Excellent service, and very friendly helpful technician named Kent Hedegard was well knowledgeable in his field, very prompt and a nice man!

Our phone system suddenly went dead. Our previous phone repair company went out of business and we couldnt find anyone else. Out of desperation, we called Hawkeye just in case they could help. I wish we would have called them sooner! We called them at the end of the day, and they sent Kent here first thing the following morning. Within an hour and a half, they had our phone system up and running, just like before. In addition, he showed us what had caused the problem so we would understand what happened. Hawkeye is now our first call when we have phone issues!

Hawkeye was great while we had them. There was 2 instances where I was double charged and it took calling them 3 times before I got my money back from two back to back months though. We moved and no longer could use them and they continued to charge me for 2 months after I cancelled . When I tried to email and call them 3 times, I kept getting informed it would be handled but they still never refunded me for the extra charged. I will continue trying to call to get my money refunded . All in all the service is great but communication and billing is awful.!!

Every once in a while you find somebody who loves their job and they are a master of their trade both in knowledge and experience. There is a dude at Hawkeye whos name is Kent and he fits this description. Amazing talent.As a matter of fact, Everyone from the receptionist to the inside service adviser were amazing. They were perfect to work with.No complaint about the prices either.Thank you all !!!

Steve Doyle was excellent !!!Very Professional, Efficient, and Courteous. Steve solved the issue in a timely, efficient manner with very Technical aptitude and pinpoint troubleshooting abilities.Thank You Steve and Thank You Hawkeye Security for sending the best.Sincerely,Mark and Mitzi Gibbs

UPDATE:(Positive reviews on Google are fake! Hawkeye has paid 301 interactive marketing for them)So, today I had an interview with Robert..... This was the most aggressive in your face debate style tactic I have EVER encountered. My resume, skill set, previous job history and, myself personally were belittled/degraded. This man had a mass interview set up and I was the only person to show.I have 16 years of lateral experience plus, to be conservative, my resume was a 90% match to their job posting. Needless to say, I am a well qualified candidate that has management/supervision background that is 100% verifiable. I submitted my resume on 4/2/19 at 12:07pm and was called at 12:19pm to come in for an interview.In this interview Robert apologized 3 time for attacking me personally by saying I know you probably feel like I am attacking you, some people feel like I do that, I agreed with him. Then apologized for attacking my resume twice with some random hollow excuse as to why.I tried to end the interview by telling him that I do not think my resume is aligned with their business. He still pressed forward with the interview after the first above mentioned apology. He then attacked me again and I responded that I believed my skill set was novice at best and did not think I would be a good fit. He continued pressing the interview forward. Then he asks me after my body language and prior comments are you OK, to which I told him, I have been in several interviews and been on his side of the desk during and I have never been in a interview that has gone so poorly and that I did not see a reason to continue. He still kept pressing forward with the interview!! Finally he asked again are you OK, I told him that between the company policy and this interview that I am convinced that it is a very oppressive place to work and has an extremely negative culture. His response was, oppressed?. I refused a handshake and walked out immediately.If this company was willing to treat a potential well qualified new team member this way how do they treat their employees? How would that affect the service you get from them? How eager would the technician be to do his best with a manager like this? How would you expect to be treated by any member of this company? Do unhappy employees produce better results? Do customers want someone with a chip on their shoulder working on their home or business?EMPLOYEE BEWARE!!!BUYER BEWARE!!!

When seeking to cancel monitoring service with Hawkeye because of a substantially better monthly rate from Brinks, Hawkeye repeatedly would not return my calls and continues to charge me approximately $43 monthly on my AMEX card for monitoring service. Hawkeyes WiFi sending unit has been replaced by Brinks and Hawkeye no longer is capable of detecting an alarm activation.

Just reaching out to let you know how happy we are with the Security System and how great the install went. Joey and Christopher did a wonderful job. I am amazed by the way they were able to get all the wires run through the house without leaving holes. Joey was very knowledgeable on the product and did great explaining how to use the system. I can confidently refer Hawkeye out to friends and family.

We need a home security system after our home was broke into. We found Hawkeye Security and were very happy with the price and service. We have now had our security system with Hawkeye for over 2 years and we have peace of mind that our home is now protected. Thank you Hawkeye.

Matt is the master of knowledge when it comes to his craft as well as a Wonderful person, His technician Kent was very professional and also focus on his job. Excellent Service!

We are so thrilled with their installation and price!! This is the BEST value for home and business security!

Horrible experience. I have had Hawkeye for about 4 years. I havent had any issues up until last week, when I saw their true colors. The day after Thanksgiving at 12:30am, the alarm started going off loudly every 30 seconds saying there was a low battery alert. Trying to keep the household asleep, I got up and tried to fool with it for a bit. After no luck, I called the monitoring company, they told me that they were showing a low battery but could not tell me where. They said they had no record of area 9 or wherever the alarm panel was telling me had a low battery and only a technician could. They said they would put a call in to Hawkeyes after hours person and I should get a call within 15 minutes. After about 30 minutes I called back, this time the person told me it could take an hour to get a phone call. I sat there waiting for 90 more minutes, by this time the entire household was awake. I called the monitoring company back and was told that they would call and leave another urgent message and suggested I try the afterhours number as well. And so I did, I called, left 2 more voicemails with Hawkeye. After another hour of non stop beeping, I removed the panel from the wall and disconnected all the wires to get the alarm to stop. Actually I removed both panels and all the wires.If this experience wasnt bad enough at this point. I NEVER received a call from the monitoring center informing me that my alarm had been disconnected unexpectedly. Furthermore, to this date, I still never received a call from Hawkeye returning my 2 voicemails and the monitoring centers 3 voicemails instructing them to call me. Several days later, I called Hawkeye and terminated my service with them. The person asked if they could be of service in the future, so I told the person of my bad experience. He could not have cared less, all he said was thats odd they didnt call you back and a very insincere sorry. Then rushed off the phone.I not only wont use Hawkeye in my future house, but I definitely will not recommend them to anyone.

Great Service and Excellent products. They installed a security system when we moved in our new home and we have asked Hawkeye to come back to install a sound system and both turn out great. Thanks Hawkeye.

So I have had this service for almost 4 years and up until recently things were going ok. A few false alarms were about it until recently. Almost to the week after my contract ended my battery backup failed and my account was sold out to BRINKS security who charges 15 dollars more per month with no warning. When I called hawkeye to cancel my service I was told everything would be taken care of. Then I got my monthly bill. So I called back and was told that I had to provide written notice that I was cancelling and that it would take 30 days to do so. After providing my written notice I got an email telling me that I had to needed to check my statement (which I dont get) to find out who my new company was. When I replied back I dont get a statement they gave me a phone number, to CENTURY LINK CABLE!!!! Basically dont trust a security company who is going to sell your account without the slightest bit of notice, clearly they arent concerned about your security.

I was very pleased with the work hawkeye security did on our new home. We had them out to hang all of our flat panel televisions and install a home security system. I will sleep better when I travel knowing my family is protected!

We had Hawkeye upgrade our security system in our building. Matt and his team were very professional and prompt. Nice to work with a service company that shows up un time and does great work. I would recommend for all your security and electronic needs.

Great service and very knowledgeable !! John fixed my repairs and went beyond what I expected!!

I highly recommend Hawkeye security as they did a great job installing and monitoring our security system at home. Thank you for keeping us safe.

Very knowledgeable and professional employees, custom work done right.

This is a very unprofessional company. I had an appointment for an estimate a 1 PM. The representative called me at 12:45 and told me in a rude tone that he could not make it. I told him I was no longer interested in working with his company and hung up the phone. He continued to call me despite my expressing a clear interest in not proceeding. This is no way to do business.

Terrible service from this company. Constant excuses and out just outright lies. The owner, Matt, supposedly is too busy to deal with us as a customer since we have already paid for everything. Having to escalate my continued issues to the BBB and with Speco Technologies directly. (PLEASE make sure to check their BBB complaints to see the issues not just by me) Purchased a CCTV three camera system that we have had constant problems with due to installers not being trained on how to install this system and I am also pretty sure that the system were sold was old and retired per the Speco Technologies website. Although after many phone calls the cameras have been replaced and the main unit has been sent away and replaced we just want our money back to purchase a system that will not stop working within 9 months of owning it. BUYER BEWARE.

We were promised the world when we had a representative come to our home for a quote for a new security system. Now that the install is complete and they have our money, Hawkeye hasnt followed through with their end of the deal. We havent received a copy of our contract, our motion detectors are faulty, and they havent sent a copy of our certificate to our insurance company as promised. BBB complaint is our next step.

Hawkeye Security is a very ethical and responsive company to do business with.

Worst customer service bar none !!!

Horrible.