Well 1st. time getting car repairs there. Everyone was nice, work took awhile, but was done right! Price was fair on work done there I thought. Safety check was done well also. Well go back there to service my car again.
I brought my car in because the check engine light came on. After examining my car the technician told me that it would cost me over $3000 to fix the transmission on my car and it had other things wrong with it as well. They advise me that it is not worth it for me to fix the car with all the existing problem and that its a money pit. On top of their advise they did not charge me for the diagnosis much to my surprise. Honesty from an auto repair shop is hard to come by these days and for this very reason I would go back there to have my car fixed. I will definitely recommend this place . Ricky the owner is awesome!
Very customer service oriented.Awesome service!Ricky will tell you if service is NOT needed. I love the fact that they dont push you to purchase services just to make a buck.Wish all businesses had their integrity.
Oil change and more and on time professional and friendly. I recommend it
Good price for the work, but very unprofessional in how they go about business, especially the girl at the front desk. Kept interrupting me when I tried to work something out with the mechanic. General maintenance will be taken care of before repairs, which they failed to tell me. If you think you can drop off for a repair and go grab breakfast at 8, think again because they won’t be done until 11.
I had my safety check done at this business. I didnt have to wait, took my vehicle right in. Safety check inspector, Elaina was very professional, knowledgeable of her job and polite. I would recommend this place to have your safety check done. Excellent Service!
Super service with a smile! I went there to try & make an appoinment for a Safety Check. Lucky for me, someone was just finished & she was kind enough to ask me if Id like to be next! So, I waited & drove into the open space & stayed in the car to assist her; as she asked me to do all tasks to check if my car was in working order! I was done in record time & so happy to pass inspection, too!
Top-notch, great service, Quality work, prompt, say what they mean and mean what they say. Nicest owner and employees. I trust my three vehicles to these guys hands-down.Thank you, Christine Kirby
Super convenient right off Kamehameha and Kahekili Highways. Drive up safety checks are thorough and professional! Love it.
Very busy and lots of work done safety checks also done by appointment only, owner is very friendly and helpful.
Took in my work van for a check engine light suspecting transmission issues. John explained everything I didnt understand clearly. He was very honest and helpful with his diagnosis and even told me how long I could put off fixing the issue without creating problems. I want the issue fixed but this is an expensive problem so Johns approach win me over for Kaneoge Auto Care. Great work guys.
Always super fast and awesome Thank you very much for your service!!!
I had an inspection done and it was fast and easy. The lady who did the inspection was very friendly and helpful. I highly recommend them!
Very quick work for a bigger job. Fixed some extensive damage on my car. Prices are fair compared to what you will get at some nearby big name shops, not going to name names. Great crew working there.
Quick service, great customer service but minimal parking.
Great shop! Very friendly and fair.
Great people. Very professional and quick.
This is the go-to place for safety check. Although they are first come first serve for safety inspections, once you are called, you are out in 20min or less. No fuss or waiting.
This place is absolutely fantastic. I cant recommend enough. They have really done am amazing job installing seatbelts, upgrading mirrors on my Jeep, and even doing diagnostic checks. They are honest and more than fair with pricing. Brought my car here for about a year now, and tell all my friends in the area to do the same. Appreciate you guys!
Hard to beat! Fast quality
I almost never post reviews online. And we all know that many people, who almost never post reviews, will post when they want to give a 1-star rating. Instead, Kaneohe Auto Care provides exceptional service. The staff and technicians are super friendly. They repaired my auto issue really quickly. Literally, the repair took only moments. The same issue that a nearby national auto service said that they needed to hold my car for at least half a day for the technician to inspect and repair. I will definitely tell all my ohana, friends, and co-church members to go see the folks at Kaneohe Auto Care for any car servicing.
Super friendly, incredible service and affordable. Didn’t try and charge a high price when they easily could have for how long it took to diagnose the problem. Mahalo guys and girls who work here!
These guys are quick and efficient. Got my safety check in the afternoon without a wait. I think they start offering it at 9 AM. Thankful I found them!
They were great last year, but now they refused to do the safety inspection on my boat trailer. Bummer... these guys were polite and fast last time.
Did my safety inspection here and didn’t even have to leave my truck! They do walk ins so no need to make an appoitment weeks ahead of time. Very friendly and reasonably priced. Quick and efficient!
Exactly the service you need for a safety inspection. Cash only.
Fast, honest and reasonably priced
Courtesy, check. Availability, check. Safety check, check! So easy & thorough. Ill go there every time now.
So quick, very professional and helpful
They got a real professional staff over there and they get you in and out for safety check
On a Friday we scheduled an appointment for 8 AM Monday. We dropped the car off, they fixed the problem, and we picked it up at noon. They are honest and upfront about the cost. At the end of the day I go to this shop because I trust them and they give me piece if mind.
These guys were awesome. If you need a safety check, they are worth the drive from anywhere on the island where you from!
Really Awesome service
Very friendly, two vehicles in and out for inspection very quickly!
Just went for a safety inspection but they were great. Short wait and took maybe 5 minutes to get it done. Cash only. $26.18 in July 2020.
I have a classic hot-rod and needed a safety check. Car has been cleared for many years and with no recent modifications. Stopped at some other local shop and was turned away for an unclear reason. I had no reason to be concerned, I left and stopped at Kaneohe Auto Care. I was checked and cleared within minutes. Really appreciate the professionalism and the prompt accurate service. I highly recommend to all on the Windward side.
Great people, great work!
Mary and Ricky are awesome. Highly recommend them for all your auto are needs. Fast, friendly, fair. All around da kine.
Excellent service. My wife and I so happy with Rick and his assistants. Friendly greeting and send off. In Jesus name we pray amen.
Very fast safety inspection and very cheap. Make sure you bring cash, though.
Ricky did great job on my truck, brakes, oil and trans service at great price. I was extremely impressed with the service and short time it was done. Definitely will return.I highly recommend him to anyone.
Best dude in town, doesn’t rip you off and trustworthy. He’s helped me so many times. Best place on the island.
I have been in Oahu for past 4 years and I have owned a car for 4 years also. I have been to many auto care places but no where better then this place. Perfect customer service and very helpful in all aspects. This is the only place I would recommend vehicle owners to go.
They my corolla clutch replacement I am happy with services
This place is the cheapest youll find. But with good service. They are very fast with repairs, it only took a few days for my clutch to get replaced. Ive called every auto shop and this one is your best bet. Im definitely gonna be a regular here.
Very professional, both Ricky and his wife! THEYRE NOT DA FLY BY NIGHT AUTO REPAIR SHOP! HES A STRAIGHT UP GUY!
Very friendly! They did great work quickly and at a reasonable cost. There was an error with the invoice, but they were easy to work with and quickly resolved it. Highly Recommend!
I have been going here for 2, almost 3 years now and it is the ONLY place I’ll ever take my vehicles. Ricky is so honest and very reasonable. Lots of people have doubt taking their cars to shops but I can assure you with this shop all those doubts will go away! I tell everyone I know about this shop! Definitely worth it!!
Had no appointments
Ricky and his wife Mary are first class in everything they do here at Kaneohe Auto Care. From the moment you walk in you see them dressed in elegant polo shirts that shows that they take pride not only in the workmanship of fixing your car but also in being professional business people that want to make a good first impression. I take all my repair business to Kaneohe Auto Care😎😎😎
The only place that I go to get my vehicles repaired. They have great friendly service, theyre fast, consistent, and theyre local. Also their prices are affordable especially when compared with the brand name shops like Sears etc. I highly recommend that if you need quality work done on your car that you go here.
Honest
Genuinely one of the nicest people Ive ever met. So honest and fair. I feel like every other car place has ripped me off but this one. Five stars all around.
I am a 20-year-old college student, 3000 miles away from home with little to no knowledge of cars. I can be handy when I want to be, but cars are just never something Ive gotten into, so when I decided to buy myself a beater for the rest of my time in school here, I needed to find myself a good mechanic and boy did I hit the jackpot with these guys! I had all kinds of issues with the car and they helped me immediately every single time I came in on the edge of a mental break. The owners Ricky and Mary have looked out for me and done so much for me over the past year and I could not be more thankful! Ive had lots of work done by Ricky and his team and each time, theyve gotten the car back to me very quickly and at a very reasonable cost of labor. They truly care about their customers and have gone out their way to look after me time and time again, even suggesting cheaper or DIY solutions once or twice as they know Im a broke college student. Ive never once felt like these guys were trying to empty my pockets. I truly cannot express in words how much this place has been a blessing to me in my time here. The mechanics are kind and knowledgeable and they dont make me feel stupid for not knowing what theyre talking about like some other places Ive been to. All I can say is thank you, thank you, thank you!
He’s honest, he does great work and he cares. I’ve been going to him for years.
I just needed a state safety inspection and this place was great! Very fast, energetic, and happy to help!Every other shop in the area was rude, and talked about making an appointment, on average a day or two out.Probably because they do not make fist fulls of money off of them, this shop has the best customer service I have ever seen!They even said I could bug them on their lunch break, which I ended up doing, in the rain. And still I could not shake them! At all!Happy to bring my car back there if Im in the area, and would make the drive for their customer service alone!A really great job!Their small lot sucks but hardly their fault, and they still conduct business very well!
Called to make a safety check appointment on Thursday morning @8:30 am and made an appointment for 9 am. The experience was smooth and fast with no nonsense. Was out of there by 9:20. I highly recommend KAC!
Great place to get work done on your vehicle. Reasonable prices and friendly staff!
Excellent fast service. Dropped by to take care of my safety check, they took me right away... In and out in less than 15 minutes. Costed $21 and some change.
I had to get a safety check for my vehicle.
This place is awesome!!! Needed a safety inspection..got in and out quickly! This place has my highest recommendation!!!
I can honestly say with out a doubt that this place is the best prices,good sevice,good communication really a awesome mechanic and cherry staff I take both my vehicles to Rick plus he is a family man running his business providing great reliable mechanical issues to us locals in kaneohe and the windward side ...aloha guys
Replaced a tire that was unrepairable. Fast service.
Great place to get a safety check. I was in and out in 10 minutes. Just call first to see if they can take you right away.
Even though I had to reschedule my appointment several times, the staff were very helpful and friendly. Their work is good and prices reasonable.
Best shop around, hands down!!
Really quick with diagnosis if check engine light and honest about the work needed.
Good folks
Walked in for a safety check, fast and friendly, cash only so make sure you have it available as the nearest bank machine is a 5 minute walk away.
Really bad. UNFRIENDLY unprofessional service. Went in for a safety and needless to say will not return or recommend this business. Made an appt, came in asked about getting some repairs done on another vehicle short filipino guys looks at me says nothing, ok...... so I pull my car in, he starts and revs engine, gets out hands me my registration and insurance says rear tint has bubbles, and you have an exhaust leak. My car is stock and has no exhast leak..... stay clear of this place waste of my time.
Updated 27 January, 2021:TEN STARS if I could. They have expanded because they are GOOD. Mary and Ricky run the show; they are honest good people and now they reap the rewards. GOOD! John has joined the team. My Ford Ranger they kept a week trying to figure out WHY it starts up, then I go someplace and it wont start-and I get towed. TWICE; once from Kapolei to Kaneohe...not fun, NOT fun riding The Bus home as no rides w/tows due to Covid now:(Welp, a week later, Nothing came up; it started up every time:(. So yesterday I drove into Kaneohe for errands, too chicken to drive any further. On the third start-up, it hesitated but started. Uh oh. After Safeway--nothing. I was stranded again, of course with groceries! Ricky told me if it happened close by, dont get towed--call him so they can check it out. I called from OReillys as I dont carry a cell (loooong story). John came right down and got it started by doing ? ;)...and then followed me to the shop:) It was the fuel pump and more--an expensive fix. When its done Ill trust driving it again...Even with the expense--- I dont know ANY OTHER SHOP that would come to YOU when you need help. When they kept it a week I received NO charge at all and they spent time working it up. They thought perhaps the fuel pump but since it kept starting--didnt want to fix it w/the $$ unless it REALLY was needed...These guys are OLD SCHOOL HONEST AND GREAT. Bravo. Again! Thanks Ricky..and now John too!Old review:HONEST, reliable and honest about the PRICE too. I was told by a mechanic at my safety check that I needed a new ?? (forgot the name) on the left front tire. Welp--I dont have 4WD so there is NO part there (that name) according to Ricky!...I took it to Ricky @ Kaneohe Auto Care on friends recs..Ricky noted..the tie rods/bearings needed replacing-that was what was clanging around...and it was better to replace the entire thing than just one part due to the price of parts being nearly equal. My truck runs GREAT now. He also did the shocks as Kam highway pot-hole-city ate em. He knew i was hauling heavy tile etc so did that for me--which aded to the bill but not by much. It was NEEDED. conclusion: Honest work, does whats needed, does NOT pad bill. Will return with my 2000 honda for a tune up!HE IS WORTH WAITING FOR AN OPENING TO GET YOUR VEHICLE FIXED RIGHT.June 2016 update: SAVED me when I rolled in with an almost flat too. No appt. but he fit me between 2 safety checks and got me going fast. Noted my safety was expiring too so he got that done for me too. My left rear blinker was acting up so we took it apart--as I had recently changed the entire rear light and it should have been working fine. Rickys crew wiped it down and wallah! worked fine. Was just grit on the connectors. Fixed and fast and well done. He is very thorough. His crew there are ALL this way. The place is neat and HAPPY. Makes a good environment to work= good work gets done. I wont take ANY vehicle anyplace else.THANKS Ricky!ID GIVE 10 STARS IF WE HAD THAT OPTION!I posted this on Yelp too;)
Honest and affordable, dependable best shop on the island! Thank you!
Fast and efficient.
Always fair and reliable
The only place i go for all my car needs, ricky fixes anything .
Very very Honest People
Quality auto shop.
Takes about 1-2 weeks to schedule an inspection.
Got me in for safety check with no wait and super nice the whole time
FOR ALL YOUR AUTO NEEDS
Ricky is the best!
Friendly staff