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MD Auto Repair of Kansas City
7915 Troost Ave, Kansas City, MO 64131, United States
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MD Auto Repair of Kansas City
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Sh
Review №1

This is an excellent repair shop. Had my backup camera go out on my Ford fusion and these guys worked their tails off to get it right. I had a warranty so warranty company required them to order a cheaper camera which did not work. MD made sure I got the Ford rear back up camera as a replacement and that one worked. Mark, who runs the front desk was awesome and extremely patient with me as I asked him many questions about my back up camera as well as having my brakes replaced. Believe me, I asked him a lot of questions! He was very patient the entire time. there was another gentleman that occasionally was up front who was just as kind and patient. I did not catch his name.They also gave me a loaner car since they had to have mine longer than they expected due to ordering another part. Jeff, the technician who worked on my car called me twice to talk to me about the back up camera. He even had me come in to see what the problem was with the first camera. Now that’s dedication to your customers!!! Very reasonable on prices as well. I will definitely go here in the future for any repairs or replacement of parts. I would highly recommend MD Auto Repair of Kansas City.

De
Review №2

Wasnt very professional. Nor courteous. Supposed to have a service done and drop off my car. Appointment was made a week in advance. He Wasnt prepared. Did first thing in the morning cause I had to be at work. Waited an hour. Needless to say I was late to work. Nothing got accomplished.Update i called the owner. She took care of everything about a month ago. A week after I called her. Service was performed and so far no issues. Very polite, respectful and treated me great! Would recommend at this point. Ty!

Da
Review №3

A very pleasing experience. Ive dealt with this repair shop twice and come away fully satisfied. They are very pleasant and professional and the prices are very reasonable. I would recommend anyone to them. They are definitely a 5 🌟 in my opinion.

Le
Review №4

They got me in and out quickly!Great service and my car is running so much better!Thank you!!!

Ry
Review №5

Helped us out in a pinch with a kids disabled vehicle, and were thorough in their inspection and service recommendations. Will keep at the top of the call list for repair needs in the area.

Jo
Review №6

Great staff. Mark is a great dude, very friendly and professional. Wouldnt take my car anywhere else.

Ju
Review №7

They really care about what theyre doing and dont just throw parts at a car. Seems to be a rare thing these days.

Mi
Review №8

Great experience with these guys. Fair price for work done and given a loaner vehicle. Recommend.

Mi
Review №9

They were friends and creative,took care of me as if I was a friend coming to visit.I highly recommend this branch.

LU
Review №10

I was sent here because my insurance company chose them.My catalytic converter got stolen and I needed a replacement and the parts associated. Like the oxygen sensor which was the whole conundrum as you will see.They have been very personable always. I appreciate that and commend them on their public relations.As to the service I had to go back 5 times.5 times!To fix the part they “fixed”My car isn’t new so I often expect some added complications.The issue I have with this company is that they never respected my wish to fix the issue. 3 of the times I brought it in they told me it wasn’t broken and just re-set the sensor. Then the 4th they told me it wasn’t in fact the part that the sensor said was broken but I needed to pay them $600 to clean the engine and that would fix the issue that the car thought was the part. (Oxygen sensor)Then I took it to 3 more mechanics to get other opinions to be sure. All of them said. “Yup, it’s the oxygen sensor alright.”And the Honda dealer said maybe they used a cheep part and sometimes that doesn’t interface well with this engine.So I went back a 5th time and asked that they fix the part (and not ask me for cleaning costs roughly equivalent to the cost of the work they were going to have to do to fix their mistake...)As soon as they did that work it runs amazingly.They aren’t close to my house.In total I’ve driven 10 hours and equivalent tanks of gas to get them to do the work they were paid to do the first time.I was excited to find personable mechanics but realized that the work spoke for itself and I will never be coming back unless the work they did breaks again.

Tr
Review №11

I would highly recommend these gentleman. Honest and forthcoming about problems. They want nothing less than for you to drive off happy and in a safe vehicle!

Je
Review №12

They do great work here.. they dont just do what you think is wrong. They actually check to make sure thats the problem and fix it without a lot of extra stuff thats not needed unless its requested

Jo
Review №13

Tobie, Mark, and their team provided quality service and completed my work in a timely fashion. They were kind when I dropped off my vehicle, they updated me throughout each step in my repair process. They were very accommodating, their waiting lounge was always clean, and they showed a great awareness to maintaining propersocial distancing and disinfecting protocols. I will be back for my future repairs and I will be recommending all of my friends and family to this shop. Thanks guys for your hard work!

La
Review №14

Very friendly and reasonable

WB
Review №15

I’ve taken both my cars here multiple times and everytime they never fail me great work excellent job everytime!

Mo
Review №16

Great service and mechanics.

Ch
Review №17

Did my repairs quick and reasonable.

Am
Review №18

Very nice people and they know what they doing. Plus nice price

Jo
Review №19

Another Home Run for the Muffler Doctor! 😃Took my daughters 2005 Kia Sedona there for some MUCH needed Maintenance (Repairs as well as Preventative) as it IS 15 years old, plus shes given it quite the Beating over the last 4years in her possession.It runs practically like NEW...she was so happy it brought tears to her eyes.Hopefully shell be able to keep it another 4 years...Thanks Once Again MD Auto.J😉EL

me
Review №20

Although all the workers were very friendly and polite. The workers are not honest. I am by far not a mechanic. I received an estimate for about 2k worth of work. For example to replace license plate was about $65 with bulb and labor....hmmmm but why would we replace the bulbs if they are not blown? It appears to me they were just trying to take advantage of me and are liars! Who knows what else they lied about! Was it because I am a female or do they just try to rip everyone off! I wouldve done better spending $30 more going to dealer and got an honest diagnosis!10/21- I am thankful I recieved my refund yesterday without having to dispute the charge. The owner who is a woman did reach out to me and was apologetic.I did have to take car 🚗 elsewhere where the diagnosis came back with different findings. Overall my car is fixed

Li
Review №21

I blew out a tire and bent the rim badly. I went to the dealership I recently bought my new car from and they quoted me a price that was ridiculously expensive. I was referred to MD Auto Repair by a friend and I am so thankful I found this place! They ordered and installed a new tire and rim in in less than 24hrs. They charged me $300 LESS than the dealership wanted for JUST the tire. They also went above and beyond and gave me a complimentary full inspection with pictures to make sure everything was ok and that I didn’t do any other damage. I wasn’t pressured to do any additional work like most places seem to do. Very friendly and kind. Quick but precise work. I highly recommend this place for any repair you need, they seem to be able to do it all!

Sp
Review №22

They stay busy, but they always take care of me.

Jo
Review №23

Great, fast and honest mechanic. They fixed my Nissan fast. Great work

Jo
Review №24

Great customer service and they were able to fix my car same day for a reasonable price. Noticed improvement in the performance of my car right away.Only gripe would be they got behind on time and my wait in store was longer than expected. Will definitely drop off next time.

Sm
Review №25

They made everything right from a little mistake they did I highly recommend this place for your car to be worked on.

ma
Review №26

Honest trust worthy group of people work there!

Ni
Review №27

I appreciated the customer service immediately when I called to make an appointment, John was extremely polite and professional. They were able to fit me for an appointment in a few days. I told them a time Id like to get my car back, if possible, and they met my expectation! They shuttled me to work within minutes of checking in. The communication throughout the process was flawless, I received text messages with progress updates (that was my preference) and a call when my car was finished. And the best part, my car received everything it needed in one visit! I will be recommending this shops to all my friends and family.

Ll
Review №28

I just took my 67 camaro in this morning for a Custom Magna-flow exhaust system So car Probaly wont be ready till tomorrow. They did partial exhaust System on my 67 El Camino 2 years ago and did a good job ! Everyone there is very nice and cordial, technician took sometime out for He and I to go over the Installation of the exhaust system Before he started on it, Ill leave another review when exhausted system done!

mi
Review №29

Great service!Fast!Kyle saved my life!

Da
Review №30

Truly one of the best experiences Ive ever had. After 17 years of living in KC, I finally have a mechanic I can thoroughly recommend.

Sc
Review №31

Paula and her team are excellent people. I would trust them with any and all necessary repairs. They are transparent in their dealings, give free estimates, and stand 100% behind the work they perform. What else could you ask for?

Je
Review №32

Exceptional service! The guys working there have your best interest at heart as well as your safety! The owner is sweet. This is a great place to get the basics you need done on your vehicle! I always get my oil changed here, no hassle or hustle! If you are in a hurry you can drop your car off or rent a loaner, being 21 or older with a legal license and insurance! I recommend them to anyone who is wanting to be treated like family, and that you matter to them.

De
Review №33

They are very professional and do an amazing job. Tells you what needs to be done without the pressure of sales. I will be back. Thank you.

He
Review №34

Had an issue with my CRV exhaust and the team at MD Auto were amazing and had us back in the road in no time. Would recommend them to anyone.

Ry
Review №35

Willing to take on a job nobody else would for a fair and reasons price.Quick and honest service. I highly recommend if you’re in a pinch.

Ja
Review №36

Extremely nice folks, excellent work and fair prices. Had my car in for a few days to have a few things fixed and they were all very easy to work with. After dropping off my car, they offered me a ride to work. How awesome is that? Waiting room was spotless and communication was excellent. Getting work done on a car isn’t much fun, but these folks go out of their way to make it as painless as possible. Always feels good to support a local, independent shop!

B
Review №37

Terrible argued with me about what was wrong with my car without even looking at it so spent my money elsewhere ended up being what I told him I thought it was.

Br
Review №38

Very reputable shop. They do great work and will fit you in quickly. Have utilized this shop for years.

M
Review №39

Honest mechanics are hard to come by. These guys are alright

Ba
Review №40

Car runs great. Timely service. Would recommend these guys!

Mi
Review №41

Great attention to detail, very friendly and professional. Highly recommend. Thanks so much.

cr
Review №42

Really great shop here, I called and they were more than happy to answer all my questions super helpful. Jeff is one of their diagnostic guys and wow can he fix things that other shops just cant figure out.

De
Review №43

My car needed a lot of exhaust work. The team, Mark and John, provided excellent work and customer service at an affordable price. Top notch all the way! Go there!!

Su
Review №44

I actually am embarrassed that we haven’t taken the time to type out a review as we have had the Muffler Doctor take care of our many vehicles for 25 years +. My husband and I have always found them to be value priced and quality work with great communication. I am always a bit leery to recommend a business but hands down we have recommended the MD to anyone that would listen. Thank you guys for all that you do for the Sewards.

Be
Review №45

This place is fantastic and the guys are incredibly professional. I really appreciated the courtesy rides, and they were great at communicating with me through the whole process of getting my exhaust system fixed. I would 100% recommend them to anyone, very trust worthy family owned shop.

Mi
Review №46

Very happy with the work and the service.

Br
Review №47

I was recommended to Muffler Doctor after going to another shop that couldnt do the service I requested, which made me comfortable going there knowing another business would stick their neck out for them. The customer service and communication was excellent, they spoke in laymans terms about what needed to be done, and they didnt try to up-sell any other services too hard or make you uncomfortable. Lastly, the quality of the repair seems to be great and I am satisfied with the service.

Wa
Review №48

Great Professional People ! They will treat you and your Vehicle as their own.

D
Review №49

Great people, fair prices, quality work. This is the absolute best place to get work done on your car. Its nice to have a mechanic you can trust! They work on my car and both my parents cars and its always a great experience.

Ca
Review №50

Had to have my muffler and pipes replaced. They were extremely helpful, fast and the cost was reasonable. Highly recommend.

ke
Review №51

My car was rumbling below, so, remembering that The Muffler Doctor had fixed the exhaust system on my car years ago, I went there. No appointment, and still they had the problem diagnosed, my system replaced and me on my way in just under an hour. That alone is worthy of a good recommendation, but when I got home I got my receipt from their previous fix. Happened in 2013... that system lasted four years and 60,000 miles! This is a great shop, with quality parts, workmanship and people.

Jo
Review №52

Great work and price!!!

Tr
Review №53

Was checking to see why my electrical system on my car was going berserk.

Mi
Review №54

Excellent service and repairs. Professional on all levels. Honest and top notch facility. Referred by another mechanic and so glad I was. Super quick also.

do
Review №55

As a FORMER customer of over 10 years, take this review to heart. I was satisfied with this repair shop, but for the past couple years any time I went in with anything, I was told that you also need this and you also need that...to the tune of $1000+ every time. This past time, my LAST TIME, I had a jeep with a cylinder misfiring. This bill was to the tune of $1200. How did it get that high? The usual you also need this and you also need that and marking up parts 200-300% for starters. (Likely $3+ Spark plugs at $11.52 each...a plastic fuel cap that I didnt ask for or approve of at a cost of over $35 to me.) ....and the crossing the line for me was the dirt splattered, oil splattered, oil crusted white oil filter when I dropped it off, that they say was replaced and charged on my invoice, that was a dirt splattered, oil splattered, oil crusted white oil filter after I picked it up. When I asked for just the price of the oil filter and $12 oil filter labor credited to my card, they said and I quote (from a nasty email sent to me from them which I can easily post if they try denying it).....will not refund anything to you. Seriously, find somewhere else to take your vehicle.

Of
Review №56

My cars new favorite place to go, of course when necessary. Very reasonable prices, knowledgeable, friendly & impressionable mechanics. Also, a full service shop.

Sp
Review №57

Great place!

Ti
Review №58

Stand by their work, which is hard to come by these days. Thank you

Sy
Review №59

I always have positive experiences with Muffler Dr. They take pride in their work and it shows. No pushy salesman just straight forward honest hard working people. I trust them with all my vehicles.

Sa
Review №60

Think the prices are a bit high.

La
Review №61

I have been using The Muffler Doctor for countless years. Dan, Kyle, Paula, and Mark have always been there for my auto needs. They are what auto shops used to be like before corporations came along. They are the kind of shop that wont sell you what you dont need and will tell you what you do. I have referred everyone I know to them because they are honest and they are Damn Good. You are always welcomed with a smile and they do whatever it takes to make sure you leave happy. I recommend everyone to give them a shot at whatever your auto needs are. They work extremely hard keeping your car on the road so you can breath a little easier.

Ro
Review №62

Great customer service! They always have your interest front and center. Straight shooters.Robert D.

Da
Review №63

Fixed my issue, but they charged $100 for “diagnostic testing” on top of the labor for my repairs. I don’t mind paying for the time it took to diagnose the issue. However, after explaining the issues I was having they agreed to check the suspension first, which is what they ended up repairing. I made it clear up front that I didn’t want anything else repaired, so the $100 charge to diagnose a bunch of additional issues wasn’t necessary.

Ja
Review №64

Awesome place had my exhaust done on my bmw they do great work

Du
Review №65

Call them for a quote. refused to give one over the phone. Would have to come in so they could look at my van. It is a dodge caravan. every one has worked on these. Need a quote for a cat. I am sure that they wanted to sell me the whole exhaust system. how much money could they swindle me out of.

Ma
Review №66

I have used the Muffler Doctor for years for all of my automotive repair needs. I would recommend no other place to my friends and family. Fast, fair, honest, and dependable! I am a loyal customer!

am
Review №67

Awesome people! Loved the work and they were even kind enough to pick me up from work. I highly recommend this place.

Pe
Review №68

Best place in KC for exhaust work. Quick & reasonably priced. I dont use them for other work (I do it myself), but Im sure they are great with that as well.

Je
Review №69

Went their in February of this year, needed a new muffler to get my vehicle registered. I was in and out so fast I thought they couldnt fix it. Excellent service and they do not take advantage of females like most shops. I recommend all my family and friends to them now.

ha
Review №70

I have a 1999 Nissan quest and thought I needed a exhaust system. I was told by others. I stopped at the doctor and they told me not so changed the small bypass and it runs quite and smooth. HONESTY GREAT THING THANKS SO MUCH

B
Review №71

I need another star here. Had one of the best experiences at a car repair shop! From the initial phone call to set an appointment (they where able to get me in within a few hours) and then to meet the staff in store was awesome, super clean, EXCEPTIONALLY professional staff! I had a simple muffler repair where it had come loose. The staff is warm, friendly and I cannot say enough good things!!!Also advised me on a minor AC issue in a professional and friendly manner, and now what I thought was the AC making the noise, I think I mistook it for the muffler starting to come loose over the past few months!I will be returning to these guys with my business for sure. Shop Local!Bernie

Lu
Review №72

Amazing service and customer support! They worked with me on the price of the service and even followed up with a thank you card in the mail! Businesses dont do that anymore. They definitely care about their customers!

Al
Review №73

Good honest place to

sg
Review №74

Originally went to another place to have my flex pipe repaired and was quoted $750. I called around to get estimates over the phone and the Muffler Doctor quoted me at $180. I went in that day and had it repaired. They even offered a 1 year warranty on parts and labor. These people are honest, very reasonably priced and stand behind their work. From now on I am taking my car here for any maintenance issues. Thanks again!

Ro
Review №75

Recommended by my mechanic and Im glad I went! They charged me half of what my other quote was, to reattach my muffler to my exhaust. My car now purrs like a kitten and they even checked for leaks on my wiper fluid since I mentioned I had an issue with it. Very friendly, very professional, and VERY honest. I will be coming back here for anything my mechanic doesnt fix!

Al
Review №76

These guys are the best! Phenomenal facility with staff that goes above and beyond.

Li
Review №77

Have gone to these guys for decades! Sent many people to them also. Always honest, fair and will save you money over any shop! Great bunch of folks!

St
Review №78

Great people. Good service

Ch
Review №79

Got me in and out pretty quick.

Ar
Review №80

I took my car in to get the exhaust fixed and left with a flying hood . I went back and told them that my hood wouldn’t close and they denied it and offered to tie it down . I was very disappointed and I may need a new hood . They did ok as far as taking pics of everything that was wrong but my hood still don’t close 🤦🏾‍♀️

Jo
Review №81

Very good work

ro
Review №82

Exceptional service, shuttle service by appointment, amazing drivability and exhaust advanced level specialists. Welcoming atmosphere, its a diamond on troost. I highly recommend this shop to my buds in the Southland. Everyone there truly cares. It gets my seal of approval.

Ji
Review №83

Nice people...

Mo
Review №84

Muffler doctor has been a very honest place we have been taking vehicles thier for 2 yrs never go to anyone else.

Lu
Review №85

I Called Muffler Doctor the day before I brought my vehicle asking if they had time to finish my exhaust, they said yes bring it in 8-9am and I would be able to pick it up at 12pm that day. The day of I had someone drive me there so I could drop it off and I gave them my number incase they needed any information. 1pm rolls around and I called to check in, They told me there muffler guy was not in for the day and that I could get it done the next day for $400. I got there about 5 minutes after the phone call to see what was going on and they raised the price to $475. Needless to say I took my jeep and left, At the end of it all I lost a days pay and got nothing done. I will edit and add that the owners called me after reading my review and offered to fix it, sadly I had already gotten it done elsewhere.

Ch
Review №86

This is by farrr the best muffler/exhaust shop in the metro area. I came here 20 years ago to get fatter pipes on my car, they literally, seriously, impressed me. I came here 20 years later, only to find the same exceptional service when I wanted fatter pipes yet again. They install walk in parts... Huge ++. Few places do that anymore with the exceptional service these guys have. In the past 20 years they’ve become backed by NAPA auto parts with good reason. I will NEVER take my car elsewhere for exhaust work. Be weary though, 79th and troost, you will find some shaders outaide the store....

Sa
Review №87

Quality work at a competitive price. They fixed a Y pipe in a timely manner and acted friendly and professional in the process.

Ro
Review №88

The Bacon King of 2010 brings all his vehicles to MD Auto Repair.

Br
Review №89

Fantastic shop. Quality work. Great staff.

ro
Review №90

Have done business with him several times always a good experience always a fantastic price and great work

Mi
Review №91

Friendly staff. Quick muffler repair.

Mi
Review №92

My place to go for exhaust system repairs. Usually quick efficient repairs that come with warranty.

Mi
Review №93

These guys are honest fromMy experience they didnt give me the run around about my muffler like Midas did.

Da
Review №94

Fantastic, friendly, family owned, and reasonably priced! They wont sell you anything you dont need.

Ri
Review №95

I have used Muffler Doctor for over 20 years with a bunch of vehicles. Super honest, more than fair pricing, and the work is First Class.

Vi
Review №96

Good service reasonable charge

Br
Review №97

Excellent prompt service.

Ly
Review №98

If you want it done right & you want it fair, this is the place. Mike & crew are the best!

Be
Review №99

Great service, quick turnaround time, quality work.

Ro
Review №100

I was not happy with the experience at Muffler Doctor but they contacted us and made it right. Mistakes do happen and I am glad they made the effort to make things right.

Information
27 Photos
100 Comments
4.4 Rating
  • Address:7915 Troost Ave, Kansas City, MO 64131, United States
  • Site:http://themufflerdoctor.com/
  • Phone:+1 816-444-7100
Categories
  • Auto repair shop
  • Air conditioning repair service
  • Auto air conditioning service
  • Brake shop
  • Car battery store
  • Engine rebuilding service
  • Muffler shop
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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