Rented 2 items reasonably priced, the employee was very knowledgeable, I appreciate the help.
Knows what he,s talking about they have all size boxes.
Friendly, convenient and local to the Kankakee area large establishment I say better place to go than the smaller ones, would you agree
The kankakee location is legitimately horrible...news flash you.DONT get to swear at the people paying YOU to rent a truck for 24 hours DISRESPECTFUL DISGUSTING you people need to train in social skills
Wonderful service. Quick, kind, and transparent.
Wonderful service!! Brad fixed several issues we had with a hitch that was poorly installed at a different U-Haul location upstate. Him and the manager Dana stayed after closing on a Friday night to make sure our hitch was working properly. They were friendly, knowledgable, and did not charge us a cent even when we asked to pay for their services. Sadly we don’t live near Kankakee, otherwise we would go to them for all future needs. Amazing customer service.
The people were great, the truck was in pretty good condition. (We rented a 21 foot box truck) however, the Interior could have been a little cleaner. There were cigarettes in the ash trey and they kinda smelled. Other than that the truck drove very smooth and it was easy to load and unload what we where moving!
I had a hitch put on my 2020 Chevy Express van. The people there are friendly, professional and quick!
Great customer service!!!
We never have an issue here. The staff is always friendly and helpful. Trucks have always been available and ready at time of pick up
A storage facility that feels safe & secure& I love it👍💯
This store is fairly new, but it is off to a great start with helpful and friendly staff! Their equipment was really clean! Never had I gone to a U- Haul store that gave me such a clean truck! The manager Steve Garcia was quite pleasant and knowledgeable. He helped me with my needs as a first time mover. I would highly recommend using their services.
My favorite place to do business. Helped my grandma move from Arkansas with no hassle towing.
The manager Dana always takes care of us. Thanks Dana!!
THIS PLACE IS AWESOME!! THEY ARE SOO NEW AND THEY ARE ALREADY ON IT. THEY HAVE A GREAT MANAGER. HE WAS VERY HELPFUL. HE ANTICIPATED MY EVERY NEED DOWN THE MOVING HELP SINCE I HAD JUST RECENTLY HAD SURGERY. I WOULD HIGHLY RECOMMEND THIS LOCATION.
Good 👍
A bit early to review, but it was a good experience buying some boxes to move stuff. The place is still under construction but will have indoor climate controlled storage units. It already has truck rentals and the usual UHaul business stuff.
Had a great experience and wonderful customer service. Steve the GM greeted me at the door and walked me through the whole process. Very easy and I would highly recommend this location!
Great customer service.
I rented a Uhaul, before I brought back in i threw in $15 in gas thinking this would get me to a 1/4 tank they requested. Apparently, it didnt so they threw in another $30 at $4.50 a gallon. $2 more than it costs and hit me with a $35 service fee. So $65 because i was off by a gallon or 2. Great price gauging and horrible customer service. Never even contacted me either to inform me
Steven was exceptionally friendly and professional. Great people to deal with. I will gladly rely on them for my future moving needs!
The store is new but the staff are on top of it! They have everything you need and are establishing a helpful and reliable presence in the city. Keep up the great work and thank you for all that you do!
Rented what I needed.
Im glad I rented my equipment here. I Had a great experience and equipment was clean. The man that helped me had awesome customer service. Overall I was happy with my rental.
This location is new, and a good addition to the UHaul family in our area! I’m extremely pleased with the service and support! I’ve rented a handful of times, and will again!Thanks! Keep up the good work!
Excellent service! Thanks very much Anthony!
Overcharged me big time when i returned truck on time. Scam i will report this to better business bearu
The Staff here are wonderful and so helpful. They got me everything I needed and then some. THANK YOU!!
Excellent service and great well trained staff never had better service and can only be described in one phrase Perfection in Excellence
Polite and helpful
Great and helpful staff along with the right equipment equals a great experience for all. Thank you for all the work you all do!
Smoothest operation I have experienced at ANY Uhaul location
The new Uhaul location, has the cheapest box prices Ive ever seen. Also, the best customer service. Thanks guys!!!!!!!!!!!!
Fast friendly service