These guys and gals are awesome at what they do. The front staff is professional and knowledgeable. The results produced by the body work and detail staff is amazing. This is my second time using Collision Craft and will continue to do so in the future.
I drive a challenger and that car is my baby. First car I’ve bought, I have worked hard for it. It got clipped causing damage to the side and rear end and I was devastated so I took it here to be repaired. When I picked up the car it was unbelievable. They did such an amazing job it looked perfect. They also detailed the interior and gave it a wax. Various paint chips in areas unrelated to the accident were also filled in without me even asking. If you want your car to look good go anywhere you want, but if you want it to look amazing then this is the place for you.
My experience after an accident was outstanding. Very professional, friendly and competent people in all areas. Their communication with me, the insurance company of the driver at fault, and Enterprise Rental car was excellent during the entire process. The work done was completed in the time specified and my old car looks like new. I would highly recommend.
This shop is incredibly friendly and professional. They went above and beyond to accommodate our schedules when we were bringing in our truck, even driving my wife to the rental shop when she missed the enterprise shuttle. We just picked our truck up and it looks beautiful! I cannot say enough good things about this shop. I hope we don’t have to see them again but if we do we’re coming here!
I am thrilled with the professional job that was done on my car and the extras they went out of their way to do for me. They get more than 5 stars from me. Thank you Collision Craft
Kevin is a SAINT! I ran into something that left a long scratch across the side of my truck. I panicked! I stopped by one auto body shop that quoted me $8000 to repair, and then tried Collision Craft to see if anything could be done to just conceal it. I didnt even have an appointment. I pulled up and Kevin sensed my anxiety and helped me right away. He buffed it out for me and quickly whipped out a paint match to conceal it as best as possible. I could not be more grateful for the time he took to help me out. Kind, caring, and wonderful service. I will definitely go there if I have anything happen again, minor or major. Thank you!
We were on vacation from Ohio when we hit a deer and damaged our car, making it undrivable. From start to finish, CCs professionalism and customer service helped to take the sting out of the whole ordeal. They were very accommodating to our needs, and kept us updated at every stage of the process. When we flew out to get the car, they even picked us up at the airport. The car was perfect when we picked it up. Everything was fixed. We drove it back to Ohio without any issue. They even neatly straightened out everything that we left in the car after the accident. I am extremely pleased with the experience, and would recommend CC to anyone. The best!!
Nothing quite like having your car totaled by a “crackhead” (confirmed by the police department)while it’s parked in front of your house. Collision craft did a quick and extremely extensive assessment of the damage to our vehicle and provided excellent customer service. Was able to get our claim with the other party’s insurance (who knew crackheads had insurance?) closed quickly due to their fast turnaround and got us back on the road. Highly recommend!
Cynthia and Darrell were professional and a pleasure to work with. Stayed in communication and updated me on the progress as my vehicle was being repaired. Vehicle came back looking brand new, fantastic body work by their team in the shop. Bonus surprise having the interior immaculately detailed when I picked it up. Thank you Collision Craft.
Staff is very friendly, trustworthy and efficient, kept me updated to repair status. A very good experience.
I had originally contacted another company and never heard back from them. Upon reaching out to Collision Craft from the moment I first talked with the front desk and she provided me all the information and processes on what was needing to be done to have my car repaired. They provided updates every time the car moves departments. I was throughly impressed with their customer service and my car looks brand new!
Vehicle looks better than when I bought it. They washed it, cleaned tires etc. People there are super nice. Great price and great work. Cant beat that.
Had bumper replaced after being rear ended. Got vehicle back after 4 days. Vehicle was washed and polished inside and out. Awesome customer service, did a great job replacing bumper.
My car was destroyed in a freak accident and Collision Craft fixed everything so perfectly it looks amazing. I had a slight issue and called them and they said to swing in and they will fix the small issue right away. They gave me updates as my parts came in and as my car was being fixed. Thanks for getting me my vehicle back!!
I am absolutely amazed and beyond pleased with the results! I would highly recommend Collision Craft and fully intend to use their services again in the future. I really appreciated the step by step progress updates throughout the process as well as the extra thought and care they took to make my vehicle sparkle! Wonderful team...Thank you!
Oh my goodness! This place is amazing. I took my Tesla in for some body work. They kept me up to date with daily texts as to the progress of the repairs which was so helpful. When I arrived to pick up my car it was spotless inside and out with no sign of previous damage. The work was perfect! I got in my car to drive off and they had charged it and left a sweet note with flowers and chocolates inside the car! Over and above for sure! They have my business forever!
Excellent in every category. Even gave me a ride to & from my home, while they removed and replaced my Subaru car window. Also, cleaned inside and gave a good car wash! (July 28, 2021)
Collision Craft is a top notch body shop that employees professional, courteous, knowledgeable, and personable staff. I feel like family when I walk into the door. Every detail from scheduling thanks to the amazing Cynthia, to estimation, body work, paint, and detailing was executed to the highest of standards!! If you are looking for a high caliber, professional, and down right family environment then Collision Craft of the place to go!!! Happy to have my truck back in such efficient time!
The crew at Collision Craft is wonderful! Very courteous and they stay on schedule keeping you informed at each stage of the work. And, their work is exemplary! Very high quality! If that isnt enough, their detailing is excellent. Best experience weve had for any type ofvehicle service work!!!
Very friendly, professional! My carHas never looked better!!! The car detailGal went above and beyond working on my interior! Thank you for an amazing repair and detail!!!
Collision Craft performed excellent body work on my SUV. They provided me updates as the work progressed and the car was spotless when it was completed. Very organized body shop in Kalispell MT that I would recommend to anyone.
We were from out of state and hit a deer otwback home. Collision Craft could not have been more accommodating and professional in helping us to navigate an out-of-town inconvenience like this. We were very pleased with Darrell and the friendly staff.
I LOVE this place. They do an amazing job and are super duper friendly, they work so very well with insurance and our cars always come back good as new. Always have and always will trust this place to get stuff done right.
Loves the flowers, candy and sweet Gizmo. Darrel is magnificent. Thanks again
From meeting Darrell to get an estimate after a tree fell on the back of our 4-runner I knew we were in the right place. Dont get discouraged if it takes a while to get you in, there is a reason for that! Best service Team from Body to Painter to Detailers! I loved the updates via text. Its the littlest things that mean so much in this world. Not only did the work look stellar, they detailed my baby inside and out! Maybe cause its Mothers Day weekend but I had carnations, a card from the crew & chocolate!!! Ladies and gentlemen that is premiere customer service. I cant say enough about how positive my experience has been. Collision Craft you ROCK!!!
The staff at Collision Craft were extremely helpful and friendly. They made the entire process of getting my vehicle repaired so pleasant and easy to deal with. I am very happy with the job they did and would not hesitate to recommend them to anyone. I would use them again without question. They are fantastic!!
This is a good, well run, friendly, professionally skilled business. They a great job repairing body damage on my truck! I recommend them. By the way, my auto insurance company, USAA only recommends the best body shops and have not failed me.
The staff was very friendly, my car looked great, and they even detailed it and left me flowers and candy inside when they were done!
Great customer service, results beyond my expectations!
Highly recommend. My car looks good as new and they were extremely helpful in getting me a rental vehicle during the rental car shortage. Couldn’t of done it without their help.
They work fast to get me the parts that I needed for my vehicle. The bill came in under the original quote. The Work done is clean, timely, and efficient. I hope to never have to use them again, but would do so in the future if necessary
Cynthia and the entire team were amazing, and Gizmo the pup is super cute. I made the correct choice in trusting collision craft with our car !! Thank you for the care and attention in taking care on me.
Very pleasant staff. Knowledgeable with the insurance end of the process. Car looks brand new after the work was completed. I would recommend them to people I know, and I will use them again if needed.
I was rear ended and had to have my whole back end re done on my car!I’m a local native born and raised and have always heard if I needed body work done to any vehicle, to go to Collision Craft. I am so happy I chose them. They are all so friendly and professional!They kept me updated with every step during the whole process .My car looks brand new again!Thanks Collision Craft!🙂
It was amazing! They were fast but efficient! They were very kind and professional! I felt comfortable leaving my vechile with them. They are definitely 5 star rating all around! I suggest you take your vehicles there if you need any body work done!
Outstanding service! Darrell and his team sent me weekly updates so I always knew exactly where we were in the process. Incredibly helpful. This is likely the only car repair business on planet earth who is this organized and thoughtful. Flowers and candy left in the vehicle as a nice gift for my daughter. Cannot recommend Collision Craft highly enough. The ownership should be very proud of their employees. Amazing job!
They repaired the collision damage to my car, aligned the suspension and detailed my car. The job they did was timely, professional and beyond my hopes. If I ever need collision damage repair in this region again, they will be the only business I consider.
And what great service! Accommodated my schedule and got the vehicle done earlier than promised. And it looked amazing inside and out!A great detailing job that was not anticipated was very much appreciated.
I had an accident and my number and front end needed work. It took a while to get my car into Collision Craft but we were not disappointed! My vehicle is running great. We loved the fast service and the detailing of our vehicle when we picked up. Would definitely recommend and return.
They got my car in the next day after my estimate and had it back out 4 days later looking beautiful. They even detailed the inside which was a nice touch
Staff was very helpful when I went there to have an estimate to have my car repaired after an accident. They were always courteous and kept me posted throughout the repair procedure. I was very satisfied throughout the procedure which was completed in a timely manner.
Had them repair my wifes car. Great job great service
Super Fast and Friendly service! Best body shop in the Valley! I will always use Collision Craft!
Ive been using them for years.Always an awesome job!
After sustaining a deer strike in my new car, I was able to get it in at Collision Craft at the advice of a family member. They were excellent across all fronts; customer service, quality of work, communication and correspondence with my insurance company. Would highly recommend!
Great customer service and warm and friendly staff. Will most definitely highly recommend Collision Craft to friends and family. Thanks to everyone who worked on my car.
Great service. Brought my vehicle In after a collision and they did a great job repairing. They also did an amazing job detailing the inside of the vehicle and making it look great.
Collision Craft repaired my Sprinter van from a minor accident. There were multiple pieces that needed to be repaired on the front. The repair couldnt have come out better. Its like it never happened. There were also two areas of fiberglass that needed repair. Just like the front the repair was perfect. Darryl and Cynthia were great to work with.Mike Koness
Incredible attention to detail. They fixed and cleaned more than what I brought it in for.
Recently had a positive experience with Collision Craft who came through for me in a quick, professional manner during a stressful situation. My vehicle looked great when they were through with it, both inside and out! Thanks Mark, Carla and team for the excellent work.
Great people! Best body shop in the Valley and Ive used all the other big shops. Cant say enough about their service and quality work!
I hit a deer and almost totaled my car. I just bought the vehicle and was so upset that I had almost lost it already. Collision craft was able to fix it up and it looks better than the day I bought it! If I could give them 10 stars I would. Best customer service Ive ever received and amazing work quality
The work looks to be of the highest quality.
I give them a. A plus
These people know how to earn loyalty. Twice now Ive gone in with minor damage, and twice they have fixed the damage on the spot and sent me out the door without charge. The work that I have paid for has been quick, well done and reasonably priced. I will keep coming back for sure!
My truck was in an accident, got a reference to tow it to Collision Craft. I was told “they are awesome, but that also means they are very busy”. Within a few days they had completed an estimate on my vehicle and sent it to my insurance. It was a total loss, so I didn not use any other service. Customer service was top-notch, was always greeted with a smile and there was never a single issue with getting on their lot and retrieving personal items from my vehicle.
My 4Runner looks like new! Collision Craft had my car ready quickly and it looks amazing. Thanks for the extra detail throughout guys.
Excellent customer service & a fantastic job repairing my car!
Was very willing to work with my schedule as well as hold and recleaned my car when I was unable to pick up my car on completion date. Very good quality work with reassembly and painting as well. Thank you Collision Craft
I like collision craft. I’ve been coming here for over a decade when i have body issues with my car.
Mark did my estimate he was AMAZING to work with, very funny and personable. The whole crew here is amazing. My car was done a day early, looks beautiful and even left a little “thank you” gift which was adorable. Thank you Collision Craft!! Hope I don’t get in a wreck again but if I do this is my #1 😊😊
Great people, great service!My experience with Collision Craft has been the best experience I ever had.I was on vacation in Bigfork Mt. from California. That work they did on my truckis amazing way beyond my expectations. Best experience I have ever had !THANK YOU !Mark, Kevin, Jordan And every one who works there.
My truck looks better than it did before I hit a deer! The people out front at Collision Craft do great customer service, and the team fixing pay attention to details - and get it all right. The detailing was so good - I was amazed and a little embarrassed. They had the inside of my truck looking better than it had in a couple years. You’ll be in good hands.
Kalispell Collision Craft is the best! I cannot say enough about them....they are professional, friendly and take amazing care of their customers....my car took little longer due to manufacturers issue that the dealer could not fix....but they were able too! They updated me on a regular basis. My car was clean inside and out when I picked it up....they are an amazing company to work with. I highly recommend them!
I had an accident with a deer not too long ago. I requested to take the car to Collision Craft based on a recommendation from my dad and boy was he right.They gave me an estimated time of completion being about a month out. That was understandable given all the deer incidents happening. They completely blew that out of the water and got it done over a week before they even thought they would be able to start. The car is immaculate.They told me they return cars in better condition than before the collision and they arent kidding when they say that. I have had one accident beforehand and the issue was the shop I used (different shop in Bozeman) wasnt able to get the pain just right. Collision Craft perfectly redid the red on the car as if the crash had never happened. The interior had been detailed, the exterior was spotless, and to top it off they even put a little rose in the car. They handled the insurance company issues as well as shipping the car too and from Missoula for some codes that needed to be cleared.I will be returning to Collision Craft for all my future auto/body needs. They did exemplary work and I would highly recommend them to anyone who needs repairs done on their vehicle.
Mark was outstanding in resolving my issue, which was not significant, but would definitely cause a winter problem. Another outfit wanted $700 to fix, Collusion Craft got her done for $190. They kept me in the loop during the part order process, and I was verra pleased with their work. I would definitely recommend and will come back again. Kudos for a great experience!
Super kind people and they do an exceptional job. Fantastic communication and timeliness. Highly recommend.
Used their services three times over the last couple of years. Each time they went above and beyond expectations. First time a light tap in the front of my pickup and had to repair the grill area. When I got the pickup back they had also pulled existing dents from both front doors. Second time totaled my pickup and they worked with me getting it taken care of and even brought my glasses to me that Id left in it. Third time, they took time to work on an estimate that they did for free. Great service, friendly, and easy to work with. Will only use them in the future.
We had a great experience at Collision Craft. They went above and beyond to fix the damage to our vehicle and they were incredibly friendly! We will definitely be taking our vehicle back for any future repairs. A++ 5 stars!!
Really liked getting text messages telling us what is being done to our vehicle. Everyone are kind and very professional! Thank you
What a wonderful job by this team! Not only did they fix what was needed, they surprised me with a free carwash and detail. Lots of little details were made to make sure I was happy with my car, way more then expected and way more than necessary. I will absolutely return!
Great job. Looked like new.
Very happy with the quality of the work. The paint where they did the repair matches perfectly and there is no trace of the damage. I have used them a couple of times and they always do a great job. Their staff was friendly and professional.
Hands down the best experience with mechanics Ive ever had! I should start with the fact that their team rescued my Toyota Rav4 from a near totaled experience and make it look and sound fresh out of the assembly line, getting pieces ordered and delivered in record time and conducting every possible check on it before handing it back to me.Their customer service during that (very anxious at my end) time went above and beyond to keep me posted on progress and, knowing that I was on a tight deadline to leave the state, sent me frequent text updates.The team at the garage is lovely, helpful and make every effort to ease what is usually a stressful experience.
These guys were amazing! They got me in quicker than expected, and the finished work was better than I could have expected. From the front desk people to the technicians and managers I cant say enough good things about Collision Craft!!
Collision Craft repaired my car about 6 years ago. Recently a spot on my bumper the paint bubbled and I watched as it started to get bigger. I couldnt afford to pay for it to be repaired. I went to Collision Craft and not only did they stand behind their warranty and repair my bumper, they also furnished me with a rental car while my car was being repaired. I am so grateful to Collision Craft and their crew for everything they did for me! I highly recommend to anyone out there looking for a good body shop, go to Collision Craft and you wont be disappointed! Thank you Collision Craft from the bottom of my heart for taking such good care of my car!
I highly recommend collision craft, the staff there are very caring and patient, professional to the max. Best in the valley
Best in the valley, with all the body shop around town allow me to express my opinion on how collision craft is far and beyond best in the valley. Once they had the truck they notified me via text on progress with the truck. Quoted me 2 weeks and they finished in a week. When I arrive to pick up my truck they informed me that they detailed the entire inside of my truck, I just got back from hunting so mud and dust coated the inside of the truck, I didnt expect that service at all. They also informed me they just so happen to have a rear bumper for my truck and installed it even though the damage to bumper was preexisting before the fender bender. They also rewired my reverse camera that I had ripped the wires from loading pallets into the back of the truck. The men and women at collision craft have a lifetime customer out of me and I recommend anyone who want quality services with great time frames to visit collision craft.
I have used this body shop for 15 years and they have always done outstanding work. This time, however, they out did themselves. I dropped my car off this am and it was ready by 3pm AND it was $150 less than the estimate. On top of that, when I got into my car, there were flowers and candy waiting for me. Cant beat that. They are such good people and I will continue to use them if and when the need arises.
They are fantastic! Their service is quick and thorough. They made the entire insurance and estimate process very easy. Cant recommend them enough.
They repaired damage to my car from a minor accident. Did a great job of updating me as the repair progressed, completed the job on time, and the car looks perfect. Even washed the car for me. Couldn’t be happier.
The friendly people at Collision craft in Kalispell done an excellent job on my Buick and were very friendly and helpful and very expedient and getting my car back on the road again. I will use them in the future if I ever need anybody work done on my vehicle or any of my vehicles and I highly recommend them to anyone who needs any Body and Fender work done on their vehicle. Excellent work and people
My car looks brand new!! Fantastic job!! Love Collision Craft! You’re the best there is!!!
The staff at Collison Craft are incredibly helpful and nice. They made getting my car fixed a fast, painless and pleasant experience. The work was top notch and I would definitely use them again.
So well done. Couldnt ask for better.
Professional yet personable… From the friendly greeting at the front desk, to the transparent estimate process; the daily updates; and the beautiful final repair, I got first class treatment. And to top it off, had flowers and chocolates in the car!! I have never received this type of service in ANY auto repair facility. This team seems to love what they do and they are very good at it!!
The people there are friendly and professional I would recommend them to friends and family
Great friendly service!
While traveling from NY to Montana, a deer ran into my car causing extensive damage. My car was towed to Collision Craft. Upon inspection they provided me with a completion date which was longer than I would be in town. Explaining my situation, the shop accommodated my needs by completing a temporary fix that would allow me to safely drive it. When I went to pick my car up, they provided me with a complimentary ride to the airport to return my rental car. They were friendly, honest, and accommodating. I only wish theyd been able to do full repairs on my car because their quality of work is exceptional.
What a professional business, like everything about the way they operate, great folks.
Great staff & service. They repaired our car quickly and expertly. Thanks in particular to Jack & Tim for their help. Collision Craft is number one in my opinion.
We took our Ford Explorer to Collision Craft for repairs and body work. It looks fantastic and it was detailed to perfection when we picked it up! Thanks to Mark and the whole team involved. We could not be more satisfied. From the minute we walked in the door until the day we picked up the car we were kept informed on where they were in the process of fixing the car. I would highly recommend this body shop.
This was the fifth time I’ve used this business for auto body repairs. They are professional and pay careful attention to the details. I highly recommend this shop.
I took my wifes older Escalade in for some general touch ups. The bumper had some minor parking lot rashes, scratches on the fender from a previous repair, etc. They got the rig in when quoted, finished on time and the bill was less than the estimate! When I picked it up I noticed the rear mud flaps were loose and then remembered they had been like that for a while and were not part of the original estimate. I asked about getting them reattached. They fixed the mud flaps while I waited and didnt even charge me for them. Fantastic work. The rig looks new again. Thank you!!
Great people with awesome service
I have used Collision Craft two different times now on my Honda Ridgeline Black Edition. My truck is a special edition truck and I take great pride in keeping it look like new. I trusted Collision Craft with repairing some damage done by a hit and run and they put my truck back into like new condition. I highly recommend them for all of the above - Quality -Value-Professionalism-Punctuality. I am especially impressed in how they kept me posted on the progress of the repairs. Plus, they finished ahead of their estimated time to repair.
Great employees, Great service! These people are *really* helpful. And they know their stuff. Very flexible, too - they deliver what the customer wants.
Collision Craft is amazing! I really did a number on my car and when they were finished it looked brand new again! After they did an estimation, they got a new tail light installed for me the next day so I could drive around legally until my appointment. They kept me updated through the whole process and knew I was due with a baby soon and made sure they finished before then. Super friendly staff, HIGHLY recommend.
I had a small fender bender in July of 2019. Collision Craft was my insurances preferred vendor and they were close between my home and work. I chose them for repairs and they were relatively timely about it. I got a nice little note, a flower, and some chocolates. Three days after I picked up my car, it overheated on me. Of course, it was a Friday evening and they were closed. My husband called and left a message anyway and the Owner called back pretty quickly. He had a tow come pick up my car and gave me his personal car to drive. I was pretty impressed with how he handled the situation. It turns out they put an aftermarket radiator into my car which ended up being defective. It took about another week to get the car repaired. They put in a Honda radiator and took it up to the Honda dealership to verify no damage had been done to the engine. They paid for an oil change for me and gave me the car back. I was apologized to and told that the manufacturer of the defective radiator would be responsible if anything else came up with my car. Fast forward to two weeks ago in Feb of 2020 my car started acting weird. I took it up to Honda to run diagnostics and my head gasket was completely blown. The mechanic stated that it would have been resulted by the radiator damage and that Collision Craft had been told in July 2019 that there was a small leak. When I called Collision Craft, they denied ever knowing and said it was up to my insurance to pay for the repair. Luckily, my insurance has decided to cover the cost of the $2200.00 bill, but SHAME on COLLISION CRAFT. I have told everyone I work with and were all appalled at how this has been handled. I will NEVER recommend them.