is amazing. Not only will we be bringing our RV going forward were going to start bringing our cars as well. Great price and the best service weve experienced since we bought our RV. We highly recommend.

La
Review №37

They were very professional and prompt I will definitely do business in the future if needed

Ca
Review №38

They picked my car up and returned it. They were timely and courteous. I’ve used them for years and am always happy with the service.

Cl
Review №39

Service was superb and faster than I anticipated. I will definitely return. Thanks Sallas

Ja
Review №40

It is a great shop. All of the folks are helpful. They did a great job diagnosing the engine noise and were able to fix it right away.

Ol
Review №41

I made an appointment a head of time and they got me right in... i like how they take pictures all the way around the car and point out sny faults iff needed

V
Review №42

Dallas is our trusted mechanic. They are honest reasonable and professional. All of the folks there are friendly, helpful, explain things so it’s understandable and this trip saved me money

Kr
Review №43

Great experience as usual. I got my AC serviced and now I have cold air again. No more driving around in a hot car. Thank you guys. You are the best.

Br
Review №44

The business is very clean and the staff was courteous I was told to bring my car in and once I got there the service was prompt. I feel as though I got an honest answer to the problem sine the mechanic allowed me to look at the car and explain the leak. I will definitely be going back for more services if needed

Kr
Review №45

Everyone is super nice here. I appreciated that they showed me what needed to be fixed and didnt just tell me. They were easy to reach by phone, had online presence that helped with making an appointment, and were close to where I live. I am a repeat customer and will definitely be back.

Ma
Review №46

I needed a safety inspection for my car. I was told the car looked good but did not make it clear that car failed inspection. In my hurry to get to DMV I did not notice the inspection failure until I had been in line for an hour. I called the shop to get an estimate for the repair as they are closer than the shop I normally use to work on my classic car. Your estimate was double the estimate I got from the shop I normally use.

Au
Review №47

I went to get my window motor replaced on my bmw, they were very responsive and professional from the beginning. They got the job done for $300-400 less than Baron would have and it looks great so A++ from me. Thank you and keep up the good work, I will definitely be a return customer.

Br
Review №48

While buying a used F-150 long distance, I went online to find an auto repair company to do a pre-purchase inspection. I found Sallas Auto Repair and chose them for their great reviews. They made all the arrangements to get the vehicle to them and did the 101 point inspection. I went ahead with the purchase having the knowledge of the condition of truck. They did the inspection on a days notice sending me the results along with a ton of photos. Thank you Mike for the great service!

Am
Review №49

Amazing customer service from the first phone call to the return of our vehicle. They were in constant contact and very professional. They have certainly earned our business for many years to come!

Di
Review №50

Wonderful company. We use them to service all of our fleet vehicles for Deluxe Transportation Group. We use all Class A luxury vehicles and the technicians at Sallas are extremely knowledgeable. They are able to figure out difficult diagnosis and they stand behind their work. We will continue to use them as long as were in business! We recommend them for all your auto repair needs!

Is
Review №51

Gave clear and understanding description of problem and gave options on what to do, very accommodating. Respectful and caring people. Only Place I can comfortably and honestly recommend without problem.

Ja
Review №52

Preformed as expected. Mike kept me informed all the way through the process.

De
Review №53

Good work for a good price. They provided a detailed inspection of my vehicle with pictures that detailed potential issues and recommended maintenance based on a 3 tier level of importance. They suggested maintenance but were never pushy about issues that were not an immediate need. Great company to work with!

Me
Review №54

Sallas is fantastic. Very reliable and honest. I love that they pick my car up from my home or office and drop off when completed! We’ve been very happy with all the work they have done on both our Toyotas.

Ca
Review №55

They always take care of me,as a top priority customer

Ca
Review №56

Worked with Chase to get estimates on items that need attending with my car. Got an oil change. Easy to work with. Confident about going back for future work.

Wi
Review №57

As a former General Manager of several car dealerships in another state, i found Sallas to be a well run, fair and friendly place to do business.

La
Review №58

Sallas did a great job at repairing my car. I had taken the car in twice to the dealership for a problem. The dealership managed to find other problems that I was charged for, but never fixed the problem I originally brought it in for. Sallas found the problem, fixed it quickly, and had great customer service while doing so. I highly recommend them and will be coming back to them for all my future car repairs.

Me
Review №59

Great experience! I had water leaking in my floor board. They were able to diagnose the issue and give me a plan to fix it. They took me back to my home after I dropped it up and picked me up when my car was finished. Friendly, efficient, and honest.

Si
Review №60

Excellent updates as repairs were being made

Je
Review №61

These guys did a terrific job of replacing the battery in my car. Very price competitive, and were willing to work with me to get the job done when I needed it to be done. Even drove me back to my house since I did not have a ride, and offered to pick me up when my car was ready. Will definitely go back!

De
Review №62

I came into Sallas with several issues and not knowing what the root of the problem was concerning my vehicle. They did a thorough inspection and advised me of the exact issues. While I couldnt get everything repaired due to finances we worked together to fix the most important suggestions and what I could afford at the time. They were able to fix it that day and even worked past closing to get me my car back, excellent customer service. I would highly recommend them.

L
Review №63

Sallas has went above and beyond to exceeded my expectation when it comes to their services. They made the repair process super easy and convenient by coming out to my work place to pick up my vehicle and repair it and return it before I had gotten off work. I had a part on my vehicle repaired and it ended up being faulty not once but twice . Each time, they replaced the part at no cost. I highly recommend taking your vehicle to them. They will make sure you and your vehicle are taken care of each and every time!

Sh
Review №64

I highly recommend Sallas Automotive. They are thorough, efficient and trustworthy. Nick, Barry, Zach and the rest of the staff provide excellent customer service... going above and beyond. Thankful to know we will be well cared for when we have car maintenance or repair. We are at 295,000 miles on our van and still going . Thanks Sallas!!!

Ph
Review №65

Just a note. At Sallas they will give you a list of what is needed to be done to your car. Its up to you to do it or not. Sometimes there is an oversight that they do not get in that something has been done already. Thats life. Just realize these are good-hearted guys and they dont want to take you for a ride. Pun intended. I was just wondering why the werent 5.0 and saw some comment that seem to come from those who are less than trusting put one star. Ive been there too, so I understand. But these guys really are good-hearted people. Thanks for all your hard work, Sallas!

Ba
Review №66

Thank you to all the staff I encountered on my visit. Everyone was very helpful, courteous and professional. I would like to extend a special thanks for your recognition in providing the healthcare workers with a special sanitation service during this pandemic outbreak. It has certainly relieved some of my anxiety due to the risk of cross contamination of getting in and out of my vehicle. You are definitely on my radar for future services with my vehicle. Thanks again!

Fr
Review №67

These guys are great.!! Barry is very knowledgeable and makes it very easy to understand the problem, and what needs to be done to correct it. I have never felt as comfortable leaving my car with a shop before as with Sallas. They are caring and professional and I would recommend this shop to anyone looking for a fast, honest, fair deal!! These guys really know the right way to business! Thank you Sallas!!!

Ca
Review №68

Fantastic service, fast and caring. Honestly was very surprised and happy I found a place so great this day and age. They are there to do things the right way, quickly for the customer. Can you get much better than that? They dont need to Im going back for sure.

Or
Review №69

Sallas did an auto inspection for me. They got to me right away and were done in no time. They are very friendly and treat their customers well.

Kr
Review №70

They have a friendly receptionist who seems to enjoy her job and the people are professional when fixing the cars. Great free services such as a shuttle service and a vehicle drop off even. The problem is that they werent the best when it came to remembering to do small convienent things such as sending out an e-mail copy of the repairs being done in an itemized way showing specific repairs and costs. My husband tried to ask them to send the itemized bill estimate to his e-mail twice actually and they never did. They sent a text message on his phone that didnt have it all broken down like we asked either. So, they are fantastic car mechanics but maybe remembering to do little things could be improved. My husband and I will still go back definitely but maybe writing down notes to do things like that for a customer to help be reminded to follow through during busy times would help a lot. Great work on our car!!! Thanks so much!!! Go here for good prices and excellent service on your car that eliminates so much stress with their free services.

Gr
Review №71

Very accommodating group. They dropped me off back at home after taking my car in. They communicated throughout the process and diagnosed the issue. The repair was done on time and for the price that was quoted. It was my first visit but theyve earned my business going forward.

ch
Review №72

So this is what good brakes feel like! Some things wear out slowly and it can be subtle and hard to notice. It’s really comforting that when my car is in for an oil change, it gets a thorough inspection. 175K miles and still going strong thanks to the professionals at Sallas Auto Repair!

Ki
Review №73

Excellent service. Always fast and friendly and they include pictures and videos as they work on your vehicle which is a nice touch.

Ti
Review №74

I really did appreciate using their car while mine was in the shop. The A/C blows so cold I have to keep it at 68 degrees so I dont freeze. Because I ended up paying cash for all of it, I am glad they were being as reasonable as they could be. Thanks.

Ja
Review №75

Sally’s Automotive is an amazing company! I am so busy with work that I never have time to get my oil changed. They were able to pick up my Jeep from my office and drop it back off before my next meeting. They also have an awesome rewards card you can buy with lots of freebies and discounts!! -China Edwards

Gi
Review №76

I must tell you the service was fantastic. Barry took great care of me and my wallet. He answered all my questions and really tried to make sure I got the best deal. My AC in my Ford Escape has given me problems for 2 years and I now have AC on all 4 levels. Wow!!! Thank you so much Everyone @ Sallas Auto.

Pa
Review №77

They are very nice people and they put extra effort into making your experience good .

Sh
Review №78

Ive been going to Good Year for years and I ran into a window issue and couldnt get in and I was just tired of the unprofessional demeanor of the staff. I googled Auto Repair near me and Sallas popped up with a high Google review. I gave them a call and Zach was extremely professional, pleasant and able to get me in the next day. Although I didnt anticipate spending so much I didnt mind because it felt they had my best interest in mind and kept in communication with me during the day. They even made sure I would be able to pick up my vehicle after hours. I have honestly never experienced service like this even at a dealership. I was truly satisfied with how my car ran and looked after picking it up and I will not be going to anyone BUT Sallas going forward. God bless this place and Im thankful for the excellent work and service.

Wi
Review №79

As a retired auto technician... A.S.E. certified... I regress to having my vehicles serviced by the best technicians in the industry.... Not only does Sallas employ the best techs, they treat each member of their team as family... They pass along the respect to every single customer... regardless of the industry value of their car. They treat every customer and every car as it were a Mercedes.... they provide expedient service and go out of their way to accommodate their customers... I am extremely pleased to be a customer and grateful that they have enjoyed success in the industry and continue to thrive.... Thank you Barry and Nick.... please thank your technician whom performed the work on my vehicle....

To
Review №80

On November 5th, 1997 I bought my first brand new vehicle, a Toyota Camry that had 4 miles on the odometer the first time I shifted it into DRIVE. Quite a momentous occasion that paled in comparison to November 9th, the day I met the Love of My Life. Somehow, I managed to avoid looking like a weirdo stalker and was interesting enough to warrant a “yes” when I asked her out on a date. This car witnessed all of our dates, our wedding, jobs and schools along with the minutiae (both G-rated and R-rated).I trusted the staff at Sallas Auto Repair to evaluate this very sentimental car and tell me honestly the costs involved with keeping her or letting her go. They kept their end of the bargain. I got a thorough estimate of what it would cost to fix her up and some helpful words of encouragement from Nick as I decided the fate of this car that was almost a member of the family.I could not be happier with their professionalism and the fact that they actually LISTENED to me and what I needed from them. I’m appreciated their honesty and integrity as they inspected my car and formulated a list of repairs and their priority. I know my car pretty well and it is as apparent early on that the staff here would not be trying to shine me on about repairs that were not needed nor trying to move me out of the way because I wasn’t going to be a high paying repair customer.They will be my GO TO repair shop for any and all future auto repair needs. It is a blessing to have a trusted repair facility in your neighborhood.

Ky
Review №81

Helped me to get part of my transmission work covered by the manufacturer even though I was out of warranty coverage, something they didn’t have to even try to do! I will take all of my future car work to sallas!

Ta
Review №82

Love this place! Took my car in for a 45-point inspection, not to pricey and well worth it. Best part is having photos to reference in regards to what is going on with your vehicle. They take the time to make sure you fully understand everything. These people love what they do. Will definitely be returning for future repairs/work!

An
Review №83

Super nice guys, with a very professional feel to them. I had my car with them for about a week, and the mechanics kept me updated (through text or phone call) on every little thing they found or worked on. Easy to talk to, very flexible, good prices, and most importantly did great work.

G
Review №84

We took a car we were thinking of purchasing to Sallas for a full inspection. The whole process was extremely easy! The appointment making and reminders were great! Once we got there the technician Zach did an amazing job! He told us more about the car than we could have ever expected! I will definitely be coming back with any car needs we may have in the future- GREAT EXPERIENCE!

mi
Review №85

We bought a car from here. They serviced the car and it is ready to go. The owner was upfront, honest, and easy to work with. The shop is very clean, modern and professional. The staff is friendly and helpful. They understand the formal to a good business. I plan to come back.

Ge
Review №86

I have had the good fortune to get to have these guys help me with my vehicle. Nick is a master technician and his employees are PHENOMENAL. Very well educated on cars and they are car enthusiast. You are not going to get the service and communication about your vehicle with anyone else.They even take pictures and share them with you of broken and replaced parts. Very top notch.

Ge
Review №87

Sallas Auto Repair took wonderful care of my car and provided quick and prompt service at a great price. I had to get my tires changed and their diagnostic report that gets texted to you helped me remember exactly which tires needed replacement couldnt recommend them enough!

Mi
Review №88

I was treated with respect at Sallas auto repair. The service was extremely convenient, recommendations were honest, and I ended up paying less than I expected.

Ch
Review №89

I was driving around looking for a business that did ID OD readings and I noticed SALLAS had an inspection sign posted. I walked in and they did my reading right away. I was in and out in less than 10 minutes! Thank you

Pr
Review №90

Used this company to inspect a potential car purchase. As an out-of-state buyer, I had 100% confidence in their mechanics to give a thorough evaluation. The customer service was over the top, and the easy-to-use diagnostic report was quite impressive. Highly recommend...10 stars if that were an option!

co
Review №91

I have past by this place for years. Finally decided to give them a try. Very professional, clean. I felt I was treated fairly. Would not hesitate to call on their services again.

Ma
Review №92

Sallas Automotive does something truly exceptional, They live up to the hype of all their positive reviews. I have never had better customer service from an auto care center they go above and beyond anything you would ever expect out of an automotive shop. They contacted me promptly when assessing my car, they were very accommodating including offering me a ride home and a return ride to their place of business. Zach was the gentleman who assisted me, he did an exceptional job explaining what issues I had and what may need to be addressed. Sallas hires quality staff, preforms quality work, and has exceptional customer service.

Li
Review №93

They are easy to work with. Explain what theyre doing before, during and after. Answered my questions fully. I love the shuttle service.

St
Review №94

The folks at Sallas Auto are great! EZ in and out service. Knowledgeable staff and do a great job working on my RV, highly recommend their services.

Ba
Review №95

Who gets excited about having to take the car in for service? Well, I do. It does not matter whether I take it in for an inspection and an oil change or if my old car needs something major taken care of, I always know my old car is going to be serviced properly. Sallas Auto Repair is the most reliable auto repair resource I have ever found. They are just good folks.

Pa
Review №96

They do great work. Theyre thorough, quick, and efficient. I appreciate the fact they take pictures of what theyre replacing or needs to be replaced and post in a online format. They are in the business of sales, with that said they are pretty honest on what and when my vehicle needs to be serviced. Thats much appreciated and I will be returning and reccomending to friends and family.

Ma
Review №97

I took the car in early one morning, had it back and running great before 5 pm. I greatly appreciate the excellent service! Thank you!

Th
Review №98

Sallas Auto Repair has a huge heart!!! They knew I just had a baby and instead of charging me $180 for the work that they did they told me I didn’t owe them at all. AMAZING!!! I’m SO THANKFUL!! I’ll be referring them to everyone.

Al
Review №99

I was totally blown away by the Attention to Detail and thorough inspection of my vehicle. Their analysis not only informed me of the problem but showed me. They picked up my vehicle and even came and got me once it was ready! Color Me Impressed Just like going to the Doctor...You never want to go but if you have to you want one you can trust. Thats the kind of confidence Sallas gives you that everything will be done right

Er
Review №100

Best shop ever! Took good care of me without knowing I’d been to six other garages that said they couldn’t do what they did. I actually went to a shop where the guy seemed angry I asked to have my cross drilled slotted rotors turned. Criticized them. I’m spite of the fact that many high end sports cars have them as the standard.

Information
73 Photos
100 Comments
4.9 Rating
  • Address:11110 Hickman Mills Dr, Kansas City, MO 64134, United States
  • Site:http://sallasauto-kansascity.com/
  • Phone:+1 816-765-6060
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car service
  • Diagnostic center
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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