Absolutely, hands down, amazing shop!! I chose them for repair after being rear ended as they are a preferred body shop of the other partys insurance. Then my Mom called to check some things out before final decision to use them and she was so impressed with the amount of time and information they gave her. Chrissy and Charlie are phenomenal!!! They go above and beyond with communication, details, customer service, professionalism and commitment to ensure you are satisfied with the work. The original inspection by insurance noted the caveat there may be hidden damage. Not long after having my car, Chrissy was already in communication with the company and submitted additional claims that was more than the total of original estimate and it was immediately approved because of the detailed submission to insurance. My car looks like a million bucks and I am so thankful for them!! I remember that they were same shop that fixed a previous vehicle of mine many years ago and so impressed that their commitment and quality are still beyond fabulous!!!!Thanks Sunbeam Autobody!!! You have a reference for life.
Charlie and Chrissy took amazing care of my vehicle. Quality work and done on time. I highly recommend their work. Communication was very responsive and professional.
Friendly and courteous lady that answers the phone to aid you in your every request.Ill surely deal with this company for a long time.
Ricks the BEST! Capable of building entire car in one day. Done RIGHT the first time, every time.
Finished ontime and my banged up car looks new.
My car was badly damaged in a hit and run and Sunbeam Autobody went above and beyond in repairing it. Charlie was terrific to deal with. The car had to go back in a second time, to fix something not originally covered by my insurance, and he acted as an advocate for me with the insurance company to get the work covered. The body and paint work were flawless.
I got there before they opened at 8 AM and they were considerate enough to open early for me.
Great service and friendly knowledgeable staff!!!
Great customer service and fast repair service.
Excellent !
I had an accident and my insurance company suggested Sunbeam. They had a original date of 2 weeks. However, they knew I was paying out of pocket for my rental They were on top of their game. They had it finished 7 days before scheduling.. Thanks a bunch Sunbeam Auto. I highly recommend...
Great customer service, very professional and got my car in and out quicker than expected. Definitely recommend, for awesome service and friendly employees.
I just picked my Ford F250 up from Sunbeam Auto body on Atlantic Blvd. The repairs were spot on...cant even tell a woman backed into the side of it. The staff was helpful and professional. I would highly recommend this company.
Brought my car here b/c I thought it would be more convenient using my insurers preferred body shop. Unfortunately, this was not the case as I ended up w/o my car for what amounted to 3 weeks for an estimated 3 day job.Ill give them an extra star b/c I think the paint work was really good. The paint matched the adjacent panels just fine, as well as the metallic flakes.However, I feel like this shops attention to detail & craftsmanship is sorely lacking. Panels were not assembled properly, uneven gaps between the panels, missed bumper clips, bolts were not properly torqued. I found scrapes/scuffs/wear marks were on various exterior and interior parts that appeared on the car that were not there before. IMO, this really is evidence of inexperienced techs, or the techs not taking the time needed to prepare and research the vehicle they were working on to prevent any sort of mishaps from occurring during the repair. These issues ultimately led me to drop off the car off a second time. I have picked up the car again, and this time, about 90% of the issues were resolved.This was my first experience with this company, and will most likely not deal with them again. I was genuinely disappointed in the quality of work they showed with my vehicle. Once I addressed them with the supervisor, he did address them, but not w/o showing me a negative attitude first.(Funnily enough, I had a coworker w/ a very similar experience w/ the shop located on Sunbeam Ave. He ended up bringing back his truck 4 times).
Great management & service
Shotty work and very unprofessional!!!I took my wifes car here after hurricane Mathew for damage repair. When they called me to pick it up I thought it was a fast, timely repair. Unfortunately, it was a terrible job. My wife immediately noticed a crease where they didnt buff down the repair good enough and painted over the bad work. There was still glass in the seat due to the busted windshield that wasnt vacuumed good enough. And a mysterious new scratch on the driver fender. The service guy Devin immediately said they would fix these and got what I assume was his manager to come and look. The manager was extremely rude and just said Well take care of it. No window of time was given to me on when it would be done. Considering I already paid my deductible and my insurance issued their payment I was hoping For a quick turn around. This was Tuesday, Nov. 1st. Thursday afternoon, after no word, I called to check on the status. Devin said it was getting painted and would be ready Friday afternoon. Monday, after no word, I called and was told I could pick it up around 12:30 -1:00 pm. When i got there the receptionist had no idea where our car was and said Devin takes lunch from 12:20-1:30. The rude manager came out, brought the car around and of course the glass was still in the seat and the mysterious scratch was still there. Luckily, the crease was fixed. On the scratch he said it was there when they received the car. I told him it was new, we had no idea where it was from. He said they had pictures of the car but could not provide any from his computer when he looked. Then simply said bring it around and well get it. Obviously, I did not give them a 3rd chance to screw up. If at all possible, do not take your vehicle to these sorry excuses for the hack job youre sure to receive.
Honest hard working person. They call and remind you Bout that
Got into an accident the only part that was messed up was by the head light on the side. My gas tank was full when it went in. I get it back and my sun visor mirror is broken, THERE IS COFFEE SPLASHED ALL OVER THE INSIDE OF MY ROOF AND ITS FRESH! And my gas tank is half filled. Then they tried to say it was from the accident. DO NOT GO HERE!
Came here ONCE. Had to go to another body shop to fix their “work”Take your business elsewhere!
The estimate was more than ridiculous and I ended up picking my car up. They wouldnt even give me my car back immediately bc they had to clean it up. (What did yall get dirty anyway) I just wanted my car so I could take it to a place that didnt charge me 4 months of paychecks just to do light body work, a paint job & replace my windshield.
Thieves. My mother had repairs done here this week and when she picked up her car she immediately noticed many small stolen items and more damage then when she went in. Calling the police today to file complaint. DO NOT TAKE YOUR VEHICLE HERE. Remove everything from your car if you do take it here.
I went here today to get an estimate cash in hand....my sons car needed a small repair I was prepared to leave it. The lady at the front fest was extremely rude and condescending and get this.... they charge you for an estimate. I laughed out loud!! I wouldn’t take my child tricycle to these clowns. Avoid them at all cost there is a reason why there have so many bad reviews. I guess they have forgotten what customer means..... too many body shops on both sides of the street.... would never give them a dime of my money!!!!
Great place for repairs. Awesome filming with them
Took my car for repair, they left my headlight on and drained my battery. Took it back, they re-charged it and then the next day my car would not start. I took it back again, they replaced the battery, then my car came back with a big dent in the hood. Do not use, very unprofessional.
I was nervous after reading reviews but i had an amazing experience. Someone with Geico Insurance rear ended me and set an appointment for Sunbeam. I dropped my car off and they had the paperwork ready. Immediately gave me my rental car and i was out the door in less than 10 minutes. They told me my car would be ready by tuesday. I called tuesday morning and Sunbeam said it would be ready that day. Again, paperwork was ready and i was out the door in 10 minutes. Very good experience!!
This place is AWESOME
Sunbeam auto repair is the worse place in Jacksonville to take your car for repairs. My car was taken here at the suggestion of the car insurance carrier and my car had more damage when I picked it up than it had when it was towed there. Then when I took my car back to show them the damage the sorry bastard basically said with an I dont care attitude that its not his problem. DO NOT TAKE YOUR CAR HETE FOR REPAIRS
I took my car there to be repaired they didnt do it correctly so I took it back and then they made it worse I dont suggest taken anything to them for repairs
I No recomend it because back finished job.
Service was professional and on time
Amazing
Great service
Good service,,,,
Very professional
Fast, efficient
Good attention and speak Spanish