Had the oil changed in my corvette. Friendly folks always do a great job. Recommend getting an early morning appointment if you plan on waiting for your vehicle.

Just terrible. I decided to give them another honest try after my last review of them. They made the appointment for a week later. When I got there, waited in the waiting room for 20 minutes then the service advisor came to me and said they couldnt work on my van because of complications that may come up, he said I should make another appointment for the following Monday, (thus the runaround); if you think Im going to go back to this dealership, I WILL NEVER GO BACK TO THIS DEALERSHIP, I dont think they would service my van anyway, because of the terrible reviews Ive given them!

I went for oil change and was serviced right away. Usually its line for almost a week. They were fast and price surprisingly reasonable. Thank you guys.

Really good customer service and the place was so nice and clean. They also paid for my Lyft home while I wait for my service to be completed and sent one to pick me up after they were done

I scheduled an appointment, arrived on time, and was given a 2 1/2 hour waiting period for a simple oil change. The reason? As usual, they overbook....WAY overbook. In other words, appointments mean nothing more than they will service your vehicle, just nowhere near when they say they will. Time to find a more professional place to take my car.

This dealership does not provide a loaner vehicle when you take your car in for service. At least thats what I was told on the two visits Ive had in the past month. This is a real inconvenience for people whos job requires traveling. They will order a Lyft for you to get to work and back to the dealer only. They are one way trips so the driver is not allowed to take you on more than one stop, if its not cancelled on you first. They also didnt provide the services requested even after having my car for a whole day. I was considering trading my car here since this is where I first purchased my vehicle, but my last few visits have not been all that great.

I bring my vehicles in for service here. Kevin, my service advisor always does an amazing job. Every service advisor I have met has been amazing. No matter what they will always be honest, loyal and they have your your best interest in mind. Thanks 😊You will not go wrong here I promise!!!!

Kevin is a rock star. So super nice even with as busy as they were today!

They are professional and can seem like everything will be done correctly. But overall I am not as satisfied as they want me to be. They push Extremely hard for people to leave good ratings. But after making me wait an hour and a half for an oil change which is already too much time, they later told me the drain plug was bad. When I went somewhere else for them to examine the issue further they informed me to assess the drain plug they would have to empty out the oil anyway. So why wouldnt the dealership fix the problem instead of sending me off with a bad plug and having my oil LEAKING until I went somewhere else? Also they forget the free car washes a lot too. Yeah, bet you didnt even know about the washes at all.

Very alert ready and attentiveThat old lady at the front desk aint playin no games about putting your mask on

Super acknomodating ...$ low, in & out. Also recd follow up call ..

Thomas Lee was amazing from start to finish...wasn’t pushy whatsoever and genuinely listened to what my wife and I were looking for. He was also very responsive via text when we had some questions. I would highly highly recommend him..wanted to trade in a car and possibly look for one...ended up walking out with 2 new vehicles!!! Thanks again Thomas!

Kevin was beyond thorough. Explained every step of the way. Graham, the certified corvette explained his plan for the day...

I started going here about 6 months ago and one person above everyone else is feels like he goes above and beyond he know my name just walking in and he is very nice and helpful. He is one of the reasons I will keep coming to George Moore for mu business. Thank you Mike for all you do.

Extremely professional and fixed a major problem in no time, Thank you!

Had an amazing buying experience at George Moore Chevy. Glenn was extremely helpful and went out of his way to work with us over the course of a 4 day long buying process. Once I filled out all the paperwork, he proceeded to sit in the truck with me and get everything set up to my liking. Get to George Moore Chevy and ask for Glenn!

Love my new Wheels company car. The Traverse is amazing but the customer service from Jen was even better! My exchange of cars was efficient and her knowledge of my new car’s features was excellent. Thanks for a great experience!

Fast service. HIGH prices

Not done yet part Not there

So far so good. Took my vehicle in to service at my appointment time for a seat belt concern & engine skip. Waited 2 hours then they said they would contact me about the seat belt. Couldnt duplicate the engine skip.

Nice people

Y’all, I just wanna brag on my guy Kevin in the service department right now. He’s like a 100% rockstar. Every-time I call and say who I am, he immediately goes “oh hey Court!” Which makes me feel like he’s family. Whether I go in for a normal maintenance, or my water pump decides to freak out during finals and he talks me off a cliff. He’s always very helpful, calming and just awesome. Plus, I’m not sure if it’s cause it’s protocol or he just has mercy on my pollen infested car but the complimentary car wash is always a plus. This wasn’t my first Chevy I visited since moving to Jacksonville. But it’s definitely the one I’m going to go to as long as Kevin is there! Thanks everyone in the service department!

Always thorough and makes sure to get the service issue resolved.

We have had nothing but a quality experience since we’ve started taking our car to George Moore. I definitely recommend it to others. Thanks to Mike in the service department who was super helpful and professional during my family’s most recent visit.

Bought a used car here from Bill Normoyle. Was treated well, car was in good condition. Bill worked hard, much appreciated!

Geneva was an absolute delight and asset to the service department. Mike took care of my vehicle and was professional, polite and thorough. Had a great experience and will be coming back again.

Oil changes and wash shouldnt take almost said 2 hours. Very bad service especially with a appointment

Had a great experience here. My salesman Glenn was amazing

JJ in service dept. Rocks. Best service ever.

This is a friendly place. Staff very kind, and responsive to questions. Work done in a timely fashion with great care. Will be back, thanks for the service.

Having to keep coming back for the same problem that seems never will get corrected. Having to return yet again. If I could get away with no 🌟 I would.

Thank you, Kevin! Amazing service, as always!

Very nice experience!

Mike and JJ are the best...thanks guys!

Great service. Nice people

I always receive excellent service!

I only use the service department. My experience through the years has been very good. My rep JJ seems to always get us in and out at our convenience. Now the sales department is a different story. I will never buy a vehicle from them ever. Anytime someone tells me to take my business elsewhere because they cannot negotiate properly will never get my money. That is what they did to me in 2012. Well I bought the same vehicle that I wanted from a different dealer for the price I wanted to pay and have bought 6 others vehicles for my business since that time and not from this dealership.

Thanks for everything. Everything was fantastic. Thank you again.

It’s a good feeling when your greeted by name and the employees make you feel welcome and important

Always great service

Excellent service!!! They also give discounts to Veterans.

Took my truck in for a simple repair. The service department tried to railroad me saying the only repair they would do would cost almost $2,000. They claimed the truck needed way more then it actually did. I guess they are not familiar with northern vehicles and the rust they accumulate on the undercarriage.

Had a 11:00am appointment and still here at 4:20pm waiting.

I scheduled my appointment online, received confirmation email and text. Good service.

A awesome place to buy a car or truck and the sale man Toms Lee very good and will help you getting into a car that you like please visit and see Toms Lee all your sales needs and Scott in service department and Kevin and Dott and mr J.J. in service department

Everyone was friendly and helpful

Excellent customer service!

Great experience, cool truck

Great dealer

Great service dept the technicians are very knowledgeable and Frank in parts is very helpful and friendly

Best place to buy your vehicle and service department is great too,

I dropped my vehicle off 5 months ago and its 9/5/19 today and still have it in SERVICE

Great parts department.

Dont trust service department as they lack customer service experience and inability to coordinate service accommodations when they keep your vehicle 24 hours or longer (with appointment) to repair car under warranty.

Love the auto detailing team!!!

Great support staff

Only place to take your car for repair

Great service