Auto coolant has become an unnecessarily complex subject. I stopped in at the Broad Street store in Johnstown the past week and David was extremely helpful in boiling down (pun intended) the subject. He gave me information for several of my cars and did so without acting put upon to do so. High marks to David!
Staff member worthless as the bag of high chew he was fumbling through. You think that a “man” working at these types of places would figure a woman coming in with questions about an item or trying to buy something to get truck legal for night driving would be like see what you’re talking about. But whatever I’ll go somewhere else 🤷♀️
A few guys at this store is lazy but there was a new guy here tonight and I he had exceptional people skills and very helpful.
Electronics cant be returned and purchasing online has a burdensome return policy taking days to refund. Otherwise I love them speed perks and deep online based discounts.
Good service and good line of products! Thanks John!
Went in to get washer fluid and the the guys at the front desk were so helpful!The one employee helped me get my car hood open and made sure I put the washer fluid where it needed to go. 😉Very helpful and personable employees!
They had exactly what I needed to fix my car.
Super helpful employees! Very knowledgeable and helpful! I went in for a set of new wiper blades and while that may be thought of as easy, the salesperson was very polite, quick, and knew what needed done. He helped out with getting a coupon, and then offered to out the blades on. I took him up on it because I figure that they are much more the professional with this and they do it everyday, I do it maybe once a year. He had the blades on lickity split, and one of his co-workers (maybe the manager?) was outside doing something else and he just came right on over to help/oversee things and it just really struck me as a well-run team.Thanks for a great experience!
Amazing customer service with a smile. Came outside in the cold to show me a lever on my vehicle. Outstanding!
Curt was very helpful and took the time to get me the right parts for my vehicle
Helpful and knowledgeable staff
Fast, friendly, knowledgeable service
The Employees are Understanding on the parts and locating All items online and throughout the store.Your treated politely and business like.Great place for the Do-it-yourselfers.Thank-You for Your Support.
Good store pretty friendly
Helpful employees
Out of stock on everything i needed numerous times
Very nice cashier waited on us even suggested a place for our car battery installment as he couldnt do it there
Sometimes the people that work there aint that smart and have no clue what theyre talking about but the parts are very good and they do have a lot of parts for cars that are harder to find thats why I like this part store
Awesome place to go! They actually had the light bulb for my car.
Finding the right parts with very intelligent people. Clean store. Always plenty of parking space.
Always good at helping you out! Never had a problem
They are very helpful and not pushy at this location. The staff is also patient and kind when I have my two young children in tow.
Has what you need and the staff is knowledgeable and helpful. Plenty of parking spaces.
Usually only one person on the cash register at a time
Good in a pinch but be ready to pay a premium. Name brand oil by the quart twice as much as Walmart for exactly the same brand and viscosity.
Awesome staff. Much friendlier thsn NAPA and theyre open on Sundays and after 4. A big bonus to anyone who works a regular job.
Great variety and a very helpful staff. Very easy to get to and a lot of parking.
Accurate parts when I shop there. Manager seems knowledgeable.
Very nice people behind the counter.
Great place to fix all your car needs.
Always have what I want when I need it
Always friendly staff. Quick. And helpfule
Excellent. Ustomer service my num.one store. A shot out to the manager Jered it dosent get any better. These guys know service. Great store..
Very polite and help you with a smile.
Seems like everytime I go to this part store they give me the wrong part. So I tried on line ordering it was worse
Awsome place everytime i am down there there nice as can be very good guys
Pricing car parts good service
Asked to check the computer for fluids that work with my car, just got it and need the essentials, man said no, we dont do that... if you dont know what works for your car we dont know either. Ignorant, this is why i hate going to auto stores...too much testosterone for one place.
Not enough people working and always a hassle with lifetime warranty you sell overpriced parts from China and get mad at a customer for bringing back the bracks ag 6 months sell better stuff.Manager is the problem at the store in Johnstown.
Decent selection, helpful staff.
Didnt have brake caliper bolt oh wait they did it wasnt even in the system as them having it.... Hhhmm
Staff are always very helpful
Great service and kind employees
Good place for car & truck products
Confused staff but other than that good place
Friendly staff when you can find someone not too busy to help.
Good knowledgeable people.
Got wiper blades, gave me wrong size and they kept locking up on me, went back and got the right size and they put them on all free.
Most of the time they have the right parts
Typical auto parts, never seem to have my parts in stock tho.
Answer questions as well as get you your parts
Has the ladders I need usually in stock.
Decent prices
Love this place
Great for car parts
Good people
Very informative
Ok
Great prices
Not bad
Clean store
Car parts
Helpful
Worthless