When you are calling them to schedule a move, they are very helpful and friendly. Answered the phone every time I called. That chanaged after the move.They overcharged me and I called to ask for a refund. Dawn said that will be taken care of. She had to get with the driver and would get back to me. Two months later I am still waiting for my return call and refund. I called numerous times, no answer. I left several messages, no response. I send email, no response.Amazing that once they get your business, they no longer care about you.VERY UNPROFESSIONAL.I would not recommend this company to anyone.RESPONSE : Yes you are correct. I paid the amount quoted to me but I was told I would receive a 10% discount off of that amount which I did not get. To me, that is being overcharged. I did not forget to give a coupon. There was no coupon to give. It was a 10% discount that YOU offered to me. You told me it was on his paperwork and he forgot to apply it and I called one day later not a week later. It was originally for 42 dollars (10% off of 420) then I was told it would be 31 (cant give discount on travelling hour) now I see you lowered it to 20. Why the changes?Yes you were going to check with William and get back to me. Two months later still waiting for response. Why am I still waiting to hear fom you? Beverly Miletta
Jax asap movers really came on time and their staff is very friendly especially miss dawn.. she will help you with all your questions theyre awesome 🤗
The two men who arrived were very nice and professional. Situation was a little rough cause of all the mud in the yard from the rain but they were unaffected at all. They came in and helped get my grandmas stuff loaded very fast and carefully. Our stuff was going into storage for now and they even loaded the storage unit perfectly and took apart the furniture for us. Will definitely be using them again when we get everything out of storage into an apartment for her.
Today Jax ASAP Movers team of 3 moved my household to my new home. Affordable rates that were understandable.The men worked very fast and were careful with my belongings.
Jax ASAP movers were amazing. I have had to move 3 times over the last few years and every company was a disappointment. However this company worked fast, took great care with my furniture, good pricing and had a kind staff. I will always recommend and use Jax ASAP movers. Thank you for having the integrity and work ethic most lack.
These guys are the BEST movers I’ve ever had!! Due to school and graduate training, I’ve moved about 10 times in the last 15 years, and these guys were the best I have ever worked with! My original movers cancelled on Sunday afternoon, and I was panicking because I had to be out of my apartment by Monday morning. I called them and they came out on Sunday night! William, Jason, and Jesse were amazing, and a real answer to prayer. They are pros! They were not overwhelmed or intimated by the amount of boxes. They were confident and worked quickly, efficiently, and treated my items with care. They packed the truck expertly - it was like Tetris! They were friendly and professional. They showed up with great attitudes and a mindset to work. I will call them the next time I move, and I am recommending Jax ASAP Movers to my friends in the area. This is an exceptional company, and I am so very grateful for their quality service and professionalism. They saved the day and did it with smiles and made me laugh on one of the most stressful days I’ve had. Thank you SO very much, and God bless!
Amazing amazing amazing! These guys are super efficient, professional and have great pricing. I hired these guys after another moving company didn’t show and literally they were at my door an hour after booking them. Save yourself some time and headache and hire these guys because they always come through!!
William, Jesse, and Johnathan did an amazing job moving me this morning. They were very courteous and polite and handled everything very quickly and with care (at an unbeatable price, might I add!) I will never use anyone else!
Cant say enough great things. Moving is always stressful but using Jax ASAP did a lot to make the experience better. I was able to book the day before and when I had to change the time they were super accommodating. Employees are awesome. Went the extra mile with a smile on his face really made the experience a breeze!
Awesome company. I’m a returning customer. Only trust them with getting my sofa out a difficult spot. Love these guys. On time, very fast and honest!! Oh yeah price is great.
Great moving company. They are friendly and considerate of my items. You can tell this team wants to help make your move easy. Highly recommend.
This company was tops! So meticulous about taking good care of fine furniture. They worked hard and didn’t milk the clock like some companies do. We had a huge amount of stuff and plenty of bulky furniture. They fit it in one truck and we were so pleased with them. We will be using them again!
We have used Jax ASAP movers 3 times now with the most recent move being 3hrs away from Jacksonville. Every time they have finished ahead of schedule and never had a single broken item. They show up on time and have great prices. I have moved across the country and typically move once a year, and I can say none of the movers I’ve used in the past compare to Jax ASAP movers.
Excellent family business. Take great care, but also get a lot done in a short period of time. Arrived on time. Highly recommend them.
Awesome experience with this company. Very professional, quick and personable. I highly recommend them.
Great movers! Highly recommend this team. Very timely, organized & courteous. This is my 2nd time hiring them & I couldnt be more pleased.
They were great!!! Very reasonably priced and very polite and pleasant. I’ll definitely use them in the future. You guys rock !!!
Extremely fast, friendly and inexpensive for the quality of work that they did. Would not hesitate to use them again.
Professional. Kind. Aware of restraints. Helpful. Hardworking. Would definitely hire again. No question.
Man these boys know how to move! Their quick, and professional! They had pads to cover all of my items and everything. I definitely recommend!
Good bunch of guys. Very efficient. Willing to go the extra mile for the customer. Chris/ CubeSmart