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Discount Tire
1719 W Jefferson St, Joliet, IL 60435, United States
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Discount Tire
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Kr
Review №1

Fair pricing and I was in and out in 30 minutes with an appointment.

An
Review №2

Love them! Amazing and very professional! Prices are great! Wont go any other place. Recommending to others. Thank you!

Si
Review №3

I wish I would have taken pictures I will next time. I love this place. Great prices great service. The guys are amazing cute to some eye candy for sure up here. But no they are really good at what they do. Their customer service is amazing!!! Thanks guys.

La
Review №4

Don’t go here if you don’t want quality service or people who honor warranties you pay for. paid over 900$ for tires for my car, with warranty, for my tires to not even last 6 months and they wouldn’t honor the warranty I PAID for. Never again.

cr
Review №5

Went to Discount Tire for the free air check which I always do. Noticed that one tire was badly leaking and went flat while I was there. Got me 4 new Yokohama tires put on because all the tires needed replacing because they were pretty much bald. Saved $70 on instant rebate on the tires and another 10% off, $60 for military discount. Was in and out in about 2 hours. No review on the tires because Ive only had them a few hours, but the customer service was good.

j
Review №6

Good customer service. Nail in one tire, fixed, balanced and 3 other tires checked also. Out in under 1 hour!

Ce
Review №7

Great prices and very good service.

Ga
Review №8

Always great service and staff. Excellent pricing, free air check during business hours via a drive thru. Recommended!

Ev
Review №9

In and out quickly. Only issue is they didnt reset TPMS.

Es
Review №10

Always very helpful, very trustworthy. Ive been taking my car here for 3 years, bought all tires here, highly recommend this place for tires!!!

Lu
Review №11

Went in this morning to get a new tire. The first guy told me I didn’t need to leave my car since the tire was already off. I asked if I could get it put back on and he said yes when I pick it up. I called again to make sure they said to call an hour before since I only have a 30 minute lunch. The called they said it was all set and ready for me to get it put back on just come on it. I did so and they were not ready they said just give them 10 minutes waited the entire duration of my lunch and nobody pulled my car. I ended up taking my car with the new tire in the trunk and my spare still on.Very disappointed in the service.

Al
Review №12

Fair prices, great customer service, and they got done when they said they got done. I am 100% satisfied with the service and would recommend this place anyone.

Ta
Review №13

Ooh. My. Goodness. These guys are amazing. Tyler, Carter, and Paul SAVED US. They absolutely went above and beyond to help us in a pinch. We were driving an F150 with a 12ft U Haul attached for a cross country road trip and our tires needed to be replaced due to horrible weather. We had no appointment, but it was no problem for them. They helped us unhitch the trailer, replaced our tires, and even offered local food recommendations while we waited. Service was quick, quality, and courteous. 10/10 would use this place regularly if I could. We are eternally grateful that we happened upon this gem of a business and their incredible staff.

Dy
Review №14

Real shady place a guy named Carter or Karter don’t remember the spelling was a real pain. He didn’t like working that’s for sure. Was giving me a hard time…. HE LOOSENED MY CALIPER BRACKET BOLT ON MY TRUCK MIND YOU I HAVE KIDS IN MY TRUCK!!!! NEVER GO HEAR I WENT HERE FOR A SIMPLE BALANCE OF TIRES AND HE TRIED SELLING ME WHEELS AFTER I JUST PURCHASED A MONTH PRIOR $1500 in tiresPLEASE NEVER GO HERE HE TRIED MAKING MY BRAKE SYSTEM FAIL!!!

Vi
Review №15

Perfect service, arrived to replace 1 tire on the wheel, Jonathan took care of it the same moment. 5 minutes in & out.

Ph
Review №16

In an emergency there is a good likelihood that they will have the tire you need in stock this is the only reason I am giving them 2 stars. I used to recommend people take cars them at least once a week till I had two customers of mine call me back with terrible reviews of the labor. I decided to bring my personal vehicle to them to do a balance and rotation. After they were done I checked it over and found one of the rims did not have any weights on it at all. I then took it to another tire shop that is well known and respected in the local community. He took it in and was shocked that they let the vehicle leave there lot without talking to me because one of the rims was so out of balance that in his words if I dove the vehicle for any real distance I would have to buy a new tire and the numbers on the rest were not close to balanced.

Pe
Review №17

They were great it is really good deals and treated us really good I would highly recommend this place

Ke
Review №18

Best place around cant go wrong!

Mo
Review №19

On a Monday I ordered rims and tires to be installed on my truck. I was told the tires were available but the rims would arrive at the latest on Wednesday. We waited until Wednesday with no call regarding the order. Called the store and was told they were waiting on tires not rims. We left 2 callback numbers so when the tires arrived we could schedule an installation date. Friday I called and was told that they reached out to 1 number but not the other. Finally scheduled an appointment to get them installed on Saturday morning. We came in waited 40mins to get everything done. The work done was great BUT the placement of the old rims and tires (22in rims with bald tires) in my Chevy Suburban was horrible. The rims crushed a stroller and made a few cleaning supplies spill. We left and on Tuesday were going to get work done only to find out we never received the wheel lock key. Ended up making another trip to the store to pick up the tool. Ive worked in the automotive industry and understand what it takes to make a customer happy unfortunately I wasnt thrilled with my visit. I will NOT be going back based off of my experience, NOT the work that was done as that was acceptable.

De
Review №20

In and out in under an hour. Very nice people too

Ty
Review №21

Slow service. Staff is full of unprofessional straight out of high school kids. Try to bring a manual vehicle there and watch how many times these kids stall it.. lol. Don’t know how much I trust 17 year old kids to put a tire on correctly and make sure my wheels are torqued correctly. Wouldn’t recommend. Not this location at least.

Ka
Review №22

Very friendly, helpful and best of all, fast service to get us back on our road trip after having a flat tire. Thank you!!

ma
Review №23

Great experience. I made an appointment on the computer. Pulled in at 1:50. A person greeted me and said someone would be out to check the air in the tires and get me in. She checked my car out. She guided me in the garage. They checked the tire in question and rotated my tires. They also informed me I need new tires before snow flies. Not pushy very helpful with prices and such. I am from Aurora and knew the discount tire pretty well. Was a little scared about trying this one out.I definitely will be back to get tires. Outstanding service. Thank you.

th
Review №24

Quick and reasonable price.

Ma
Review №25

Excellent service.This was like the fith time back to the store for different vehicles and have always received great service.3 tires on 3 different vehicles covered under warranty.. no questions asked.In and out within the hour as promised.Highly recommend

Ke
Review №26

As always, courteous and professional service! They always go above and beyond and stand by their work.

Ni
Review №27

Very nice people and professional. Thank you so much for the help. The guy made it quick and easy for me.

Gr
Review №28

Very nice staff, got a new set of rear tires for a nice price

JE
Review №29

Ivan is the best!!! We had to get headed home to Oklahoma and HAD to get tires. One was completely dry rotted. He was able to squeeze us in even though they were crazy busy and it only took about two hoursPlease let him know how helpful he was to us!

Fi
Review №30

Discount tire does good work, but 1 hour and 40 minute wait before they got car in to replace rim seem a little long. They called me so would expect to get in earlier. Work good, wait time not so much.

Da
Review №31

They offer FREE tire pressure checks. Theyll add air to your tires at no charge to you. FYI: If your tires pressure is too low, the machine will not allow air to be added. If their free service is this good, imagine how they care for you when you spend money?!

Am
Review №32

Great prices they work amazing i love that younger men are doing the work means they are working making something in life. Prices are fantastic

Da
Review №33

I have been to this facility before and always received decent service. I had an appointment for a tire rotation and to check a tire with a leak at 3:45 this afternoon. I arrived 10 minutes early as I was prompted to when making my reservation. The woman in front of me when checking in was told she had a 5-10 minute wait and her appointment was for 4 pm. My wait time was 10 minutes or so, so apparently its first come first serve weather you have an appointment or not seeing as my service was scheduled before hers. At 4 pm a gentleman came up to me saying they were about 15 minutes behind (I had already been waiting 25 minutes), and they would get my vehicle looked at in about 15 minutes. I told him I needed to be home by 5:30 (I live 5 minutes away). He told me that they would be able to make that happen, but seemed unsure when telling me this. Another 25 minutes pass and my car still hasnt been brought in for service, and neither has the womans in front of me. So I just left, not having any confidence that they would have been able to perform the work I needed done in time. I waited almost an hour for them to get me in, showing up early for my appointment. A waste of my afternoon, and I still need to get my tires checked out.

Is
Review №34

Needed air in my lady truck quick and easy Great staff an Good workers

Ro
Review №35

Dont want to fix a tire, just want to sell you a new one. Will never buy a tire from them again.

Ia
Review №36

Ivan the manager took care of me with great tires. Excellent service very friendly and knowledgeable staff. Thanks alot guys

Pa
Review №37

Wonderful service very friendly staff

Ma
Review №38

Free air check always helpful.

Ja
Review №39

Went to have air put in my tires and Carter was so nice! He knew what I was talking about with my tire pressures!Thanks for helping me Carter!

Th
Review №40

It was ok. It took bout 2 hrs to get a tire to be put on.so it was a long wait. There prices are fair.

Sc
Review №41

These guys went out of their way to help me get back on the road, I called them in the morning and they found the tire size and brand I wanted for my dually and got me rolling in just a few hours, I have been buying tires from Discount Tire for many years and from many stores, this store knows what they are doing, special thanks to Craig and Allen.

ch
Review №42

No appointment, just walked in, tires in stock and less than an hour to get them installed. Great price also

Kr
Review №43

Polite, friendly, hard-working staff. After making an appointment it still took 3 hours and 15 minutes to change 2 back tires. Plan to be there 2 hours, so if your out in an hour its a happy surprise.

Li
Review №44

Great service! I am very thankful for this place. Thank you to the workers and the managers!

Se
Review №45

Very satisfied with the quick service and very knowledgeable staff, one of who displayed some very strong integrity with a circumstance I wont go into specifics about here. Suffice it to say if more employees and employers behaved the way they do at this Discount Tire, Id enjoy my interactions with people in general much more. Friendly, professional, and honest. Will be coming back her for other services soon, thank you again

Jo
Review №46

With an appointment its really quick service.

St
Review №47

Free flat repair friendly service. WHAT MORE COULD YOU ASK FOR. Thanks guys

Ri
Review №48

Good customer service, not the best prices but never had issues with work they have done.

vi
Review №49

I had to wait awhile but they were very busy but I got out about 15 minutes earlier than they estimated

Ch
Review №50

Loved the service.

Le
Review №51

BEWARE DECEIVING COMPANY,MAKE SURE TO CONFIRM FINAL PRICE. Just lost a customer, took a work vehicle here and they quoted me a price, sent my tech and they charged an additional 300 in fees and installation all that should be mentioned when calling for a price. We have a fleet of 7 work vehicles we would always bring them here and after this I will be looking elsewhere for my tire needs in the future.

Mi
Review №52

The free drive thru air is awesome...😎

Ro
Review №53

They will not put air in your tires if it is too low.They fix tires for free if you originally purchased your tires there. Took a hour and a half.

Ve
Review №54

I enjoying going to that particular Walmart because I know where everything is.

To
Review №55

Fare prices, great service!

Ni
Review №56

These guys are awesome! Brought in my ambulance for an air check and found out one of my inner rear tires was flat. They had it off and replaced within an hour for an amazing price! Highly recommend.

Br
Review №57

A++ service! Very nice people at this location and super quick. My vehicle had all 4 tires changed in under an hour, including check in.

Ja
Review №58

1st time there and love the place

Cu
Review №59

I was at the Joliet location off Rt 52 & Larkin and for approximately 2 hours while waiting, there was an employee in the common waiting area not wearing a face mask ! He was on the phone repeatedly talking and interacting with customers without using a face covering. I will never go back to this location!

Be
Review №60

Thumbs Down! They Lie! Stay Away from Craig. Hes no good.

Ra
Review №61

My car had to get towed because the tire was flat and the tow guy came past closing time and the guys still took it in and fixed it for me the same night. Great service !!

ke
Review №62

They fixed my tire for free. Amazing service .

Na
Review №63

Prices are high but the service is great from beginning to end.

Ri
Review №64

Great team

Pa
Review №65

This place is simply the best. They are always willing to help out on the spot, with customers safety always the top priority. Great assessment of tire wear and damage as well as multiple recommendations according to driving patterns and budgets.

Ra
Review №66

Great price. Long wait.

Ma
Review №67

Easy, friendly, quick!

Pe
Review №68

Good nice people here very helpful

ca
Review №69

Hit a pothole on the wonderful Illinois highways.I was in a bit of a bind since I was hours away from home. Tony was able to help me out in a timely manner despite it being Christmas eve. Great customer service.

Ti
Review №70

Because of covid it is appointment online I believe but the service here has always been good

Ch
Review №71

I can always get my tire pressure checked and and topped off for free. Theyve been keeping an eye on my tires for so long, so it made sense to purchase from them. And I got a great price!

Ba
Review №72

I went to Oak Lawn after a plug installed for large nail in the tire.Wasnt sure if the same tire patched and put back on. My tires are about 4 months old.I found after I drove the car 30 miles, air pressure became low.I took the car to Joliet Discount Tire.Tire is new, just under inflated.That happened to me when I bought new tires 4 months ago.When tires are put on, just make sure proper inflation. Really scared me cause I didnt know if I had a leaky tire.Joliet, Im happy with.This got into my tire going through a construction zone Southwest HWY.be careful and I wish construction would clean debris better.Roadside assistance put a plug, reason for the Oak Lawn visit. They underinflate. Didnt know if leaky.New tire.Thank you Joliet for double checking. Under inflated is all it was

Ma
Review №73

Great quick service

To
Review №74

Thanks for the free air

De
Review №75

Just wanted to say thank you to Brandon. Excellent service and his unquestionable experienced recommendation on tires for my truck. Now that I had a chance to drive in the snow, I am extremely satisfied with the tires performance. I am his customer for life.

Ty
Review №76

If I could give this place 10 stars I would, I went in to buy wheels and tires, Tony one of the managers at this location made the process very smooth, Tony and his team are extremely knowledgeable when it comes to wheel styles tire sizes and wheel fitment, when it came time to install the new wheels and tires I was very impressed with the service I was given, Tony again made sure I was being takin care of by getting me in and out. From now on I am going to use discount tire for ALL my wheel and tire needs!

Os
Review №77

Nice people and good prices

Jo
Review №78

They have a great system in place for touchless curbside service. In and out in no time. Customer friendly.

An
Review №79

They are a great but model to deal with. They met my needs with my tire purchase with really good service. I have been dealing with them for years and recommend them to anyone else.

Li
Review №80

Is a great place to go get your tries done at.

Bo
Review №81

No one is better for tires than Discount. outstanding customer service and the employees look like theyre having fun. Been a customer for over 20 years

As
Review №82

Nice guys. Was a little worried when I walked in because there was a lot of people in there. But because I made an appointment I was told Id be the next one in, so definitely make an appointment! They told me itd be an hour & was only 30 minutes to change all 4 tires. I also knew what I was looking to buy when I came in though. Definitely would recommend & will be back.

Ch
Review №83

Wouldnt deal with anyone, any place in Joliet but Tire Discount. Prices are great, economical; they care about theyre customers!Thanks Dan, Amos, and Kyle!

Ro
Review №84

The manager and crew here are awesome. Took my tire in for a repair and they offered a rotation as well, the service was incredibly fast and the service was great. I came in to pick up my vehicle expecting a bill but it was on the house for being a recent customer, as i had bought my tires there last time. Awesome!

Do
Review №85

Service is impeccable! Saved me on Christmas Eve as well as many others. They were very busy, but everyone was extremely friendly. I was in and out less than an hour!

Co
Review №86

They fixed my flat.

He
Review №87

Very good service Ivan is top notch

DJ
Review №88

Im a big fan of discount tire, but not this location. I had the misfortune of dealing with Craig. If you want a sales rep with no respect for your business or your time, Craig is your guy. I went to Discount Tires to have two 6 inch ATV tires mounted. Probably a ten minute job for both tires. Keep in mind, Ive purchased atleast 60 tires from Discount in the last 18 months. Craig explained that without an appointment I would have to wait until 7pm which was almost three hours. So then I suggested that I leave the tires and return the next day to pick the tires up. Craigs reply was simply that he could not guarantee the tires would be ready if I left the store. It could take more than 24 hours. Keep in mind, the lobby is closed, and it was 93 degrees outside. Not great conditions to wait for three hours. As I respectfully challenged Craigs option of holding me hostage at a store that didnt offer a waiting area or even a chair, he began to smirk and actually laughed at the situation. I asked for his manager, and was told he wasnt available. I then requested the number for the district manager and was given a customer service number for an office that has been closed since April 1st. How a company could let a guy like Craig be the face of their company is beyond me. Obviously this store has leadership issues as well or Craig wouldnt be working there. After I left the store, I went to the location on Plainfield road. Lino was the sales person. Lino said it could take 90 minutes, but asked to see the tires. I showed him the two small rims that needed tires mounted. Lino said that he could do immediately, and 15 minutes later I was on the road. Completely different Experience. Mike was the tech that did the job, and he was very polite and accommodating. If you need tire service, go to the Plainfield location. Ask for Lino. He cares about his customers.

Mi
Review №89

Great service and prices. Ive bought several sets of new wheels and tires for my vehicles and always get the lifetime balance and rotation plan plus the warranty certificates to cover my tires. I would highly recommend them.

SS
Review №90

Best discount Ive been too since 2015. Always friendly employees. Just wasnt happy about the lug and nut being stripped on my spare tire holder for my Jeep but none the less the best

CG
Review №91

Certainly great customer service. Really good people skills.

Co
Review №92

Amazing customer service by Tony! After calling Firestone on 59 in Shorewood that told me it would be at least a week before they could even fix my flat tire or let alone to put 4 new tires on...Tony at Discount Tire got me in and out with 4 new tires at a great price before noon the same day. I felt that Discount Tire on Jefferson St. has their act together and would highly recommend to anyone in need. You can see how hard they work. Tony turned a bad morning better and Discount Tire will always be my first choice.

Ma
Review №93

Hands down the best tire service experience Ive ever had. It has to be said that there are cheaper places but the level of customer service is what sets this place apart from the others Ive been to, and makes the extra money worth it. I left my laptop, headphones and portable charger along with all my other gizmos in my car .. I buy my cigarettes by the carton. Those were in there too. Nothing was touched. Everyone was courteous and respectful. I went in bc of a flat tire that needed replacing. Both the new tires I bought were put on and all four rotated and balanced within twenty five minutes. Youll pay a little more and if youre not an early bird youll wait but this is definitely the place to go.

Ni
Review №94

Love 💘 thrm is nice and considerably

Ti
Review №95

So they couldnt fix my tire, which I understood, I get into my 2008 Mitsubishi Eclipse and go home, pop the trunk.. tire not in trunk... I look in my back seat and they put the tire on one seat, and a rim on the other which both were filthy and greasy! I got cloth seats with a speaker in the center... Why?!! What a disregard for my car just because they were not gonna make any money because they couldnt fix my tire.

Ke
Review №96

Been going here ever since I moved out here 16 years ago. Staff is always helpful and knowledgeable, they know how to make their customers happy. I get the road hazard warranty every time I get new tires, I have five vehicles, and have used it on multiple occasions without hassle. They have even gone as far as giving me the warranty on a completely worn and bad tire. Great store with customer focus. I will always go here for my tire needs.

Ph
Review №97

Tires at a good price. I have been using them for 25 years.

Ju
Review №98

Great service.

Ke
Review №99

Good customer service

J
Review №100

Schedule an appt. and you will services right away and be gone within 30 to 40 mins. depending on what it is you need done.

Information
56 Photos
100 Comments
4.3 Rating
  • Address:1719 W Jefferson St, Joliet, IL 60435, United States
  • Site:https://discounttire.com/store/il/joliet/s/1536?y_source=1_NjI3NjA4LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 815-725-6571
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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