My take on the service center, they are a good & helpful crew, every time I go. And especially the last time. I do not know why I could not get any 3 people to help me activate my new phone ., Over the phone. But the lady at the desk & my my daughter worked hard at it & the lady at the desk got it done. Thank you so much for coming to work that day.🤗

Didnt really feel the viv from the sales man his approach was bad, but I need some wifi while working out of town

They refuse to send their contractors out here to fix our lines that their contractors damaged in the first place! They basically flat out told us unless WE the customers get our whole block to complain about it They wont send anyone to fix it! WORST CUSTOMER SERVICE EVER! its not OUR job to make sure that your other customers internet is working..DO YOUR JOB AND FIX THE LINES

The employees greeted me I needed to pick up a remote control for my best friends last sister and they helped with a smile

Usually a short line if any at all. Knowledgeable, patient and helpful staffA little hard to find:Turn in at the bank. Keep going until you pass the elevated parking lot. Turn left then take your next (immediate) left. Theyre on the right side just above the parking lot at the end of that street. Hope this helps.

More than 15 minutes for each of the first three customers after opening at 10:00. For the first time ever, clerk could not lower my bill. She was polite, the only pleasant aspect of the visit.

This place is a joke, theres one decent Rep in the entire place, They lied to me multiple time, both there assistant store supervisor and there store supervisor are extremely dishonest people. about 3 weeks ago my internet went out for 4 hours (this has happened on multiple occasions,) I went to there location i was assured by a represenitive that a credit would be applied to my account, Today when the credit was not on my bill I returned and was lied to multiple times again, at this point I have reached out to comcast, they are working diligently to fix the issue, Save your time and Energy dont deal with this place.

Love it better than dish and DirecTV

This is the most disgusting cable company, . Their double billing sI gave it a one star and that was too good of a rating for this company.hould be against the law.

I gave it a 5 star rating because their service is excellent and their staff is very friendly and very helpful. The prices are high tho and often the wait in line is long also but I seldom have the need to stand in line. I love using the kiosk for payments, so super quick!

They have customer service there today. When I went there was 3 and very helpful today. They also had shields there from the customer service desk and in between the customer themselves at the desk for customers

I was only returning some old equipment so they would stop charging me but they were quick and efficient taking it back. Both ladies at the counter were nice and pleasant despite the fact I came in close to closing time. Im very thankful to have this office nearby so we dont need to drive very far too get to a physical Comcast location.

They where very nice and help me a lot

Comcast tech came to my house to repair a wire & in the process he ended-up messing up my tv. When I said something to him about this he replied ITs NOT MY PROBLEM.

I have never left reviews for anything before. With that being said, I had a great experience here today. Everything was thoroughly explained about services. Janice was amazing and patient and took her time explaining the packages and prices for us.

Very efficient! Great customer service and social distancing practice!

I like the service, ... but not my high bill

So far so good so right now Im giving them at 5., and even the servicemen were outstanding

The service was good but cable is to dam high! People cant afford such high prices!! U should give people who r on disability and who r poor cant afford such high prices just 2 b able 2 watch dam tv!!

Ok

The customer service is great l, very friendly and helpful. The customers that go in there on the other hand are horrible. I went in and a woman was cussing out the clerk in front of my child and me and everyone else. Other than that they are very nice and helpful and welcoming.

Great customer service

It was easy to get in and out

Young lady was very helpful and polite.

Went in today and met the most wonderful lady ever to work here. Her name is Brandy, She was most helpful especially since she was calm with my Grandma is law. Because of my Grandma in laws age . She can most difficult to talk to and or deal with, This lady deserves a raise and got this office a Five Star from me, ⭐⭐⭐⭐⭐

They use to be good. Now there just out for themselves money hungry. Takes them forever to get someone out to fix something.

Walk-in customer service is great

With all the horror stories Ive heard about Comcast, I was pleasantly surprised on how nice the women were!!! No tension, no stress, no pushiness, just pleasant professionalism! In and out in about ten minutes!!!

They lie we signed up for a 90 internet bundle and our bill is definitely double that!

Bert was excellent!! We turned in our cable box and he found us a great deal to keep our internet. Everyone in there was pleasant. Thank you for a great experience.

Staff at location were pleasant. My bill was doubled. Spoke with staff and they lowered it so the increase was 35%. Sorry Xfinity, a 35% increase for same services from one year to next is unacceptable!

Gia was an awesome help!

Terri is a wonderful and very helpful team member she was very knowledgeable of her job very kinda and smiled at me and listened to me hate going to the cable office but at least I was treated great

Very good service here its a little bit of a weight that you wont mind from the people that work here

Slow and understaffed. 2 people working on a Saturday morning and 5 people in line. Spent an hour just in line. Customer service was great though.

Easy return of equipment.

Great staff!

I had a great experience today. Thank you

Very slow today. Like 25 minutes in line. Then really didnt get my problem resolved.

I appreciate Comcast services however each time i go to this service center, it take an hour and a half to be seen.

The representative was very friendly, answered all my questions in a timely fashion & took good care of me.

If your going here, Make sure you talk to Randi, She is kind and caring. She deserves a raise. And Got this a place a Five star rating for service.

I love the quality of our service when it is working accurately but I hate the customer service call center very very rude and impatient customer service representatives. I always have a representative that states they cant hear me and end my call, no one calls me back after Ive waited on hold for 30 minutes, thank goodness I do not have to speak to customer service representatives very often worst experience I have ever had with someones call center. Again love the quality of the cable and internet services.

The service I received was very good.

Great customer Service

Product is not what they say it is. Price will keep climbing higher and higher. Staff is not friendly, not very helpful at all.

Efficient, friendly, helpful, and left with a lower bill! It was his offer, I didnt even ask!

Our internet fee increased. But the internet service Is not that good. Considering changing services with a different provider

Great service even when they are busy which is always

You have to constantly monitor their bill!!

We stopped in to discuss installing internet only since we have a different provider for our tv. The sales person was really nice. He explained everything in detail for us, much better than using the phone to get information. We did purchase the internet only contract and we are pleased.

The kankake office was very kind seem to know what they are doing, just when you call corp/customer service they dont know what the hell to do. Thank goodness for the actual location.

Terry that took care of me Care very respectful and explained everything to me and my bill

Comcast services is the worst. They say their internet and cable is cheap but it is expensive as it gets.

Ive been a customer since 1980

The worst company in America.Horrible service...lazy people...but if you want fast internet you need them I guess. Have had over 20 problems with them over 25 yrs. Never again.

Always quick service.

So much more friendly than the comcast people on the phone!

If you like the DMV, youll love it here...

Gia was extremely helpful and knowledgeable.

Actually got in and out quick. Didnt have the router I wanted, but thats OK

Overpriced always a wait to talk to a representive

Best customer service! In and out quick.

Always an amazing experience coming here.

Waited an hour to drop off equipment. Worse than the DMV! Seriously, what can take so long? They’re needs to be an equipment drop box. I will NEVER come here again!

Good Service good people 🙏

Service center is great their customer service on the phone is terrible i had to set up everything myself

Very nice people to talk to

I would leave no stars if I could. It’s the absolute worst customer service I have ever had to deal with. If you want to lose hours of your life in the most frustrating way possible, call Comcast.

Good people here.. to bad its still Comcast.

I wasnt home but my mother was. Tech said the problem was I didnt have my cables screwed in tight causing a bad connection...now Im still without Internet...and the tech broke my surge protector.

The line was very long, it took forever. The employees were friendly and professional

U like

Understaffed and they chat with the person at the window and not moving more efficient

Problem after problem with internet installation

I am so sick and tired of losing service and then it takes forever to recover. .I am done with this company as soon as we move...they never gave me my Visa card, told me I didnt sign the contract, ...so then i tried to cancel they told me i had a 2 year contract... they are all liars

Nice people, customer sercice was good

The staff is,very helpful

Get Information, pay your bill, pickup equipment

Pretty good.

Go out of your way to piss me off more than once. Send a Tech NOW!

Very friendly and helpful people

Helpfull, professional, personalized all with a smile

Had to file a complaint with the fcc to make them do their job.

Service sucks @ times. Way to expensive will b switching to another service after special expires

Took my mother in law there to pay a bill

Ridiculously slow service

Terrible service:Complained the whole time and didnt clean up after they where done. Also kept leaving the door stand wide open. They where an hour late and wound up taking 3 hours with 3 guys on site.

Worst customer service I have ever seen.

Great objections for things, places, people around the world to see and hear

Poor customer service.

Terrible support hung up on 5 times repeatedly put on hold spent about 3 hours with no resolution seriously reconsidering other services

Great Customer Service

Poor customer service.

Great service

I hate Comcast wish other providers

Love

Officers are always busy

Tech support guy was very unprofessional and even had the nerve to hang up on me..I wouldnt recommend .

Friendly service