I order from here regularly for my various cafes. The customer service is always friendly and extremely responsive. The prices are very competitive and they work tireless to give me exactly what I need. Not many places offer exceptional service such as this. My new cafe was outfitted with all the appliances needed in less than week and needless to say, I will keep coming back.

This was the worst experience I have ever had shopping with an online company. I ordered a $2800 commercial dishwasher for our bed and breakfast on 9/10/20. I was assured by my rep that I would have it by 9/17/20. When it didn’t arrive I was told it “fell off of a truck and they would have to send a new one”. On 10/1/20 they attempted to deliver a unit that was smashed on all four sides and the Unit was so badly damaged that it was three inches shorter than the spec. I refused the delivery and called to cancel my order and request a full refund since they clearly could not deliver the product they sold me. I was told I would have a refund in 5 days. Last Friday 10/17/20 I called the company to tell them we had not received the refund and I felt that their company was a SCAM. I called my bank and they confirmed that They had not tried to refund anything. Shortly after the call I received a credit memo and I called the company back to ask why they had lied about the refund. The customer service rep told me check with my bank and hung up on me three separate times. Miraculously the refund showed up today. If I had not been vigilant and called back these scammers would have kept our money!!! This company is shady I would not buy a paper clip from them. BEWARE They are not professional or reliable. Also their customer service is atrocious when you make a mistake you need to own it and make the customer feel comfortable your company did none of these things and you don’t deserve to have any consumers trust.

Dee saved my week! I urgently needed a new refrigerator and Dee / Plant Based Pros delivered! She guided me to the perfect refrigerator and was extremely professional thorughout the entire process. She was able to answer all of my questions and I got my fridge a day before she said it would arrive. I highly recommend going with them!

I own a juice bar and went to plant based pros for a couple of items that I needed. The customer service reps were all super friendly and very knowledgeable. All my items arrived quickly and pricing was the best I was able to find. I highly recommend. Very pleasant company to work with. Bonus that they donate part of the proceeds to charities!

Just discovered them. Their reps are very helpful and their prices are excellent. Received my item next day In perfect condition as promised. Much appreciated. Thank you.

Absolutely amazing experience with Plant Based Pros! Our ice machine died on a busy Friday and you can imagine how bad that it for a smoothie bar along the beach. Plant Based Pros helped us find a perfect replacement machine and shipped it out the same day. We received it a few days ago and I cannot say how happy I am. During COVID its amazing to find a company that ships so quickly and provides great customer support. We will definitely be back.

Ordered online. Great customer service, extremely responsive, and a great deal! I got an absolutely beautiful mixer. Thank you guys!

Great experience with Plant Based Pros. Helped me find the perfect product and shipped everything quickly. Looking forward to purchasing from them in the future.