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Hele Fitness
46-217 Kahuhipa St Unit 19, Kaneohe, HI 96744, United States
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Hele Fitness
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Co
Review №1

If you are looking for quality home gym equipment look no further. With prices to ship to the island buying local is the smartest option. Paul and Justin at Hele Fitness made buying local so much easier. I wanted to customize one of the home gym bundles and they made swapping and buying from them super painless. The quality of the products you are going to get from them are top notch. Super impressed overall with customer service and the product quality. I won’t be looking to anyone else for my home gym needs. Call these guys and get started on that home gym ASAP!!

Je
Review №2

AWESOME! I am so happy with my purchase! I bought a squat rack, bar, weights, and landmine. The quality is amazing. The purchase was easy as well as the pick up. The rack was easy to put together. I cant wait to purchase more pieces. Thank you so much

Je
Review №3

I would have to start out with a shout out to Justinn! At the end of the day, he has made the purchasing of my Ku Home Gym more enjoyable. He was very polite, and was very knowledgeable of my purchase before I showed up to pick up my equipment. He was attentive and acknowledged me while I was waiting and those waiting to be seen after me. Overall, Hele Fitness equipment is great quality and a great value. Strongly recommend buying a home gym from Hele.

Sh
Review №4

We have purchased an entire home gym from Hele; truly the BEST place for gym equipment on the island! Best prices, best customer service…true aloha all around! Huge shout out to Justin and Paul for always helping us out and being amazing! 🤙🏻🤙🏻

Da
Review №5

Awesome 5 star customer service and quality products!! I was so excited to grab a set of dumbbells during their flash sale that I only placed one dumbbell in my cart. Thankfully, Justinn checked my order and reached out to ask if I meant to get the set and not just one. What a lifesaver! AND because I couldnt make the designated pick up time they offered to deliver the order to me! Thanks to Justinn and Paul for going above and beyond to ensure I received the best possible service I could ask for!

Za
Review №6

The staff are very professional and courteous, I had an issue with my order and one of the employees (Justin) helped me out in seconds without making me feel bad about it. The equipment is by far the best stuff you’ll find on the island. Highly recommend you purchase here.

De
Review №7

Great prices for top quality gym equipment. Staff was awesome as well! Justin helped me out and loaded my purchase quick and carefully. Definitely going to buy more products from this business.

Ro
Review №8

Justin is the man! Super cool & professional. Graciously accommodated me even with his busy schedule to purchase some weights. For all your fitness needs, especially during these uncertain times, give him a call. Thank you Justin & Hele Fitness.

Mc
Review №9

Hele Fitness did an all-around great job - the equipment looks great, works great and was fairly priced. The reason for this review is because of the customer service. I could go on and on but Ill just say this... Justinn and the Hele team went above and beyond to help me get what I needed and to make the process easy.

Ja
Review №10

Great equipment, great service. Picked up one of their home gym sets and several pairs of bumper plates. Quality of everything is fantastic. Pickup is easy, in and out in no time and the employees are friendly every time I’ve been in. Highly recommend.

Re
Review №11

Been asking around about good quality equipment and good prices. Everyone been telling me about Hele Fitness. Seen Justin who was awesome!He explained everything to me and what would suit my needs and why. Showed me the show room and all of their equipment. Good quality items with best service ever! He also loaded everything in my truck.5 stars for service and 5 stars for price and equipment. Highly recommend! Reggie

Gu
Review №12

Great company and their equipment is high quality. We’ve built our home gym from HELE.Picked up a few more items and Justin couldn’t have been more helpful. Super easy transaction. The wife and kids never had to leave the car - drove up and instantly delivered 🤙🏽

Ma
Review №13

We came over from Molokai to buy a bumper plate set, some kettle bells, and collars and Im so impressed with Hele Fitness. Justin is so kind and helpful.The price and quality is great! Definitely will be buying more from here! Highly recommend

Th
Review №14

Love the warehouse! My new equipment is beautiful and perfect for my home gym. I Highly recommend Hele Fitness they have everything you need from med balls to mats for such great prices🥰

Ja
Review №15

I was very impressed by Hele Fitness. The products are high quality and reasonably priced compared to others on Island. Justin went out of his way to provide great customer service. He even met me outside the warehouse at a location that was closer to me. I purchased a bench and dumbbells. The dumbbells are solid and the bench is a beast. I’ll definitely be buying more items in the future.

Ma
Review №16

High end quality equipment for a great price! Went to pick up our order today and Justin was so nice and super helpful in getting us what we ordered and more. We love our home gym!

Ta
Review №17

Picked up my second order from Hele Fitness today and will definitely be back for more equipment! Justinn has been super helpful and even took the time to give me a walk through to show me how to set up the home gym. The equipment is built well and I’ve been loving being able to get a solid workout in at home.

Hu
Review №18

Justinn was amazing n helpful! Got me everything I needed and even helped me load my car!! Thank you so much! I will definitely be seeing you again!!!

Tr
Review №19

Met Justin at the NEX, items on the table were for sale. He was awesome to interact with and I picked up a 260lb set on the spot. Putting in an order for more to hopefully pick up this weekend.

Sh
Review №20

Justinn (the warehouse manager) and Paul are phenomenal and express shipped me these dri-fit shirts that I was able to buy even when they were sold out online. They went above and beyond to answer my questions about sizing and shirt materials.I love their dri-fit shirts that I just received as well as the kettlebell that I picked up at their warehouse last year!Keep spreading aloha with every customer you help! Mahalo and much appreciation Hele Fitness staff! 🤙🏽

El
Review №21

Fantastic! The equipment is great quality and the staff is helpful. Justin was awesome; loaded equipment for us and was super nice! Absolutely recommend their equipment!

Ja
Review №22

I’ve been eyeing their home gym sets for months, but was unsure what to get, as I’m a beginner when it comes to working out. I choose the Kai package, some accessories and an adjustable bench. Justin called a few days prior and confirmed my pick up time, and everything was ready day of. He walked me through how to set up the racks and showed me how it should all look once set up. Customer service was top notch! They loaded my van quickly and efficiently. Will definitely be buying from here again!

La
Review №23

Hele Fitness has EVERYTHING you need for a quality home gym!! The people are amazing to do business with as well. Amazing customer service!! Mahalo Justin and Dara!!

Ni
Review №24

I really wanted one of the squat rack packages from Hele, but the 100-inch tall squat racks were a bit too tall for my garage. Because of this, I ordered a shorter rack from Total Fitness and just a Kanaka Package from Hele. When I got to Hele, Justinn was very friendly and I told him about my problem. Luckily, they had some shorter racks shipped to them on accident, and he showed me an example of what they would look like. The shorter height worked perfectly, and I got the rack from them and cancelled my order from Total Fitness.Justinn had great communication from the time I ordered, and was there at the warehouse to greet me. The build quality of the gear is excellent. Very happy with the equipment, and saved quite a bit of money compared to other brand name equipment. For a home gym, this setup is perfect for me. Will definitely visit Hele again!

Le
Review №25

I am not super gym-savvy but I was trying to get something for my husband for his birthday/Father’s Day, so I called and talked to Justinn. He helped me figure out what I was looking for, and even had the availability for me to come pick it up same-day. The warehouse was very easy to find, just turn in and drive until you get to the long Hele flags. I backed my car in and Justinn loaded everything in for me! Very quick, super nice, knowledgeable and helpful. I’ll for sure be returning for any future husband-gifts I may need!

Ch
Review №26

Highly recommend! Super great customer service, ask for Justin. I called early in the morning to get some gym mats for our office’s new workout room. He worked with me to get our mats today instead of waiting until Saturday when they normally do pick ups. Mats were great quality as well, and had plenty of other equipment in the warehouse as well it seemed.

Je
Review №27

Well supplied and super friendly and knowledgeable staff. Just started using our gear, but already planning out why to get next.

Le
Review №28

Just picked up my third order from Hele Fitness. The quality of all of the equipment has been excellent. More impressive is their customer service from Paul and Justinn. I was not able to make the available pick up times and Justinn made a special appointment to fit my schedule. Great local company!

Ro
Review №29

The staff was friendly, the place was clean, the weights were heavy. What more can you ask for. Will definitely come back for more home gym upgrades.

Ma
Review №30

Justinn assisted me and provided excellent customer service. He made it very easy to contact him and was more than happy to answer all my questions and communicate with me. Hele Fitness has all great quality products and top notch customer service. 10/10 would recommend.

Ch
Review №31

Justinn Harris at Hele Fitness was great to work with, awesomeCommunication, and flawless transaction. You can tell he cares about his business and he cares about the people he does business with. Support this guy!!!!

Io
Review №32

These guys are hands down the best on island! The customer service and help was above and beyond what I Could have expected. Made the process super simple for helping us outfit a small commercial gym. Shoutout to Paul for helping us load up at the warehouse and Justin especially for the amazing service. These guys love what they do and it shows! Keep on spreading Aloha!

Sh
Review №33

Husband and I briefly met owner/CEO Gus through some very good friends. We listened to just a part of his testimony, and it moved us to want to support his business.We purchased a home gym set (Nui home gym) plus some upgrades. Before confirming our purchase, we asked questions through the Hele Fitness email, and Paul was very quick to respond! He answered all of our questions (we had a lot), but he was very patient with us and helpful. He ended up calling us through their cell phone, which I later learned was shared with their warehouse manager Justinn. A couple days before pick up, we had more questions and Justinn was also very helpful! Come pick up day - we meet Justinn at the warehouse and he was very informative and helped us load up all of our equipment. He had all of our equipment put together and ready to go. Very thankful that it wasnt just some guy sitting behind some desk.Definitely will support this business in the future. Quality products from quality people.

Ta
Review №34

My husband loves this place. They have good quality equipment and are reasonably priced.

Al
Review №35

This week I purchased a GHD machine and it was great to have great customer service, supporting the locals and the military. This is my first purchase but definitely not my last. Thank you guys and much success 🤙🏽

Du
Review №36

Justinn and Paul are fantastic. They’ve built a great company around even better products. The customer service and delivery options are what you’d expect from the aloha spirit. Thanks for setting us up with a great gym!

Le
Review №37

Our Crossfit gym purchased a few of the soft plyo boxes and once I tested the them, it was the best boxes that I’ve used for box jumps. These boxes are soft yet durable and are much firmer than other soft boxes on the market. The price was very reasonable and I couldn’t have asked for a better product.Justinn is a true professional and all the members of the Hele team. Communication is second to none and make it an effort to help in any way possible.

Ka
Review №38

Recently purchased a Ku Home Gym setup from Hele Fitness and couldn’t be happier! The process was so simple to purchase and pickup was great. We setup the gym and everything is SO amazing! Incredible quality!

Ki
Review №39

Amazing place, they are friendly and helpful, we would definitely go back to them. Justin in particular went out of his way to assist us in our needs. And they really do give back to the community, not just a place to buy stuff. Check them out!

Dr
Review №40

Hele Fitness is a great company. Thank you Junstinn (warehouse manager) for your help! You went beyond my expectations to assist and enabling my family to get all the equipment we need for our home gym and for the Army ACFT. Your staff/company is exceptional and communication is great. With my superb experience I only exclusively purchase my gym products via your company. I want to support and enable a company like yours. Lastly, thank you for your support to all to reach out to both civilian and military members to increase fitness and readiness.

Al
Review №41

Fantastic equipment! Really high quality and durable. They have exactly what you need to get a great home gym started!

Te
Review №42

Big mahalo to Justinn and Paul for their hard work and amazing support! These are the go to guys for anything you need. Need help, got questions, want quality equipment, they got it all! And they will go above and beyond to make sure you are very satisfied customer. Go check them out and experience for yourself how truly amazing these guys are. I am so thankful that Justinn and Paul are a part of HELE Fitness! These guys ROCK!!!!

Be
Review №43

Hele is the best on the Island! They’re always so helpful in getting gym equipment. The people that work there are so kind and pleasant to deal with. They helped us get a rig that would fit our oddly shaped gym! Even better, we were able to pick it up the same day we purchased it! Their prices are fair and they even offer a military discount (which they didn’t take away as soon as we went into lockdown like other fitness places on island). They have recently been having sales on certain items - unheard of in this post-Covid world. I really appreciate how they text you when your stuff comes in so there is an almost immediate response- Gus is great about being flexible with pick up coordination! We won’t but fitness gear anywhere else!

St
Review №44

Great product,friendly drive up service in Kaneohe,great price!Mahalo Justin Harris

ra
Review №45

They had my order in stock and the service was excellent. Quality of the half rack, bumper plates, etc is of high quality. I recommend this place.

Al
Review №46

Super pleased with this company. Customer service was through the roof, above and beyond from Justin. Quality of the equipment is amazing and easy to put together. Do yourself a favor and do business with them!!

Ki
Review №47

Awesome customer service, and super quick shipping to outer islands!

He
Review №48

Justin was very responsive upon inquiries. Very energetic, courteous.. good example of staying fit and healthy.

Co
Review №49

TBH, we shopped around a bit. Thought Hele was just a hyped but oh lawd, we fell in love! Ended up getting the whole package and geez the quality is subpar anything else that was available locally! I was stuck on wanting a rogue for a while but the pricing is on point. Justin answered all our 100 questions, let us try out the set up, and even gave us some pointers on how to get everything stable to the floor. Definitely will come back for any other gym equipment needs. Hit up Justin! He is super informative and responsive.

Mi
Review №50

Justin and Paul were extremely professional and accommodating with my order. Best prices on the Island for bumper plates. Thank you Hele Fitness!

As
Review №51

Hele Fitness has the HIGHEST quality gym equipment at the BEST wholesale prices! I am an instructor and fitness professional and I’ve worked in tons of gyms, been a member of many boxes and have probably worked with most of the brands out there and I can tell you this equipment is the highest quality you can buy! I can’t believe Hawai’i is so lucky to have this home grown brand right here in our back yard. They’re literally a mile from my house! UFC Gym Kailua has some of their equipment and I immediately noticed the drastic difference in the quality of the Hele brand equipment. The look, feel, stitching (where applicable) materials of all of the products are ALL top notch. They skimp on nothing and use only the best. I feel confident my equipment will hold up in the saltiest of air at my home, although I’m trying to keep it away from all of that as best I can. Mahalo Hele for being here for us!!!!

Ch
Review №52

Fast efficient and extremely friendly personnel who worked with me upon pickup and with inventory they had. Of course you would like it to be cheaper but the quality is there and the company seems to have a willingness to work with customers. Great experience!!!

Ch
Review №53

Wow!!! Great customer service! Gus helped me load my equipment and took the time to answer all my questions regarding equipment maintenance. If you need any help with equipment or how to maintain your equipment just ask for Gus!!!

Jo
Review №54

Awesome products, great service from Justin, was friendly and fast in helping load the gym set. Would 110% recommend to anyone looking to build or improve their home gym!!

To
Review №55

Justinn the warehouse manager was Awesome!! Very Friendly and helpful!! He hooked me up with two pairs of 90lb and 100lb Dumbells for a Great price. He helped me load it up in my car on top of that. Much Mahalos to Justinn at HeleFitness 🤙🏼🤙🏼

Ra
Review №56

Justin was extremely helpful. Customer service was excellent and their products are amazing!

wi
Review №57

Great product. Great service. Thanks for bringing this to Hawaii and working so hard.

We
Review №58

5 star products along with 5 star customer service! The prices are unmatched on Oahu, thanks Hele Fitness!!!

Ja
Review №59

High quality equipment with great customer service will keep me as a customer for a lifetime.

Is
Review №60

After over a year of working out at home, I FINALLY decided to upgrade my home gym with some real equipment. Hele is paving the way for making quality gym equipment accessible to Hawaii and not only their products, but their customer service is incredible. Justinn Harris (warehouse manager) has helped me a lot through the process from purchase to pick up. I had my equipment for about 2 weeks. Last week I noticed a small crack on one of my 25lb colored bumper plates and brought it to Justinn’s and Hele’s attention. They heard what happened and sent me a replacement (I live on the BI) and it was in my hand in no more than 2 DAYS (obviously it took one day for it to ship so even better, right?) This experience does not change my opinion on the quality I view their equipment having which is top notch. Bumper plates are made to take beatings, you would know by watching videos of hundreds of people using and dropping them repeatedly and them staying intact. I only have 1/2 inch foam mats at home which isn’t ideal for deadlifts (the crack likely wasn’t even from the deadlifts, I believe it was always there and I just didn’t know because I used that 25lb plate and dropped it from barely a foot ONCE before realizing the crack, and even my mats would be able to absorb that shock), and I just ordered 3/4 inch thick rubber mats off Amazon to ENSURE even BETTER protection so I can drop at will (within reason of course)! Overall, Justinn, his assistant Paul who sent me the plate (he even suffered a flat tire and went out of his way to let me know yet he still got it out by when he said he would) and the Hele team are truly the best in Hawaii for your gym equipment needs and you’re supporting local at the same time. Will be buying more in the future (when I save some money lol.) LET’S WORK.

Da
Review №61

The best place to buy fitness equipment on Oahu. Very affordable. Military friendly.

No
Review №62

Very professional staff. Friendly and easy to work with and great prices on top of it all. Buying was actually a pleasurable experience and I will definitely buy from them again when the time comes.

Ca
Review №63

#Awesome #bestpricearound #greatcustomerservice #supportlocalMade one purchase so far and definitely is not going to be my last. Every conversation was customer oriented to satisfaction. I expect their business to excel and succeed and make great gains! Keep it up. Good job 👍🏼

Fa
Review №64

Justinn was very helpful and product is super easy to assemble.

Ry
Review №65

Stopped in and bought some additional weight plates. Fair pricing, with a military discount. Will probably be back for more stuff in the future.

Me
Review №66

Love the equipment but the care was even better. Ordered the squat rack, bar and weights and shipped to the Big Island. I received picture updates of the packaging and then they followed up to ensure I received everything.The equipment was packaged so nicely to ensure no damage. DHX followed through with the delivery and was impeccable.Looking forward to adding on to my collection.

Ke
Review №67

Great customer service. Staff is professional and friendly. Their prices are fair, equipment is Bar None. Great experience purchasing equipment.I live on a different island so I must get my equipment shipped. Paul will let you know as soon as your items are ready to ship.Trust this company. Hele can’t control when they get the equipment in but when it’s at their facility, best believe they will get it to you as quickly as possible.#supportlocal

To
Review №68

Gus and staff at Hele are top notch. Great products, great customer service, and great prices. Living on Maui it can be difficult to find good fitness equipment AND fair shipping cost. Hele does both. Highly recommend Hele Fitness🤙🏼

Je
Review №69

Their communication is awesome! The best customer service I have had experienced by far!

To
Review №70

Amazingly solid company, built multiple gyms from their equipment. Shipping is spot on and customer service is quick and painless. While living in Hawaii l did a lot of business with Hele Fitness, and they always deliver! I still have equipment shipped from Hawaii to New York. Have been using their equipment since they started in 2017, as their quality is unparalleled, cant recommend more.

Al
Review №71

Staff member was friendly and helpful!!! Parking was an issue. I got there right b4 my scheduled pickup time but either Hele was backed up or customers showed up earlier their pickup times SO parking was very limited.

La
Review №72

I’m so grateful to have Hele locally! It’s so convenient to have high-quality fitness equipment available for pick up, especially when shipping costs to HI are so high. They were knowledgeable and very helpful when I was trying to figure out what kind of configuration I wanted for my outdoor rig.

Aa
Review №73

Wow. If I could give 10 stars, I would. I HIGHLY recommend giving this local company your business! Marcus was extremely kind and friendly and we are more than happy with our equipment. Very good quality. I was very impressed by the customer service! I am definitely coming back for more in the future. Hele Fitness, you have our business, recommendations, and respect. Job well done!

Ry
Review №74

Order online and wait for an email informing you the item is ready for pickup. The drive way to get to their shop is narrow so use caution. Friendly staff!

Sh
Review №75

Living in Hawaii, it’s hard to find fitness equipment at a reasonable price. Just picked up our ku home gym package and was impressed on the heavy duty design and quality of the squat rack. The team at Hele Fitness is very knowledgeable and friendly. Will definitely recommend Hele Fitness to everyone!

B
Review №76

I got some kettle bells from them which are amazing. The experience with Hele Fitness is top notch. I have been recommending them to others to get their fitness fixes.

Ka
Review №77

HELE FITNESS is the best local source of gym and exercise equipment. The quality is top of the line and great customer service. The guys are cool and will work with you to get your work space dialed.

Bl
Review №78

High quality equipment at great prices. I bought bumper plates and they are as good, if not better, than big name brands but for a much better price. They are consistent in weight and incredibly close to the labled weight. Customer service is also outstanding

Ll
Review №79

Cruise over to Hele Fitness for all your fitness training needs. They have solid equipment that can withstand a beating. I purchased and just received their kanaka package that I am super satisfied with!Their customer service and communication is on point! 👌🏼 They keep you updated with your orders and are very transparent!Mahalo Hele Fitness for providing my family and I the opportunity to take our training and performance to the next level.Support local, choose local because it matters!

Ma
Review №80

I cant think of a fitness company, in Hawaii or elsewhere, that cares more for its customers experience with their products than Hele Fitness. They go the extra mile over and over again to ensure they give us the best fitness gear possible.

Al
Review №81

Excellent equipment and customer service. We are so appreciative of their time and willingness to help us get our garage gym set up. Everyone at Hele Fitness was very friendly and helpful. We will be returning to purchase more equipment.

Bi
Review №82

Phenomenal customer service. My car died while loading the equipment and they got ahold of some folks in the area to come help out. Very friendly and engaging. Highly recommend

DJ
Review №83

Love Hele Fitness, the equipment and most of all the people behind the brand. Quality all around! I highly recommend them.

Ph
Review №84

Quality equipment and awesome customer service ! I 100 percent reccomend ordering from this company. Sure, its been a bit of a wait for shipping but honestly its definitely worth it and the company ensures all customers are updated!!

Di
Review №85

Great fitness equipments!Nice finish, incredible design and high quality!Amazing customer service, Gus and Dara are soAttentive!

Sa
Review №86

Quality of equipment is excellent and not paying for mainland shipping is a definite plus! The Hele staff is super helpful, professional, and approachable. Will be back for more!

Sh
Review №87

Excellent customer service Justinn! Appreciate your knowledge on the products. We are very excited to enjoy our new home gym!

Information
54 Photos
87 Comments
5 Rating
  • Address:46-217 Kahuhipa St Unit 19, Kaneohe, HI 96744, United States
  • Site:http://helefitness.com/
  • Phone:+1 808-429-8151
Categories
  • Exercise equipment store
Service options
  • In-store pickup:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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