What can I say? It’s the typical Home Depot experience except trying to return a truck. It’s super busy around the customer service desk and one tiny sign.The customer service person I worked with was very friendly. But given that there was a large line, it took close to 30 minutes just to talk to someone.Overall, renting from Penske is definitely better than the alternatives, but this location isn’t the most efficient.
Extremely friendly customer service
Great service