I love the convenience of Walgreens and all they have. Their pharmacy I give 5 stars for sure as well as the pharmacist. However, the photo department needs some serious work. I ordered some business address labels and paid a pretty good price for them, I get all the way home and open them up and our names were cut off!! I’m so mad and now they are completely unusable. Really upset with them

Slowest Walgreens I’ve on the planet. I’ve been trying to pick up a shampoo (easy right?) that my dermatologist called in and even after three days they told me another 45 mins. Kinda hard to believe them at this point.

Absolutely the slowest pharmacy in the world. Staff are all rude, terrible experience every time I go in

Absolutely terrible experience with the pharmacy... drive through line into the road inside line all the way down the isle.. every day.. everything. Honestly how does it even get that bad..

Please update your signs and directions. Most people here are frustrated and confused and don’t know which line to wait in. I’ve been waiting 2 hours for a Covid test after I had scheduled an “appointment” and arrived early. I waited at the clinic inside for 20 min before I could ask where to wait, was told to go get in line outside, and then when I finally got to the front was told to “loop around” and wait in an 8 car line all over again to be able to get my test. A 2 hour ordeal that was so inefficient and frustrating. Staff is so stressed and people are lost. Management, Please update your system to save others from this frustrating madness.

Three strikes. This is the third consecutive time I tried to pick up a prescription. Yesterday I had waited 26 hours for an antibiotic. They finally told me they would be unable to fulfill my wifes prescription because they were out of stock. I said When were you going to tell me this? I could have made other arrangements. This is an infection. The clerk said Well weve been very busy. I will never use this pharmacy for prescriptions again.

I wish I could give less than 1 star. This store screwed up our time sensitive PCR covid tests for travel, refuse to let asymptomatic people be tested in the store (yet you can go inside for a vaccine?) and force you to wait in drive thru line up with people picking up prescriptions. Whats the point of scheduling an appointment? I also waited on hold for over an hour and when I was the next caller in line they disconnected me 3 times in a row. Horrible store and man answering the phone at the front was incredibly rude.

Thank you for Three year great service. But since June they suck. One med I have ordered 4 times June to now. They last 6 weeks 8 have nothing but disappointment after disappointment with service. Called Thursday auto system stated yes ready $300.00 plus. So drive into town drive through ah nothing here? So had to call again 48 minutes on hold staff looked up meds oh need a bunchReally like almost 2 months worth. Sir we will have them tonight if thats ok. Thank you but tomorrow will be fine. No nothing what ? Ah nothing here? Hime Next Call 48 min wait on auto system then said all staff will be going to lunch back in 30 min at 2:15 pm. What ? Line goes dead ? Call back it goes to auto system 3rd caller please hold? Man answer after 34 min told him about the waited before he said NEVER HAPPENED.Im not a lair. Ok what about meds ? We can have that ready for you soon sir. After 3 1/2 hrs of trying get meds today maybe they will have 3 meds out now. I have on order 7 trying to get for a month and past due. Answer ah.At this point no trust in Walgreens.

Nora is absolutely amazing there in the beauty department. Everytime I come in I enjoy talking with her. She is very helpful and will go above and beyond taking time from what shes doing to help and guide you through any questions you have. Everyone else is so rude in that store, and lazy... april

DO NOT go here to get a covid vaccine. I made an appointment, but still they make you sit and wait for over an hour to get anyone to administer the vaccine. Zero point in making an appointment and even if you walk in you have to wait this long. This is infuriating!

Oh Walgreens, the gold standard for drug stores these days. And you cant beat open twenty four hours a day! Well maybe twenty five or twenty six, hah.Great staff at this location. I have not found a bad customer service experience here yet. Also they were open Thanksgiving, thank the Lord, because as usual the family forgot some odds and ends and snacks.Would recommend again and again.

The pharmacy takes forever... and constantly have issues with the pharmacy here. On a couple of different occasions we even had resend prescriptions because they mishapedly lost them some how

The people who work there are almost always very respectful and courteous. The only bad experience Ive had here was with the pharmacy. Its usually very packed in there during the day but at night there are only a handful of other customers in there which is the best time to be in there.

Had a shot scheduled for 1105. Been waiting over 45 min past 1105. Very disappointed as this is time I could be spending with my family. The whole point of having a schedule is so people and plan their day. This is not the first time this has happened at this Walgreens. I won’t even fill rx here any more because of the abysmal wait times.

Very rude .. I remember why I stopped going to this place! Also false advertising on products and not willing to fix the problem.

Rude employee (or maybe manager, I dont know) who hung up on me twice when I was trying to figure out how to get a package picked up from FedEx.Theyll guard it so nobody but you can pick it up, which can be nice I suppose, but when your FedEx package arrives late and youre on the other side of the county, they dont help ensure you pick it up.Not helpful, not very nice, and very disappointing.

Expensive..almost everything in the store is overpriced.

Worst customer service. They would not take the time to figure out my insurance and charged me $70+ for 14 generic Zofran after convincing my husband to purchase their $35 yearly discount program that brought the Zofran down from $95+ (and reduced another medication as well). When I had to have Zofran again, I drove an extra 30min round trip because Safeway is amazing and 30 doses of the same medication was $1.30 because they figured out my insurance easily. Walgreens is a rip off and not about the customer.

Funny how employees can can get supervisor positions when they are extremely rude to customers. And this supervisor blatantly call other employees fat! Management was told about this and did nothing! If they dont care about their employees they most definitely dont care about customers. For the record Im not the employees.

Made an appointment for a drive thru COVID test. Two lines in the pharmacy drive thru and no signage directing me to the right line. I wait 20 min burning gas to be told that I was in the wrong line and that it was in the confirmation email. Spoiler alert: it wasn’t in the email.

Rudest store I have ever been to. Manager is probably one of the rudest and least friendly people I have ever met.

To friendly..I was the second person in line...no one else in the store and the checker sat chatting and smelling candles for 10 minutes while I waited to be checked out, yes at the register 😡. Move along people! I finally had to politely say I was in a hurry and push my way up to be checked out.

Super busy but only 24 hrs walgreens close by. My advice, dont go at lunch time or after work.

Worst store ever. They never answer the phone, staff uninformed, wait time is very long, IF you get a real person they know nothing, check out takes forever. No matter what time you call it is the same thing. Today I got a call center person! Never asked for the Pharmacy but that is what I got.

Always stop there when i got to kalispell

5 stars!! Chris the photo manager is incredible!! Awesome experience 👏

Walgreens seems to take all day to fill prescriptions,they have even told incorrect information! They should take the time to correctly train their employees,so these mishaps wouldnt happen I would not recommend this place

6 times in a row I either called, used the drive through or went inside to ask them to fill my meds and 6 times in a row I go back to Walgreens to pick it up and they dont have the prescription filled... One of those times I called 3 days before I went to pick it up and it still wasnt ready!!!! And I get attitude from the staff on top of the already poor customer service. I have had MANY more poor experiences with Walgreens. Save your time, money and effort for a pharmacy that is happy to have you as a customer.

In the past the pharmacy treated me like an addict when getting my prescribed pain meds, NOW they had a covid problem and put customers at risk of getting it and possibly dieing from it. Maybe they should have closed down after finding out there was a problem to protect there customers. UNBELIEVABLE!!!!!!!!

I feel like the pharmacy is EXTREMELY understaffed for the amount of service they provide. Theyre is always a wait, the prescriptions are never ready when they are supposed to be, if something needs to be ordered in its often forgot about or they dont inform you. Staff is friendly, but Im definitely switching.

Terrible service and the wait time is a joke. The DMV employees move faster. I wouldnt recommend this place to anybody

Chris helped me print photos and was extremely helpful, patient and pleasant to work with. I will definitely do all my photo projects there. Linda

This is an abysmally bad store. I called their local number to only be put through to their general service line which gave me no important information about the prescriptions that I could pick up and gave me no options to speak to a real human being. When I called customer service they told me I would be responded to in two business days which also was unhelpful. When I asked them to call the store for me, they proceeded to say that they did so and then hung up without any follow up. This place is absolutely a waste of space.

Great place ..friendly staff

For the most part my experience here has been good, but for the sake of full disclosure Ill share my good and bad experiences. The reason why this isnt five stars is due to past experiences with one of the graveyard workers who was in my opinion very abrasive and condescending. That being said my past few interactions with him have been good. I am not sure what changed with him but something has seemed to change for the better. The rest of the staff have been great. I have had small issues such as having a prescription confirmed over the phone and told to come get it and then when I show up being told Id have to come back the next day because it was early (this happened twice) to be fair they are busy and probably caught it after the call but it was frustrating they didnt call to tell me and both times I drove 11 miles in, only to have to turn right back around and go back home. Now on a more positive note there have been a few of the ladies there who have gone above and beyond in other areas which result in me overlooking the frustration Ive had in other areas. I was having insurance issues one time and one of the techs literally spent hours resolving it for me through many calls she didnt necessarily have to make. Another one went to great lengths to assist me with getting a refund after I paid full price due to my insurance not being updated. She couldve insisted I drive back home to get the receipt and then bring it back (30 mile round trip), which is standard policy, but instead consulted with her supervisor and found a way to confirm everything through my reward card ID. This created a burden for her but she did it to make my life simpler which I appreciated. She was even apologizing for it taking a few minutes which I told her you are doing me a favor, no apology needed. I guess in the end the smaller frustrations that come with a busy place like this are overshadowed by the help I have gotten in other areas, which in my opinion, have been above and beyond a typical standard of care.. No i do not work there and no I do not know anybody personally who works there. This is not to falsely pump anybody up, this is simply my experience.I guess i try to remember at the end of the day this is a very very busy business and with that minor frustrations will occur. However; after weighing the bad with good the good certainly outweighs the bad in every aspect.

Pharmacy staff was so helpful, kind, and professional even during a very busy time. Brittany especially was wonderful in helping me!

Nice employees

Slow service, they need to expand badly.

The reviews left by others don’t fit my experience. Was at this Walgreens twice during a recent business trip and the people who work there were helpful and friendly!

Please train your team members how to add money to pay pal accounts....Second water trip in the spam of five days.

I save so much money here by utilizing thier reward program with thier makeup promotions. Also, excellent customer service! Special shout out to Noreen in the makeup department, she is an angel! She always finds you the best deals and her positive vibes have me leaving the store with a big smile on my face. Thank you for going above and beyond!

I agree! The staff are always friendly at this store!

Everyone talking down on Walgreens are full of it, they are amazing i always get my meds here they are very helpful, i also love how they are open 24/7 as all pharmacys should be, the staff are great!P.S.If you cant find someone to help you in a store have you ever heard of looking for a staff member else where say the front register? Maybe they are on lunch i mean it could just be me but when im hungry or need a break i take care of the problem..

Photo station is a joke. Last 5 times have been absolutely horrible Pictures are alway blurry they blame me funny when I print them myself they are perfect ! They are never ready for pickup when they say. The manager thinks hes funny when really hes rude. Has no compassion for people . I WILL NEVER BE BACK! If you guys want decent photos find me on Facebook. ✌️

We typically use Costco Pharmacy but it was Saturday evening and Costco had already closed so we chose Walgreens because it was on our way home from Big Sky Clinic. My son was given a prescription of Nystatin for Thrush and it was suppose to be a 5-10 day prescription. We picked up the prescription and it was empty after 1 day. We called the Pharmacist the following day and she said, I thought it was strange that you only had enough for 1 day??. A competent Pharmacist would have either made the correction or called the Doctor to see if the prescribed amount was incorrect.

I love this store

Love shopping here. Only place to fill my prescription

Its open 24hrs and always great service.

While staff seemed friendly from what I saw the finished product from the photo center was not at all near to what it looked like on the computer. The photo was cropped very poorly and blown up for no good reason. Not only this but I was told there would be a 24 hour wait and it was more like 2 days.

The only thing I like about it is that they are open 24/7They ALWAYS start helping me and then if another car pulls up, they help them and make me wait until they are done. So annoying. And the pharmacists arent very nice.

Pharmacy takes more time then expected. My script was called in in am and came to pick it up at 9pm and still had not been completed.

Always a long wait. I feel like the employees are overworked and therefore sometimes do not do the best work. Felt like we were treated as criminals today...3rd and 4th visit to get passport photos remade. Had to give back all the wrong photos but as we also had to cut the pictures to size because they didn’t want to do that because of all the errors. Then she let me have 2 photos that were cut properly but then took them away again!!! There was three of us...having our photos done. With all the hassle we had should have been free. The woman Rebecca as soon as she saw us and knew we had a problem walked away from us!!! Not cool.

Pharmacy is absolutely rudest people I’ve had to deal with, I’ve tried switching to several other pharmacy’s, unfortenetly I worked nights so I need my medication at weird hours. Expect to be treated like a drug addict, also if your in an asmatic attack, and in dire need for your inhaler expect to go to th ER because they won’t help that’s for sure. Also medications take an outrageous time, phone line means you’ll be stuck waiting to talk for outrageous times nobody has, and going back to the core, they are RUDE. They do not care for any of us period. Shame on this pharmacy it’s disgusting, don’t believe just go sit in the waiting room and listen for yourself.

Always open, clean store, and great place to have to have stuff printed.

The pharmacists here talk down to you and are generally unpleasant to deal with. They seem to think they are doctors, asking questions about your conditions that sometimes are not even fully relevant, as if you are suspicious. Woe betide you if you need to ask them a question, their attitude in response is just abysmal. This is a shame, as people should ask questions about their medications. Their pharmacists have lost their way, and forgotten why they are there.

Should be ZERO stars, Rudest nastiest pharmacists in the entire U.S. The worst of all is that red headed male Pharmacist. They all talk down to you and treat everyone like garbage. Every employee at this pharmacy should be fired.

Always helpful with everything. Love the Photo dept.

Awesome service!!! 5 star!!!

Ive been waiting more than 50 minutes to get my sons prescription filled. I will go to the Medical Arts pharmacy next time!

Pharamacists act like they are GOD and ask you way too many questions as if they are the doctor. The talk down to you and treat you like crap. I will not go back to Walgreens in Kalispell for NOTHING ever again. How they are rated the best pharmacy in the valley is beyond me. Only their own employees voted I think - the pharamacists think that highly of them self.

Called to ask a pharmacist a simple question and they did not answer the question instead answered with a smart ass remark instead of doing there job and stating information they are supposed to know about medication. This has happened more than once

In 2014 I was visiting the area on vacation. I needed a backup epi pen for a hiking trip for my 11 year old son who is allergic to bees and anything with tree nuts (including fruit...apples peaches) and pollen. I have the script on hold at walgreens in Kansas. And had an original in my possession. They went out of their way to get me that epi pen for my son. The pharmacist did the hoop jumping for us because they cant refill out of state scripts.They finally decided to give him the epipen for free. With a little customer service training they would be awesome to the rest of the city....to me they helped me keep my son prepared.

Always great service...clean...organized..

Never have meds in stock. Always have to order something in. Rosaurs pharmacy has more stuff in stock.

Waited over half hour for basic antibiotic when they said would be 15 minutes.

The ATM is hella slow but the bathrooms are clean

Horrible n rude. Not sure what but various states Ive been too an led theyre always rude!!!!!!!!n

Pharmacy drive up very slow. First laneso slow that I went to the second lane. I couldn’t get any service in the second lane. I finally gave up with the drive up lanes and came inside for my prescription refill.

This Walgreens is open 24 hours because it takes them at least that long to fill a prescription.

Terrible customer service.

Friendly have about everything u need.

Stood in Pharmacy linefor 30 minutes

Good pharmacy service

Fast n friendly

We are helpful and friendly

Very friendly employees.

Favorite store

I use this as my main drug store. It meets all my needs. I was in there yesterday and got my flu shot. The staff is friendly and its open 24-7.

Pharmacy sucks!

Standard Walgreens.

Friendly employees

So so