We had purchased two chrome laptops and the manager Kristen helped us with the transaction as well as purchasing 2 sleeves for them. Kristen was very efficient and professional. She also helped us set up the protection and had Kip the tech to set them up and ready to use.Kristen is the first manager I ever been helped in Office Max with great customer service! I hope Office Max will train all their employees just like her. I never would have thought to buy the laptops if it wasnt for Kristen!A BIG MAHALO NUI!
Had to print out some documents on a PDF file from my phone to paper copies and office max is my go to place for all my printing and scanning and any paper related needs
My husband & I really enjoyed shopping & purchasing products from this store. Everyone is very helpful especially Rebekah.Shes very efficient, friendly & very helpful.Thank you Office Max !
Talked to Print Center mgr. Michelle. Once I arrived, employee had me waiting. I waited at the counter. No greeting. No explanation of what the employees were doing. Employee did not ask customer anything. Employee stared at computer, worked on computer, did not talk to customer.Customer was accused of expecting quick service. (Customer came in only when told.)Employees seemed to be unhurried. Seemed to have secrets to share. Customer seemed to be unimportant.Service was unimpressive. Employees seemed to not be trained in welcoming customers and being friendly toward customers.
This place is terrible, they never have what you need. I asked an employee for a certain item and he didnt know what I was talking about. When you go through their computer/electronic section, theres barely anything worthwhile there. Its sad that Walmart and Target has more and better selection of computer equipment/accessories than an OfficeMax. As for that employee, terrible customer service. You can tell he didnt want to help anybody. I wont be back here anyway time soon, I may never come back.
Manager very helpful on item I inquired to purchase. I will be back to purchase when item arrives at store. Very pleased with service.
Mauis BEST office machines & products. Most helpful, knowledgeable staff. Jerome id BEYOND EXCELLENT with customer ser i e, cre. He is a # 20 if
Horrible, horrible customer service. No knowledge of their stock. Asked about ordering something through them and they told us to do it on our own. Didnt even bother trying to help us and made us feel like we were an inconvenience. Never going here again.
Always, always a pleasure to work w/the associates. Friendly, courteous, & very helpful. I would choose this place over FedEx, anytime, anyplace.
Great customer service. Quick to help and love the greeting you get from the employees. Kahului OfficeMax is the most awesome store around.
Well organized store. Informed and friendly staff.
Alex was very helpful in helping me find the items I was looking for.
Was good the workers were friendly n very helpful
Rebecca was helpful and friendly. I always receive excellent service from the staff at OfficeMax
The person helping me was very helpful & patient, greatly appreciated.
Print Center terrible service!! ONLY Go to FED EX PRINT center, they are worldclass and know how to handle your data + best Quality for better privce. Office Max employees are NOT TRAINED, they can´t handle your harddrive, force you to buy a usb-stick. All this is no problem at FED EX. Then at office max you need to send your data by email and get a code that you put in the print machine, you have to handle your own data + the printer, NO GO. The staff is useless and the manager Christine (doesn´t want to say her last name) tell you to go somewhere else, just waisting your time, so ridiculous if you just want to print A4 pages on a normal printer, not even that works. DON´T GO!!!
Staff is friendly and helpful. I always treated well.
They always have everything I need & want at great prices!
The selection was good and the prices were fair but I must say the service was poor. The staff was un educated on the product they carry. On top of that they were rude and dismissive.
Assistance offered, but not pushy. They had what I wanted and at the same price as online.
It was great they had everything I needed
Store is clean and well stocked and the staff are helpful.
Great! Helping staff and prompt service. Advertised items were available.
Good office supply store.
They have all the office materials and services you could ask for!
Always helpful peeps.Good printing and lits of stock
Office Max is way better than FedEx (horrible!) Especially when it comes to customer service. Choose office Max for all your print and photocopy needs.
Excellent help... all your office needs in one place
Helpful, great place for teachers.
Rude service/repair manager. Very inconsiderate, disrespectful.and very condescending.
Great place to shop for office supplies and more.
Ugh 😤 back to school shopping for supplies. Well these guys were our last stop looking for things other stores were out of. Should have stopped here first, would have been my only stop and would have saved money. Next year? OfficeMax first!
Customer service is outstanding!
Awesome customer service, special thanks to Kristy, u rock 👍👍😁😁😁
Jerome who was roving the floor new how to help me on several projects I needed help with
Its office max, what do you expect?
Very helpful staff
Nice and clean place
Friendly.