Joshua at Chrysler Jeep Dodge Westside is amazing! He’s super personable and found exactly what I was looking for while also staying in the price point I needed. I never felt like he was trying to pull a fast one or push a sale on me and he really worked hard to get me every deal/discount I could to get the truck I wanted. 10/10 would recommend Josh to anyone looking for a vehicle. Thank you so much!!

Come see Mali for a test drive. He was excellent listened to our wants and really took the time get us to know us and what we wanted. Great sales staff, very clean well maintained atmosphere and waiting room area.

Our experience here was hands down our best one yet! And let me add, we have purchased many vehicles. 😅 This purchase experience is definitely our top rated! Do yourself a favor and visit this dealership .. and be sure to ask for Joshua Steward. He was all around amazing and my husband and I would highly recommend him with 100% complete confidence! I can not forget to mention Chief, who was extremely kind and patient while assisting us with technology setups. (Also, his wardrobe was nothing short of awesome! 🤠)Thank you so much JaxCJDR Westside for making the process so easy and for hiring the amazing staff that we will be sure to bring our business back to when the time comes. But for now, I’m going to enjoy this beauty for a long time to come. #2021JeepGrandCherokeeLaredo

Came in with my dad yesterday (9/26) looking to get a car due to my previous car blowing the engine. They took my car in as a trade-in and got me an AMAZING deal on a pre-owned Mercedes. I didn’t come in looking for a Mercedes, but I absolutely fell in love with it and the price they got on it for me. Travis was extremely nice and helpful with my situation and did everything he could to get me in a car that day.

First let me say my blood pressure is officially through the roof. I took my Dodge truck to this location only to have the service department remove parts from my truck that almost cause the death of my 6 year old autistic non-verbal child and his father. My child and his father is now stranded at Chrysler Dodge Jeep Ram North Savannah where they are being told the truck that just left this Jacksonville dealership 8 days ago broke down due to faulty craftmanship. The transmission and diesel pump on this brand new truck is gone, the new transmission was not properly fix and the pump was never fixed. Customer service Chad-day had no empathy but openly express her annoyance with being interrupted with questions and Jeff the service manager at this dealership has been lying his way out of this mess since 7 am this morning. DODGE CORPORATE MY 6 YEAR IS FRIGHTEN IN A STATE WHERE WE DO NOT LIVE I NEED YOU TO GET INVOLVE ASAP. See the pictures nothing was tighten or replaced parts missing.Funny I am on here 2 to 3 months later and the owner as yet to acknowledge my complaint. Jeff kept my truck at this location for 3 months, week after week with issues. Falsifying report, listing new issues, This location milk the warranty until there is nothing left. Last week once the warranty stated they will no longer paid I receive a call from the plaza to come and get the vehicle it is no longer their responsibility. What a nightmare in all this I have contracted covid trying to deal with all this distress and nobody care. The emotional devastation, the stress now I am left with a lemon from a oil change, to a transmission change to a pump change now a lemon.Continue reading these glorified review i hope and pray none of the new customer goes through what i am about to go through. I am about to lose everything because i no longer have a truck work.

If you enjoy lies, deceit and fraud when having your vehicle serviced, then Jacksonville Chrysler Jeep Dodge Ram Westside is the dealership for you!Initially received the truck back with low engine coolant, an interior that smelled of cigarettes, brakes that still squealed, and a trailer brake module that is still defective. Since this time, they have only ever put a little more coolant in. We paid thousands of dollars for this service.On top of everything else, was told yesterday that they have no intention of addressing the fact I have old rotors still on the truck when they supposedly replaced them with new ones. Its no wonder the brakes are still squealing!The service director and the customer relations manager over at this fine establishment will say whatever they need to get you to go away, all while ignoring the actual issues.They did make a valiant effort to just ignore me.

A fairly brand new dealer and being 1yr old it has that all brand new feel if you know what I mean. The workers were amazing and their selection of vehicles were oh so nice, from Jeep Wranglers to Dodge Rams 4500. The Rams were really nice and test driving them has me deciding to get me a Ram. If you ever go and visit ask for Antwan. Helped me in my search and was a vibe to be around.

Was told on the phone that they would install a set of tires on my 2015 Ram 1500 Laramie that I procured myself for $100. I figured Id go ahead and test drive a new Wagoneer while I waited for my tires to get done. This was also to test out the dealership as I have some needed maintenance coming up for my Ram. Turns out that they do not install customer-supplied tires, even if they are brand new due to balance and vibration issues, even without an implied warranty. Sounds more to me like our techs dont really know how to balance tires. I buy these tires specifically because they arent the off-the-shelf trash peddled by these retail dollar hounds and I happen to NOT own a tire machine yet. Also that Wagoneer looks sweet. Too bad Ill have to drive across town now since I live pretty close to this place.

Just had my vehicle serviced here for the first time.The experience was professional and fast.Meghan Peters and crew were awesome! Thanks!

Go see Big Bent for all your automobile needs. Tell him his Mom, Mz. Jazzy sent ya! Guaranteed he will take good care of you. Keeps his clients smiling.

I had a wonderful experience hereLove my car and the team that helped me get it

My husband and I decide to stop at Jacksonville Chrysler Jeep Dodge Ram Westside to look at new trucks. We had no intentions of buying a new truck on this day and we did not want to waste a sales associates time, so we said we are just looking around for now. Then a young man by the name of Joshua came out to greet us. He was so pleasant, professional and welcoming. Not what you usually get or expect from sales people at car dealerships. He understood we were just looking and still offered to answer any questions or help in any way. He was not pushy nor a hoverer. He let us do our thing. Eventually we decided to test drive a truck. Joshua was very knowledgeable about the truck and all of the features. He was honest and straight forward with answers. Once we got back my husband said he liked the truck not the color. Joshua introduced us to Travis one of the managers, again very professional, welcoming and not pushy. We listed the features we wanted on the truck and they got to work looking. They were able to find a few and showed us the colors. Never did they try to push a truck on us that they had on their lot. These guys went above and beyond to find this truck. We expressed concern about buying a vehicle that we havent seen or driven. Again going above and beyond, Joshua took us to the other dealership so we could see the truck and drive it with no committment from us to buy anything. Back at the original dealership we started talking number and trade in value for our vehicle. If youve ever bought a car you know the negotiation can be ugly. Nope not here. We met Moe, the yes or no guy as I called him. Another friendly, professional and welcoming person who happily listened our offers and never pressuring or pushy. After we made a deal, they completed the paper quickly and painlessly. Juan, our finance guy was another pleasant associate, he was quick and efficent. He kindly and patiently took the time to explain all the paperwork to us and made sure everything was done properly. Due to not really thinking we were going to buy a new car that day, we had to bring our car back home to remove his tools and personal items. Mind you, we live almost 60 miles from the dealership. Joshua brought my husbands new truck down to him at his job and pickup our trade so we did not have to make another trip back up. That is top notch service!! EVERY one of these guys went way above and beyond for us. They all treated us with kindness, respect and made us feel very comfortable. We cant say enough good things about these gentleman and the outstanding quality of care they give their customers. They have made customers for life.

One of the worst service departments I have ever been to in my life. They try to overcharge you for the most simplest of items. I had my old change and my fuel filters replaced on my 2500 ram diesel last time it was $492. Went back the other day had the exact same service done but had them do a $24.95 tire rotation went to pay my bill was $688. I question the cashier she asked Megan at the service department and Megan really had no excuse for why the bill was so much more inflated this time. Other than she took $100 off of the bill instantly but still I paid almost 100 more dollars for the The exact same service I got last time taking out the tire rotation of $25 so the oil change cost me an additional $75 from what I did last time and nobody pre-told me about this until it was all said and done. Please make sure you get all your quotes upfront and try to stay away from their service department.

Jeffrey and Teyanna in sales were very helpful and attentive to our needs. We were given a fair price from the start and negotiations were relatively painless. Overall it was pleasant experience.

Dishonest group. I realize that is how most people feel anyway but I was hoping it was different. They will play 3 card Monty when you ask numbers and do yourself a favor and make sure you are well rested and not in hurry. Dont care how much they rush you please read every word line for line because you will be told one thing to find another in print. Dont use this or any of the others associated with them.

Great new dealership!Really make you feel at home!My Service Advisor, Meghan was the best!Called Friday afternoon to see if they could service my Fiat 500 Abarth, she said they could and set the appointment.Then she put me on hold and checked with their Parts Department to confirm that the parts would be available on Saturday so I wouldnt waste my time.Not many people think ahead like that anymore.I was very impressed!

My visit to Jacksonville Chrysler Jeep Dodge Ram Westside was the best experience I have ever had purchasing a vehicle. Harold was a great salesman, he went above and beyond and I highly recommend him, he will treat you good and fair. Actually, I cant complain on this dealership at all, everyone there we dealt with, from salesman too financial were really great....had the best attitudes.

***UPDATE*** Buying the second RAM as we speak... thank you!!! HUGE SHOUT-OUT to James and Moe for making this happen... customers for life.............Absolutely great experience -- worked with Edwin Manucy -- very easy to talk to, communicate start to finish via email. Went back and forth with another dealer for the same vehicle and Edwin made the best deal --- Their General Manager was in on the whole process and made promises that he kept!!!! Jeremiah was also in on the deal -- Amazing experience - would highly recommend this dealership. LOVE MY TRUCK

Was looking for Ram or Wrangler.. the team in sales was so efficient and had great inventory. They selected a Jeep Wrangler for me and i couldn’t be happier. Was in and out in under hour and a half. “ probably sooner if we didn’t talk and have fun so much” Mike Mann was my salesmen great young man! Great ownership, team, and beautiful new building! Definitely recommend!!!

Ive only been to this location for service. Super friendly staff and put express in express service. Ive been able to check in, have a breakfast sandwich from the small cafe, and my car is ready about the time Im finished.

I had the best experience working with Byron at Jax CJDR of Westside! He made sure I had everything I needed and took all the time necessary to make sure I understood all the little nuances of my new vehicle! He also went above and beyond to satisfy all of my needs and wants..He was patient and never gave up. If you are in the market, go to Jacksonville Chrysler Jeep Dodge Ram...It will be well worth it! Ask for Byron and him Shauna sent you🥰

Jacobi green is a wonderful sales men. I would highly recommend him. He made the buying process very easy for me. I greatly appreciate everything he has done for me and my family. This m you jacobi

I have to say I have purchased cars in the past but this was the most comfortable car buying experience. I was greeted by London Crawford, he was so professional. He took the time to actually listen to exactly what I wanted and what my budget was. I left the dealership happy and satisfied. London was not only helpful but he understood what I wanted. I didn’t feel pressured to buy. I just have to say Jeep Chrysler Dodge has gained a loyal customer and I want to thank Mr. Crawford from the bottom of my heart. Thank you for being so understanding and caring. See you next year for a possible trade in

Best dealership hands down. Bought there, have been servicing there and would recommend them to anybody to buy or service their car!!!! Travis the sales manager was awesome!!!

All I can say is WOW! My experience with this dealership was handsdown top notch. From the moment I called I spoke a young lady named Hannah who was so delightful and also followed up with a text to make sure I could get any questions answered. From that moment I knew this would be the right dealership to help me out. When I got to the dealership a young man buy the name of Jacobi greeted me and told me he would be further assisting with finding the right vehicle. He was so easy to talk to and actually listened to what I was looking for. We found a 2021 Jeep Cherokee that fit right into my budget. The sales manager Travis was excellent as well. When I had an issue with the vehicle I had owned he helped me understand what the problem was and how we could fix it. It was like he read my mind on everything. He talked the numbers to the T and negotiated the best deal with the banks. Needless to say I spent just about two and a half hours total in the dealership net thing you know I was walking out the door and driving away my brand new vehicle! Im forever grateful and will def make the recommendation that this is the dealership to go to and to also beat! Thank you again for everything!

Westside Dodge had my truck for one month. Picked up truck and the check engine light came on before I made it home. It is a2014 Ecodiesel still under warranty (Ecodiesel settlement), however the service director, Jeff, informed me that he does not have to take trucks with over 100,000 miles. After having my truck for a month he refused to run a diagnostic because he stated it was not related to the repairs he did, yet codes were being cleared while I was waiting to pick up the truck. I suggest you give Woody Folsom or Murray in Starke your business. Do a search or ask around and you will be enlightened.

Was very nice great place every one wonderful. Car was fixed no problem

So I thought I was going to buy my hellcat widebody charger. I spoke with tonisha we had a set date to look at the car and to purchase the vehicle. I drove from Georgia to the dealer to find out the car was sold. Even after I called when I was two hours away. It’s very unfortunate I didn’t get to go home with my car. I don’t know who is to blame. But I am very upset about the experience. Tonisha was a good representative but I wish the communication was better for dodge to let her know the car was sold.

Came in on my lunch break to look at some vehicles for my daughter whos in college. Walked past the receptionist behind a salesman and took some time looking at some cars and not one person approached me or welcomed me or even asked if I needed some help. I casually strolled out of the dealership without a word. Now if you were somebody that doesnt like to be bothered this is definitely the dealership to go to.

The financing was great, Ben the seller person is awesome, just when I got home my truck has scrashes on my hood I will take the truck to service tomorrow, I hope they can fix it is a new black Etorque ram, I will let you know what happen later .2/27/21 I went to the dealer 3 times already and still hace to go back to get it fixThe bed liner they installed right away.

First time buying a Jeep Wrangler and I’m very thankful I came here! Jannessa, Ben and London could not have provided a better experience. They were all down to earth, knowledgeable, and HONEST. No doubt I will be buying my next car here...and my next one....and my next one!!! 😉🤣Ricky in service department has also been more than accommodating. Like many, I work in a busy profession with limited free time during business hours. Scheduling a time for my car to have tint, Ricky realized the shuttle may not be available as late as I needed and offered to stay late to pick me back up! 🥰 Even after they sold me the car they are still reaching out making sure I have everything I need and questions answered about my new vehicle. A company I will continue to support with an all around good team. Thanks guys!!

This place is amazing!!! The sales staff took awesome care of me, not to mention when I had to come back for my window tint a few days later they filled my gas tank again. It safe to say the have earned a loyal customer out of me. Thanks JCJD Westside!

Very friendly and clean. the service was great and fast. I will go back there again.

Best car buying experience ever. Thanks to Tim Houston and Juan Lorenzo. I got what I wanted for a fair price and I honestly felt like I made friends. I felt very appreciated and was informed with my best interests in mind. Thank you so much.

Byron was who worked with me at this dealership and was super helpful right off the get go! I was shopping with my younger son, Byron was super patient with us and made what is usually a stressful experience actually enjoyable. He asked what I was looking for in a vehicle, showed me every car that I was interested in ( in the dead heat of day mind you with a long sleeve work uniform), took me out to test drive three vehicles while never making me feel like it was an inconvenience to him to spend a few hours answering all of our questions and helping me get my dream car . I really do love my new car and will definitely recommend everybody to come here, thanks again!

Worse dealership I have ever delt with. Bought a truck from them in Dec. The salesman proceed to put a dent in the driverside rear fender while fueling the truck. They did get a outside party to pull the dent and it looked good. The service department lost my key and ordered a replacement. That was Dec. 16th. Jan. 12th I get a call and say the key is here bring the truck and they can program the key. I was told it would take ten to fifteen minutes. I show up to get my key and they cant find it. They did find my plates that had been there for 2 weeks, no one told me they came. Atfer a 20 minute search the replacement key is found. I was then told it would be 45 mins for them to get the codes from Dodge to program the key. Total of an hour to pick up a key that was ready. **** Easy to say after the fact. I offered suggestions to resolve the dent issue but didnt hear back from anyone.

Came here just to update my brake controller for my 2020 1500 ram I picked up in OCT....... and ended up leaving with a 2021 ram....Ladon my sailes man was awsome and stright to the point... will continue to use him..

The best place to go and get fantastic deals on vehicles. Very nice and polite people work there. I had a lovely time there.

Very helpful..alot of new cars and trucks on lot...

After leaving the dealership I found myself extremely satisfied, Tim Houston did an amazing job showing me the different Jeep Renegades I was interested in and was completely understanding and helpful. He definitely made me feel like I was a valued customer. The financing side was a little rocky at first and kind of turned me off on even buying a car but then the financing manager came out and assured me he would get me the best deal possible and did. Would definitely recommend buying a car from this dealership. Hands down one of the easiest and best experiences that I have had had. Walked in around 12:30pm and left with a brand new 2020 Jeep Renegade as well as a trade in and was out by 4pm when everything was said and done. Would definitely recommend seeing Tim Houston when you are looking for a new vehicle.

I was left on hold from the service department for over 20 minutes. The lady the answered the phone said she would be right back and never got back to the phone. So rude. Don’t go this location fir services go somewhere else.

Pricey, but thats the par for dealerships. Their quality of work is worth the money.

Rique was a great dude really treated me like he new me my whole life, real wholesome even dealing with multiple costumers at once and still got me a great vehicle with excellent financing he helped me out ALOT

We had an excellent experience with the Jacksonville Westside dealership! We live in Tennessee and had to work the deal long distance, and Ben Byrd, our salesman, did an excellent job answering our questions, and getting us extra pictures and videos basically being our eyes for us. And not to mention he had great customer service too because he even met us at the airport to pick us up when we flew in to get our truck! The whole dealership was very clean, up to date, well kept and professional! Ben especially did a great job at making us feel special and kept the whole process upbeat! And.... we ABSOLUTELY LOVE our truck and it was just as advertised! Would highly recommend you checking out this dealership!

Wow! had my vehicle serviced here recently and i must say, my advisor Corey did exceptional, he answered all my questions very promptly and got me in and out quickly, i will definitely be back for service in the future!

Great customer service, it was an in and out process didnt take hours. My sales person Jacobi was excellent and walked us through the whole process, thank you to him.

Had to get my 1st service other than a reg oil change. When I say Meghan went above and beyond checking it ensuring I was aware of what was going on and when than constantly checking in. The turn around time for service was astonishing. I cant be more greatful for knowing I can trust a place to service my car

Great place for newer vehicles, however if you have an older dodge truck like my 2005 ram 3500, they do not have the proper scan tools to be able to do diagnostic work on your vehicles.

Thank you! For adding a location near a diverse community. First time at this location- I had an oil change on my Jeep Wrangler and the service was fast. The gentlemen was very welcoming.I left my coupon by mistake and he still honored it. Thanks! I definitely recommend.

James was an awesome salesperson! We didnt end up buying from them but he was honest and personable. Great team, no hassle.

Received exceptional service here with Andrew in the service department. He has taken care of my vehicle for it’s routine service needs, as well as a new set of tires. Everyone there is friendly and helpful. They have earned all my future business! Highly recommend them, especially Andrew for all his expertise and professionalism.

I was very impressed by Rique Bentley, he was very patient and kind, I was very happy he help me to get a car for 18 hrs old son. I will definitely sent my family to him to buy their cars. A big raise for him please first time people be patient with me like that, cause I am not easy for people deal with 👀

Phenomenal serviceAll was on point in and out in less than and hour and a halfThe sales person teyanna was very professional on herJob.polite with a smile. She ran her heart out getting things handled.i would highly recommend her to any and all .Everyone greeted me with a smile of helpfulness and service satisfactionI thought customer service at dealerships were the worst. I have been reborned to know there are awesome sales persons out there off 295 and commonwealth..Thank you 🌹

We had a great experience at the dealership. It’s a beautiful facility, with welcoming, friendly staff. Our salesman Dave was extremely patient and knowledgeable. He helped us select a truck that my husband loves and was able to drive home that day. Highly recommend!

Stellar Customer Service experience! I haven’t purchased a vehicle in some years and I must say this is one of the most smoothest, friendliest and most professional in doing a major purchase! London Crawford in finance was courteous, detailed answering questions and overall outstanding professional service! I definitely recommend my friends & family to visit this location for your next new wheels!

Our Westside dealership is the best Chrysler Jeep Dodge Ram in Jacksonville. I have bought vehicles from a few locations. They by far exceeded the service we had from the other dealerships. The staff is super friendly. The atmosphere is very welcoming not that attacking feeling at some lots. From sales to service we highly recommend them. Troy in sales is amazing to work with. Chief is also great to work with. We have purchased 2 vehicles there in the last 6 months and plan to go back for future purchases. Yall have set the bar high for the others!

After coming here to just look around the parking I was met by 3 gentlemen who gave me their honest opinion. This means a lot when looking for a car, because everyone hates a pushy car salesman. They went above and beyond to getting to know me first and seeing which vehicle best fits me. And for that I would like to give them a special thanks and would recommend anyone to go see them. These gentlemen even made sure to keep my budget in mind, when my mind steered off path and I thought I could get a dodge demon. So thank you Rique, Byron, and Terrence.

DONT WASTE YOUR TIME SELLING TO THEM ! online offer is BS, set appointment and had three people call to insure i was going to be there with the first call insuring me they would have no problem paying me over the offer. go in for appointment no one knows what im talking about or about the appointment. offer generated on there website was $72,041 they came back with offer for $61k with only reasoning being I purchased it from them last year, and because im going to get incentives back for canceling my extended warranty. TRUCK HAS NO DAMAGE AND IS EXACTLY AS DESCRIBED. 2020 ram 3500 laramie dually 5k miles. OFFERED $14000 LESS THEN FIRST DISCUSSED

This was one of the best experiences I’ve had purchasing a car in the last 20 plus years. It was a pleasure working with Antwan. He got me in a brand new 2021 Jeep!

I came in for service had an awesome experience. I would totally recommend Curtis Jones as an advisor. he is very attentive and treats his customers well while your vehicle is being serviced. True Customer Service. Awesome attitude.

Service clerk is a nonchalant, uncaring, face of the business. Because of her, we will never purchase or visit again. She refused to summons a supervisor and indicated her supervisor, Jeff, was unavailable for the next week. It is important to have professionalism displayed in every area to prevent losing valuable customers.

Recently bought a car from this dealership and it was hands down the best car buying experience ever. Harold (sales) and Travis (finance) was very helpful and transparent with the whole process. Thanks again guys!!

Nice and new. Appreciate David C. He gave us good information on trucks and how to find out what they could tow. Not a lot of used trucks, but understand that is everywhere.

When I went looking for a car I knew I wanted a Dodge Charger rique Bentley helped me through that process and made everything so easy. From picking one out to me driving off the dealership lot in my new car! I highly recommend him if you are in the market

Jax CJD is a perfect example of why dealerships are often called “stealerships”. They want 12K over MSRP before tax/tag/title. Also caught their sales manager changing bank and interest rate after approval. Went to sign paperwork and they’d changed my deal to up my interest 3% and use their bank instead of mine. Do yourself a favor… DO NOT BUY HERE!!!!

Mali was a great help! I wasnt even planning on purchasing today but he worked with me and got me a great deal I couldnt leave. Very professional, patient, and efficient!!! Highly recommend him!!

Stay away from this dealership if u want a smooth buying experience.

I went too the dealership & needed my oil changed earlier. The service there was excellent. I was helped by Harrison who was very professional and was on top of everything I needed. I will definitely be coming back.

This was the quickest experience I’ve ever had! I came in knowing what I wanted and they delivered all of it! Highly recommend. Jacobi was awesome and so easy to work with.

Jacobi was great and attentive! He answered all my questions and was able to get me a great deal! If you’re looking for sales person who isn’t pushy and actually listens to your needs JACOBI is your guy !!

My experience at Jeep was AMAZING Terrance and Byron provided amazing service. I am very pleased with my new purchase. I would definitely recommend this place to anyone in the market for a new car.

Drove in for an oil change, someone was there waiting to assist me. Once all my information was input into the system, I was able to go into the customer service area which is nice, open with multiple TVs and very comfortable and plush chairs. I was able to get comfortable, and just wait for them to finish with my car which took less than an hour. Ill definitely probably make them my go to whenever I get an oil change in Jax.

Great variety of products, very satisfied.

Don the sales associate was amazingly helpful.We were treated like family, no fine print worked in prices. The price we saw online was the price we paid. Very clean and helpful. We will be back to purchase our sons first car.

Meh, seems nice, but wanted to order a car. As soon as I left they wouldnt respond to text and ignored me so bought a jeep somewhere else.Some options on the lot, but not a lot of mid tier or upper mid tier options. It was very awkward when I was leaving without signing that day. Still intended to buy the car from them but they had a hard miss.

Worst dealership to ever go to. They will lie just to get you to come in. Promise the world and never deliver. Drive 2 hrs to get there and they lied. 3 different times been back promising they can work a deal but again they lied. Buyers beware. Worst dealership ever. 🤬

Worked with Rique Bentley and he took care of all my needs! Very friendly and attentive. Always responded in a timely manner. Would refer him to all my friends and family! Loved the new location as well.

I drove 4 hours all the way from Georgia and I dont regret one minute of it.. The staff at Westside Dodge are very professional . My sales persons Dante and Tatyana were very friendly, helpful, patient and knowledgeable. They took their time with me and got me into my 2021 Dodge Ram 1500 Rebel. Thank you very much I love my truck.

My experience at this dealership was very satisfying. I was able to walk out of here with the vehicle I wanted and Byron and Jeremiah both were very helpful in this purchase. If you are looking for a vehicle make sure to come see the both of these guys.

Andrew in the service Dept ....Great guy. And very knowledgeable with these Big Boy dodges. Like the SRTs and he made the whole process with my vehicle eeeasy and smooth no shenanigans......

Brian and Devon were very helpful when purchasing my Jeep. I would recommend them and I would definitely come back if i wanted an upgrade.

Jeremiah and Mycah was the best salesmen to work with. When you think you can’t do something they make it happen for you.I really APPRECIATE YOU GUYS

Jacksonville CJDR Westside is a fantastic BRAND NEW dealership! For years I would drive to the Arlington location to have my vehicle serviced, but now that there is a dealership on this side of the river I come here. Saving so much time!

After a disappointing experience with a dealer in the Orlando area, I spoke with Harold Shemesh At jJax Jeep Westside.He was absolutely amazing. Answered all my questions and worked a deal totally over the phone as I live in Ocala.adding to the experience Harold was kind enough to meet us half way in Palatka to eliminate us driving to Jacksonville from Ocala.This was the best car buying experience I have ever had and whenI am ready for another vehicle I will defiantly contact Harold again.By the way we traded our 17 Wrangler for a 21 Wrangler 80th anniversaryedition that is totally fantasticDennis Harris

Myself and my daughter went looking for a new vehicles. We meat our sales man Harold Shemesh. He was great to work with. He made it fun to look for new vehicles. And then we meant the sales manager Travis Brubaker. Between the both of them they made use feel like family and easy to buy a new car. My daughter got a new 2020 dodge challenger and I got a new 2020 dodge charger. I would recommend them and the dealership to everyone. Even the people we did not meet looked like they were enjoying their time there and everyone was very nice. This is one of the best dealerships I have been to.

Thank you Michael for making my first visit to your service department and amazing experience. I didn’t catch the young mans name that was the valet but he also was very nice and kind. My Gladiator was in need of an oil change and Michael was so helpful and took time to explain to me the process and even took time to help my figure out my warranty information. I was not as prepared as I should’ve been with the information they needed. He was very patient while searching for my information. Thank you again. What a great experience. I highly recommend this dealership. It’s very clean and everyone’s helpful and friendly.

Very professional!! I brought in my Dodge Charger and had too get a few things done too it. Harrison, my service advisor was very helpful. If I have any more problems I will definitely come back and talk to him. Overall it was great.

Very comfortable and super informative. Answered every question I had. Found me the deal I was looking for. Five stars aren’t enoughJacobi

Awesome employees❣️I had run out of gas in their driveway..I offered to pay for a ride to the gas station if possible...1 of the employees came back & told me hed meet me at my vehicle..I walked back to my suv & about 5 mins later he pulled up,me thinking he was giving me a ride I grabbed my purse back up,he said maam Im giving you gas..He put 2 gallons of gas in my tank,had me crank it while he waited to make sure it was enough gas to crank...I tried to pay for the gas,he refused..From my whole ❤️,I thank Jacksonville Chrysler Jeep Employees,not only are they professional but they also have a heart & are willing to go beyond their duty to help when able💞

Wonderful people up there! Thanks to everyone up there..especially Christian...extremely helpful, kind and funny!Ill see you all down the road!

I highly recommend rique Bentley for all your car needs when it comes to buying a car. I didn’t purchase one today but his knowledge and the time he took out of his day to help me. I will definitely be back

Went there for the 1st time just for convenience. Wasnt happy with the service when I picked my car up and they never gave me a sticker for when my next oil change is due. Ill stick to CJDR-Arlington.

Clean establishment. Went to this location due to the Darscars location being understaffed and initially I was pleased with the service. Meghan was my service advisor and although it was evident how frustrated I was, she was very helpful with getting not only my battery replaced but my recall taken care of as well (since Darscars did not.) I’m given my experience 3 starts for two reasons: 1) Price 2) Time. The cost of the battery was the same everywhere I called (As far as dealership goes. Silly of me because I was always told never buy your parts from dealerships because they inflate the cost) however, labor was $170. $170 to put a $127 battery in? ABSURD. Now, Meghan did get me approved for a discount once I told her what I was quoted at the other locations but even then, that’s still a lot of money for a 15 minute job? I don’t drive a Lamborghini. Replacing a battery cannot cost that much. Second: 2 hours into my wait I was told a serviceman had to go get a battery because there were none in house and it would be another hour or so before I got my car back. Again, 3 hours for a battery?! I’ve gotten tune ups and engines replaced in that time. All in all, the actual experience wasn’t bad at all. There’s an in house food stand that offers hot food so you’re not snacking on junk food while you wait for service so that’s a plus. Multiple people came by and checked on me who realized I had been waiting for awhile so everyone was very friendly. But I am big on getting my money’s worth and I just don’t feel like a 3 year warranty was worth the $300 service and 4.5 hours I had to wait. Especially considering I JUST had to replace the main battery ten days prior. So $600 in total, $300 just in “battery replacement labor” is something I can’t get over. Lastly, I noticed the service men had left one of the plug in devices in my car so I went back inside to return it to Meghan and walked up on her and the cashier discussing me :) so there’s that. I may not have been the happiest person she helped that day, and I am sure she can see why. I HATE stop start and never use it an now it’s costing me over $300 to replace it. $200 of that is labor, however I was not rude or unruly. So just a heads up. Make sure customers leave the premises prior to congregating and gossiping. 😉

JACOBIE DID AN AMAZING JOB VERY PROFESSIONAL, Positive made me feel very comfortable While buying a vehicle. Thank you so much. Definitely ask for him.

Do not take your car here!!!! I repeat DO NOT!!!They are very unprofessional and talk down to you like you’re uneducated. Had my car 3 weeks and couldn’t diagnose the problem. A 2020 not an old car. Then didn’t want to honor the warranty! Waiting on my vehicle and they never communicate, call service department numerous times to no response. Advisor never available!! And they had the nerve to try and charge me for a rental that it took 2 weeks to give to me!!! Go somewhere else!!!! Even if you have to drive across town!!! New dealership- bad for business!!! If you need service, this is not right place!!!

Such a great experience!! Got all of my product questions answered and when I came in for my appointment I was met with quickly. Everyone here was so nice and I will 100% be back again for my next car purchase!!!!!

They were awesome!!! Had a great experience and a free lunch to boot. David Sumin was so awesome. He really took his time to make sure we were happy!!!

Jacobi Green is the bomb! He makes purchasing a car easy! I would definitely recommend anyone looking to buy a car to go by and check him out!

BUYER BEWARE. Agreed to terms with sales manager, then in closing, found out they added 12 additional months on terms without my approval. Then they magically couldnt find the paper the sales manager and I signed off on showing the terms lol. They Tried to sneak it in making us wait over an hour for paperwork to close (when we were the only customers there) so by the time we closed they thought wed be so eager to leave wed sign without looking. We walked out of closing, sales manager wouldnt even come out. Absolutely horrible experience

I just bought a 2020 Dodge Challenger from here and it’s a 10000/10!! I would highly recommend them! Especially the Sales manager Travis and the Salesmen Harold ! Thank you for helping me find the perfect car!