I just bought my used 2018 Grand Cherokee from Donna Masters at this location. She was beyond helpful, respectful, and a pleasure to communicate with. She went above and beyond to get me into the exact vehicle I wanted, she even had it sent to Joplin, Mo for me! It was the easiest car buying experience ever. I definitely look forward to working with them again when I’m searching for another car!

Very hard working to get me in a newer ride and I’m very pleased with the service and price and have been treated like family and they still call to make sure I’m pleased with everything this is the only place I will ever get a vehicle. Thank you fletcher dodge

Had a great time at Fletcher Dodge of Jonesboro! The service was amazing and they where all very helpful, a big thank you to my salesman Tyler Bosnick. He made the whole process fast, easy and painless! Great group of people working here!

Excellent service, extremely professional and friendly. Tyler has been absolutely awesome! Yall have jumped through hoops for an out of state buyer, with an upcoming holiday weekend, and doing business with yall has been an absolute pleasure. Really appreciate the level of service and help Ive received. Thanks again guys. 11/10. Top tier. Happy 4th of July!

The absolute WORST service EVER from their service department!! They have had my Jeep off and on for 2 months and STILL have it and can’t figure out what is wrong with it! I had to physically go in there and show one of their mechanics where oil is leaking from under my vehicle because after the 2nd time they “fixed it” they basically called me a liar and claimed “we don’t see any leaks” - I could video oil dripping out!! That’s how obvious it is leaking oil! My 13 year old could have found the leak!! They NEVER return my phone calls or update me on what’s going on. I have to either physically go up there or refuse to leave a message. IF or WHEN my vehicle ever gets fixed I will never use this place again!!

I have been trying to get my car fixed for going on 6 weeks now. Parts have been supposedly on order for going on 3 weeks now. Every time I call to check the status I am told they will check into it and get back with me just for them to not get back with me and when I called yet again for the 4th time this week a Penny or Peggy got on the phone just to give me the same statement and when I said as much about being told that repeatedly with no results she forgot to hang up before telling employees around her that she was so done dealing with people. Honestly my service started out great with you guys but now I would literally rather take my car to anyone else but am sadly stuck with them because my car warranty. Needless to say anything my warranty doesnt cover will be done elsewhere.

The service department has provided the worst customer service experience I have receivedwith any of the 5 vehicles I have owned across 3 different brands.Please dont waste your time in making an appointmentbecause it means absolutely nothing and youll bewaiting for even longer than a walk-in customer. Noshuttles are available and the rental cars seems tonever be available. So again, please do not waste youme on the service department.

Tyler was a great salesman and was wonderful to work with! No hassle pricing and quick experience. Pleased with our purchase of a Ram 2500.

After a long relationship with Fletcher Dodge, I am cutting my ties completely. The sale representatives are great, the service department is the issue. This past time was the last straw.The service agent assigned to me would never return my calls she was rude and could really benefit from customer service training. Her attitude was VERY unprofessional.I deserve to be treated in a respectful manner.No I dont want to speak with the so called GM because Ive call him a few times as well and hes never in his office.Wish there was a no star option.

Tyler was super personable and helpful & made my first car buying experience great. He went above and beyond to get me a great deal and even followed up with me after the purchase to make sure I was happy with my new car! I definitely recommend Tyler for anyone looking to purchase a new car :)

Bought a new truck from there Tyler Bosnick was very helpful he made the whole process painless will buy another from him

Tyler and Josh were so great to work with! My husband and I went in on a whim, and Tyler and Josh worked so hard to get us exactly what we wanted. They were patient with all my questions, and we were in and out quicker than any other time weve purchased a vehicle. Definitely go see Tyler if youre interested in a quick, efficient, and great buying experience.

Worst car buying experience Ive ever had. I should have stuck with buying my new cars from Chevy dealerships, because they know how to take care of their customers. This place treats you like its a privilege to buy a vehicle from them.

Very poor customer service after a sale. Purchased a new Dodge ram. Part of the sale was to include steps added to the truck and I was going to pay for a few additional upgrades. Was told I would be called on Monday to schedule an appointment, Monday came and went and Friday I went up there because I couldnt get the salesman to return my call. After speaking with them they said they would be sure to call me the following Monday with an appointment date... Monday came and went no call. I then called the Manager he gave me an appointment time... I showed up a few days later at the appointment time and they didnt have me on the schedule. They took my truck and said it would be done by end of day... they had to keep my truck for 5 days because they couldnt figure something out on the 5 day I said just give it back... they said they would order a part and would give me a call on Monday to schedule another appointment to finish the installation... guess what, 2 weeks later and still no call. Moral of the story, they dont offer prices any better than other dealerships and others have much better customer service.... go somewhere else.Update: over a month and still no call.

They have had my jeep since the beginning of May due to waiting on parts. They got the part Friday said it would be fixed Tuesday. Its now Thursday and I finally got through to someone who was supposed to call me right back. Its now an hour later and no one has called me. I tried to call again and got transferred then hung up on. Every time I call I have to listen to that annoying message about how they treat people like family. With family like that who needs friends??

I would never ever take my vehicles to them for service unless it’s warranty work. And then if you have an extended warranty they screw that company tooHere is an example of what I witnessedTook our vehicle in for EXTENDED warranty work. Four hours later they claimed the labor wasn’t covered and wanted to charge us three hours for labor.when they finally figured out it WAS covered they told the extended warranty company it was FOUR hours !!The other elderly lady had been there five hours to get a headlight changed in her Dodge Challenger, they charged her $118 for a headlight!!!Last week we took our Jeep in for oil change and tire rotation, it was two and a half hours and $138 !!!!They obviously have some kind of issues with ripping people offNever, ever again will you waste my time or money

Very poor customer service call several times left numerous amount of voice messages and that never got a call back bought a 2020 voyager brand new no miles having issues with van and feel like they don’t want nothing too do with it very poor customer service

I have been thinking about trading in my old car for my dream car - a Jeep Grand Cherokee, for months now. I knew Tyler Bosnick from going to college together, and I knew that he would be the perfect person to help me find the perfect car. My boyfriend, Nick, and I went up there to meet him on Saturday just to look around, and I ended up finding a white 2020 CPO Grand Cherokee that I absolutely loved, and Ty was so helpful in the entire process. He was knowledgeable, he respected my price range, and he was so kind the entire afternoon. If you are thinking about getting a new car, Ty is your man, and this is your sign to do it! Thank you so much Ty for all of your help and for making the process completely stress-free! I am so excited!

I bought my 2020 ram 1500 from them in January. It has 3,800 miles on it. It has a vibration and theyve looked at it twice and not fixed it yet. Took it to gateway and they proved on paper that it is the tires that are junk. Brand new tires! But they wont honor the warranty. Will never do business with Fletcher Dodge again!

Tyler has been absolutely wonderful. He was very professional and personable throughout the entire buying process. He has gone above and beyond even after the purchase to make sure I am enjoying my new ride. I have already passed along his card to several people I know, and I really cant recommend him enough! A+ Customer Service!

Wonderful dealership with friendly staff! Donna Masters was my Sales Professional and she made buying my new car a wonderful experience. She was both helpful and accommodating to what I was looking for as far as my vehicle choice and my budget! I would definitely recommend coming here if youre looking for a new vehicle!

The BEST car buying experience ever!!! Tyler was great and very professional. I would highly recommend this place to anyone looking to buy a vehicle. Tyler helped me out every possible way that he could and not to mention he put me in a 2021 Jeep! Tyler is definitely the man when it comes to car buying!

We have been on the fence about buying a new truck and knew what we wanted but didn’t want to go through the hassle. I reached out to Tyler at Fletcher Dodge in Jonesboro and he was so patient with me and delivered EXACTLY what we were wanting. He also made it incredibly easy and hassle free! We are so happy with our experience and purchase. We will recommend to all of our friends and family and go back to Fletcher if we ever need another vehicle.

Never ever taking my car here again. They have had my car for going on 2 weeks now call to check in on it everyday same thing is said my car was supposed to be finished today and when I called it was not they said they haven’t had time to get to it because of trunk or treat when my car was supposed to be done days ago.

I purchased a brand new Chrysler 300 in 2019. The purchasing process was one of the best Ive ever experienced. However, I also have my vehicle serviced with Fletcher in Jonesboro and every experience has been everything but pleasant. Every service they are to have changed my oil and rotated my tires. Mind you I get my car serviced very regular as its supposed to and this last visit was by far the worst. I made an appointment a week in advanced and it took 3 hours for a simple oil change. I inquired as to why it was taking so long then they stated they could not find my lug nut tool to take off my lug nuts so needless to say my tires had not ever been rotated. Come to find out the inspection when the car is received on the car lot was not done and my car never had the tool to take off the locking lug nuts. So I had to make another appointment for them to remove the locking lug nut and put different ones on so that the tires could be rotated in the future. Then another issue arise, the radio freezes and then completely shuts off all on its own and when doing this you can not control volume controls or even your temp controls because everything is done on the touch screen. I took the car in to get this checked out the 2nd week of December 2020 and was told that the radio in that model car was bad and known to be notorious for this issue but they had me one ordered and would get it replaced since the car is still under full warranty. I called after the Christmas holiday in January just to follow up with it and could never get a call back but was told it was not ordered until December 18, 2020. I finally received and email back on January 11 2021 from the service manager telling that they had it ordered and he would call once it was in hand. I called again towards the end of January first of February and was told I told I would get a call back never did. Finally I was able to speak with the service manager again after calling for 3 days. I was told that they one they had ordered came in but it was recalled, but they had me another one ordered and it was to be in the next week. Now its a whole month later and I still have not received a phone call about my radio. Ive called for the last 2 days trying to get the status and no one will return my calls not even the general manager. To say Im very displeased with their service department would be an understatement and I will never be back. After calling another Chrysler dealership they stated that they could get my car in and getting the radio in wouldnt be a problem because they get them in almost daily.

Got me exactly what car I wanted with all of my requests met. 10/10 recommend!! Tyler Bosnick made it happen!!

Awsum ppl special thanks to Donna Masters for a great buying experience highly recommend going to see Donna for your next vehicle

Parts Dept. I purchased a new 2020 Ram with the Cummins diesel in November. I told the parts man that. He is charging me $42.00 more than Bayird Dodge Ram who I did not buy my truck through. Needless to say who will get all my business. Fletcher has good sales people but that is all!! Alan P.

Fletcher had my 2010 Jeep Patriot since April 22 they was supposed to put a cv axle on my car they was giving me the run around about getting the axle they finally get the axle and put it on the car got finished they didn’t call me or nothing and tell me that my car was finished I call up there then they tell me that my car is finished after it was so hard to get them on the phone I went up there may 10th 2021 and I paid for my car cause they said it was finished before I pulled off I checked to make sure that they did the job right for 1 on my battery was dead for 2 my check engine light was on which wasn’t when I took it up there for 3 the. Cv axle they supposed to be putting on still wasn’t installed the right way I’m just tired of calling them for them to tell me that they will be calling back and I still never hear from them unless I call

Tyler did a awesome job for us to get us into a new jeep, very professional and answered all questions with knowledge and got us the best deal possible, thanks again Tyler

The BEST vehicle buying experience EVER! Tyler Bosnick was a pleasure to work with, exceeding our expectations at every turn. They may be 6+ hours away from us, but Frank Fletchers and Tyler will be our first call the next time were in the market for a new vehicle.

My wife made an apt to get an oil change and they never even got to her car she had taken a day off work for it. Very disappointed and they dont even answer the phone when we call.

I have purchased 2 vehicles here and just ordered a third. I have to be honest, I work in the service department but I still wouldnt buy anywhere else.

The work Andrew put in earned my business and I would recommend him to anyone. Good attitude and easy to work with.

Wanna say Mrs. Donna is the best!!! She got us an awesome deal and stayed in contact with us through the whole process. Before we even came she was texting and calling telling us of the different deals and trucks she had, she stayed in contact everyday until we came to get our truck. She was one of the best sales person we have ever dealt with!!!

They really go the extra mile to get you the best deal

I have purchased three vehicles from Fletcher and I recently purchased my last one. I bought a Dodge Ram from them and less than 48 hours later my front driver side window fell off the track and down into the bottom of my door panel. No big deal, things happen. When I stopped by to see if I could have them fix it (not asking for any discounts on price or anybody to do anything for free) I was told that it would be a week to ten days before they could take a look at it. All the while its below freezing and raining. Ran down the road to there competitor and they fixed it in 15 minutes. I know where I will be buying my next vehicles.

Great service, thank you Donna Masters. You do a wonderful job taking care of your customers. Keep on keeping on....🌸🌸🌸🌸

This is the 3rd vehicle that I have purchased from Frank Fletcher Dodge within 2 years. I am a true believer that if you purchase a car from anywhere else, youre wasting time and money. Mr. Eric Jones and Dyhia (I know I didnt spell that name correct) but these guys are AWESOME!!! I have encouraged all of my members of my congregation to make seeing these 2 gentleman a priority for the next car buying experience. Im not trying to take away from any other sales representative, but Mr. Dyhia and Eric Jones is what customers look for when making a decision on an investment such as purchasing a vehicle. Mr. Frank Fletcher, I want to personally say thank you for having them apart of your team!!!!

Clay was an excellent representative. He went above and beyond to help my fiancée and I pick out our first family car. He set us up with a very good Jeep Compass fully loaded and got us a great deal on it. He made our very first car buying experience very seamless and smooth. He was very friendly and very knowledgeable about the vehicles.

Wonderful service an friendly sales person!

Great Great. Ms. Donna Masters are a Great person. Had a nice time today. Got the mine van we wanteded. Thanks Ms. Donna Masters

Got great trucks and Jeeps, suvs and more

I purchased (2) vehicles at the same time and Jason Causey, was a excellent salesman and made us very comfortable with our experience at Frank Fletcher Dodge .The entire staff was a pleasure to work with, and a big Thank you to The General Manager Josh Brown for making sure we were happy with everything. I really appreciate it.James Tubbs

I went in for an oil change and came out with a brand new jeep! Donna Masters was so awesome to work with and made the entire experience the BEST experience Ive ever had buying a car. She worked hard to get things moving quickly. Thanks Debbie and Fletcher Dodge!

Service department is very unorganized. Was told I’d receive a call once parts arrived in 3-5 days. Called to see if my parts arrived after 2 weeks and they didn’t know what was ordered for my vehicle.. If my vehicle wasn’t under warranty it wouldn’t be going there.

Tyler Bosnick is a great guy and it was a pleasure doing business with you thank you for everything you helped us out so much!👍👍

Orlando and Dhiaa are amazing to work with! I had my eyes set on a specific vehicle, the dealership who had it didn’t want to close the deal. These guy worked us out an awesome deal and had the Grand Cherokee Trailhawk picked up from Memphis for us. With the busy life we have, they worked everything out over the phone and had everything ready to close it out so it didn’t take us all day to purchase my dream car. In the words of the great Dhiaa “Mopar or no car”! You guys rock! Thank you again, y’all are an amazing team!

Just finished my oil change here and let me just say they are the worse!!! Literally made me wait for 3 hours to get an OIL CHANGE! If you plan on coming here just be ready to have somebody pick you up or have things plan to do because they have the slowest service in town PEROID!!

They are so rude and I will never take my car back to them. I got a few things done that was minor and they tried to charge me over $800. I called Bayird Dodge and asked for the same things to be done and to give me a price and it was half the cost Around $500. The Parts manager name GEORGE CARTER was so rude and told me not to come back to get my car fixed . That was not good customer service at all. They also charged me for things I didnt ask for. I would never recommend going there again and make sure you are getting your money worth before going to them. And they know who typed this up anyways lol. They was big mad when I got done.

I scheduled an oil change days in advance for 4:00 pm. I stayed and waited an hour only to be told that the technician didnt know about my vehicle was waiting and that he was just starting on it. Five minutes later I was then told they didnt have a filter for my vehicle and that it would be Friday before they would have one so they wouldnt be able to do my oil change today. What was the point of scheduling if you werent going to have the necessities to perform the job. This has been the worst experience Ive had with Fletcher and all I got was a Im sorry, unacceptable.

Don’t answer damn phone and not honest. My trucks under warranty and they’ve had it for months. Terrible communication. Will never buy from them again.

Had great vehicles at a great price! Gerald Arnoult did an amazing job. Found us exactly what we wanted. In and out with a new vehicle!

Sales representative was very down to earth and personable (not like the atypical, cheesy car salesman you see on tv or movies). Quickly found us vehicles my and wife were looking for and was extremely flexible and willing to do what it took to get us the price range we wanted for both vehicles.The only reason it’s not a 5 Star rating was I was informed we could come in Monday morning to drop off the checks and pick up our cars (and mine would be detailed and ready); the reps seemed caught off guard, but still did their best to quickly accommodate the promises that were made.All around, I would still recommend Dodge Fletcher to anyone looking for used vehicles.

Service department lied to us and tried to bill for work they hadn’t done, kept the truck an extra day and when my husband picked it up it still wasn’t complete.UPDATE: Ended up taking his truck to Bayird in Paragould. The brakes that Frank Fletcher said needed to be replaced, actually didn’t need replacing at all. The check engine light issue that Frank Fletcher was going to charge $100 to fix, Bayird fixed for FREE because it was actually covered under our warranty. Frank Fletcher is unreliable and dishonest, and the general manager doesn’t care about his customers enough to return a phone call. Go somewhere else!!

Donna helped me a few weeks ago purchase a new van and it was a fantastic experience. She was very professional and helpful! Definitely would recommend.

I was nervous to go test drive and look for a new car alone, but from the moment I began talking to Donna Masters, it felt comfortable and the whole experience went much easier than I thought! I never felt pressured and it felt like I was working with a friend. Thank you so much Donna!

I dont recommend this dealer because steal you money and give horrible car that, have mechanic problems and they wont fix and if they fix charge more then should be .

Austin was an excellent salesman. He wasn’t pushy and he worked hard to get me the Jeep I wanted within a REALLY good price. Would definitely recommend!Edited:Absolutely the worst place to buy a car when it come to customer service and then being truthful. They never answer the phone and when they do, they either hang up on you or transfer you to random lines throughout the building. Austin Muse was my salesman, and he is an absolute liar. I love my vehicle, but wish I would of gotten it else where. Spoke to the GM about my by issue and he kinda offered to fix it, but not like he should have considering I’ve only had my car 2.5 weeks. Never would I recommend them. Which is a big turn from two weeks ago.

Had an 8:00 appointment for something that was told was maybe a 30minute fix waited more than an hour not going to ruin my love of my new pre-owned but still

I just wanted to express my appreciation for the speed and quality of the service I received when I had problems on my Ram Eco Diesel.

My friend Sierra referred me to Fletcher and they took amazing care of me! Austin Muse is a GREAT salesman and got me in an awesome SUV with only a trade in and even bad credit!!! Come here for your next vehicle and ask for Austin!! 😬 I would honestly give more stars if I could

For a great experience stop in and see Mr. Dia! He made buying our vehicle fun and painless. He was friendly and informative. The team at Fletcher were A+. Not to mention, we got all of our business handled in under an hour! I drove out with a 2016 4runner and have no regrets. Id suggest Fletcher to anyone looking to buy a great vehicle at a good price from caring, professional people. Thanks Dia!

Very competitive and attentive staff, Gerald did an awesome job with the prompt attention to make sure the deal went through, great trade in on my truck and Josh was helpful in explaining and getting the financing done quickly. Really the quickest car buying experience Ive ever had. And i love my truck. Thanks guys, see you on my next buy.

Aaron Farley was able to read my mind & get the perfect vehicle for me!! He worked hard to get my price right & was super personable. Danny & Michael were also great about explaining everything to me to make sure I knew what was going on.

I enjoyed the experience and the help I got on my used vehicle purchase. I want to thank Joel for helping us get into a great used vehicle. I bought 2 new vehicles from Fletcher Dodge before and now I can say Im not disappointed for buying a used vehicle from them either! Thanks!!

Absolutely horrible experience with the mechanic service, I will never EVER be back, I will never again recommend them for any service whatsoever. They may have fixed what I sent my vehicle in for BUT I left with a whole other issue, an issue that was caused by THEM while repairing my vehicle. How do I know that? Well, I have NEVER noticed my vehicle EVER leaking, not even a drop. That’s something one would be able to see happening to their vehicle. Sent it in for repair & now all of a sudden it’s leaking like crazy. When they initially looked at my vehicle, told me what was going on, quoted a price, ordered the part & set up repair; they never once said anything about ANY leaks/cracks. Then I get a message that while they were repairing they “noticed a hose leaking”, quoted it as a $600+ repair. (Which I told them I would look into getting fixed elsewhere) so I get up there to pick up my vehicle and there is a huge puddle under my car, open the hood and sure enough there is a leak coming from a hose that is visible immediately, how did they miss that when they initially looked at my car? Seems odd they would have missed it given that you can see the leak & exactly where it’s coming from as soon as you open the hood; also seems odd my car has never leaked before they put their hands on it. Tried to speak with the “manager” but he was worthless. Just a truly horrible experience during an extremely stressful situation, which they made worse by being careless and rude.

Service department takes at least 2 trips in the shop to fix problems, and then work quality is poor you have to go back behind them to make sure problem is fixed. And when you call with complaint they will say that your expectations are too high and that no one can please you. All I can say is just please go anywhere else but here.

Danny Mauch was professional and very knowledgeable about the Ram 2500. I was very upside down on my trade but he told me he would could get it done and he sure did! Thanks for helping me out. I couldn’t be happier!!

A couple years ago Robert(Skippy) Walters sold me a truck when he was at another dealership, well due to circumstances I needed something with good gas mileage and went to Fletcher last week and looked at a vehicle in my price range well he knew I really did not like it or want it in particular so I told him I wanted a brand new Challenger, I am a rough customer, I know what I want and how much I can afford. Last time he delivered it to my door after a month of haggling and finding the right one. This was a week and today I took home a brand new Challenger. Robert worked with finance and management and I know (I looked at 5 other dealerships) I could not have gotten a better deal. Give him a chance, he was not only my salesman after the first one he is my friend. Thank you Skippy.

As far as car dealerships go, I can recommend this one. I have purchased my last 2 vehicles here. That being said, its a car dealership, and what you might expect. I think their prices are very good on used vehicles. They work hard to get you good financing. Service is not super speedy, but they do pretty good.

Our salesman Josh King done an extra super job at helping us with our new truck purchase. I would recommend him to anyone for best service. as a matter a fact, we came back that night for a second vehicle from him!! keep up.the good work sir!

We had our oil changed and tires rotated. Our Service Advisor went the extra step to make sure that our service was completed properly. We really appreciate her extra efforts. We were very pleased with our vehicles service experience.

I have purchased many vehicles in my life and this was by far the best buying experience I have ever had. I have found a new home for buying trucks. Sales staff was amazing.

Very difficult to work and communicate with service department.

Just purchased my third vehicle from Fletcher in Jonesboro and it was another great experience. Jimmy worked hard to make the process painless. No back and forth like other dealers. Will definitely be visiting again.

They did not apply my $25.00 coupon saving on my oil change and tire rotation. I called and ask about it and was told they couldn’t apply it after it had been picked up. It was sent to the first person who made my appointment but was lost. Had to make a second appointment and the coupon was not applied. The coupon came to my email in the same name as the service was scheduled.Looks like it would be simple to take care of the customer!

Got me in same day, even though they were covered up. Had to wait awhile but it was expected. Checked everything out and topped off fluids. Great service and good coffee. 👍

Went in trying to get something else, but it wasn’t working so they put me in a brand new vehicle with less miles. I’m in love with it, and it’ll keep me happy until I can get my next new vehicle! Thank you Frank Fletcher for the amazing effort! It was a long 5 hours but these guys (Marshall and Aaron) are honestly the best salesmen I’ve met! Everyone go purchase your new or used vehicle from the Frank Fletcher dealership!

I can make an oil change appointment and it still take them 3 hours to get my car done. They refuse to ever wear masks or inforce them on people coming in when were one of the highest infections counties. I wish I wouldnt have bought my car from them

Jacob Hicks was very patient with me. At first I really didn’t think we were going to make it anywhere but he proved me wrong and by 10:30 I was leaving in a vehicle that made me happy. By that time I’m sure he was ready to give up. Thank you Jacob Hicks and Michael Proffitt for dealing with me and making sure I left happy.

Great service and I will continue to do business with this dealership. The staff were friendly and quick. They made the process very easy and pain free. Great service and great dealership.

Fletcher Dodge Dealership, had a great experience with the guys at Frank Fletcher Dodge and Jacob Hicks was a great help and took me throughout the whole process of buying a new vehicle, that really suits my life style. Thank you very Mr. Hicks job well done

The service dept is second to none!!! Stephanie went out of her way to make sure that I was taken care of quickly when I was notified of an airbag recall on my car. She got me in and out that day and had the most amazing personality!!! Best service I have ever experienced at a dealership!!! Thank you for everything, Stephanie!!!!

I’ve been wanting a new car since forever and everyone’s told me different things. I went to Fletcher Dodge yesterday and I drove home in a 2019 Jeep Cherokee with 5 miles on it, thanks to Jimmy Burnett. I really appreciate y’all and it was worth the wait. Thank you. Thank you.

We have purchased three vehicles from Cameron Jacobs since October 2013. He is now in finance, but ask to talk to him and hell fix you up with a good salesman. They gave my daughter more for her vehicle than we had hoped to get and sold her a car at a good price too. Didnt jack the price for taking the trade in as some do. We got good prices. Be prepared to stay a while for the financing and paperwork, but have to remember they are dealing with more customers than just you.

I have purchased my last 2 vehicles from Frank Fletcher Dodge. Mike Stevenson and the team went out of their way to help locate the vehicle I are looking for and to keep it within my budget. They were also willing to stay late, which allowed me to be able to come by after work hours. The service dept is courteous and was respectful of my time. They set up an appointment and an estimated pick up time, which made it convenient for me during a work day. Check them out on your next auto purchase-highly recommended!

It was the easiest experience I have ever had buying a car. Be sure to ask for Joseph Chappell. He was very considerate and helpful. He never seemed pressuring or overbearing as a salesman sometimes is. The finance team was terrific too. I couldnt believe they made it so easy. I recommend anyone looking for a car to go to Fletcher!

My sales guy Danny did a great job finding me a truck and was very knowledgeable on the 2500s

Jahbari was my salesman, and I dont think Ive ever come across anyone else who worked so hard to get me into a car I loved. He kept his eyes peeled for me, and finally found the perfect car. He was so easy to get along with, best customer service Ive come across in a long time. I would absolutely come back again and Ive been recommending him and Fletcher Dodge to everyone I come across!

Terrible experience. We bought a certified 2018 jeep, since we bought it two weeks ago it has been in the shop twice! Attempting to get service department to return calls is near impossible and then they text you instead of calling, unprofessional. Now attempting to get in touch with a manager and it is not looking promising either! I want the issues resolved!

The salesmen was very nice and not pushy at all. He did whatever he could to get us the deal we needed. Then told us we had our deal set and we had moved everything over to the new vehicle car seats and all. Then someone else came back and told us that it didnt work out right! So we thought we were going to have to move everything back to the old vehicle! I was very upset after being there for hours and signing something saying ok to that deal! They finally worked it out and we are decently ok with it. Still a little upset over the confusion of it all. It could have went smoother. Just make sure not to tell someone hey you got this car for this price then come back and tell them sorry its going to be the price you didnt agree to the first time! You could avoid making people upset! Most people would have probably left after that! I will say they gave me a good price for my old vehicle and I appreciate that. Just think they needed to be a little more organized or something.

Had a bad experience with a salesman several years ago and said Id never come to Fletcher again. Drove threw the other day just looking, not planning on dealing with anyone. Kyle came up to me while I was looking at a car that caught my eye and he was very sweet and professional. He was a good listener of everything I had to say and well, sold me a car .Hes a keeper and in my book, an awesome salesperson.

Everyone was very friendly. They made sure they gave me the best deal on my dream car. James is awesome.

These guys will work their tails off to ensure they sell you a vehicle at a price and budget that fits you. Absolutely wonderful service. Couldnt be happier. Go with Jahbari, great guy and really made our buying process a pleasant one. 5 stars.

Todd Wells deserves a star rating of 5. He was knowledgeable, friendly, and not pushy. He made our buying experience an easy one. We havent bought a new vehicle in YEARS, so thank you Todd for helping us!

Very professional and courteous staff takes care of our service needs and questions. The level of services is excellent, that is the reason we return with all our vehicles no matter the make. Heather Wallace and staff are great.

I just wanted to say how pleased I was with particular employee in the service department. It is unusual n this day an age. Despite my grouchy attitude Saturday morning, he went the extra mile to make me happy and never gave me any tude back> Marcus Sims, thank you for making this an enjoyable experience!

I love this place. Thank you Robert Walters and the rest of the people here for being so great

Everyone was so so helpful, and very sweet. They got me in and out with a new vehicle in less than 4 hours! Will def come here again for my next needs