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Full Service Auto Repair
3803 Gembrit Cir, Kalamazoo, MI 49001, United States
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Full Service Auto Repair

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Ja
Review №1

I HIGHLY recommend! I cant remember ever leaving a repair shop so confident & satisfied plus literally happy! I am SO grateful and fortunate to have found them. From beginning to end they were polite, professional, caring & friendly. They took time to carefully listen, and explain. Integrity is rare these days and I found them incredibly honest which saved me money on unnecessary repairs others had quoted me for. Their pricing is fair, reasonable and competitive as well. They were thorough, the lobby was was clean, and welcoming. I had lost my longtime repair shop that recently went out of business so I was shopping around for someone as good, but found this gem even better! I could go on, but suffice it to say they definitely earned a loyal customer today. Thank you Rico and Lisa for being a refreshing throwback to a time people actually cared about their customers and took pride in doing quality work!

Ta
Review №2

Rico and Lisa are great people. I love that this is family-owned. Theyre honest, knowledgeable, and their prices are fair.

WB
Review №3

Let me tell you, Lisa and Rico were amazing! They were sweet and very professional. I brought my car into their shop and Rico repaired my car within 2 days. My ignition switch went out in my car and he fixed the problem, not only did he fix the problem, he gave me honest and reasonable pricing! Lisa was very sweet and very understanding! If you are in the Kalamazoo area and need your car fixed, this is definitely the right place to go ! :)

Da
Review №4

Excellent service. Very nce people. They treat you and your ride right. Highly recommend for your auto service needs.

Je
Review №5

I found this auto repair shop by looking through reviews, so I wanted to take the time to leave one myself. I went here after another shop failed to accurately diagnose and repair my check engine light. I am SO thankful I found this place. Rico and Lisa were not only extremely knowledgeable and professional, but very kind. They took the time to really explain what was going on with my vehicle and kept me informed.The cost was competitive and the turn-around time was very quick. My car has been running great since coming here. My husband and I will recommend this place highly to our family and friends. They are close to where we live, but more importantly, we really feel Rico and Lisa are extremely honest.

Sh
Review №6

Great people and helped me out with my tires and ball joints when I really needed help. They explained everything very clearly and made me feel really confident I made the right decision. I will be going to them for everything my car needs in the future. Kind people and great place!

Br
Review №7

They are wonderful people! Honest and fair. Had a timing belt on an odyssey and an ac fixed on a civic. Doesnt seem to be a job they cant handle!!! For as long as they are there, they will be my go to for any auto repair. You should make them your go to as well!!!

Sa
Review №8

Friendly and knowledgeable staff. I will always take my car here! Great service and great prices.

ia
Review №9

They have been wonderful to our family. They get us in as quick as they can when a car brakes down, helps with routine service, and I will continue to go back to them as long as they stay open!

Me
Review №10

Amazing people. Trying to get home (from out of town) and they got me in quickly. Took the time to explain and show me what was going on with my truck. Lobby was very nice and comfortable and clean. 👌 The cute shop dog won my 3 year old over and before we left he also received a complimentary hat and yes he thinks he is so cool ! LolJust above and beyond kind people. You want great service and fair prices....Go HERE!! :)

Er
Review №11

Always keep customer happy. And take care of their mechanical needs. Show a concern for their customers

Ja
Review №12

Always courteous and professional. Offers referrals to businesses that have the same standards and professionalism.

Co
Review №13

Rico and Lisa offer exceptional customer service and quality repairs at a reasonable price. I came by to have some work done on my car. I didn’t have a ride and it was raining, so I had to wait in the lobby. Rico modified his schedule so my car would be done quicker, and I only had to wait an hour for my service! In the meantime, I watched tv and played with Rico and Lisa’s dog, Cora. The two business owners were very polite and efficient. I will definitely be going back!

Li
Review №14

I’m not usually one to leave reviews but Rico and Lisa have been so great I have to share. I was in need of a Mechanic and found Rico by chance a couple years ago. I liked he was close but I’ve been so blown away by his service! He is a guy you can trust with your car, does it right, gives you honest opinion and charges very fair prices. I have never felt taken advantage of, as I have in the past with other places. He’s worked on my husbands and my car, various things from steering/axels, brakes, and more. He’s got great turn around time, I can’t believe how fast he is. I’ve gotten my Dad to start coming here too. No matter where we move in SW Michigan we will be going to Rico! Can’t say enough great things, definitely go to Full Service Auto.

Ka
Review №15

Super friendly! They dont talk down to you and you get straight answer on whats going on with vehicle. Always pleased when I have car serviced!

An
Review №16

Full Service Auto helped me when I didn’t know what was wrong with my car, Rico & Lisa were professional, friendly, lobby was clean, and they were very helpful & efficient. I will absolutely go back if I have any car issues or for general maintenance!

Lu
Review №17

I love this place. They always been friendly and fast at figuring out what is wrong. Been here a couple of time, and always recommend it to anyone that ask where to go

Ta
Review №18

I am beyond grateful for Rico and Lisa and the service that I received at Full Service Auto Repair. My family has had three visits to Full Service Auto Repair and have been blown away by their honesty, integrity, and service.

L.
Review №19

Friendly, knowledgeable, quick and accommodating! What more can you ask for in car repair? I especially appreciated that Rico took the time to explain to me what exactly was wrong with my car and how he fixed it.

D.
Review №20

The gold standard of auto mechanics. Honest, fast, fair with extensive knowledge and skill. Rico and Lisa run the best auto repair shop that I have ever used in forty-five years of driving cars and trucks. Thankfully, they are younger than me and, hopefully, I will not have to ever use any one else.

Ky
Review №21

Rico did a quick tire mount. Friendly and knowledgeable!

Jo
Review №22

Very clean and fast service

Me
Review №23

Quality work. Great people. They are wonderful to work with. really appreciate all that they do

Er
Review №24

Always have full confidence in the service here. The Lopezs are honest, thorough and show respect to their customers.

Ma
Review №25

Excellent service, very friendly, comfortable waiting area, and good people. Recommend all around.

Co
Review №26

Honest, friendly, and talented mechanic. Rico and his family run a great shop.

Sc
Review №27

A mom and pop place that gives me the service I expect for my money! Honestly, if your not taking your mechanical needs here, than you are missing out on all the little things that most of us want when dealing with getting our cars repaired. I only learned about this business because I used to work right next door to it and tried it for convenience. Since that day, my vehicles well go NOWHERE else for their repairs.

Ja
Review №28

What can I say about this place? Amazing service. Best I ever had. Super fair prices. I cannot say enough about Rico and Lisa. I had a rattle that 3 other mechanics have looked at and could not identify. Rico fixed it. Enough said.

Na
Review №29

Helpful, honest, and caring. Great local business!!

Ji
Review №30

All around AMAZING!!! I will never take my car anywhere else. If you need someone to be honest about your car this is the place to go! I cant say enough good things about them.

Br
Review №31

Rico and Lisa are the absolute best. I trust them 100% and they treat you like family. you will NOT have a bad experience here

Sa
Review №32

I have been taking my car to Rico & Lisa for a few years now. I wouldnt take my car any other place to get work done on it. Defiantly give them 5 stars! The lobby and bathrooms are always clean. Rico is always honest with what needs to be done with my car. I never feel taken advantage of. He always explains why he thinks something needs fixed and will even bring you back to show you why he suggest the work be done. They are always making sure to get the best replacement parts at the best price!

Ho
Review №33

Great!! Family owned and run business. Always greet me with a smile; respectful in all dealings. Knowledgable and cost conscious repair technician. Service writer friendly and accurate. I trust them with my vehicles, completely.

Mi
Review №34

We have been getting our car fixed by Rico and Full Auto Service Repair for a 6 years now, and we love the honest and careful work they have done for us. We have a 22 year old car, in good shape, but when we go to get a oil change Rico checks out everything. Most of the time my wife has to take the car in because I work during the day, and she is never made to feel like she doesnt know anything because she is a woman but Rico and Lisa his wife make all feel cared for. I like the fact that they both take the time not only with the car and service but make you feel at home. I give them 5 stars and 2 thumbs up. Keep up the great work :-)

Cl
Review №35

Im a women and he never cheats me. One time by mistake I was charged for an oil changed that he discovered he did not do. When I had my next oil changed it was free. I know little about cars but my car never.fails me because of them.

Ca
Review №36

Took my car in expecting brakes and shocks, left with a few minor adjustments requiring extensive diagnosis but not much repair. Could have charged me a lot, but total bill was under $100. Will recommend to everyone!!

jo
Review №37

Rico and Lisa are very friendly. They really take good care of their customers. Their prices are better than the competition.

Mi
Review №38

Rico and Lisa were great! Moving from out of state, I didnt know where to go, or who to trust. A friend referred me to Full Service Auto. They got my company vehicle in right away and got it done right, including all the little things that are really important. Thank you!

Ro
Review №39

The only place I will take my vehicles!!! Honest, excellent work ethic, superb auto mechanic skills. Customer service is excellent.

Na
Review №40

Full Service Auto Repair is the only place I will take my vehicle to. Very efficient, fair and trustworthy.

Di
Review №41

Lisa and Rico are so nice, very honest, does work in a timely manner, and they dont try to rip you off. So happy to find someone who cares. You need work done this is the place to go. Thank you Lisa and RIco for everything.

Ca
Review №42

Rico and Lisa are amazing! They always do a great job with my car and theyre such kind people.

Ho
Review №43

I looked hard to find a place I could trust & after much trouble found this place. They are fast fair and very kind.

No
Review №44

Honest,quality service, comfortable atmosphere, friendly and thorough. Rico goes the extra mile when caring for your vehicle.

Si
Review №45

They are the only people I trust to work on my vehicle other than me. Completely trustworthy & very good at there jobs.

Ca
Review №46

Genuinely the best service I have experienced at an auto shop.

do
Review №47

Great business. Very honest and helpful team.

Co
Review №48

Honest mechanic who does quality work

Je
Review №49

Absolutely best Ive ever experienced

Mi
Review №50

Love Rico and Lisa. Honest and trustworthy.

Ji
Review №51

Quick and honest service. Prices are comparable.

Er
Review №52

People you can trust with your vehicle. I dont go anywhere else.

Ma
Review №53

Very honest and friendly service

Gi
Review №54

Great customer service!!

Ka
Review №55

Good honest service.

St
Review №56

Honest, competent service.

So
Review №57

Great service

Ca
Review №58

They have excellent customer service

Ca
Review №59

!very good!!!

Information
7 Photos
59 Comments
4.9 Rating
  • Address:3803 Gembrit Cir, Kalamazoo, MI 49001, United States
  • Site:http://fullserviceautorepair.org/
  • Phone:+1 269-459-8045
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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