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J & L Service
215 5th St NW, Jamestown, ND 58401, United States
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J & L Service
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Qk
Review №1

Had a tire emergency on our camper on a Sunday morning. Needed 3 new tires and were 5 hours from home. These guys we more than happy to help us in a pinch. The owner and service technician were both great and personable. We arrived and they both started working quickly to get us back on the road.The price was also fair. No price gouging just because we are from out of town and having an emergency. I highly recommend them.

De
Review №2

Troy is an excellent mechanic, and is willing to go the extra mile. He is quick and efficient to get something done, even though he is very busy. I appreciate the employees at J & L service, and will continue to support their business.

Ja
Review №3

JL service is awesome! Had a job interview hours after my car was having issues. I was given a ride to my interview and they worked quickly and efficiently to fix my car. They were friendly, professional, and knew what they were doing.

To
Review №4

Stranded on the side of I-94, my wife and I were trying to figure out what to do. We had just lost a wheel in a blowout. Not a tire...an entire WHEEL was gone from our trailer!As a full-time family with a toddler and five dogs, we mentally prepared ourselves for leaving our home on the side of the road while we found some way to tow a 39 foot trailer that only had 3 wheels.Fortunately our AAA RV agent put us in touch with J & L service. She sounded skeptical when she told me they claimed they can fix us on the side of the road without needing to be towed.When Troy from J & L called he calmly asked a few questions about our situation. We texted him a picture of the carnage and he called back a few minutes later to tell me the plan. He had the wheel and tires available but just needed to locate a hub.Ten minutes later he called back saying he has the hub, a new spare wheel, and three tires and that hes on his way.Troy arrived exactly when he said he would, parts in hand. He and his team proceeded to replace an entire hub, wheel, mounted the tires, and had us up and running in a flash. He even re-packed all four bearings since I was long overdue, preventing future damage.My family was ecstatic that we would not have our home towed and left in a shop for repairs! Absolutely amazing, thank you so much guys!I highly recommend this company, they are excellent at their craft.

Ca
Review №5

Brought car in for heater core replacement along with replacement of the upper radiator hose fitting which was leaking. They replaced the heater core, but did not replace the leaking fitting. They did not flush the coolant system, as agreed on, and mixed green coolant and dexcool when they refilled it. I received the car back with overheating problems because of the coolant, a dash light on for the coolant level sensor, and a broken dash bezel from where they removed the radio and smashed it back into place crooked, thereby ripping out several wires from the radio, also. When I called, to let them know I was accosted, and against my better judgment let the. Have the car agai. To make it right of course they didnt. I went back down there at the end of the next business day when it was supposed to have been done, and it hadnt moved. After 10 minutes of waiting for them to get done working on the owners racecar, I asked to have my keys, so I could take my car. I was again met with attitude and bs and had to forcefully tell him to return my property. Like several reviews state, they also left my car unlocked when I went to retrieve it, but thankfully nothing had been stolen out of it. Previously I had had them do several tire jobs, but it is apparent that much more than that is out of their capability. Unprofessional, careless mechanic work. After two tries, I took back a car that requires more work to fix than when I brought it in. I wouldnt recommend having them do mechanical work on your car, EVER. STAY AWAY.

Ja
Review №6

My wife and I were lucky to find J & L Service open on Fathers Day after our vehicle came down with a flat tire. When they were able to look at the tire, they found 2 bad valve stems on the rear tires and fixed them quickly and efficiently. Great service and value. Would highly recommend!!!

A
Review №7

Hard to get in but once there the Will Take Care Of You

Gr
Review №8

Great working with Troy at J&L rectified my problem with pickup, very satisfied.Have had tires changed,great service Company I work for hasJ&L do all there heavy truck tires with Troy and his crew 👍👷

Er
Review №9

Great service! Stayed open to help in a flat tire emergency. Saved us lots of problems. Friendly, efficient. Highly recommend!

De
Review №10

Friendly fast full service which is almost unheard of to still have a station that pumps the gas for you !!

Ch
Review №11

Unassuming, fairly priced, small service shop, run by good, honest people. They have done excellent work for me recently and over the past few years. They are a full service mechanic and tire joint, with a fuel station, including full-service! (Thats kinda hard to find nowadays) They rent U-haul too. Great place

Mi
Review №12

Always comes through

Je
Review №13

We are from out of state and traveling last weekend, got a nail in our tire and unsure how we were going to get home. Found j & l online....a short wait later, our tire was patched and we were on our way. Great customer service, extremely fair price and helped alleviate a ton of stress for us. Thank you for your help and for being open on a Sunday!

Br
Review №14

They kept my vehicle for 13 weeks for a water pump.,losing thousAnds in business.when job was finished,they had to keep it running with a computer.RM.stoudt repaired the job . cheaper and licensed.ASE.

Co
Review №15

Troy from J&L came to our rescue when our car broke down about 20 miles from Jamestown (on a Sunday) and we couldnt have been happier with the service he provided! We were just expecting a tow but were pleasantly surprised to find out he is also a great mechanic! He got to work on our car immediately, even picking up parts on the way to the shop and he didnt stop running around until he had it fixed. He also introduced us to delicious goose sausage and jerky! We really enjoyed meeting him and his team! Definitely recommend!

Aa
Review №16

We returned a U-haul trailer there 10 days ago at 2:15 pm and were charged an after hours return fee. Ive called them 3 times with no response other than Let me take your phone number and call you back ... they have not returned a call yet.

De
Review №17

Friendly people work there, Full service thank you

Ca
Review №18

HORRIBLE BUSINESS!! This place is Horrible! They do not stand by their work. They had my son s car (he is a college student there) for over a week. It was in for heater issue. It ended up being a very small hose clamp that they never put back on. While it was sitting on their property during that week, they failed to lock the car. My sons $60 backpack, $250 Oakley Baseball sunglasses and $20 worth of change were stollen from the car. The only thing they said to him was, Well we had so many vehicles on our lot during that time we just forgot to lock it.I SERIOUSLY DISCOURAGE ANYONE FROM DOING BUSINESS WITH THIS COMPANY!

Da
Review №19

Affordable, dependable, if you need a tow this is the place to call.

Pr
Review №20

I was 1100 miles from home and this guy helped me right away. He knew it would delay me to order the part I needed, so he called another mechanic who did have the part and asked him to please help me. It takes some real integrity to send a potential customer to your competition when you know its in the customers best interest but not your own!

St
Review №21

We were traveling to Alaska and had problems with our U-haul truck, Mr. Wade, the owner of J &L was very knowledgeable about engines, diagnosed the problem quickly, and was very helpful in us securing a new truck at another U-haul location so our long journey would not be delayed further. Great service, could not have asked for any better. U-haul should be proud to have his business as one of their locations.

Re
Review №22

Been waiting two months for my car to be fixed. Call and they say they will call back many times and don’t. Drive by and see it hasn’t moved but the hood was opened and not shut all the way. Then they swore it would be done by Friday. Friday is here and I call and all the mechanics have gone home for the weekend and the guy answering the phone says they “...haven’t started it. Call back on Monday...”Grrrrr!!!!!!

Ma
Review №23

Great, quick help for in trouble bunch of hunters with tire trouble. Honest, got us going back pronto!

Si
Review №24

My boyfriend had called 2 days ago to get his truck towed over to J&L to have his tires replaced. We had called three times yesterday being told they would be here at 8:00 am, never showed, called again, said they would be there shortly, still nothing, called again said they were behind and would call that day when they were on the way. They have yet to arrive. Called again today and no one answered the phone. This is very poor service, very very dissatisfied.

Br
Review №25

Was on my way through on a hunting trip. Yes Troy was good about getting me right in with brake issues. Put brakes together incorrectly made it to Bismarck and had to replace them again and additional parts that were damaged do to incorrect installation $640. Contacted Troy. He admitted to doing wrong n said hed stand by it. Called him 4 different times in a month n kept making excuses. Never heard back or seen a dime. Bad business!!!

Th
Review №26

The picture up first of the nice clean shop is not his.

Sh
Review №27

They are hard at work 24/7. Great mechanics. And honest.

Jo
Review №28

Theyre all good people

Za
Review №29

Just had my truck in to get the cv axles replaced. While there they ran into a problem and called me. They had to replace a part that I wasnt planning on. However, when I went in to pay, they only charged me for the part and not the extra labor involved! Talk about great customer service! Will definitely be taking my vehicles there for future work!

Ch
Review №30

Definitely helped us out while on a road trip, on a busy Friday no less. Definitely good service .

An
Review №31

My husband, baby, 2 year old daughter and myself were traveling home and the thermostat went out. We had zero heat for a ways on -20 day they helped us out even though they were just about to close up! More than a fair price and couldn’t have asked for better service. If we lived in Jamestown we would never go anywhere else

Da
Review №32

Super helpful as long as youre patient.

ja
Review №33

Good place take your behicle

Me
Review №34

Great, fast and friendly service. Thanks J & L Auto.

jo
Review №35

*DANGER* Avoid this repair shop and go elsewhere. The owner Troy is a complete *SCAM* artist who doesnt stand by his work. What should have been an hour of work turned into 2 weeks of my vehicle waiting for repair and constant excuses from Troy. After receiving my vehicle 2 weeks late and $400 later J and L service in Jamestown, ND had fixed the *WRONG* part! Troy did *NOT* offer to fix the problem and actually tried to charge me an extra $200. I have no idea how this business is still operating.Save yourself some trouble and head elsewhere.

Ga
Review №36

Affordable service without the frills.

Jo
Review №37

My wife and rented a Uhual trailer in New York city to move our 2nd car across the country. The people at the location we rented it from did not properly install the straps to the cars wheels causing the straps to come loose and damage the bumper cover. We stopped by this location and the owner himself came out and fixed the issue and fixed the tail lights that werent working which caused is to get pulled over by the state police the night before. He did it all in no more then 10 minutes. Its good to know that great customer services is still alive. Support this local small town service center.

Ka
Review №38

Thanks to the great service on a Sunday in Jamestown ND for repairing our tire on our way home today! Thank you!

Si
Review №39

Use Caution. Had my car towed by them, I admit I was at fault. However, they charge over double the going rate for an Impound In Jamestown. Was charged $275 for a block and half tow. To make matters worse, I was charged for 3 days of storage even though I picked up car the day after the tow.

C
Review №40

The owner is always there with great service.

Su
Review №41

Their uhaul rental is terrible

Mi
Review №42

These guys are fantastic. Guy named Jamie went way out of his way for me.

Co
Review №43

This place likes to sell out there u hauls even though we had it reserved a week ahead of time

Ga
Review №44

Always accommodating and trustworthy.

Gu
Review №45

The owner accepted to change the rear wheel bearing on my vw van without an appointment. Took me first thing in the morning. Kept me rolling! Thx.

Ta
Review №46

Troy is amazing ( the owner )

Ze
Review №47

Full service gas station? Incredible!

Ke
Review №48

Great service

Cu
Review №49

Fast and easy

Br
Review №50

Management problems

El
Review №51

Grenat serves

Information
10 Photos
51 Comments
4.1 Rating
  • Address:215 5th St NW, Jamestown, ND 58401, United States
  • Site:https://jlservicend.com/
  • Phone:+1 701-252-1560
Categories
  • Auto repair shop
  • Auto electrical service
  • Car battery store
  • Diesel engine repair service
  • Gas station
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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