The young lady that assisted me with I needed was super nice and guided me to where I needed to go. The cashier was super nice and was very informative. Too bad that this location is closing down.
Great ride well worth it, they were well stocked and clean. Nice staff. Prices are reasonable. Loved it...
Sorry that the store is closing. I will have to travel to a different location to get what I need.
Store is closing to you can probably find great deals there now
Came here to get some pillows and blankets. The place was nicely laid out and finding it was easy. the people working there were helpful and gave some suggestions. I used their coupon that you can find relatively easy online
Just love this place. Not many associates around, but the one perfect human was lovely. Thank you
The workers are very attentive and helpful. It makes your shopping experience better
Great for bath products. I needed a wash cloth and a towel & I love what I got
Very nice location. I quickly found what I wanted and used my coupon.
A bit smaller than other BBB ive been to therefore bit cramp and lack in selections. Overall its not too bad but it was annoying to deal with price checking due to lack of price tags. Very clean and ample parking.
What happened? Is the chain still in trouble? No air conditioning, fan selection cut in half, curtains displayed that are not available to purchase, only one cashier open, and NO CARTS. Like the cartless Staples nearby, this place has lost my business. I suppose it’s woke not to have carts OR bags now. Ridiculous.
I love this place especially using my coupon . customer service excellent
🥺 great place, but they are closing
I just love it there lots of choices
Very helpful staff! Chris at security is awesome.Helped me above & beyond with boxes!
Always a good selection of stuff, though it can be a bit pricey and eclectic. I like to use their 20% off coupon here and am never at a loss for something useful to find here.
Got there 5 mins before closing but security guard still let me in. Staff was very helpful and didnt rush me because they were closing,much appreciated
Store is closing soon so not much stock. They wont accept coupons.
Ugh. Sad theyre closing in Nov. Go now while theyre still open and everything is on sale
Even in closing this store is still too expensive.
Always In love with store and there deal.
Low on stock on everything. Hard to find help. Prices not marked on or near products
It is sad that this store is going out of business.
Quick run into store for some medical supplies, 🙉💋💘🌿🤳🙅♀️
Was a disturbing and disgusting visit..went in 2 get nail polish and as usual no new products went to leave and was not allowed to leave ...held against my will by an employee was not told why then some red headed woman came up and said ok so the guy moved aside and let me out..i left confused and scared...turned around and came back in couldnt see the tall skinny employee that held me against my will but did see thre red head lady and asked why they did that to me she said I dont know what your talking about😡 I will be contacting a lawyer.....humiluating!!!!!
Closing! 20% - 30% off sale until they close...
Love this store, always helpful staff and always stocked!
Jersey City BBBY is closing its door. The items are on sale 20%-40%. Most items with the discount are still more expensive than Amazon.com. go figure.
Its great 👍
It has bath products that I need and want
They have a variety of things. The reason I didnt give it a 5 star rating is because the customer service is not that great very rude. I cant speak for all of them but it only takes one rotten apple to spoil the bunch!
Staff seem limited but the service by staff was good.
Excellent Customer Service: Kim!I went to BBB to get some bed sheets. The store didn’t have what I was looking for but their website had it. I asked this associate KIM to help me. She even remembered that I ordered the same bed sheets a few years ago.Today I went back again to order more. She is just so wonderful, professional and friendly! I will continue to shop at BBB more often just to support such good morale and customer service!
Going out of business in jersey city.
Usual for this location is you can find your items easily but there arent many staff if you have a question. When you do find someone they are usually nice and helpful. Just need more people on the floor.
Enough parking slotsThe store is not congested
Love this store! Stephen was super helpful. They have the best clearance rack here.
The girl at the customer help desk was very rude
This store needs a few self check out registers. I actually walked out of the store because of long wait times.
They are closing, most products are gone.
Beware - I saw a clothing moth in the towels section! If you purchased any textiles from here be sure to wash them in hot water!!
I wasnt able to buy what Id come to buy but was impressed with the service I received: a tremendous improvement from last year.
Dog friendly which is great.
All the store was in clearing, will close soon
Great place to shop but cashiers often do not have bags. Had to get on an additional line to customer service to get a bag. I had to do this for a second time and it spoiled an otherwise pleasant shopping experience.
Good place to make shopping
Good place nice quality
Store is going out of business
They always have the items I need. I am glad that the store is minutes away.
Rude and horrible customer service I will never shop in that store again!
Very rude cashier at the counter. Seemed like he didnt want to work there....
Shop here for the first time couple of days before Christmas. The store was messy and not well stocked. Ive never seen such a poorly managed store before.
The older lady at the cash register was very rude. If she doesnt want to work she should go collect her SSd. The store was very unorganized and surprisingly unstocked for being a bed bath and beyond
Reasonable prices. Helpful workers.
Sooooo much eye candy!
Didnt find the item I wanted but still has more things
Really helpful staff and they do their best to keep lines down when the store is busy
Nice customer service and great items.
They are closing down the store
Great deal🤗!!!Friendly service.
I love this store way to much for a hetero male. i even got the store card
Service desk cashier was very helpful.
Ordered something for in store pick up and was told it was sold out when we arrived to pick it up. Beyond that experience, easy to navigate and very large selection.
Stopped in a few weeks ago store is well stocked and very clean purchased an electronic scale and a few other items employees very helpful and courteous
It’s my favourite place
Perfect place to use the restroom...CLEAN! SHOPPING here aint too bad. Have a decent selection of household items to spruce up any home.
The staff are amazing at this bed bath & beyond location. I always find what I’m looking for here.
Quality products at reasonable prices. Order on line and pick up at the store.
A nice store with a good selection of housewares. Some prices are a bit high but the 20% off coupons they send out really help. Cosmetics section is very good as they always have at least a small display of the newest products.
This is my local bed bath and beyond and Ive enjoyed going there out of convenience and good prices on products. I recently bought a water filter system for the actual faucet and found out from my building owner that the filter i bought doesnt fit the spout we have. I did not have the receipt but the product is fully new and I literally cant use it because its the wrong size. The return service was non existent. They tried to look up the 2 credit cards that I always use and said that its not in their system because I bought it 6 months ago. That just isnt true - i bought it one month ago. The manager gave me store credit without even looking at me and the sales associate was all transactional. I was planning to spend that money at the store and just buy a brita water holder but of course not after that. The problem with this kind of service is that I dont need to spend my money at your store - I choose to. And now I am choosing not to.
Had what I needed. Store was clean.
Very clean and pleasant staff. Its challenging to walk in BBB for just 1 item, and sticking to it. Youre bound to buy 10 other things.
A think they should give a raise to the employee because looks like they dont want to work there
Most part, the store is great and staffs are very friendly. However, you will run into employees that are plainly nasty. I did not know that you are not eligible for discount coupons on the sales products. I apologized and told the cashier, who was an older gentleman, that I was not aware of it. The cashier gave me the most sarcastic remark stating that the signs are all over. I apologized again for now realizing the signs were all over. Not going to elaborate what happened after that. However, this was not the first time I had some sort of run in with cashiers. I also had some great services from employees from this location. I gave 3 stars since I would like to see more consistency in customer services. I am not expecting to be treated like a king. I used to work in retails for many years. Customers will not know all the rules and regulations, but try to get the best deals. It does not mean that you should treat your customers as if they are idiots.
Bed Bath & Beyond is another great store to shop @. All the staff members are on the money. I also love that you carry The As Seen On T.V. items because not everyone wants to always give their personal information over the phone with identity going on. I purchased that bible that you could listen to for my parents & they love it so much. Ill definitely continue shopping @ this store. Im never disappointed when I shop there. Happy Holidays To You!
Ive been coming here for years, so far their customer service is on point. Always respectful and always someone available to assist.
Enter and you will love it, you wont know where to begin!
They have lack of products, very slow/not enough cashiers. Just a waste of time when you can buy online
Love this place because of accessibility, well stocked store and fantastic staff.
Love this store. Been coming here ever since they are open.
Staff is helpful.
My go-to household items store. Solid selection of stuff but not exactly exciting. Bring your 20% off mail-in discount cards. No matter the expiration date, the store will honor them any time.
I always stop by to check what they have here, pretty good
Not alot of help and I found that price tags were missing
I spent 35 minutes sitting in the car waiting for my curbside pick up order which according to their phone tagline they specialize in... Well nobody ever came out or called and after I called them a 2nd time to inquire about my order- they put me on hold and then hung up on me... Horrid customer service which I never experienced at the Bed Bath and Beyond near my work in Manalapan. Despite the fact that they are way busier, I headed to Target down the road instead; thats bad business!!!
Organized. I purchased a juicer and used a digital coupon for a great deal!
Not well stocked, very few employees for assistance
They have a little bit of everything. They have in stock from House decorations/improvement products to hygienic self care products and many other things. The store sells great quality products, it’s a very convenient store.
While the chaos has stayed, the variety has somewhat reduced. I was looking at pillows and noticed the smaller selection than the year before. Overall some products in the bath section were better with a lot of new aluminum and similar rust proof metals. One checkout but they also took people at the service desk. They kindly helped me optimize my coupons.
Good friendly service looking for Christmas gift!
The Jersey City location has excellent customer service. I needed a meat tenderizer and I left the house reluctantly because it was the end of the day and I was tired. But I drove over for this one item; a meat tenderizer. It wasnt on the wall. The associate said let me go and see if it’s in stock in the back. It took her a while but I waited and she came back with the perfect item. Better than the one I was looking for. It was worth the drive over. Also I love the coupons that never expire. The checkout people always help me maximize my savings. Great store.
I visited this store late afternoon today. I bought a few items in store and ordered an online item. The store looks a lot smoother and better organized than when I visited a couple of years ago. All the staff also looked super friendly even though they had a very busy day. And when I had an issue with an online order, Claudia and manager Corey were really helpful and helped me to do the order smoothly.
Early shopper 4me 2day..enjoyed the service especially when someone will bring you to the item u need..friendly service & while I was there I saw one of the the trainers giving a group of people how BBB operates for the new BBB employees. Im going back again.
I felt relax and found everything i needed except a shelf for my kitchen. I needed a 4 tier. I ONLY saw 2 tier. Overall i was please