Closet Factory designed, built and installed our master closet and pantry in our new home. Danielle was wonderful to work with and made the entire process so effortless. The installers were very professional, on time and did a great job. I absolutely love my pantry and closet and couldn’t have asked for anything better. I would highly recommend them!
I’ve used this designer twice now and would definitely use her again. She is very experienced and considered my needs and the design and finished product reflected this. There were just the right amount of choices, which made the design process very efficient. The installer was quick and efficient, with a quality installation. Also he thoroughly cleaned up on both days he was there. He took his shoes off whenever he walked into the house—it cleaner after he left than when he first arrived, which was a huge timesaver for me . Quality job all the way around and I will definitely contact this company for any similar future projects.
We had an absolutely wonderful time working with the Closet Factory. We first discover them through a promotion at Costco. We worked with Lacey to design a office area and linear walk-in closet. We went through a few iterations and resolved on a solution that was both elegant but within our budget. Lacey was easy to work with and provided solutions that met our goals. The installer Adam did a great job with crisp lines and a clean work area. The installation was straight forward and we found all the staff responsive and professional. We would definitely work with the Closet Factory again.
We absolutely LOVE our new closet systems!! We had the most useless closets, and thats not an exaggeration, and their designer created very useful and fully functional storage solutions for a master bedroom, our sons bedroom, and a spare office closet. And their installers were polite, efficient, considerate that we work from home, and they completely cleaned up any dust or debris created during the installation. We are already planning to consult with Closet Factory for additional storage needs.
Closet Factory designed, built, and installed custom mudroom cubbies for our family of 5, and the project turned out even better than we expected! They listened carefully to what we wanted and worked with us to revise the original plan to make it fit within our budget. It looks absolutely amazing and has completely transformed the space. We are beyond thrilled and would highly recommend Closet Factory! You wont be disappointed.
This is our second time using Closet Factory. We appreciate their wonderful company and services provided to make our master bedroom closet specific for our needs and this time they also did our kitchen pantry. Detail by everyone we worked with was impeccable and were thrilled with the outcome! Wed definitely use them again!
Our favorite renovation decision to date! We are remodeling our entire home and the custom closets from closet factory are the best addition so far. In our master suite we have 3 walk-ins and 2 reach-ins and Closet Factory was able to outfit them beautifully. Our designer Danielle was awesome and developed a design that utilized all the space well despite a few of our closets having a challenging shape. And the two different installers that came were very friendly and professional. Highly recommend!
I enjoyed working with Kayla Patterson on this project. We turned a spare bedroom into a dressing room/closet. She did a great job with the design and the installers were very professional and completed the job in 1 day. I would highly recommend contacting the Closet Factory for your closet project!
Overall the experience was fantastic. The consultant toured my house and sent over some design ideas based on my input within a few days. She knew my budget and didnt try to upsell me on unnecessary finished or add ons. We went back and forth with some ideas and she was able to make all of them work. The installer was on-time, worked all day to get our 3 custom closets installed, and cleaned up after himself. I have so much more usable space in our awkward 100 year-old closets. And the price was incredible. Highly recommend reaching out for a consult.
Wonderful experience from start to finish! This is the second home we have used closet factory for. Lacey is exceptional as well as all of their staff. We had a huge snow storm the day of our installation. They were on time, covered all of our floors to not bring in snow, took off their shoes and cleaned up when finished. We will definitely be using them to finish the closets in our home. Great company!
I am very happy with the service that I got from closet factory, I could not be more satisfied !!! Adam was my installer and his assistant was awesome and Stacey helped me design my closet thank you to the three of you
I was hesitant that anyone could create a closet solution for our 100-year old Pittsburgh house, complete with sloped ceilings and an uneven plaster patch job. And then Closet Factory and Meagan came along. She designed a beautiful yet space-saving closet for our tight space that has allowed us to save one whole dressers worth of clothes from our tiny second-floor room. Meagan was attentive to how we wanted to use the space and came up with a plan that was as beautiful as it was functional; she helped us pick colors and details to match the room without ever being pushy. Meagan, Tish, and team were responsive, even amid COVID-19 delaying our plans. Adam was prompt when the time came to install, and by the time I got through my mornings worth of meetings, we had a new closet. He managed to make it work with our wonky walls! I am impressed with the whole Closet Factory team and with the closet itself—it came together efficiently, beautifully, and professionally (and reasonably priced!). Closet Factory will be who I call the next time I have a closet or organization space to tackle!
I love our closet! This was such an easy process. I measured all my clothing and shelving from my old house, gave these measurements to Kate, and she did the rest. I have exactly the space I need and its all in one closet (not all over the house). The installers did a great job!
Great company to work with: from initial consult and design to install. Upgraded two closets and designed a home office. Very attentive to our needs and budget. Their experience and creativity are greatly appreciated!
Everyone at Closet Factory Pittsburgh - from the home remodeling professional to the men who installed my closet - was communicative, timely, congenial, talented, and professional. The finished project is absolutely PERFECT! They have my highest recommendation!
The Closet Factorys closet design with change your life! Wish I would have had them do our closet sooner. We have a cape cod-style home and the closets were awful and awkward. NOW I have a closet that I can see everything and am extremely organized.
Working with Tina at the Closet Factory was a great experience! She was friendly, professional - and created a closet that looks amazing and met all of our storage needs. The installation team (Paul) was on time, quiet, friendly and left the closet very clean. Overall, we are thrilled with the final product and felt that the price was very reasonable!
Professional, punctual and neat!! Lacey was so easy to work with and helpful. Our closets are beautiful and functional. The guys came on time and were neat and cleaned up. I would definitely use them again.
Our experience with Closet Factory was EXCELLENT, from start to finish! Meagan was our designer and helped us come up with the best plan for our small laundry room. She was an absolute joy to work with. She was always pleasant, accommodating, caring and very thorough. Adam and John did the installation and again, our expectations were exceeded with the outstanding quality of the work and professionalism from them both. We HIGHLY recommend Closet Factory and look forward to planning another project with them in the future.
I had the most satisfying and professional experience with Closet Factory from my initial phone call to having the storage unit installed. Megan on the Design Team was so accommodating and the installation crew were fabulous. Fast and neat. Overall great experience
We had a mud room area installed last week & it is perfect! Everything we discussed was exactly how we wanted it. We had looked at other companies that were slightly less expensive but their materials & sales personnel did not hold a candle to the Closet Factory. Shoutout to Meagan for being fantastic!
Closet Factory is amazing. They just finished their sixth project in my house. Highly recommend!
Our experience with Closet factory was EXCELLENT! We worked with Meagan and she is an absolute delight to work with! Product quality and installation process is outstanding! We got all our closets done and our office space too! I highly recommend their services!
We had a vision for our play room and they brought it to life. Now, all of the dolls our children have collected over the years are beautifully displayed and accessible for play!
This is the second time we’ve used the closet factory. On time. Good quality, and very helpful with the design. Would post picture but haven’t moved in yet
Closet factory did an amazing job on our closet. Megan our designer was awesome. She had great suggestions and deliveredour design quickly and made it easy to envision what of would look like when it was completed. Adam the installer was great too. They were on time, professional and made our closet exactly what was promised. We love it! We highly recommend Closet Factory.
I had a wonderful experience with The Closet Factory. They did the built-ins for my walk-in closet as well as my laundry room and the results were WONDERFUL. Lacey listened to all of my needs and exceeded my expectations with her designs. They were budget friendly, fast and the end result was flawless.
Everything about my experience working with Closet Factory was wonderful! From my no-cost design through installation, everyone was kind, responsive, and helpful. The installers were friendly and had a focus on the details. They also cleaned up everything to leave my house as clean as it was (maybe even cleaner) when they started. I am thrilled with the organization of my closets now and my kids know where everything goes when they are putting their items away.
Meagan was excellent at designing our closets. She incorporated details that I requested & was open to ideas. Service & installation were also exceptional! I highly recommended The Closet Factory!!
The whole process to update our homes closets was seamless as we worked with the Closet Factory. The design, materials, and installation were top notch. Our rep (Meagan) gave us good suggestions and helped us with the configuration design. Our installation tech (Paul) did a great job and worked hard for 2 days to make sure everything got done as planned. Kudos to the Closet Factory!
I love my new closets - the entire experience was outstanding.
Great work by Closet Factory. They took our dingy, Home Depot white wire shelves and turned our closet into a modern masterpiece at an affordable price. Happy with our purchase.
We had our master bedroom closet updated recently with the Closet Factory. The process was seamless and we couldn’t be happier. Our sales consultant Lacey was knowledgeable and guided us through the process from start to finish. The actual installers were professional and paid close attention as to not make a mess. The closet is beautiful and functional for the space.
The entire process was seamless! The Designer gave us great ideas for the space we had to work with. The Installers were respectful of our home - extremely neat and clean....we didnt even know they were there. And the final closet actually gave us WAY more space for clothes, storage, etc. Time to go shopping! (LOL!)
Lacey from Pittsburgh Closet Factory was a delight to work with in the layout and design of my closets. She was timely, professional, and technically knowledgeable of their materials and systems. Given my background in engineering I asked Lacey many technical questions and her expertise was exceptional. I was also surprised to learn that PCF is the only fully custom closet makers in Pittsburgh. The installers were equally impressive. They were highly skilled craftsmen that left my home just as clean as when they arrived. It was truly refreshing to work with such a high quality and professional company, thanks again!
We just had book cases built. From Michelle, to the cad peeps, to the installers... smooth, professional, very satisfied! Highly recommend!
We were having a difficult time finding a professional to design/install a bedroom closet in our rural home location. Thank goodness for Closet Factory!! From the initial call to the finished installation, Closet Factory exceeded our expectations. Connie designed a perfect solution to address our needs and our budget. She was insightful, supportive and possesses excellent communication skills.Our project was scheduled in a timely manner. Adam, our installer was prompt, professional and installed the closet perfectly!We are very happy with the quality of the product and thrilled that Closet Factory was willing to travel to our location, even though our project was a small one!
Very professional, great customer service and a wonderful product. Highly recommend.
The Closet Factory was so easy to work with. Im in LOVE with the pantry they put in for me. Beautiful work and so easy to clean and keep in order. I would highly recommend them for all your closet needs!
Very nice company to work with....Sylvia was our designer and she was extremely helpful in creating the look I was going for not only in my closets, but a vanity area I could sit at to do my make-up and store my products!! Sandro was very professional with the installation & very friendly. Everything came out lovely!!
Wonderful consultation, very informative. Not pushy quick to schedule. Thorough & trustworthy workers. Wonderful experience. I can’t wait to have more done! Highly recommend
The process was very well organized and everyone was very professional including our designer, Kayla. We did our master closet and it turned out amazing! Would highly recommend.
Fantastic experience and results. Michelle and Lacey designed my space and accommodated every single request I had. They were always easy to communicate with and I was able to customize the small details much more than I’d anticipated. The install for my entire walk-in system only took one day and the installer was extremely professional. We couldn’t be happier!
We recently had two closets and our laundry room redone using Closet Factory. Michele personally came to our home and created a design that would better meet our needs. I can’t express enough how happy we are with the end result. And everyone that we had contact with was so nice and a pleasure to work with. We highly recommend Michele and her services and look forward to working with her again.
Outstanding customer service from start to finish...design to install! Best company for your closet needs...exceptional quality and professional service for the exceptional and fair price. No need to look anywhere else for upgrading your spaces...you found what you need and desire with Closet Factory! Im very happy with my final products! Thank you Closet Factory!
Beautiful craftsmanship. Absolutely love our closet. Lacey did a terrific job listening to our needs and to designing the perfect solution. We will definitely use them again for our laundry room.
Closet Factory did an amazing job on our walk in closets. Our designer Meagan was fantastic to work with. She designed our closets to fit our personal needs. The installation team was so professional. We couldnt have asked for a better experience. I would definitely recommend using Closet Factory.
Im so pleased with my new pantry cupboard! Closet Factory installed floor to ceiling black shelves which look amazing. I can store and easily access all of my many kitchen items; there is so much space now. The installation was perfect. I couldnt be happier with the entire process.
We started with having an organizer installed in our 16 yr. old daughters very small closet. It was amazing what Kayla was able to design and even more amazing that my daughter was able to get so many clothes and shoes in it. After seeing what they could do with 1 closet, we recently had them installed another organizer in another bedroom, which turned out fabulously, and we plan to have Closet Factory do a third closet given all the space we gain. The installers were very professional, cleaned everything up and we got so much more than we planned for.
Closet Factory was great to deal with. The customer service is top-notch. Meagan did such a great job designing my closets and the installers were very nice and extremely neat and cleaned up after the install. I would highly recommend Closet Factory to anyone looking to re-do any closet of any size.
From start to finish, The Closet Factory made the entire experience easy and enjoyable. Michelle was awesome to work with! Mike was excellent at installing and very efficient. I hardly even knew he was here! I highly recommend this company!!!
The CLOSET FACTORY did a very professional job in my home. I had a walk in closet designed just for me!! I love it!! The installers mike and josh were very clean and professional. I will use this company soon to do my basement closets!! Thanks to Michelle the owner, great gay!!
From my first phone call to the installation, I could not be happier with my experience with Closet Factory. They were extremely professional and knew exactly what I wanted! I would recommend them to anyone! Thank you again for the gorgeous closet!!
They came highly recommended by a friend and we were not disappointed. Very professional from start to finish. We LOVE our new master closet.
Our new custom closet is really just unbelievable. Without a doubt will use them again for any new ideas we have, like the laundry room might be next!!!! Our designer, Sylvia was wonderful and the installer, George, was wonderful too.
We just had a closet for hanging clothes, drawers and shoe rack installed with a few extras- like a jewelry drawer for all my costume jewelry (ok- I️ like it better than fancy!)- anyway- awesome- room looks so much more finished! Thanks Closet Factory! And a great call out to Kayla- she was patient as we made decisions and followed up so we didn’t have to chase her! Great business woman and women owned business!
After enjoying the closet my designer, Kayla, created for me several years ago, I decided to add doors to my shoe organizer and another shelving area. I couldnt be happier with how it looks, the professional install service from Mike and of course the service I received from Kayla. This is a worthy investment into my home. I would do it again.
The closet factory installed their closet systems in 6 closets of my newly built home. Meagan came out multiple times during the design phase to make sure I was getting what I wanted. She was very quick to make changes as I asked for them prior to installation. The installers came to the house exactly when I was told they would. When installation time came we had one small issue involving a miscommunication of what was to be done. At that point I was concerned there may be a problem. However, they quickly assured me that would make the changes I requested. They took care of it very professionally and in a manner I was extremely pleased with. To me, how a business handles hiccups sets them apart from other businesses. The end result was 6 outstanding looking closets that I couldn’t be happier with. I’d highly recommend them.
Closet Factory is a very professional company with the highest degree of integrity. They designed and finished two installations (a large walk-in closet and laundry room cabinets/work space) with exceptional quality and workmanship. The final results were beyond our expectations. The designer (Lacey) and installer (Adam) worked together to deliver an excellent finished project with great customer service!
The entire process of customizing 2 closets in the household was exceptional, from start to finish. Our designer did a wonderful job presenting options and rsponding to concerns and requests. The installers were efficient and professional, producing an attractive and high quality build. Additionally, the price was more than reasonable, and going though Costco decreased the cost even further. I would have no reservations in recommending the closet factory to anyone considering a closet renovation.
Love our new closets!!! Their staff & installers have been awesome!!!! Great prices, they will work with your budget however you need them too :)
We had a mudroom designed and installed by closet factory. Our designer Kayla was very professional and great to work with. The installers were on time and took great care with the installation . We now have an organized entry space that was very affordable . I would not hesitate to se them again .
What a solid, family run busineess
We are completely satisfied with our closet organizer. Closet Factory was a pleasure to work with from the beginning of the project to the end. We will definitely use them for our next project.
We had an absolutely wonderful experience with closet factory. They did our walk in closet and laundry room/craft room. It looks perfect and people joke that we have a closet straight out of a magazine. My only complaint was that our countertops for the desk in the laundry room didn’t quite have the same quality as everything else so we went with another company for the other countertops. I would definitely recommend closet factory over and over again. Kayla was so easy to work with and put up with our energetic 3 year old and my very detail oriented husband with ease.
Not only were the designs on point, but the install was a breeze. Lacey was always available to answer questions or make changes, and we are loving our new closet!
Michelle and team were a joy to work with. Great communication, great installation and couldn’t be more pleased. I highly recommend.
Outstanding job by both Janet, my designer, and two installers, both named George. A job done perfectly from beginning to end is a rarity and Closet Factory delivered.
Great experience from beginning to end. Everyone was knowledgeable, professional and friendly.
Very professional and great people to deal with and very happy with the closet they did for us
Very professional and helpful
The entire crew did a great job. From Kayla who designed the closet, to the fabricators and installers, everybody was very professional.
Great experience! Would highly recommend this company!
Love my new closet organizer, its really beautiful! The company provided excellent service from start to finish!
I was very pleased with all facets of the job, from design to install to follow-up and I LOVE my walk-in closet. Everyone I dealt with was very professional and friendly.
Excellent service and quick installation, highly recommend!
A messy, unprofessional family-owned business who blatantly talked poorly of other clients and employees right in front of me.