Kentuckiana recently brokered a boat that I was interested in purchasing, with Sales Manager Joe representing both the seller and myself as the buyer. He went out of his way to ensure a fair and seemless deal - something that I really appreciated since I had to travel 700 miles to pick the boat up. I worked with David as well, and walked away very pleased with my experience. Wish they were closer to me!
Has always been a great place.
They r trustworthy and goes above and beyond to provide service at cost effective rate. Their staff is fun and friendly. Multiple times they help. 1 time, recently, again, they came rushing when beach towel- debris got entangled in prop and boat was floating in river..they came and took good care of us. They r good, friendly, funny & resourceful team!
Sales staff is top notch. They do not push you and are very relaxed in their approach. Service dept goes above and beyond. Offered us free storage after we purchased our boat until we could find a storage unit. I worked with Joe in the sales dept and Kevin in service. I highly recommend them if in the market for a watercraft.
Just got my boat back from a major service job and I couldn’t be happier. This was the first time I had used KYS and all the positive reviews deemed true. The communication is outstanding! I would receive email updates from Kevin with pictures every step of the way. The crew is professionally and returned my boat just as clean as I gave it to them. A+ will do business again!
Your service department is outstanding! We have been boating on the river for nearly 15 years and had many boats overhauled and repaired but no place has been as friendly, organized, timely and communicative as yours. We had an excellent experience and would recommend you to anyone that needs quality boat service and repair. We feel very confident in your work and hope that all other boat owners give KYS a look for their service and repair needs. Kevin was very easy to work with a kept us in the loop at all times, true boaters crave that attention when it comes to our vessels. Thanks for your outstanding work and we look forward to choosing you for our future boating needs.
Recently had an intermittent transmission issue, Kevin and his team were able to diagnose and fix it in a professional manner. Kevin kept me informed the whole way.Well done!
We bought our boat through KYS and have used them for service and storage. Top notch guys that are very helpful and bend over backwards to get you taken care of.
Been using them as the sole service provider for my boat the past 12 years now. Can’t say enough good about them. Responsive, skilled and meticulous.
Great customer service, fair prices and they do good work. I highly recommend
I used KYS for the first time this fall. I found the service department to be responsive to my needs and I have a good feeling that my vessel is in good hands. Normal winterization services, a few repairs and storage for the winter months. Communication has been awesome.
Dave, Kevin, and the rest of the KYS team were all excellent. We purchased a Gibson houseboat from them. We had it serviced, winterized and readied in the spring by them. They also helped us sell 2 boats. In all aspects of our dealings with KYS, they were great.
Over the last couple of years, I have used KYS for some major repair and maintenance issues on a large motor yacht. I have found they offer excellent customer service and expertise that has earned my highest recommendation.
Communication after the job is started is essential. Quick response time and dedication to finding the solution from KYS has been so crititcal to enjoying a large boat.
I started boating in 1979 and Kentuckiana Yacht Services has always been there for me, from boat purchases to marine service. Their business is family owned and operated since day one, and when you do business with them, you are treated as part of the family which is hard to find these days. Boating is their passion as it is with their customers. They are very knowledgeable, and do the little extra things that really make a difference. I find them to be very accurate on diagnosing service issues, and do the repairs in a timely matter. They provide excellent service in the Louisville area and offer boat sales all across the country. They strive know all of their customers on a first name basis and will greet you in such a positive way when you visit their facility or call them. Their business goal is to make your boating experience as pleasurable as possible and I feel they have always achieved that with me. Kevin Roppel
Over the last 20 years, I have worked with numerous marinas in various cities in the Midwest and Florida. My experience with KYS has been exceptional! They deliver superior work and customer service!I particularly appreciate their good communication skills. I have always received an “update call” for every work order. If additional issues come up, as they do with my 40+ year old boat, they do a great job coming up with multiple solutions to address the problem.
The team at this shop is top notch. They came in after hours and let a friend pick up a part because I was stuck in the water. I would recommend KYS to any boater. Thank you for the service!
Great service and they stand behind their work. They store and work on my Sea Ray every year.
GREAT PEOPLE! GREAT SERVICE!
This is the single most worst place ever for boat repair. Do not waist your time!!! Told one thing, billed a complete different amount.
Now thats what customer service is supposed to be. I had a difficult electronic problem that they found and repaired. They kept me updated the entire time. Thank you Kentuckiana Yacht Services for all your help.
Awesome!!!!
KISS