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Neutz Brothers Cars,Trucks & Vans
10404 Watterson Trail, Jeffersontown, KY 40299, United States
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Neutz Brothers Cars,Trucks & Vans
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Jo
Review №1

Great experience. I cant say enough positive things. If you are looking for a car I would highly recommend them. Tommy is honest and straight forward, a welcome reprieve from the typical used car buying experience.

J
Review №2

If you don’t want to be treated like friends and family, skip Neutz Brothers and go to a big name dealership. However, just know you’ll be missing out on a delightful, stress free car buying experience.There was no-pressure, didnt feel rushed. Communication was quick and clear. They listen, they care and most importantly, they are trustworthy.Everyone in the office and the service garage is friendly and willing to help.Tommy was very thorough, knowledgeable and provided excellent customer service.I highly recommend this dealership.

Da
Review №3

I was referred to Tommy by brother. I do not purchased cars often and cannot stand the hassle of a large dealership. Neutz Brothers was a pleasant experience. I never felt rushed and they were able to help me with financing. I would highly recommend Neutz Brothers to anyone. They are friendly, professional and definitely go out of their way to satisfy their customer. Overall it was a 10! Love my vehicle too. Clean and it runs well. Definitely returning for my next purchase and I will refer my friends and family as well.

Em
Review №4

I am completely overwhelmed with the outstanding service at Neutz Brothers. Every employee is kind and eager to help with anything you need. Tommy sold my vehicle to me and he did not make me feel pressured at any moment. Tommy was upfront and honest and sold me an amazing, reliable and safe vehicle at a reasonable price. I recommend that anyone looking to buy a car or have any auto work done give their business only to Neutz Auto. There is no other place like it.

Br
Review №5

Tom and everybody at Neutz brothers was FANTASTIC. Didn’t have to shop around after going there. The service, attention to detail, friendly and GREAT/FAIR pricing. They will forever and always get my business going forward for any and everything car related for my family. GO THERE YOU WONT BE DISAPOINTED

Mi
Review №6

I dont trust many Car salesmen or car lots, but this one I do. Tommy and his team are as fair and reasonable as they come. I fully trust Neutz bros with my next purchase or service, hands down.

0p
Review №7

Never had a better experience anywhere! They are super friendly, attentive and good people. Ive just purchased our 2nd vehicle from them and I absolutely love it! You will be treated like family when you come! Definitely try these guys!

Ph
Review №8

Great and friendly. Always helping out to get you in a vehicle you need.

Lu
Review №9

If youre looking for honesty, integrity, and quality in your car buying experience, look no further than Neutz Brothers.In October, I purchased a Honda CRV (which I love!) from Neutz Brothers; throughout the process, Tommy & staff were professional, considerate, and always made me feel comfortable. The care and attention that Tommy provided throughout the process was second-to-none.7 months after purchasing the vehicle, I realized the air conditioning system wasnt working properly. Incredibly, Tommy offered to complete the entire A/C repair (an $800+ project), without charging me a thing. An absolutely awesome gesture of good-faith integrity that speaks to the kind of place (and people) that Neutz Brothers is.Thanks, Tommy & Staff!

Ge
Review №10

We just recently bought our third vehicle from Neutz Brothers and it was a pleasant experience, as always. It’s usually difficult to find a good used car salesman but Tommy Neutz really is the exception. He is very honest and his prices are fair for the level of service you receive. He will stand by the sale and make sure you’re satisfied. We will be back.

St
Review №11

We recently purchased a 2012 Kia Optima from Neutz Brothers and honestly it was like dealing with a family member. If you are looking for a used car this is the place to go. There was no hassle at all and it was just a very easy experience. I felt we were given total honesty and you cant ask for friendlier service. Thanks for helping us out and we will definitely be back!

Le
Review №12

In January my husband and I went out to start looking for a newer car. We usually go several places because we want to be sure to get what we want. We keep cars for a long time. This was our first and only placed we shopped. Friends of mine directed us to Neutz Brothers because they have purchased several cars from them. We looked at two cars and bought one of the two. Tommy Neutz listened to what we might be looking for and found the right one. He was very honest, fair and accommodating and made our purchase a nice experience.

Br
Review №13

On October 3, 2020, I bought my 2014 Toyota Corolla S from Neutz Brothers at the recommendation of a friend. Tommy, Sheliah and the whole staff were great to work with so friendly and answered all my questions. They made me feel like Family. They had the car ready for me to pickup and Ive been very happy with it. I found a car place to recommend to anyone and will by ALL my future cars from there. If you looking for a car, this is the place to go!

Ma
Review №14

I recently purchased two used cars from Neutz Brothers, after my car was totaled by a deer. I went into this very apprehensive because of past negative experiences buying cars. This time however was different. I worked with one of the owners “Tommy” and he really did go out of his way to make sure this was a good experience for me. I could not have been more pleased with the cars I purchased, and how I was treated. I also have confidence in Neutz Brothers to take good care of them in the future at there service department. Thank you!!

Ji
Review №15

Nuetz Brothers was a good experience. They put in the window all the work done on the car so you can look at each one without having to ask for help. The no hassle price made it go a lot quicker. Got a very good car. Will definitely be going back next time when my next driver is ready for their car. Told my family and friends to go and give them a look.

Ch
Review №16

I just purchased a vehicle from these guys yesterday and TOM was very pleasant, fun and he’s down to earth and the prices are reasonable and they care enough to not sell junk to people. Even Mr. Willy who works in the office was very helpful and friendly and before we even ask for anything he was already there doing exactly what we were thinking 🤔 ( he was very Observant) for us!!!!!!!!!! WE WILL BE BACK WITH EXTRA PEOPLE!!!!!

He
Review №17

Neutz Brothers are honest, professional, and responsible! Having visited to various car dealership, I can tell that they treat their customers with respect and care. Their excellent service covers us from A to Z! We absolutely love the Toyota Avalon, the car we purchased recently from them.

We
Review №18

I just got a Honda Fit from the Neutz Brothers. I have known Bob Neutz from church. The brothers are honest and will do whatever it takes to get the job done. They put on new tires when I bought the car. The car is great. I will go to them again when I need another car. They also prices that are high $15,000 to less than $10,000

Sa
Review №19

I had been looking for a minivan and I found a 2011 Toyota Sienna at Tommys lot with all the bells and whistles many brand new cars dont even have today. Neutz Brothers has the best prices for the value around. Tommy made the whole process fast and easy and provided a warranty if I have any issues. I will definitely be back for any car needs in the future!

St
Review №20

I was more than satisfied with my experience with Tommy Neutz and his staff in my first buying experience with them. I recently bought a 2011 Toyota Avalon and I couldnt be happier with the car itself and how Tommy handled me during the shopping process. He was patient with my concerns and got all repairs completed that we discussed. I did a lot of research and found his prices very competitive and believe that his deals are especially good because of the excellent service he provides. I have already told several people, who are interested in a Toyota or Honda, about the Neutz Brothers and I will be coming back to Tommy for future purchases.

br
Review №21

A great car buying experience. We found exactly the car we wanted at the price we wanted to pay. Excellent service from all staff. Highly recommended.

Sy
Review №22

Ive had a great experience with Neutz Brothers. I purchased a Rav 4 2011 and love this car. I had an issue with the alternator last week and the staff got my car in immediately. The problem was fixed quickly and I experienced no stress. Actions like this prove they really value their customers and want to keep a relationship with them for life.

Li
Review №23

The staff at Neutz Brothers has always been very helpful and makes buying a car an easy experience. Our family has bought several cars from here over the years and with each car we have been very pleased. The cars are in great condition, great price and always reliable! We recently took our 22 year old son over to see Tommy and his staff so he could buy himself a nice car since he just graduated college. He picked out a charcoal Honda Accord. He absolutely loves it! The car runs great, the interior is spotless and we were all very pleased with how easy and low stress the whole process was. Thanks Tommy and crew!-Lisa B and family

Be
Review №24

We have bought five cars from the Neutz Brothers. I have always been very pleased by the inventory they have offered me. I appreciate their friendly manner and the way they back up their vehicles after the sale is complete.If I were not very pleased I would not keep coming back.

Ro
Review №25

I purchased a 2013 Toyota Avalon from Tommy at Neutz Brothers right before Thanksgiving and couldn’t be happier. This was without question the most no-pressure, expedient, and pleasant car-buying experience I have ever had. There were a few cosmetic issues with the vehicle that were addressed without hesitation prior to purchase. Tommy even took care of a comfort issue I was having with the front seats at no cost to me after I had purchased the car. Honesty and trustworthiness are traits that are seemingly harder and harder to come by these days, but Tommy and his crew have surely got it figured out. I will definitely be back. Thanks guys!!

Am
Review №26

I highly recommend Neutz Brothers Cars, Trucks & Vans! Tommy Neutz and Sheliah Wright really went the extra mile when helping my mother. Sheliah even personally drove to pick up my mom from her house so that she could finalize the process of buying her car. It was truly a family experience buying from Neutz Brothers! Thank You!

Sh
Review №27

We have loved everything about purchasing with Neutz. Tommy and his team are professional, kind and hard-working. We can’t recommend them enough! Don’t hesitate!

Em
Review №28

Highly recommend this place! Honest reliable cars with information on items fixed before you buy it! My parents have bought 3 cars here and my husband & I traveled from the Lex area to buy ours.

Ma
Review №29

We just bought our 2nd vehicle from Neutz Brothers and well be back (when we need another car). Both experiences were no-hassle, no-pressure and completely laid back. Highly recommended!!!

Se
Review №30

Did you know that you cant pay to raise your google rating? So the fact that this family business has hundreds of five star reviews is incredible! If you are comparing one of Tommys cars to another shops in Louisville, compare the reviews! I am very grateful for how they have treated me through the car buying process and have experienced their 5 star service. The reviews do not compensate for reality, they reflect it. And our family is excited about our Toyota Highlander!

Co
Review №31

Back in April, 2020 I purchased a 2014 Subaru Forester for my granddaughter who had just graduated from college and was heading to NC for her first job. Neutz Bros had an excellent collection of vehicles and working with Tom was really easy, with no pressure. The price of the Subaru was competitive with other used car dealers and was in great condition. It had 4 new tires and was as clean as any used car that Ive looked at. There was a missing radio knob and another item (cant remember what it was) that Tom took care of right away. He also offered to work with someone in NC if there were any problems with the car during the 6 month warranty period. That gave me peace of mind, just in case there was an issue. Now 4 months later the car has been fine with no problems or issues. My granddaughter is very pleased with her Subaru. I would highly recommend Neutz Brothers if you are in the market for a good quality used car at a fair price.

Ri
Review №32

I found the car i was looking for tommy was great took very good care of me . i highly recommend neutz brothers.

al
Review №33

While we did not get car this time from Neutz Brothers..This is the first place I check. Tommy is awesome to work with. No pressure..pure Class A treatment and service. Highly recommend

Re
Review №34

The Neutz name is synonymous with excellence. Neutz and Tudor Automotive have been working on our cars for many years so when it was time to buy a used car, it was only natural to go across the street to Tommy. In the past twenty years, between our daughter and ourselves, we have purchased four vehicles. Other than normal maintenance, we have never had a problem with any of the vehicles There is no one more honest and trustworthy than the Neutz Brothers. Highly recommended.

He
Review №35

I could go on and on about how wonderful our car buying experience was at Neutz Brothers. I always dread car shopping. We needed a van after welcoming a new baby to the family. I decided to look at Neutz Brothers because it is close to my work, had quite a few vans in their inventory, and they had great reviews. We took our SUV up with the intention of trading it in for a van. Tommy was extremely honest with us and recommended to try to sell it ourselves online so we would get what it was worth out of it. I have never met a dealer who would do that! Any other dealer would not have helped us out making sure we were able to pay off the loan we had. His recommendation worked, we sold our SUV within a week and came back to buy a van. The buying process was so laid back and Tommy was always honest with us, and it was the best vehicle buying experience I have ever experienced. I will always recommend this dealership to anyone looking for a new vehicle!!! Thank you so much Neutz Brothers!

Er
Review №36

TL;DR - Honest, pleasant folks selling high quality cars that are ACTUALLY ready to drive off the lot.I came to Neutz Brothers on the recommendation of a friend. Initially I was skeptical because their vehicles tend to be a bit higher mileage and not the most recent years, but after doing more research I realized that the quality and maintenance of the car is far more important than the mileage or model year.I shopped at about 4 or 5 different dealerships while looking for a new car. Tommy Neutz was by far the most honest, even-handed, friendly and knowledgeable salesman I interacted with. He answered just about every question I could think of satisfactorily. He showed me a full and thorough record of all the maintenance they had done on the car (a LOT, by the way - something like $1000 worth) and gave me ample time to inspect the vehicle.He made no bones about me taking the cars I was interested in to get inspected, and when I pointed out problems my mechanics found with the cars (only fairly minor ones compared to cars from other dealers) he made sure to go ahead and fix the issues with no expectation of a price raise or a commitment to me buying the car.I felt no pressure to buy any quicker than I felt comfortable with, and while he wasnt able to haggle because they sell on pretty thin margins, he respected any concerns I had.Neutz Brothers also offers a 6 month power train warranty on all their vehicles AND a one week warranty on any dashboard lights. This all on a car with brand new tires, brand new or nearly-new brake pads, fully serviced climate control, and an immaculately clean interior and exterior.I honestly believe Neutz Brothers will NOT sell you a car they dont have the utmost confidence in. Theres a reason such a huge portion of their inventory is Toyota - theyre reliable cars that are well made and last a long time when taken care of.if youre sick of dealing with slick, sneaky dealers wholl tell you anything to get a sale; who dont know a clunker-to-be from a solid choice; who will gladly sell you a car with worn-down tires and barely-there brake pads, check out Neutz Brothers.

AN
Review №37

I bought my Highlander a few weeks ago and I think I could not find a better place to do it.I am grateful to have found such wonderful people as the Neutz Brothers, all the good and excellent of their work that I could comment would be almost nothing compared to the excellent service full of sincerity, efficiency and satisfaction for the client.The service they gave us had no lies, everything was transparent, and full of many satisfactions.It was good to feel that they actually give you a lot more than what they offer. Thank you for helping me and my family find the car that we needed.Thank you for your excellent sales and warranty work. Thank you, I will always return and my recommendations will always be the best and everything I can say about you is little. THANK YOU Brother Neutz Brothers.

Em
Review №38

I’m so pleased with my experience buying a car from Tommy. He was so friendly and helped me feel at ease finding an affordable car after getting into an auto accident. I was recommended to him by a mechanic I know, which helped me to feel even better about buying a car from Neutz. Highly recommend!

Te
Review №39

We dont buy cars often. The thought of having to replace one of our vehicles and going to a lot or contacting individuals on Craigs List was daunting. We spoke with an automotive concierge. After hearing our needs, he recommended Nuetz Brothers. We found a car we thought we would like at a Buechel lot and test drove there. But the owner of that lot also recommended Nuetz Brothers. The recommendations were not overstated. Tommy Neutz worked with us to find the car that was right for us. We test drove four and there was no pressure or rush. When we finally decided, Tommy connected us with local financing that was at lower rate and had better service than our own Credit Union. The only thing I lost in the deal was my fear next time when it comes to getting a car. I realize that Neutz Brothers will be the first stop when that time comes.

Ju
Review №40

Neutz Brothers is an amazing dealership to buy a car from!! I have bought a car from them about 4 months ago and im still extremely satisfied with it! I only wish i would have bought all of my cars from them. The service is amazing they are very chill, not high on pressuring you to buy. If you tell them you are interested in a car and they will hold it until you come back even if someone else is trying to buy it flat out. They have a great partners with a local credit union as well who are great with getting you low rates. I would highly recommend stopping by before shopping anywhere else for your next car!!!!!

Ra
Review №41

I had a great experience from Neutz brothers. I bought my car back in March of 2020, it’s a 2014 Toyota Rav4. In august the paint started chipping in a certain spot, I called to see if they could help and Tommy took care of me! Definitely recommend and will purchase future cars there.

Al
Review №42

We were sent to Neutz Brothers by a friend. We ended up buying a car several weeks ago for our son. Tommy was amazing to work with. He helped us find the perfect car, 2011 Corolla, and worked with us when it came to getting our money for the car. We will definitely be back!

Sa
Review №43

I had a fantastic experience buying a car. There was no pressure to buy, Tommy was thorough and friendly and I love the car! I would highly recommend this company.

Da
Review №44

We have purchased all of our vehicles through the years from Neutz with the exception of one that we purchased from our daughter. There is no hassle at all. You look for a vehicle you like and if you like the price you buy it. They always have plenty of vehicles to look at. They will even let you know if they may be getting a vehicle that you might be especially interested in. We have never had any mechanical problems with any vehicle that we have purchased. We still have a 2001 Toyota Camry that we purchased years ago. That car had been used as a spare car after my wife purchased another vehicle. The car is still going strong. It doesnt look great because of the dents we put on it backing up into some saw horses. Weve had the usual repairs through the years on it, like shocks, brakes, alternator, battery. For the years it has served us well. We currently own a 2002 Toyota Tundra Truck that is running well and a 2012 Toyota Corolla that is doing great. Our kids have also purchased some of their vehicles at Neutz. They are great at taking care of small issues that may arrive after purchase of a vehicle. Theyve been great to us through the years and that is where we go when we are looking for a vehicle.

TH
Review №45

Our experience with Neutz Brothers was fantastic in every way! Tommy went beyond the call to make our transaction perfect.. He made sure we were happy with our warranties, etc. The office staff was also very efficient helping us transfer our former vehicle to a family member out of town. We would highly recommend them to anyone looking for a car.Ralph & Carol Hawkins

Co
Review №46

The people at Neutz Brothers are amazing! They are the real deal...honest, fair, and have YOUR best interest in mind. My wife and I purchased a car from another dealership some years ago and we were bombarded, rushed, and undersold. That was not the case with these guys! We purchased a fairly common minivan, so it wasnt that they were the only ones selling this particular type of van. What set them apart from the rest, was the character and integrity of Neutz Brothers. That is what sold us. From calling about the vehicle, to the test drive, to the purchase, they were very clear and thorough about everything involved. The whole process from start to finish was smooth. I cant say enough about them and how great they are! Thanks again Tommy and staff!

Fa
Review №47

I had never bought a car from a lot before and was extremely nervous and overwhelmed, but Tommy and his staff made the experience easy and exciting! I love my new Highlander and its still running perfectly 6 months after purchase and 2 trips to Florida. Not only was the selection and quality of the cars great, getting it financed was easy too. Tommy referred me to a local credit union to apply for my car loan and I was able to get a great rate thanks to his help and knowledge. I cannot recommend this dealership highly enough.

Je
Review №48

Working with Neutz Brothers, specifically Tommy, was by far the best car shopping experience I have ever had from start to finish. Tommy and his staff were knowledgeable, timely, appropriately persistent and above all else, kind, to myself and my fiancé when we had question after question. If you dont want to deal with a typical car salesman, youre in luck! Tommy and his staff are authentic and truthful business men and women. What more could you ask for? If you are looking for a new vehicle, do yourself a favor and go visit Neutz Brothers!

Da
Review №49

Awesome experience. Top quality vehicles. Amazing service

Wm
Review №50

Today is Nov 22, 2020. In Sept 2008 I purchased a 2002 Nissan Maxima GLE from Neutz Bros in Louisville. My eyes became too weak to drive so today I donated it to Goodwill. Somebody will get a very well running, still good looking car. Neutz Bros will continue blessing a driver.

Ro
Review №51

When I needed another vehicle it was a simple process, Go to Neutz Brothers. Tommy is very laid back and easy to deal with. I bought my last vehicle from Neutz Brothers 11 years ago, havent needed another because the vehicle is still running after 342,000 miles but it was showing its age and I wasnt comfortable taking it on a long trip. By going to Neutz Brothers I was certain Id get another quality vehicle. While Im only on my second vehicle from Neutz Brothers, family members have purchased numerous vehicles from them and all have performed admirably, which indicates that they arent interested in just selling cars but rather selling Quality Vehicles! Tommy, you ROCK.

Ch
Review №52

We were referred by a friend and were treated very well by Tommy and Sheila. They had a good selection of cars and were very considerate of our budget and needs. Highly recommend!

Au
Review №53

Tommy was very helpful in finding me a car! There’s no pressure and no hassle. I would buy all my future cars from him and recommend them to anyone! They are very honest and truly just want to help you!

Bi
Review №54

This is the second vehicle we purchased from Neutz Brothers. We still own the first car which is a 2003 Avalon. The car runs great and had to perform only regular maintenance. We came back to Neutz Brothers to purchase another car knowing the quality vehicles they have on their lot, their fair pricing, and their exceptional service.I wont shop anywhere else!

Ja
Review №55

The best experience Ive ever had at a car lot. Tommy is super friendly and down to earth. We were extremely taken care of and will definitely do business with them again.

Da
Review №56

Just now getting around to writing this review after buying a car from these fine folks nearly a year ago. They were awesome to deal with in every way. They made purchasing a car right after losing my mother to cancer as painless as could possibly be. I really appreciate the personal and personable assistance they gave me throughout the process. I love my CRV, it has been great since I got it and I will likely look to them the next time I am in the market for a new vehicle.

Sh
Review №57

Bought a car back in August of 2020 while visiting my parents because I live out of state. Check engine light came on after about 3 months so while I was in town visiting my parents I dropped the car back off for them to look at it. Neutz Brothers found the issue and fixed it for me at no cost and they were done in the limited time I was in town. They stand behind their products and will continue to come to them when I need my car serviced.

Ti
Review №58

We have been loyal customer of Neutz Brothers since 2006. This is a great place to buy a used car from, Tommy and Roy have been great. They are honest with zero pressure to purchase a vehicle and they truly put the customer first. We have purchased 3 vehicles from them and each time it was stress free. Not only is buying from them great they will be there after when you get your vehicle home. We had some little issues with our vehicles and some were months later and they were there for us! We will only buy from Neutz Brothers. If you want an honest, best and easiest car buying experience then Neutz Brothers is the place you want to go, just give them a change and you want be disappointed. THANKS Tommy and Roy for making car buying the best!

Ke
Review №59

Excellent car buying experience! Tom was friendly and honest. Highly recommend buying from here.

K
Review №60

I bought my Toyota Camry several moths ago from Neutz Brothers and I could not have been more pleased. Tommy and his entire staff were so friendly and helpful. He was not pushy, but very knowledgeable as he helped me to find just the right car. He also has always been available if I had any follow up questions. He is honest and wants his customers to be pleased. Thank you so much. I would certainly buy from Neutz Brothers again and recommend them to everyone.K. Little

An
Review №61

Buying a car from Neutz Brothers is a great experience. There is no high pressure, no hidden fees. I just purchased a 2017 Camry and I couldnt be happier. I was able to take the car to my mechanic who gave it a thumbs up. This is the third car we have purchased from Neutz brothers and all of them have proven to be great purchases. I would recommend them to anyone.

Ge
Review №62

I recently got a car from Neutz Brothers and cant explain how happy I have been with the experience. When I brought my car home the first night a service light came on and Tommy was quick to want to fix it. He communicated with me throughout the whole process and even provided me with a car while mine was being fixed. After the part was fixed I was set and I have not had a problem since. I 100% recommend going to Neutz when looking for your next car! It is a very well run and honest business.

Mi
Review №63

I recently purchased a car from here for the first time and it was an excellent experience. Tommy and the staff are patient and considerate, and were excellent in helping me out with buying my first car. I would definitely recommend this place to anyone looking to buy a used car.

Ch
Review №64

My new favorite place to buy a vehicle. I had never had a good experience while purchasing a vehicle until buying one from them. The warranty on a used vehicle as well as the no haggle and taking my old vehicle and selling it at auction for me. Made me a customer for life.

El
Review №65

They were amazing, and will be the first choice for any used car purchases in the future. They are friendly, honest, and willing to go out of their way to get you what you want.

sh
Review №66

Tommy Neutz cares about his reputation as an individual and as a proprietor. He takes time to share his values and wants to pass those on through his interaction with his buyers. I love my new purchase and Tommy was great to work with. He even addressed an issue we discovered after the deal was complete. I would highly recommend checking out his inventory if you are looking for a previously owned car. And he offers services and warranties other dont offer. Great Experience all around.

Ja
Review №67

Bought a 2010 ford escape from neutz brothers cars, best decision i,ve made. No pressure type sale, priced reasonable and with a warranty. When i bought the escape it had 95,000 miles now it has 206,000 still going strong.Had such a great experience that sent my daughter there and received the same type of experience. Will buy my next car from them also.

De
Review №68

Walked by this lot a few times and notice a car i liked. Walked in and talked to thomas about a Honda. Great customer service. Couldnt finance the car i wanted, so he found a vehicle i could afford and i brought it. He made me a deal i couldnt refuse. Great guy.

ev
Review №69

Great service and the friendliest people in the car business. Their attention to detail is unparalleled. I will absolutely use them for my car needs in the future. Highly recommend. Thanks guys!

De
Review №70

We purchased a 2011 Toyota Camry recently and are very pleased. Our experience was great. Great communication between owner of Neutz and myself and were sold on the warranty. We waited until a car that we liked became available and didnt even consider going to another dealership.

sh
Review №71

So glad I saw a car on the Neutz Brothers website I was interested in! I stopped by to see and test drive it. Everything about the car’s history, service, warranty, etc, was given on the website, which was very helpful. When I got there I felt welcomed and comfortable to ask questions and was given the keys to take it for a spin. I did buy the car and love it! It is absolutely immaculate. I am so grateful to Tommy and Sheila who made me feel like family and who made the whole paperwork process very easy. It felt like they not only want to sell cars but to have happy customers, who come back to see them or who might send their friends there, which I certainly will! Thanks so much, Neutz Brothers.

Be
Review №72

At the end of March, 2020, we had the perfect storm of a lease expiring, and the need for an additional car because my daughters car was totaled in a collision. Needing two reliable and reasonably priced vehicles, Tommy did not disappoint. He was a joy to deal with and made the process the smoothest and lowest stress car buying experience we have ever had. We could not be more pleased with the Honda Civic and Scion iA we purchased. We give Tommy our strongest endorsement possible. But dont take our word for it, go see for yourself.

Br
Review №73

Definitely recommend! Buying a used car is always scary but Tommy is very helpful and honest and wont let you go without making sure everything is perfect for you! He takes every precaution to make sure his cars are good.

Lo
Review №74

I purchased an older van for my brother who needed basic transportation for a year or so and I was so pleased with the condition and price of the van that I went back in less than a month and upgraded my own vehicle. I bought a 2014 Honda CR-V and couldnt be happier with the cost and quality of the car and the honest and straightforwardness of all the people at Neutz. I have since recommended them to a dozen or so friends and will continue to do so.

Ra
Review №75

I had a great experience doing business at Neutz Brothers. The cars on their lot were quality cars. Tommy, one of the owners, was informative, friendly and honest. He answered all of my questions with patience and made the whole process of purchasing my car smooth and easy. If you are looking to buy a vehicle, stop at Neutz Brothers Cars, Trucks and Vans and you will be treated fairly and with respect.

Ja
Review №76

Bought my Honda Civic from these guys over a year ago. I drive around for me job so I knew I needed a reliable car. Got a great price and it has run perfectly. Great customer service and honesty was the best price I could find in town. Highly recommend

Je
Review №77

A great car shopping and buying experience. Tommy, Sheila, and Will have been lovely. I first looked at a few cars after my brother purchased one from here. When the initial vehicles were not a perfect match Tommy sat down with us and made a list of what we wanted. The next week he called and said he had a van for us to test drive. It was more than we had asked for and in our budget. I am so grateful!! They have always been honest, kind, and never pushy. We will send friends and be back!!!

Ge
Review №78

We are on our third vehicle from Neutz Brothers. They are our “professional car pickers”. We wanted fairly specific vehicles, so finding the right one at a good price took some time. They have always come through for us. Patience is key.They are very easy to work with. They handled all our paperwork. They took trade ins, and handled a transfer for us. Everything went smoothly.We’ll be back!

Sa
Review №79

I purchased a 2011 Toyota Camry for my daughter in July 2019. The car was in near perfect condition with only 49K miles. Over the next month we drove over 4500 miles and only had to put gas in the tank and get an oil change. I cannot say enough about Tommie and his staff. They gave us time and space to look but were readily available when we had questions. I was referred to Neutz Brothers by a friend and I will certainly be referring them to anyone that asks. We will definitely be return customers.

Ja
Review №80

I had a great experience shopping for my car with Neutz Brothers. Tommy, Roy, and Sheila were all very helpful as well as the crew who helped me fix up my previous car to sell privately. They were also very prompt and flexible as I wanted my new car ASAP and we were able to make that happen and not miss a beat! I would recommend these guys for all my friends and family. Great selection, no haggle pricing (which was a breath of fresh air from other lots)! I wish I could give them 10 stars!

Da
Review №81

Incomparable transparency and customer service --- two qualities difficult to find today in many businesses and industries! Need a reliable vehicle without breaking the bank? Ask for Tom. Hell take care of you. Guaranteed.

He
Review №82

(I am writing this for my friend)Tommy Neutz made shopping and buying a used car an enjoyable experience. I told him my price range and other things on my wishlist. His inventory was all there for me to see and test drive. I made my choice and say kudos to Tommy for a stress free purchase.Thanks Tommy,Carroll Shewmaker

Ni
Review №83

I just recently had to purchase a new car. I was told to contact Tommy Neutz at Neutz Brothers in Jeffersontown, KY on Watterson Trail. I did and it was the nicest experience Ive ever had. Tommy is honest, kind and will his best to get the car you are looking for. They also service the cars they sell. With Tommys help I was able to purchase a 2015 Suburu Forester. I love it. It drives like a dream. I highly recommend Neutz Brothers if you are looking for your next cars.

ja
Review №84

I have bought many cars from Neutz Brothers,,, they do a wonderful job of salesmanship and they back what they tell you,,, theyre honest and upfront and they will work with you on the price cant beat there deals. I will never go anywhere else.

Ti
Review №85

We would highly recommend neutz brothers, best car buying experience I and my wife have had. Tommy was very informative, no pressure, and made things go smoothly through this covid 19 difficulty. We love the 2013 Honda crv. Had a problem with the air conditioner and Tommy got it straightened right out. They stand behind their business. Again we are enjoying our vehicle.-Tim & Janet

El
Review №86

Tommy is the best!!! Just bought a RAV 4. I had been wanting one for 14 years. Finally, a dream realized. We could not have asked for a better SUV experience. Tommy patiently answered all our questions and stood by every commitment he made. If all dealers were like Tommy, this would be a better world. Daniel and Elaine

Sh
Review №87

Recently, I bought a Toyota Camry from this business and I cant believe how smoothly everything went! It was my first big girl purchase and they facilitated a professional and reasonable sale! Not only did they work directly with my lender, with minimal work to do on my part, to get the car inspected and get the title, they even picked the car up for while I was at work. They were extremely professional, prompt, and most importantly, honest and respectful. I was an actual human being, not just another sale. Thank you for everything!

Jo
Review №88

I recently bought a Toyota Avalon from Neutz Brothers. It is the third vehicle that I have bought for my family from Neutz Brothers over the last 5 years. I have found the buying experience to be so much easier than other places. I like their inventory and they have always treated me right. I will continue to recommend them to family and friends.

Za
Review №89

Neutz Brothers came highly recommended and now I will pass on the same recommendation. Absolutely no high pressure sales! The whole team was wonderful to work with. Great quality cars to choose from. We found one we loved, took a test drive and waalaa.....we are proud owners of a beautiful 2014 Toyota Corolla. Thank you Tommy for making this process stress free. They made me feel more like family than a customer. We will go here for all of our future purchases. Thanks so much again!

Am
Review №90

Neutz Brothers is the best in town!! Tommy is the best and most honest car salesman I have met. Trust me I went to TONS of car lots after I totaled my car. He didn’t try to sale me anything over my price range. I’ve never met a more honest car salesman. Everyone that I met here was so friendly and honest and professional. I will definitely recommend my friends and family. I will definitely be a life time customer!

Bo
Review №91

Quality cars, honest people.When looking for a used car I always put them in the rotation.

Ch
Review №92

This was my first time buying from Neutz Brothers and it was an awesome experience! Everyone was friendly and very helpful. I test drove several cars and ended up deciding on the last one. After that, Tommy and his employees made sure we knew what they were going to fix and made my family and I feel very secure in our decision. After I had the car for a few days, Tommy called to personally make sure I didnt have any questions and asked how I was enjoying the car. My family and I are super pleased with the quality of my car and with the whole experience. Overall AMAZING service and I will definitely be recommending to friends and family!

Br
Review №93

This is the second car we have purchased here and we recommend them to everyone. Thomas keeps good quality cars available at fair prices. He takes service very serious and strives to make the buying experience as stress-free as possible. Well worth the trip to Jeffersontown.

Ru
Review №94

I recently purchased a Toyota Highlander here on the advice of a coworker who had also bought a car from Neutz Brothers.I am extremely please with my car. Tommy Neutz was professional, polite and took extra time to make sure I was getting the car I needed for my line of work.I would recommend Neutz Brothers if you are interested in buying a quality preowned car. I found the entire staff to be very friendly and helpful, and most importantly, I found them to be very honest and transparent in their dealings with me. Ruth

Wh
Review №95

Absolutely recommend! Got my first car today ( 2010 Chevy camaro) and all I can say is nothing but good from this place. Good service, great people, and nothing better then taking a great car home at the end of the day! Thank you to all the people that worked with my dad and made sure I got what I wanted! And also a big thank you for making us feel welcome and never pressured us a bit through the process!

Co
Review №96

My family has bought a total of 4 cars from Neutz Brothers in the last decade and every time it has been a smooth experience. Tommy and his employees all are very knowledgeable and willing to help. They work hard (Tommy has stayed after hours to help me buy a car) to make sure you are comfortable with everything going on. I recommend them to everyone wanting a good deal from good people.

Ph
Review №97

I thoroughly enjoyed the car shopping experience here. Everyone is very friendly and at no time was there ever any pressure to purchase a car. I test drove 2 or 3 different cars and Tommy and Sheila were very quick to give me the keys and answer any questions. Buying a used car can be tricky, but Neutz Brothers is very up front about everything they’ve done to the car. Whether it’s putting new tires, servicing the A/C, or checking the power train, it was comforting reading everything up front and nothing being hidden. All cars come with a 6 month or 6000 mile power train warranty which brings some piece of mind knowing that you’re covered if something happens. The whole process could not have gone smoother and I highly recommend. I will refer anyone looking for a quality car to this place in the future.

G.
Review №98

I have purchased several vehicles in my life, of varied levels of quality.. some good choices, others not so much. My recent purchase from Neutz Brothers renewed my confidence in both the car buying experience and in good, forthright, and reasonable people, for which a handshake and honesty is as valuable as the vehicle purchased. This will likely be the first in a line of purchases from Neutz Brothers, and will tell all wholl listen to enjoy the experience.

Aa
Review №99

This is one of the best shops in The Louisville area to purchase a vehicle. Tom helped me through my first time car purchase which was smoother then expected. He made the process straight forward, gave great advice on any question that I had, & hes definitely a knowledgeable gentleman. On top of that his brother Mr. Neutz has to get some recognition because he was just as polite, very reliable, and is on top of the ball as much as Tom.Also, everyone that I met around the shop were extremely friendly, and down to earth. Hands down, check the Neutz Brothers out. Thank you so much once again.

He
Review №100

Neutz Brothers came highly recommended by a neighbor, and rightfully so. If you are in the market for a good used car, check their website and if you see anything you like definitely go see them!! They made everything seamless and the transaction go quickly by coordinating with my bank. They were quick to address every question I had about the car. As you have read, there is no pressure to buy.As an added bonus, they are just really good guys and fun to talk to!

Information
41 Photos
100 Comments
5 Rating
  • Address:10404 Watterson Trail, Jeffersontown, KY 40299, United States
  • Site:https://neutz-brothers-carstrucks-vans.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 502-267-6007
Categories
  • Used car dealer
  • Car dealer
  • Honda dealer
  • Toyota dealer
  • Truck dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Buys used goods:Yes
Payments
  • Checks:Yes
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