I took delivery of our car with Steve Lee, and I have to say it was the best experience we could ask for. He was very inviting and friendly, as well as made it an efficient process. We also talked for a while and he ended up giving me advice on my new job which I was very thankful for. I would highly recommend him to anyone looking to buy a BMW

Steven Lee was the best. Took the time and effort to secure our new X1. Thanks for all your help Steven. If buying a car at this dealership make sure to see Steven Lee.

I traveled far and wide for the car I wanted and this was the dealership that had it! They met every expectation that I had, the customer service was excellent! Sean took great care of me from start to finish and made the car buying process seamless. I had a great experience at this dealership and would recommend it to everyone I know! I am so happy with my new purchase and the customer care that I received! Thank you again Sean, Nick, and CJ!

Probably one of the worst car buying experiences I have ever had. Bought a truck back in July from them, which they drove up and delivered. I used Car gurus which reported no accidents or anything with the car. While signing paper work I asked the salesman if it had a clean car fax and come to find out on page 2 it had a minor accident, not a huge deal but should’ve been disclosed in car gurus and also by the salesman without me having to uncover it.Later that day once the salesman left, I uncovered that the front camera completely was out…..(now mind you this stuff should’ve been checked at dealership) I called and they simply tell me “oh it’s under warranty take it to Ford”….. that’s an unacceptable response when spending almost 70k for a vehicle. Among going to ford there were other recalls that needed to be done including a rattle in the rear cabin……Fast forward to a few days later I tried to add an extended warranty, and the existing owner still had his active and he had to cancel his before ford would let me add it (by the way it’s now October and I’m still unable to add it) the salesman said he would call and have the owner take care of it. After trying to follow up numerous times I have given up trying to contact the dealership anymore.For a dealer with such a prominent reputation this is absolute the worst buying experience out of probably 12 car transactions. I would never recommend this dealership nor do business with them ever again.Spending almost 70k on a vehicle should be a good experience and this was simple awful.

Sean Kearney was amazing!! Super fast leasing process, easy communication!

I had received multiple methods of correspondence from BMW in regards to turning in my lease, starting 6 months before expiration. 2 months prior to the lease ending, I brought the car in to Braman Jupiter to see what my options were. The sales associate, Sean Kearney, was great. Very professional. His sales manager, Nick Patel, helped wrap up the deal to get us into the new car. We put a couple to a few thousand dollars down, as expected. But then we received a bill for another ~$2,000 from BMW as a balance. I called Nick Patel to inquire about why I received this bill since I traded in to the new car under this new trade in arrangement. He made it seem like I was intellectually incapable of understanding why I had a balance, and that it was my fault. Zero apology for any miscommunication, just blamed me. After extensive deliberation, we agreed to split the difference, but he was very arrogant, misleading, unprofessional, and I would consider him untrustworthy. I find it very hard to believe that this information was not available to BMW Braman, as the new lease is with the same BMW Financial Entity, and these costs/balances and financial arrangements should be made crystal clear to the customer.As a young professional who likely will get several more of these, I will certainly never do any business deals with Nick Patel again, and probably not Braman either. Will go to Miami to get another BMW, or just get a Tesla where the pricing and financial arrangements are more transparent. Tough for me to say that as a big BMW enthusiast, but Nick Patel was a huge turnoff for me. I think about him every time I drive down Indiantown road.

I recently purchased a vehicle and could not have had a better experience. My salesman, Paul, went above and beyond to make sure I was happy with the car. He stayed late to make sure the deal got done, and even came on his day off to make sure the car was washed and ready to be picked up. I will definitely visit this dealer again for future needs.

Nick and Mark were very helpful and I had a very good experience.

Greeted quickly and professionally. All salespeople were with other customers. Less than 10 minutes a mgr came to explain this again and offered his assistance. All positive except. . . . the car i came to see had been sold the day before and no one bothered to update the website. Mgr didnt appear to realize either as he initially said he was checking to see where it was parked so I could look while waiting for a salesperson. He then said it was sold and that it took a minute for the website to be updated. I would have thought that the same person who just earned a commission the day before could have done the update as part of the sales process.

Great quick service, Mark Bellew was an excellent contact at Braman, always helpful, personable and patient.

Great experience, Steven and his team were customer focused through out

One of the best assets that Braman BMW has is Joe Spadafora in the service dept. He always responds to questions promptly, listens carefully and works diligently to resolve any issues that may arise. Thank you Joe.

It’s a pleasure working here! I LOVE my Braman BMW Jupiter family.

Absolute trash costumer service! I left four messages for a certain specialist over the course of a week. Then 2 messages the following week for the manager and still not even the courtesy call back. I hope you dont have to deal with them like I did. Awful

Andy is a good service provider. I always go to Andy :)

Test drove a used vechile. Was interested in purchasing it but once I received the quote via email after having to deal with a 2nd salesman because the 1st salesman never sent it to me he gave me a breakdown of the price and I laughed. Not only were there all these added fees on a used vechile they also put my trade in price(low balled) after taxes. I think we all know the trade in is not after taxes but before. The quote was insulting and a waist of time due to the fact we all have bought vehicles before and know how this works! Go to Earl Stewart and deal with true professionals!

Great service. Andy is always helpful and goes out of his way to get your car in and out of service at a time matter.

We had the best experience at BRAMAN BMW in Jupiter, FL. Our salesperson, Steve was amazing and answered all of our questions without being pushy. He went the extra mile and made us feel like home. Special shout out to TJ and Jeff for all of their help as well. By the way...we bought the BMW X3. So excited!!

Well if I told you just how many cars my family has acquired thru the Braman Organization you absolutely would surely find it hard to believe, truly unbelievable!

Steven Lee is is great to work with!

In showroom for about 15 minutes with no help. Asked the lady behind the desk for help and walked with her to group of sales guys and each had an excuse (customer call backs, car check-in, going to lunch). Horrible customer service and they need to spend more time focusing on customers that are there in showroom to make an immediate purchase. Went directly to BMW of delray beach and got immediate help. Dont waste your time here in Jupiter!

Don’t go anywhere else but Braman Jupiter and ask for Steven Lee!

Thank you Joe and Paul for always taking care of me and my BMW.

I had a very good experience here, after having issues acquiring a rental at another location. All attendants were polite, and understanding of the situation, and made arrangements with a different location to pick up my car. The process was quick, and easy once I arrived at this location, it took about 10 minutes. Thank you Enterprise and Braman!!!

Steve and the team at Braman BMW are great!

Always friendly and go out of the way to help you.

Service department, I understand that you need to make money but customer service should be your priority. That is all I needed to say!!

Be it Braman West Palm Beach or more recently, Braman Jupiter, we have always found them to be friendly, efficient, and professional. Top notch service befitting a luxury brand

I wish I could give this review a zero. NEVER have we had worse service in our lives. We took the car in because the drivers side window would not come up. The service agent said they think it is the motor and the part was in Jacksonville, but since it was a Friday it would not be ready until Tuesday. I said I would bring the car back and he said I had to leave it there. Every day I got a text saying they had no updates and when I questioned if the part was in he said the shop was backed up. On Thursday my husband called to say that we were going to come and pick up the car. The advisor said they just put it in the shop and would work on it first thing on Friday. He said he would be off but he would have another advisor call us by Friday at noon. No call. We kept calling and leaving messages. Finally at 4pm they called me and said they were returning my call. I said I want an update on my car. It had been there 8 days now. This fill in advisor said that he checked and the part would be in next Monday or Tuesday. So - we were lied to repeatedly. We picked the car up on Friday at 6pm. No apologies for what they put us through and weve lost 8 days. We have an appointment on Monday with Coggin. They even offered us a loaner car instead of an Uber ride home. We are new BMW owners and will never recommend Braman for service or purchasing.

I took my I8 in for service, they scratched the paint on the car and would not admit they did even though I have video of it. Also they recommended that I spend $500 on replacing the door struts on my door because the door won’t stay up. I said can you show me that and the door was working just fine. Not going back.

Delivered customers vehicle to Braman motorcars Jupiter. Mr. Joe Spadafora, quickly expedited the vehicle into the service specialist hands to quickly replace a run flat tire. Great clean, safe, atmosphere, beautiful showroom and EXCELLENCE service. Mike from Native Towing &Transport LLC

Steven Lee was absolutely phenomenal! He was very helpful and worked really hard to make my purchase happen! I highly recommend Steven.

Leased a car for my daughter, Dan Hall, our salesman, made the lease very quick and easy, had the car we wanted ready just as we finished with finance, great job by everyone.

Always handles issues even without apt.

Horrible service. I have a very bad experience. They scratch my door when I took my car for oil change. The Service manager lacks customer service skills. They took care of the door on their own terms, and with bad attitude. Really bad blood. BMW brand is not well represented. See other reviews and you will notice this is a core issue they need to fix. Perhaps reassess management and hire customer service oriented professionals.

Not only did I buy the ultimate driving machine but I had the ultimate buying experience. Steven Lee my client advisor and everyone else I dealt with at Braman BMW Jupiter were great. They were all friendly knowledgeable professionals. Great Customer Service!

My 75 year old mother stopped in to the service dept and asked them to check the tire pressure. Well needless to say they refused to help her put air in her tires... Way to go losing a customer for life and earning a negative review 👍

Had a great experience at Braman BMW service Dept. Worked with Brian and he was great. Found out what the problem with my car was and had it fixed the same day. Cant ask for better service.

Braman BMW Jupiter was a 5 Star Experience. Nick made the car purchase so easy and it was painless. (It wasn’t as bad as going to the dentist). LOL I would highly recommend Nick & Dan to anyone looking to purchase a BMW from Braman.Nick & Dan, Well done and thank you again for the amazing customer service & Support.Best regards,Greg C

If your gonna drive a BMW the place for warranty work on your CPO vehicle is Braman BMW Jupiter or Palm Beach if you live in Martin, or Palm Beach County.

Service doesn’t get back to you and in fact the service department didn’t answer the phone 1 time from my calls. You always have to leave a message. Over the past 10 months I have emailed once and called 3 times and they don’t return your call. Maybe because I mention on the message it’s a warranty issue they don’t want to deal with it because I suppose not much is in it for them ???!!! Who knows. All I know is they don’t get back to you. It’s really unfortunate. Maybe once the car is there they’re better but if you can’t take your car in what good is that? Certainly will make me not want to purchase a car there in the future if they can’t compete simple service tasks. I also noticed when looking at poor reviews on Google mgmt. doesn’t even take the time to respond to them as they do with positive reviews. That says a lot too.

Purchased a new 330i, the car would not go into gear when it was 6 weeks old. Braman wanted to charge me $2200 to fix the new car. I will never step foot in the dealership again, go to Vista in FLL.

I truly believe that many 5-star ratings for this company are fabricated by employees or close associates. These mooks have been sending me literature on my BMW even though I turned it in years ago. Why? Because not one, not two, but three dealerships in the area had fiance managers who would not answer the phone, not respond to voicemail and were conveniently never around. That to me is not a coincidence but a company strategy to deter people from purchasing their lease so the can be tempted into getting financed for a new vehicle. Shameful carnival barkers.

This was a long distance deal. Nick & Sean were extremely courteous, professional and knowledgeable dealing with our preliminary questions from the web information. Once we arrived, it was great service by all staff as we completed the deal and drove away. Not sure how it could have been better!

Great Service, Katia is very good, couldnt ask for anything more.

I went to Braman in West Palm Beach but there were no available X5’s to test drive. I wanted to test drive a basic unloaded out vehicle. So we decided to go to the Jupiter Braman to see if we might have more luck there. I had purchased my x3 at Braman and was very happy with the dealership, in general. The Jupiter dealership was very quiet but the salesman, Steve Lee, was very eager to help us. We were very clear that we wanted as Basic a vehicle as possible and that the only requirements were that the vehicle be all wheel drive and be BLUE in color. He did not try to push anything that we did not want. In the end we got exactly what we came for and we are very happy. The vehicle was ready when promised and Steve had preprogrammed the car with my favorite radio station.

Purchased a certified 2016 BMW 528i about 5 months ago. On month 2 with less than 5000 miles the car sensed low brake pad in front. Turns out on a scale of 1 to 10, a 6 measured by tech is ok. Well 5000 miles later it hit a level 5 or lower requiring new brake pads. 1,000 dollars. First oil change April 2020 owned car for 5 months. Non synthetic oil poured out, missing rubber gasket to oil filter, oil filter torn because it had never been changed, ever. The smaller rubber gasket was green in color. It starts off black when you go 30k miles never replacing it turns green then almost off white. Certified BMW is absolute nonsense at this dealership. The day you buy bring to a trusted mechanic and you can bring back within 3 days for a refund. Izabela Carlton

We just purchased our first BMW from Sean Kearney. He was great to work with and the entire experience, including working with Nick and TJ was a pleasure. We left feeling as if we had made new friends.

No problems with the sales staff but I had a very disappointing first service. My certified vehicle owners manual disappeared in the process and they told me that the only way to replace it was buying a new one. Its $63 but the principle is wrong and I dont think that I will take my vehicle to be serviced there ever again. I dont trust them.

I had the greatest car buying experience when I went to Braman. Dan Hall and Steven Lee were exceptional. I recommend them to anyone looking for a BMW.

Horrible car buying experience!! If your looking for a modern dealership who will text you back to have a quick conversation about a car don’t go to this one. You can’t get any information out of them unless you drive down in person. Seems like the good ole boys of car dealers.

Since Tony the, old General Manager left, this dealership is operating in a friendly & efficient mode. Gone are the days of his tyrannical rule and cheap intimidation tactics. Every person I deal with now has a air of actually wanting to help & make the customer feel important.

The service was quick, but when I returned to my vehicle it was filthy It had a large amount of grease (oil?) on armrest, side door and steering wheel. I picked it up in front of showroom where I disposed in the garbage can the plastic that covered the backrest of the driver seat and the paper mat from the floor, also covered with grease footprints, and then I cleaned the door, steering wheel, and armrest with leather wipes I had in the car. I recommend going to a different service center, one that returns car clean especially due to virus concerns.

I would not recommend this dealership for any service. My vehicle was in for service at Braman BMW of West Palm Beach and given a loaner vehicle with A/C does not work properly. Prior to leaving the dealership, I informed the staff that the A/C was blowing extremely misty and I dont believe it was working.However, nothing was done to resolve the issue, except to drive the car for a few. When I left the dealership in West Palm Beach and started traveling north because I was in route going home, I stopped at Braman BMW of Jupiter to swap rental due to the A/C temperature condition was getting worst and notice my new born son was sweating in the back seat.When I arrived at Braman BMW of Jupiter location, I informed the service advisor of the issue and requested to be swapped out and was instructed to wait inside with my new born son until a service advisor gets to me, after sitting and waiting for over an hour, I was told by the advisor they dont have anymore loaners at this time, so my questions would be how is it possible your staff is putting other customers in loaners??? It appears every time I come in as a customer to their service department, its has been an extremely terrible experience. The service advisor look extremely lazy, the advisors I been encounter with they drag their feet to get anything done and I would NOT recommend anyone to go to this dealership for service.It is NOT good to have a customer standing with a new born for hours especially with this pandemic that we are in with COVID-19 and then let a customer know you dont have any vehicle and I ended up leaving with the same vehicle, EXTREMELY TERRIBLE SERVICE!

I really enjoyed buying my car here! I went in not knowing much, and came out feeling like a proud new BMW owner! Everyone was very helpful and kind. What a nice group of people! (I now know five of these employees by name!) Steven Lee was my sales guy and he was great! He is very nice and patient and fun to test-drive with! And after spending literally ALL day in there asking all my questions and test-driving my choices, I am feeling very satisfied with the car I bought. No pushiness, no condescension and no buyers remorse! Just smiles all around!! This is what buying a car should be.

The car buying experience was great. Everything was thoroughly explained. The treatment from Eddie and Nick was exceptional. Highly recommend Eddie and Nick. Totally satisfied and would no doubt buy again from these guys. Very well done in all aspects.

If you are in the market for a quality sedan or SUV you need to work with the Braman BMW Jupiter “A” team.Lisa (Director of Sales), Nick (Sales Manager), Patrick (Client Advisor), and George (Business & Finance) are a very professional, patient and knowledgeable team. No high pressure stuff and back room meetings. The whole selling process is up front, easy to understand and worth your time.I am a super senior and have probably purchased over 40 vehicles in my 60 years of driving, and I cannot remember a better buying experience then I had at Braman BMW in Jupiter.I would be remise if I did not mention Andy Baron, my Braman BMW Service Advisor. Thanks Andy for taking such great care of my prior car. You’re the best.Call or go see Patrick Torres and he will get the ball rolling.Thank you “A” team for finding the perfect BMW to fit my needs at our target price.Mick McGuireWest Palm Beach, FL

This is the best location by far. Andy B. Is an awesome guy. He has made our BMW experience wonderful.He really cares about all his clients. I have watched him personally deal with his customers and his professionalism is very consistent.Thanks Andy

I went to get my tire fixed due to nails getting in them. The customer service to get a loan fee was great and was extremely fast. The most frustrating and unprofessional part of it all was when I got my vehicle back. After servicing my car I get it returned back to me with a dirty back seat and the passenger side back seat is dirty and distorted with the seat having air pockets in them as if something was left on the back seat too long.I realize this was not my fault as I did not drop my car off in this position. I notified the first tenant that gave me the car and the agreed it looked distorted. The second tenant to come was no help and only said “This was not our fault”. I continue to state it was not dropped off in this manner and they were the only ones with the car. Finally they bring the manager around and this is where things turned for the worst.The manager comes outside and with no hesitation looks at my car and says this is not there fault as the car maintenance team does not touch the seats. I continue to explain again that I did not leave my car in this condition and we need to fix this issue since the entire experience with BMW was great up until now and I only want my car to be taken care of. She told me this is not their fault and it was mine since they do not touch that part of the car. She offered me a complimentary car wash to shut me up and I said since you are not willing to appreciate what has been done that will solve nothing and I am going to leave. After my statement she says, that is fine and turns her back and walks away!!!This is unbelievable and terrible customer service. The manger turns her back, never apologizes about the experience I have had and walks back inside.This is not a BMW problem more than it is a dealership problem. The manager needs a course on customer service on how to handle problems. The entire experience was ruined by what happened but not only what happens but how it happened and what was done about it.

Huge thank you to Nick Patel and the entire team.. after looking at numerous cars, Nick, Jim, Craig, and Marlin went out of their way to work together to find the perfect car, make a great deal and made it happen with no hassle. By far the best car buying experience ever and that was topped off with excellent help from BMW Genius Brittney.

I went to this location as I was in the neighborhood to get a new key for my BMW. Waited for 15 min for parts and service. No one ever came to help me, as ALL the sales people where sitting at their desks looking bored. Not one person came to say “hey, let me see if I can get someone to help you”. I bet the would have been RUNNING to me if I had come through the showroom! I left and went to Coggin in Ft Pierce with a totally different experience!

This is the worst dealership I have ever been to. They have had my I8 for 6 weeks in service. They said that they cannot find a muffler anywhere in the Country. I found several. Theres more to this but I will post the outcome. Stay away and go to a reputable Dealership.

I just bought my 6th BMW, and it was another effortless experience at Braman Jupiter. My salesperson, Eddie S, is the best. I leased from him three years ago, and I was amazed at all the effort he puts forward to make sure that he’s meeting your needs. The service center at Braman Jupiter is also excellent, and very accommodating. The experience makes you never want to buy from anyone else.

Steve Lee at Braman BMW Jupiter is a true professional. He provided excellent knowledge and advise and was courteous and pleasant to work with. The entire team at Braman BMW Jupiter, management, sales and finance, were all top notch professionals. Great service by all! I am now a customer of Braman BMW Jupiter and a client of Steve Lee for years to come.

Im a seasoned car buyer and enthusiast who does way too much research before making a decision on what to buy. Had not owned a BMW before, and although Ive always been a fan, did not think they had a perfect car that would meet my needs. Then I discovered the 4 Series Gran Coupe. After much research, I found the perfect one at Braman in Jupiter. The experience from sales to closing could not have been better, and Steven Lee is clearly a professional who is committed to what he does and cares about the customer. I have had the car back for a service check since, and the service team and experience is first class. Vlad has been my advisor, and hes attentive, efficient, and great with follow up. Looking forward to many more years as a customer and a lifelong BMW owner. Thank you!

Took delivery of 2014 I3 with Rex. Most fun driving car ever. Just like the commercial, in the city its the first 50 feet that counts and this car makes it count! Auto parking is a blast, great to impress your friends. My other car is a Tesla P85D. Once you go electric, youll never go back.Sales team was great, much better that traditional car sales. Could still do away with the finance office step, though, still seems a little so 2000.

Im a shopper and visited many stores(4) before stopping in at the Braman BMW location(Jupiter). I spoke with Patrick Torres and was pleasantly surprised with how Easy and Effortless the sles experience was. He made promises and delivered on everything he said he would in a timely manor(which is hard to find in the auto buying industry). His service was Excellent! He went above and beyond. Trust me, if youre in the market for a BMW, stop in and see him, you can thank me later.Thanks again Patrick!! Ill definitely be back!

Horrible experience with Service Dept today. Probably will never return. Very unhelpful.

Best car buying experience that I have ever had! I was upside down on my trade and was a very challenging situation. They were able to work it out with no hassle. Total time spent at the dealership was 1:10! Jupiter store team rocks! Thank You Braman!

Braman BMW Jupiter sold me my BMW 440, the proactive efforts of salesman Steven Lee made the difference, he found the car I was looking for and sealed the deal, a pleasurable experience

A pleasure doing business with Braman Jupiter and Mark Bellew, as well as Sales manager Lisa. They earned our business by offering us what we consider to be a very good deal on our new BMW X5. Everyone we dealt with at Braman has been very knowledgeable, in contrast to our personal experience with a different dealer more local to our home. It was well worth the longer drive to Braman. Great job team Braman!

Steve Lee is a true professional that made my buying experience smooth and seamless. the knowledge of the vehicle the possessed was unparalleled.

I would like to thank George, Nick and Paul for their exceptional service. I had no intentions on buying a new car and now I am the owner of a 2018 Bmw M2. They went above and beyond my expectations and it didn’t go unnoticed. Thank you so much for making this a pleasant experience, I will be sending everyone I know to Braman BMW.

Service center is awesome but not sales department.

Great service, thanks to Brian got back on the road.

I specifically went to Braman Jupiter, and more specifically, Steven Lee because of the wonderful experience we had the last time we bought a vehicle. This is our third vehicle purchased with Steven and Martin, and both were extremely helpful and professional during the entire process. We will be back for our next vehicle as well. It was our first time working with Mark, but he was just as helpful as Steven and Martin. I hate car shopping, but with this team it is a pleasure

I would not suggest using Braman if you are interested in leasing a vehicle. We had the worst customer experience EVER at the turn in of the lease. I wonder why BMW continues to allow Braman to lease their vehicles! Is there a way to give 0 stars?

Patrick Torres is the salesman to see at the Braman BMW- Jupiter location! He was excellent! He had tons of patience with me, answered all my questions and went over everything in detail. He is the best and I will definitely be back to see him in the future for my next BMW!

I have been driving a BMW for three years and thought perhaps I should try something different. After I test drove the new X3 and met James Hartnett, I realized I needed to stick with the tried and true service and product that BMW provides. The exceptional drive and professional service cannot be beat. I normally despise the car buying/leasing experience, but James Hartnett made this a painless, even enjoyable, process. His professional, knowledgeable and pleasant demeanor truly made the difference. My husband and I were so pleased that my husband leased one too! All in all, a great experience. Thank you James and BMW.

Recently purchased a used BMW 650i convertible from Braman Motorcars BMW of Jupiter from Paul Robbins. Great experience and a fantastic car, Paul took the time to follow up during the sales process and continues to follow up to insure any new items are taken car of. Positive experience during the negotiations, finalizing the purchase and getting all the open items taken care of. Good place to purchase your next car from, Jack

2nd experience with Pat Torres, 5 star experience without a doubt. Also recommend Nick Patel and George Taylor. Extremely professional staff. First purchase was in person, accommodated me after hours. Second purchase was done fully remotely, with the car loaded on a trucker and arriving to my doorstep. Cant say enough about the flawless experience.

Great Dealer! Always very welcoming. Contact Steven Lee of you need a good sales person. Very knowledgable and Eddie the manager made sure I got what I wanted and was very happy. Thank You Braman for your impeccable customer service!

Wow. I am so disappointed. My recent visit for service required an overnight stay and I was cheerfully provided with a complimentary loaner car. Two days, or so, after I picked up my car, it had to be returned for additional service. Again, I was cheerfully provide with a complimentary loaner car. Picked up my car, returned the loaner and went on my way.The following month I noted a charge for the complimentary loaner car on my credit card. I made a trip to Jupiter to speak personally with my service rep. He acknowledged the error and was to put a refund in process. I have now left no less than three voice messages and have had NO response. This has now been over six seeks and still no resolution.Very unhappy customer.

5 stars service from 5 star people. Thank you Andrew Sulyok on a smooth and painless process. Andrew is the man you want to see if you want high quality service!!!

My husband just bought a new car from Steven at Braman Jupiter. Its our 5th car from Braman BMW, and our second from Steven. Steven is hands down the best sales associate we have ever dealt with. He will absolutely go above and beyond for you. Even after the sale is completed, he is there to help with anything. We will be lifetime customers of Steve! Cant wait for him to find my next car......black 3 series with dark brown leather and backup parking screen/navigation ;)

Katia is the best!

Excellent dealership! Stopped in to browse & left with a great car at a great price, knowing that we have a reputable place for service & warranties.

It was the first time in the new Jupiter BMW dealership. The show room, shop is first class as is the staff. From the time you pull up to the time you you leave it is all smiles and they are very helpful to your every need. Good job!

I purchased a vehicle from Braman on Saturday afternoon Dec. 15th, leaving my old Mercedes as a trade in. Sunday morning (they are open on Sundays) I phoned the sales agent, Pat, and left a message that I would like to take my old car back as my son wanted to keep it. I left a similar message for Nick, the sales manager.Late Sunday afternoon I received a text from Pat asking if anyone had contacted me. No one had. On Monday I received a call from Pat stating that in order to get my car back I would have to pay an additional $1000 or try to buy it back at auction. I asked if he could see any way to eliminate this extra charge. He would see and get back to me.Have not heard. It soured an otherwise efficient experience.Disappointed.Nick left a phone message on Monday afternoon, no reference to the above, stating that he hoped I was enjoying my new vehicle.

Because they have nice cars. Salesman was very nice to me.

Update 2020: working with Dan Hall has been a pleasure - an individual truly dedicated to offering and excellent customer experience. He helped me choose wisely, order my new lease but also helped with my old lease service and maintenance in the interim. I would highly recommend him for his professionalism and integrity!2016: Michael Lello and Michael Sumner did an excellent job reviewing the new 3 series and helping us find the best match. The managers Dave and Ian were also supernice. Would highly recommend those two gentlemen and the dealership as a whole given their professionalism and no-rush family environment. Keep up the good work!

Hands down the most enthusiastic and knowledgeable salesman Ive ever met (and liked)! Be advised before walking in the door... you are likely to walk out with a new car.

Always a fantastic experience! From the sales department, Patrick Torres and General Manager, Brian... all the way down to the finance department with George.. they will always have my business. I took delivery of my 2nd brand new x5 last week and I cant say enough good things about the team there. Thank you guys!!

My service advisor Andy Baron was able to schedule my maintenance appointment for the desired date and time, I was received at the service center immediately, and was out the door in a complimentary loaner vehicle within 10 minutes. They were able to perform my 30,000 mi maintenance (free for my x1 under warranty), and install and balance 4 new tires, same day. Completely satisfied. So glad they have the Jupiter office open again!

We stopped on Thanksgiving Day to look at a CPO X5 diesel that was on the lot before we went to my sisters. The whole family, including the dog, is in our car. I get out to look at the car before stopping in on Friday to make a deal. I was greeted by a nice security person who said I have to leave. I pointed to the car; 30 feet from the curb. It is 12 noon. He said because of insurance reasons. Ok. No problem. I am old enough to know at this stage in my life, that this is just a prelude of what is to come. Maybe they can get their insurance underwriter to purchase the X5. Cheers

We were treated very well by everone in the service department today. If you are looking to buy a BMW in Jupiter, ask for Eddie!

Such wonderful customer service from Joe Spadafora!

Ive done my third x3 lease here, as I seem to do it every two-3 years. This time I got the new 2019. The car is a work of art. However, even moreso, the dealership has taken of me again. From Marc, in sales, to Ian, who runs the team, to Lisa who runs the whole group, they all worked with me to get into this without an arm and a leg. They were fast, efficient, and when they turned me over to Paul in finance it took 5 minutes. I have always had good experiences, this one was best. Im coming back in soon enough to trade in the volvo, when the time is right. Thanks Braman, truly!

Ive been with Braman BMW for 15 years. Steven Lee is a wonderful salesman and has always taken care of anything I needed. Always a great experience.

I do not like Braman BMW on Okeechobee Boulevard, west palm beach Florida because they sold me a BMW X5. I Took it for granted that the vehicle by its model designation alone which is ask repeat correct that the vehicle was an all wheel drive. Several months later I discovered thatThe vehicle was a rear wheel drive, whichIs not desirable in NYS where I live half of the year. When I read my lease, it clearly stated four wheel drive. I called the salesman who sold me the car that it was too late to return the car. This is not what I call an honest person. I had b mentionedSeveral times that I could not find a Mercedes Benz GLE350 AWD at anyLocal Mercedes dealer. I did not realize that the need in South Florida for AWD was low.But it was like going to a Subaru dealershipAnd not getting an AWD.Enough said. I would not buy a bicycle fromThis dealer, despite all their advertising andThe high end line of vehicles they sell.Honesty is everything as far as the public goes.I think their Honda store has more integrity.A friend swears by them.Thank you for your patience.