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CubeSmart Self Storage
2135 S Sprinkle Rd, Kalamazoo, MI 49001, United States
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CubeSmart Self Storage
Comments
Br
Review β„–1

Had my unit not even a week before it was broken into and things were stolen. I do not recommend storing anything here. πŸ™…πŸ»

No
Review β„–2

What made my experience so good, was that I had peace of mind Knowing that All of my items Were safe and locked away.

Ri
Review β„–3

If I could give it Zero stars I would. I only had my unit for 6 days and the lock was broken off and my stuff was stolen out of the unit. I do not recommend getting any storage units in the inside areas, as it is too easy for people to break into them. The police even told me that the Cube Smart that I rented from on Sprinkle Road in Kalamazoo gets broken into quiet a bit. If that is the case, why doesnt CubeSmart do anything to change that. Its because they dont care about the people who rent from them. They get there money and that is all they care about. Sorry, I would never recommend this place to anyone.

Da
Review β„–4

Good storage space for a short time if needed. But I was quoted one price when set up to get one and ended up being charged a different amount each month. Even after showing we had insurance price never went down.

Wa
Review β„–5

There fair, easy access, clean place where Im at, friendly staff

As
Review β„–6

Extremely friendly staff!

Ta
Review β„–7

Tyler was so helpful...he actually went out and measured the door opening as I was concerned about a few pieces fitting. He called me a few times with additional information per my questions. His customer service was outstanding!! Thanks Tyler!!!

Ki
Review β„–8

They should have a way to get out of direct sun. I felt sick while cleaning out unit

Ka
Review β„–9

My unit was broken into and the company did nothing to support me. I learned that my break in was the third in a recent time period and the company didn’t notify any customers of the security concerns. Additionally, the security system wasn’t working and the company decided not to fix the problem. Security issues had been ongoing since at least February, the company was aware of them, and they chose not to address them. I was lied to by the district manager who said that all security features on the property were working, only to have the police officer in charge of my case confirm that the company wasn’t able to provide security footage of the break in because no security cameras were working. The site manager was belligerent, raised his voice at me, and said I was β€œasinine” for expecting that security features that I pay for and are advertised on their website should be maintained and operational at all times. Furthermore, he refused to take responsibility for his property’s lack of security and didn’t apologize for his demeaning actions towards me. On top of everything else, when I moved out of my unit, I found out that it was infested with mice. When I informed the site manager of the situation, he said that there had been several previous complaints from other renters but that nothing could be done. If I could give a negative star review, I would.

Be
Review β„–10

Super fast and easy process, I dealt with Tyler and in my opinion he was ultra professional and very knowledgeable with me about the entire experience. The company should be proud knowing their brand is being represented by this quality of an individual. 5 stars would recommend absolutely.

Ch
Review β„–11

Friendly staff. Units are being updated and a very good deal for the space you receive. Bought by new company in february and new security coming. Recommended for the area.

De
Review β„–12

Front desk guy was super nice and helpful! Big jolly dude. Super nice.

Sa
Review β„–13

Clean, large space, and nice and helpful staff.

la
Review β„–14

Clean and dry the gate worked most of the time.

Ti
Review β„–15

Good spotfriendly agents, clean storage! A++

Jo
Review β„–16

I live in another State and the manager was great in helping me get the storage unit ready for me. At my arrival, unit was clean and ready to for me to use.

Pa
Review β„–17

Customer service clerk. Very helpful and patient.

Je
Review β„–18

It was a smooth and easy transition

Gr
Review β„–19

Explain everything perfectly and they were nice to everyone and showed us are storage unit and they had a great attitude I cant wait for further information and updates

Ch
Review β„–20

Good place

Em
Review β„–21

Tyler was very helpful and professional! I’ve used other storage places in town and would definitely recommend cube smart!

We
Review β„–22

Fantastic friendly service. Nice clean storage spaces. Very competitive prices.

Jo
Review β„–23

Very good service, friendly staff. Good pricing compared to other storage facilities in the area.

Da
Review β„–24

Went in to get a storage and got good service and awesome deals on there moving stuff . Everything like boxes, tape,bubble wrap, plastic dust covers and more for a 1.00 so stop by and get the good deals .

ro
Review β„–25

Staff was really nice and helpful! Tyler was awesome and showed us around the units.

Ta
Review β„–26

Really amazing service. Tyler was really helpful I definitely recommend this place for storage.

Da
Review β„–27

Very knowledgeable and friendly. I would recommend Cubesmart to everyone.

Na
Review β„–28

Very friendly staff to get you situated with how you may access your stuff once you move in. Seamless

Ge
Review β„–29

Colleen polite very easy access I recommended this place area code for me

Bi
Review β„–30

This place has Excellent service and a great company to have protecting your stuff.

Ro
Review β„–31

Great experience. Tyler was very helpful, courteous and professional. Units was clean.

Ro
Review β„–32

Excellent service. was offered a walk thru Tyler was very polite

Jo
Review β„–33

The process was very quick and simple! Nice storage unit.

Me
Review β„–34

Easy to access unit and friendly customer service.

De
Review β„–35

Great location for spur of the moment dorm storage needs!

Co
Review β„–36

Fast and affordable with strong customer service during a hectic time of the year

st
Review β„–37

Tyler made the rental experience painless. Thank you!

KI
Review β„–38

Tyler was very helpful on the phone when I needed my stuff stored last minute on that same day. Answered every question I had via phone and the entire process only took 5 min.

Ni
Review β„–39

Great place to store. Offers discounts at startup.

Ja
Review β„–40

Very friendly and helpful, recommended an great moving company, 10/10 great service !!

Bo
Review β„–41

Fast easy process. Friendly, helpful staff

St
Review β„–42

Tyler has exactly what I needed and made the process easy.

Ta
Review β„–43

Tyler was very professional & Has amazing customer service skills

Do
Review β„–44

Tyler was very helpful. Also kind.

Ch
Review β„–45

Great place

Li
Review β„–46

Jon is awesome! Very satisfied!

_m
Review β„–47

Very good service and good storage units

Ju
Review β„–48

This place is quick easy and fast

TL
Review β„–49

Clean environment, professional and courteous service.

Mi
Review β„–50

Tyler was very good great work with wverything

Wa
Review β„–51

Exceptional service and a pleasant manner.

Ti
Review β„–52

Sorry didnt mean to do the 3 stars meant to do 5

Je
Review β„–53

Safe storage and friendly service

Co
Review β„–54

Customer service was kind and made me welcome.

Di
Review β„–55

Great service was treated well

Ke
Review β„–56

Friendly staff makes up for poor upkeep and security.

ma
Review β„–57

Friendly helpful service

Ro
Review β„–58

Great Custer service

No
Review β„–59

Great place and service

Be
Review β„–60

Tyler was a good guy

Am
Review β„–61

Excellent service!

Th
Review β„–62

Bad service rude employees

Sh
Review β„–63

AWESOME SERVICE

Ka
Review β„–64

InsuranceCalled when unit was unlocked

Na
Review β„–65

Close to home!

Th
Review β„–66

Very friendly

Ri
Review β„–67

Tyler rocks!

Ja
Review β„–68

Great service!!!!

St
Review β„–69

πŸ‘πŸ‘

Information
15 Photos
69 Comments
4.8 Rating
  • Address:2135 S Sprinkle Rd, Kalamazoo, MI 49001, United States
  • Site:https://cubesmart.com/michigan-self-storage/kalamazoo-self-storage/4163.html?utm_source=google&utm_medium=gmb&utm_campaign=gmb-listings
  • Phone:+1 269-342-1800
Categories
  • Self-storage facility
  • Automobile storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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