I always come to Monroe for tires oil changes and they do an awsome job
Staff is always pleasant when I bring my car here!
Chris, and those at Monro, are always helpful and accommodating. They are upfront about what needs to be done and what doesn’t - which is always appreciated as a regular customer. They do good work!
Great service. The staff manages appointments efficiently and also can help you you find where to buy parts you need if they dont have what you are looking for.
Fast, friendly and convenient. Right next door to the gym so I can go lift while Im waiting for my oil to be changed. Im new to the area and will definitely be back to this location. Thanks, guys!
Good people. In and out with what I needed done. Make sure you have an appointment.
120 dollars for a simple Air stem in my tire. walmart did it for 46 dollars. which included balanced tires. new pressure sensor and programing it to the car. Was my first visit there. Surely for something so simple could of been cheaper then 120
This place will scam you. Requested and paid for a synthetic oil change ($50+) in my car. Got my next oil change months later when it came due at a different shop and found out this place had actually put regular oil in my car. I will never take a vehicle here again and will warn everyone I know as well.
Excellent experience, I will return.
Made appt. for general inspection on used vehicle I just purchased, everybody there were very kind and courteous. Gave multiple options on work to be done and price variations. Couldnt ask for a better place to take all my vehicles.
Quality work. Great communication. Timely.
Didn’t really help my car issue, 4miles down the road it was having the same issue
Less expensive, and good service, at Westwood site.
Repeat customer, purchased new tires. Service provided in a timely and courteous manner, and Chris answered my questions and provided info needed to make purchase decisions. Definitely my go-to place for tires!
This is the only place I’ll go. Chris and Keith are very good at what they do. They are honest and there’s no hidden fees after they do the work. If something comes up while they’re inspecting or doing oil change etc they will tell me and give me a price. They don’t push me to have the work done or do it then charge me, like other places have.
Would rate higher great people and services saved me around 100 dollars from place I was going to go
Will not be going back here, wont install the parts I have that I brought from Auto Zone
Awesome place with such friendly staff. Both times I was there Chris and Glenn provided amazing customer service. The garage always gets me in quickly, and always on a weekend which is super convenient with my work schedule. They do an excellent job and their prices are very reasonable. I’ve had a few great experiences with this garage and I definitely plan on going back for all of my car problems in the future!
I recommend them to anyone. Theyre nice and trustworthy. They gave me almost of things they found and broke it down to level of necessity. I only paid for necessary fixes and made my next appointment for others. Chris and Brendon thanks for being respectful and making me feel like I was a friend not just a customer.
Not sure how these people make their money but honesty doesnt seem to be in there. There seems to be no basic guidelines for the things that are wrong with a vehicle. We went there for an oil change. They said we needed new tires. Went back again after however long for another oil change. No tires were mentioned but our rotors and brakes were bad. Went back again no rotor or brake change no new tires and our muffler was bad and the exhaust needed replaced since the black marks that were on there were caused by a leak.Then something happened that they couldnt repair.So we took it to another garage an honest person who charges reasonable prices and doesnt seem to make something out of nothing to get the additional labor cost. No rotors, no brakes, no new tires. This was for an inspection. Something Monro said they couldnt pass because of the issues.Now we dont even go here anymore. Their ideas of what needs replaced and why and how are too opinionated and not really based off of specific guidelines, but rather personal opinion.
I stopped here because I need an oil change in a pinch and it’s one of the closest places to my house. They tried to sell me a full synthetic oil change (70+ dollars) and change me way more than what is necessary for my vehicle. My vehicle requires a synthetic blend that I only pay 40 dollars for at the certified service dealership I purchased my vehicle at. It seems they were trying to take advantage of a young women who appeared to not know much about vehicles however I’ve worked in multiple dealerships and I’m glad I know better. The worker was rude and pushy and insisted that this is the way it is. He was incorrect. I would rather drive 40 minutes away rather than a mile up the road just for a simple oil change, in which I did.
They are thorough, have decent prices and are up front honest. They will back their work.Updating my post as of the last visit. Got my oil changed (high mileage) and replaced the protective plating for my back brake on October 4th. They are always the best and test drive each time. Forgot to go back for wheel torque. Will be back soon.
Very fair priced, great staff and very friendly. Didnt charge me for anything I didnt need. Quick service
I Had My 2018 Jeep Renegade Serviced At Shop 273 In Johnstown Pa.It Was A Great Experience, Glenn The Assistaint Manager Treated Me In A Very Professional Manner. Chris The Manager Is Top Notch. I Found The Shop Very Clean, I Have Nothing But Praise How They Took Care Of My Vehicle, And Will Be A Return Customer In The Future If Needs Arise.Monro Should Be Proud To Have Such Great Employees Like Glenn And Chris.
Well Ive been here for over an hour for an oil change... and Glenn, the manager Im assuming, was less than welcoming. I brought a work vehicle in and he was very rude and snarky. No sense of humor and very salty. And Ive heard him interact with lots of clients within the last hour. Glenn may need a hug or something but he definitely needs to brush up on his customer service skills. He kept asking everyone to give a review on google so here yah are Glenn.
Aways Outstanding. They always take great car of my vehicles. Let me know what Ill be needing in the future. Very honest and trustworthy. Definitely recommend!
I have always went to Jiffy Lube in the past, but I found myself in a jam today so I tried out Monro to change my oil. I am a life-time customer. They got me in and out quickly, the staff was very helpful and even helped me out with my coupons. I highly recommend this place to have your work done.
I’ve been coming to Monro for service on my vehicles for over 30 years. Chris Eppley was the manager at the Luther Road location when I 1st met him. When he transferred to the Lyter Drive location, I followed him there with my vehicles for service. Even though it’s a bit of an inconvenience to travel 20 miles out of my way, I feel his friendship, loyalty and trust is worth every penny that I’ve spent over the years. Estimate dollars spent over $ 20,000 .00.
Actually, I am Helen Curcio, not Celena. As usual the service provided by Monro was excellent . One of my tires struck a curb and it ended up with a huge hole and broken rim. After the small spare tire was put on I immediately drove the car to Monro on Lyter Drive. After assessing the damage Keith ordered the necessary tires,etc. I am pleased, as always, for the good service that was given to me in a timely manner. I feel comfortable having my car serviced at this particular Monro shop because the employees are courteous and helpful.
Inspection was about to expire (2 days). They said to bring my car right in and they would try to get it in that day or the next. 3 hours later they called and said it was ready!Always have been honest with needed and suggested service.
Always easy to get an appointment, and the men working there are really pleasant. The only reason I didnt give five stars is because of the prices of their services outside of routine car maintenance, (i.e. oil changes and car inspections). Also, they do seem to try to push other services at times. Otherwise, really enjoy taking my vehicle here for routine services.
Friendly staff and great customer service. Chris was thorough with his explanations to make sure I was getting exactly what I wanted. I would highly recommend this shop!
Gr8 work
I go to Monroe for all my car care needs. Very polite and knowledgeable staff. They are fairly priced, work is always top notch!
Ive taken my vehicles to Monro for meny years now. They always treated me great. They even provided me with a ride home when I didnt have one. They are good people! I recommend thier auto repairs to anyone any time, any place.
This place wouldnt inspect my car because it was registered in Westmoreland county and it was a Sunday but Id made an appointment
This shop is my go-to place for oil changes and inspections. I really like the convenience of being able to make an appointment online. They are always courteous and thorough.
I was having problems with my battery and stopped in to see if I could get it checked. Chris, the manager, came out in person and tested my battery. It had a bad cell. He was able to get a new battery installed in less then 10 minutes at a great price. What a great experience. I will definitely go back!!
Chris and his team in Westmont do an outstanding job taking care my vehicles. They always let me know my options on what I need to take care of. Honest and good mechanics who I trust with all my vehicle needs
Chris and Keith are great. Aways show me what I need and what I might need in the future. Always professional and honest. Fair prices and great service. Would recommend to anyone.
Very professional, clean facility and respectful staff and mechanics.
Thanks to Glenn and staff for putting me back on road quickly with new battery. I appreciate you!
I have been taking my vehicles to Monroe Muffler for the past 11 years. Keith & Chris are wonderful! They are knowledgeable and take their time. My family also takes their vehicles to Monroe Muffler. I won’t go anywhere else in Johnstown! They do great work.
Chris Eppley constantly provides superior service. He pays attention to his customers and oversees his staff in a professional manner.He gets you in on time and gets you out on time. He reviews your vehicle’s needs and informs you of them.Great guy...great store.
This Monroe facility has been consistently responsive, and provides good service at competitive prices. Other than major mechanical repairs, they are my provider of choice for service and repair needs.
Everyone is always friendly & polite.When I wait on my veh it never takes long for the work to be done & I never have an issue with what they do.
The team at this location was extremely helpful and understanding of my needs and issues and got my car all fixed up and at a great price
I will always trust this place. Chris is the best to deal with he is a great manager!! They are hardworking and honest pricing. Saved me alot of time and money elsewhere. My vehicles are in great shape because of them.
Have had satisfactory service for at least 7 years with my several Subarus. Most recently had to replace my tires. The tires were previously purchased at Monro. I was given mileage credit for the old tires which had not reached their maximum mileage. This $ was deducted from the purchase price of the new tires.
I have taken all of my vehicles there for many years. Good service and affordable prices. They have even told me I didnt need things done when I thought I did. How many service stations would do that?
I would like to say this is one of the best places to get work done on your cars.very friendly and outgoing employees. I would highly recommend them
These men are awesome. Very friendly and entertainined my 2yr. Old as well.! I recommend them to everyone.!
I like this place, but my wife took the same car to get looked at and they quoted her over $700 more than they quoted me. Just be careful and make sure you dont get one pulled over on you. I do believe this is most garages though.
Best staff and best place around. Everyone is so friendly and they get the jobs done quickly and quality
Quick good service let me know what was wrong with my car without pushing repairs on me
The staff was friendly and courteous and my tires were installed in the time specified with no problems whatsoever.Thank you!
Weve been taking our vehicles to Chris and his team for many, many years at Monro -- from routine oil changes, inspections to breakdowns and everything in between. Always had a good experience. Techs are friendly and take time to explain. Straightforward service with no gimmicks.
Always professional and courteous service. We appreciate the way they try to see potential problem areas and alert us to them before they get truly serious. I would recommend them to anyone.
I dont have good luck with oil change places like this, and the wait was long however they took me on a non appointment and was considered a drop off so the wait was infact my fault. Went for a state inspection, they found a reverse light out and replaced it. The guys know their stuff and are very professional. I will be back to this location.
Monroe queezed me in and fixed my flat tire in a timely manner. I always receive the best, honest courteous service! Highly recommend!
Always good, convenient service. Very knowledgeable and friendly staff.
Keith and the other guys are amassing. They do a great job! Monroe is best place to go when you need an oil change, inspection, etc. I just got my car inspected a new battery and an oil change couldnt be happier with the customer service I would highly recommend them at monroe
I realy like this garage because Chris is very helpful and very cheerful when you arrive for your appointment.
Always good service and up front pricing, so you know what you are getting. I have been a customer at the Westmont location for over 10 years, and I am always happy with the work they do! Thanks, Monro!
Both times I had a service done here was excellent and the staff was very helpful. Will definitely recommend this place.
Very nice staff... and they get work done in a timely manner.
The people at Monro are always super friendly and helpful and I always feel like theyve gone above and beyond in their service!
Needed a tire... Wasnt helpful even a little bit. I dunno maybe my experience wouldve been better with an oil change or something but Im staying as far away from Johnstown as possible so Ill never know :)
Always great service. Never had a problem. Definitely recommend!!
Very friendly staff! Quick service too.
I needed brakes for my wife’s car so I called this morning and they fit me in without an appointment . Keith did an awesome job and gave me a great price with no hassle.
Oil Change and InspectionGreat service ready on time good value
Ive been taking my car to Monro for years now & I always get good service. They are very upfront with me about what is wrong with my car & I am aware of how much my repairs are going to cost before I pick it up.
Always top notch service.. in right at my appointment time and out quick
Ok...I have gone to this location while I lived in the area and had two vehicles. The first was a 2005 Jeep Liberty and the current 2011 Kia Optima. They had make sure my vehicle was running and in good shape. Just recently (literally April 5, 2019) I drove to Johnstown from Canonsburg to visit my parents and my spring broke on the passenger side and I didn’t know it. I knew I needed to replace my ball joint on the driver side and was going to do it. My mother asked me not to drive back to Pittsburgh and leave the car here to get fixed. I asked them to fix the ball joint (which they did), as they brought the vehicle down, the spring fell out. They ordered the new spring and had it shipped overnight and fixed it when it came in. I just paid for the part, I wasn’t charged for the shipping or the labor for that fix....just the labor for the ball joint and I paid the part for the spring. I needed my vehicle and had enough to cover it. I’m grateful for that.I know my story is lengthy but we’ve all had a bad experience at some point. I did have a bad experience at this location before and it happens, however. When they do jesters like this, it heals the injury. I’m grateful!
Fast friendly service and great people would always recommend them for work checked over vehicle to make sure no problems like that they take the extra time to do that for me
Great Place. Always helpful. Great employees.
The guys at monro in westmont have always been helpful. Couldnt ask for better service.
So glad to have a quality service station I can trust close to home!
Srrvice very good, and mgr. and techs. Very courteous.
Always great service and I never feel taken advantage of. Highly recommended.
Just had my tires replaced at monro in westmont pa fast friendly service and great prices always able to get me in and do great work would recommend everyone use this place for all there work
The main garage i use to service my vehicle when i have to be at work. Great group of guys and they always take very good care of my vehicle.
Friendly efficient staff. In and out quickly.
Trust Monro Muffler in Westmont Johnstown PA with all the services they offer. If they tell you something needs fixed or replaced. You can trust the work will be done right. I would recommend them for all your needs
Great service, got my in on a Sunday when I needed new tires and had the tires I wanted in stock.
Had new tires put on and work was done very well and even did a free check of other things.
“I give them a five star! The manager Chris is beyond amazing! He’s understanding and super knowledgeable! The staff are rather friendly! Everyone I encounterwas great! Chris is a great manager and I am very satisfied with their service! I drive two hrs to see them rather than a 15 min drive lol! Go Chris and thank you for being so great.. “.This was my review a a year or two back. I must admit that the service here only gets better! Bill has shown me and my car great customer service every time. I highly recommend.. and when I say I’m picky, and that customer service is huge to me because it isn’t hard. But for some reason, customer service is lacked tremendously within todays businesses but it’s guaranteed here! THANK YOU.
Got a new to me car and called this monro location for tires. not only did they manage to squeeze me in same day- they told me about tires that were on sale saving me a lot of money! same day service and money still in my pocket. thank you monro in westmont! you now got a loyal customer!
Very helpful! Didnt charge me to check my car before traveling, and they were quick and polite. Thanks, Ill be back.
This particular monro locatio in westmont gives amazing service. I refuse to take any of our vehicles anywhere else. I have been bringing my vehicles here for years, once trying out the richland location and quickly coming back to this one. The staff is knowledgeable, and not pushy. I never leave feeling like i was simply a sale. The staff lets me know when items i may need in the future- for example tires- are on sale at that time, saving dollars while getting what is needed when it is at a better price! They let me know what maintenance is needed, how soon it is needed and also help to prioritize if the wallet needs that too! I love the fact that i can drop off my vehicles and walk down to local stores to shop knowing they will call as soon as my vehicle is finished. I would highly recommend this particular location for all of your vehicle needs.
Just recently had a tire replaced on my car due to a flat, affordable prices and quick and efficient service.
Great staff n experience well done thanks
Walked in and they treated me like I had an appointment. nice staff and service.
Fast service. Good prices.
Very professional & courteous I would recommend people to come here they do an excellent job and I wont take my cars anywhere else. No1 in my book.
Nice customer service and they went above and beyond by fixing my rubber bumper that had come loose! I didn’t expect that. I found my new oil change place!
They always make you wait a day or two just for an oil change. Drove by the shop and they don’t even have people inside. Just lazy.
As always, good service, courteous staff and good workmanship. I have been going to Monro for years and will continue to do so in the future.
I have been going here for years, and will be for many more. 5 stars for mechanics and managers alike.