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Audi Jacksonville
11401 Atlantic Blvd, Jacksonville, FL 32225, United States
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Audi Jacksonville
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Ma
Review №1

Awesome Car Buying Experience! Quick, easy and friendly! Abigail was extremely kind, laid back, knowledgeable and made the purchase a super smooth process. Everyone I met there were very helpful and friendly. Chloe was also great at showing me some features in the car. The managers were not pushy. Very happy with my new Jeep! Thanks Audi of Jax!!

Ja
Review №2

Christopher at Audi if Jacksonville was the best car salesman I have ever had the pleasure of dealing with. I had no intention of buying an Audi that day but his professionalism, knowledge and genuine personality convince me Audi was the car for me. Thank you so much Christopher for you assistance. I am truly happy with my purchase.

Ai
Review №3

Audi of Jacksonville is one of the most professional dealers I have ever encountered. Andrew, Evan, and Brandon did a fantastic job making sure I got a great deal on my new vehicle. They even maximized my trade in which was just as important. They’ve earned a customer for life. If you’re looking for a great deal and professional service please give Audi of Jacksonville a call, you won’t regret it!

Jo
Review №4

I just bought an E-tron and the experience was fun from start to finish. This is the first time a dealership spoiled me and didnt try to get me processed and out of the door. I worked with Marshall and Brock and they treated me like a friend. E-trons are in high demand and Marshall communicated with me often until he found one. He and Brock worked together behind the scenes to find me the next car off the boat. Signing the paperwork was done electronically and it took almost no time. Finally, during parts of the process where I waited for something, Marshall talked with me about many things. This is now my dealership for life. If you value being treated like a member of their community, then stop by.

Je
Review №5

Had the opertunity to meet up Marshal a salesman there. Best one Ive dealt with so far. He was not pushy and did not try to sell something we did not want. It was an ordeal with there finance only because we wanted to use our bank. But they Gm and Marshal got it done thanks guys.

Ch
Review №6

Extremely excited about my new car purchase. Ibo, my salesman, was extremely knowledgeable about every detail of Audi and their vehicles. He was very professional and I would highly recommend if you are looking to buy an Audi that you ask for Ibo!

Sa
Review №7

Very excited about our new vehicle.Great overall experience. Beautiful location visually. Very knowledgeable staff that wants to meet your expectations. Coffee options were on point while waiting for financing.

Ca
Review №8

I have gone to Audi twice so far after moving to Jacksonville from NYC. I had work done both times on my car, and both times I worked with Jessica who was amazing each time. They provided me a loaner to get around while my car was getting worked on, and she was very knowledgeable and professional. Always answered our questions and kept my husband and I updated on any issues and concerns with our car. I would definitely recommend working with Jessica if you have any maintenance needs on your Audi.

Br
Review №9

They’ll lie their way to get as far as they can. A finance department worker told me he would do a soft pull and not a hard one to estimate whether I’d get a certain promotional APR. he did a hard pull and the manager I spoke afterwards told me they don’t do soft pulls so he doesn’t know why the guy would lie. He also said they’d try to eliminate the inquiry but they’ve done nothing nor have they reached out. Why was it so important to run my credit? I’m legit buying an Audi in the next couple days but this is the #1 place I’m avoiding. Judging by other reviews they’re not professional at all

Je
Review №10

Our visit at Audi Dealership in Jacksonville was easy and fast. We didn’t know exactly what we wanted but after help from Jackson we found the right car for us. Awesome people, great place and amazing cars.

Al
Review №11

From Audi’s to Exotics this is the best dealershipIn town! Stephan real turn the heat up with this show room, we were greeted by a younger salesman who even though it was close to closing time gave us 200% of his attention, grabbed keys and showed us everything we were curious about, even knowing we weren’t hot and heavy buyers just browsing! Extremely impressive inventory, 10/10 will be where I buy my next car when the time comes! Coulda taken 1000 pictures but here are some captures I got of cars I looked at for myself and a few contacts!

Ma
Review №12

The overall sales experience was fine. My trade value was fair and the process was smooth. I am unhappy now, months later when I find out that the window tint I got charged $700 for is in fact years old and now peeling from the car. I should say here that the car was CPO, so there was really no way of knowing if it was new tint or not. Of course there is a “warranty” on the tint, but I live over two hours away. So I am now having to pay out of pocket to have my window tint removed, and new tint installed. I thought maybe buying a higher end vehicle came with higher end service, and maybe some honesty, but I suppose that was incorrect.

Bl
Review №13

This was the best experience in purchasing a car that I have ever experienced. I will definitely would recommend jackson in his great customer service. An would definitely come back to him in future purchases.

Da
Review №14

I had the absolute pleasure of working with Christopher and he made my experience wonderful. We drove to Audi Jacksonville from Atlanta because Stephan, the executive general manager, was able to source a vehicle for us within mere hours. I couldn’t have asked for a better experience. Stephan and his crew have his dealership very well sorted out. The facility is impeccable, the staff is beyond helpful and courteous, and the vehicles are absolute top notch quality. We will be customers for life no matter how far we have to drive. If there were more stars to give, I would give them. A+++.

Da
Review №15

Great group. Easy experience as these things can be. I would highly recommend Audi Jacksonville to anyone looking for a luxury vehicle. I look forward to continued excellent service and reliability. I worked with Jackson and Mishal who could not have been more friendly and easy to work with.

Da
Review №16

What can I say, I didnt expect to purchase a truck from an Audi dealership, but the experience was so genuine and stress free. Justin and Abigail at Audi of Jacksonville, listened intently to not only my wants but also my needs. Never pressuring me for anything outside of my means or budget. I had to think about the purchase (get my wifes blessing) and without pressure Justin informed me that someone at another location will be looking at the vehicle. On his own time Justin took the vehicle there and brought it back the same night, in case I was still interested it would be right there for me. You dont find that overall kindness and thoughtfulness and for that I am grateful. The best customer service, and some top notch professionalism made me feel like I was apart of their family. Thank you for my big boy toy Justin and Abigail!

Jo
Review №17

Andrew Castro was the Audi specialist who delivered my new S8. He did an outstanding job of communicating with me since he had to deliver the car to me. He went out of his way to make sure I understood all the features on the car and he followed up with me later on questions I had. A very good asset for Audi Jacksonville.

As
Review №18

Jackson was amazing and definitely not your typical sales person. We had a great experience purchasing our first Audi (an A5) and are in the process of ordering our second (etron SUV). Thank you so much Jackson! We will recommend you for sure!

la
Review №19

Great dealership! Great service! Rob in the service dept. has been very helpful every time Ive brought my car in. I appreciate the timely service and updates on my car.

Ge
Review №20

I was traveling from Savannah to Tampa when the Q5 Quattro I was driving got a flat. Thanks to this dealership having later hours and excellent customer service. I was able to have the car towed to the dealership that night and was back on the road the next day. (Even conducted a recall on seatbelt inspection that was due for the vehicle) And allowed my German Shepherd to hang out in the lobby while we were waiting. Alex was great to work with. Best customer service of any Audi Dealership Ive ever taken my car to.

Ji
Review №21

Andrew Castro picked me up from the airport in their Rolls Royce Phantom to see my new Lamborghini Aventador. Incredibly nice guy along with the rest of the team! Thanks Stephan for the car! Its been great!

Ra
Review №22

Service is great. Rob S. is always very communicative and really tries to solve any issue. Highly recommend this dealership to service your vehicle.

Te
Review №23

I just bought an Audi Q5 Prestige from Audi Jacksonville. I live in Memphis, Tennessee. Sales rep. Jackson Chapman helped me get the right package and options we wanted with the price that I requested through emails and text messages. He is a great sales rep. He took care of customers needs very patiently and professionally without missing anything. We were able to drive 10 hours to Jacksonville and pick up the car without any problems. Even after the sale, Jackson still contacted us and made sure everything went well. We had a very pleasant experience dealing with Audi Jacksonville. All the employees that we came across were very polite and would proactively greet us and offer their helps. If I know someone ready to buy a car, I would not hesitate to recommend to contact Jackson Chapman at Audi Jacksonville.

Ca
Review №24

Just want to give a shout out to Marc Morman. Great salesman. Really helped me get the car I wanted with all the features that were important to me. He took great care and time to set up the many features on my car, and I will use him in the future, if I need any further assistance.

Ha
Review №25

Couldn’t ask for a better car buying experience. From start to finish was seamless, from the trade offer to the delivery of the car by Chris Davis. Chris did such a great job setting up my A4 and showing me how to use all the tech!! I will be suggesting Audi Jacksonville to all of my friends and family for their next vehicle!!! 5+ stars!!

Bi
Review №26

Tyler was beyond the best sales representative I have ever had. The service I received is in large part a value add and gave me even more reason to purchase my vehicle. Again, I often refer to my experience as one everyone should have, and this service is why I chose/will continue to chose Audi. Thank you!!

Ca
Review №27

We just purchased the 2021 Audi Q7 from Audi Jacksonville - and we had a great experience! Brandon P and Evan guided us through the purchase. Brandon was very knowledgeable of the car, particularly the MANY bells and whistles in the cockpit! He also kept us in the loop throughout the entire sales process. We couldnt be more pleased with our day and driving home this sharp new ride!

Re
Review №28

I had excellent service at the Audi dealership in Atlantic boulevard. Rob was excellent as my service advisor. He is attentive and resourceful. He suggested Ibo as the Audi specialist to get me to learn how to set up my voice control in the car’s media app. Ibo spent more than an hour helping me. He was not even the person I bought the car from.To both Rob and Ibo I am extremely thankful. Great job Audi Beaches!

Jo
Review №29

Endri went above and beyond as part of the purchasing process. His after sales support is excellent and truly wants customers to walk away happy. Would buy from this team again.

El
Review №30

Exceptional service from Audi! Very happy and satisfied with my overall experience. Evan was awesome! He contacted me after an online inquiry on an Audi that interested me and made the appointment to see the car later that day. At the dealer, I met Brandon who further assisted me with my purchase. Brandon is generous and professional with natural customer service skills. He worked the deal just right for me and made my car buying experience an easy and smooth transaction. I felt no obligation to buy or feel pressured into buying. I’m happy that I have finally come across such energized individuals who care about the needs and wants of their customers. Thank you!

Mi
Review №31

I felt highly scammed. Was charged $243 for an oil change, was told I would get my tires rotated and when I looked at the receipt I noticed I only got an oil change. Ive gotten oil changes at other Audi dealers for a fraction of the price. And was almost made to pay $700 for some checks but I kindly denied. Not a good experience. Be careful and make sure you ask what is being done.

Re
Review №32

Audi Jacksonville is the BEST car service/customer relationship EVER! My Audi needed some work, and Jess and the service people worked tirelessly to make things right! Jess kept in daily contact with me to let me know what was going on with my car. She and her team were always patient explaining car “stuff” to me. Thank you to a great service department at Audi Jacksonville East...you have a very satisfied customer in me!!!

Mi
Review №33

I was referred to Evan here to help me find a new car. I had a great overall experience and felt like the deal was fair for both parties. Was a very quick transaction overall.

Sh
Review №34

Service was great. But the billing for a diagnostic test performed when the engine light came on included a waste/supplies charge of $34+ . Since there was no waste involved in the diagnostic testing...I questioned that charge and was told it was a standard charge for repair orders. Not a good practice.

Jo
Review №35

Justin Escarra and Amanda were extremely helpful and patient with us. Great people to work with.

De
Review №36

Had a great experience today at Audi. Thanks for your help Spencer and Dave

El
Review №37

I highly recommend working with Jackson Chapman. My husband and I met Jackson when we walked into the Audi dealership to inquire about turning in our leased 2018 Q7 after three years. After test driving the new 2020-21 Q7, we decided to lease another. As inventory was limited due to lack of production for all automobiles during Covid, we knew it might be difficult to find the exact car we wanted. Undeterred, Jackson worked very hard for us and after an extensive search was able to find us our car.He was extremely accommodating and a pleasure to work with! Thank you, Jackson and Audi Jacksonville!

Sh
Review №38

* Abigail and Ryan went above & beyond -No-pressure, didnt feel rushed, they listened to us* Brandon made the financing process Quick and simple* Terence worked with us and threw in a little perk for accessories. He was trustworthy and fair. No games* Final price was exactly as negotiated (no last-minute surprises)* All the staff we encountered were professional and polite* Attentive to our needs

Je
Review №39

Scott at Audi Jacksonville was INCREDIBLE!We went from “looking” to “look at me drive away in my new Audi”. Scott took the time to get to know us and our desires. He found us the perfect car for all our needs. When it’s time to repurchase, we will most definitely head back (from Panama City Beach) to see Scott at Jacksonville Audi.

Ni
Review №40

Rob from Audi in Jacksonville was such a big help with my recall and maintenance needs. He was able to get my car serviced and send me a detailed (video) report in a timely manner. Also the gentleman who set up my loaner vehicle and the technician who completed the work on my vehicle exude courtesy and professionalism. I was very pleased with their services and I highly recommend this dealership/service department to anyone who has an Audi.

Ma
Review №41

I have been looking for an Audi R8 for a while. I noticed on Audi of Jacksonville’s website that they had a few in stock (specifically the one I wanted). So while doing a Home Depot run I decided to walk in. I was greeted by a salesperson named Justin. He was cordial and professional. He treated me great every step of the way. The deal was beyond fair and the finance department helped me with an extended warranty (highly recommended on any of their sports cars). If you’re looking for an Audi, this is the one to go to.

Ma
Review №42

Great service!! Dropped off my car and was out of there with a loaner car within 10 minutes. Super easy process and great customer service from everyone. Rob was very helpful! They kept me updated on text end email during the entire process. Pick up only took about 5 minutes.

MO
Review №43

I have purchased a RR wraith and I am Very pleased with my purchase. Justin has been a great help. Very attentive, works proficiently and most importantly very honest. Great energy in the vicinity. Justin and George made my experience very pleasant. George even went out of his way to come in on his day off to finish the deal with me. Will definitely be interested in purchasing another car there in the near future.

Ez
Review №44

Every time I visit this dealership Jess takes really great care of me. She is always nice and goes the extra mile to keep me in the loop about my vehicle. I was able to get a loaner vehicle every time I came if things were too busy and it really helped me with work/life balance. Jess exceeds my expectations every time! Thank you Jess and Thank you Audi Jax!

ke
Review №45

Great place to purchase your new Audi.

Ha
Review №46

Everyone here is super friendly and professional. Spoke to a mechanic David who was so awesome and knowledgeable and haven’t had any problems with my car at all since!! The detail department also does a fantastic job and it is so worth the money.

De
Review №47

Great service at Audi Jacksonville -- Rob was great and made sure our Audi was serviced properly. Added bonus is that your car comes back spic and span inside and out after service!

To
Review №48

My experience at Audi Jacksonville was excellent. the sales person Jackson Chapman was Attentive from the moment I arrived at the dealership. He Treated me respectfully and professionally. He answer every question and concerned I had about the vehicle. He explained everything about the vehicle and in the contract so I did not had any doubt. The Transaction went very smooth and I was very pleased with the purchase of my new vehicle. Overall my experience was outstanding. The level of attentiveness, and professionalism was above My expectations.

Ja
Review №49

Love the vehicles, a little pricey on the diagnostics tho!

Ja
Review №50

Wonderful team and exceptional service on a trade-in.Audi Jax has proven to be a very thorough and clean cut service dealer for this repeat customer.Thank you again highly recommending

ha
Review №51

Excellent service, I got an appointment just the previous day, they were quick and did a great job!

mi
Review №52

I went to the Dealership expecting to buy a car that I viewed online. Unfortunately it wasnt exactly what I was looking for. My salesperson (Marshall) and the sales manager found me a much better car with a better options package. Long story short I got a much better car for the same payment. Im somewhat of a difficult customer to please and I have to tell you Im VERY PLEASED with my Audi A4!

Bi
Review №53

Awesome experience! Jess and Audi of Jacksonville do it right! The best service I have received from a service department!

Ka
Review №54

Jackson is terrific. This has been, by far, the best experience I have ever had buying a car. Easy, efficient, and professional. Would highly recommend.

Re
Review №55

I was Charged for a fuel injector flush in the cooler exchange at 74,000 miles and 88,000 miles I was charged for the same exact thing. I spent over $1700 I asked for the military 10% discount and he only gave me a $67 discount. Not a happy customer... I will be taking this up line to management.

Ch
Review №56

Scott Robeson was great and helped me find the right car. Great experience and customer service. I would recommend Audi Jacksonville.

Lu
Review №57

Mark gave me phenomenal Service through the entirety of my visit at Audi. Always keeping my best interest and preferences in mind without making me feel pressured into a sale. My experience with smooth and stress free thanks to him and the entire team at Audi! Mark also went out of his way to provide me with an extra key and owners manual that didn’t come with the used truck I purchased, the service was above and beyond what I expected! Ten out of ten, would highly recommend!

Ka
Review №58

We experienced remarkably professional service from the helpful, knowledgeable crew at Audi Jacksonville. They made every step of the car buying process enjoyable. And my beautiful new car is perfect for our needs. Many thanks to Tyler and George who went above and beyond to make the process seamless.

Jo
Review №59

Great dealership and professionals, everything was done without feeling pressured. The staff and the salesman Mark did a fantastic job in meeting my needs. I went in with the intent of buying a nice SUV (Q5), and my intent was ultimately met. The admin part was quick and painless. Thanks again, recommend if you are buying or just wanting to test drive (again no pressure from their end)

Jo
Review №60

Specifically, Audi Jacksonville, Beach Boulevard Service Center, Alex is the Service advisor you need to speak with for service on your Audi! We were very pleased. Note! I am no relation to Alex, this is an independent recommendation.

Ce
Review №61

1st purchase from AUDI —Super quick and amazing folks especially my salesman Andrew Castro 🙌🏽🙌🏽 he’s so honest and kind had every answer to everything I could think of! I appreciate the value of my trade and how quickly finance and everyone got my deal done on month - end :) Andrew took very good care of my trade-in even found my jewelry I left behind and he got my now Audi Q5 a tint job and full tank of gas !!! 😃love the communication with him and his genuine personality ! Thanks AUDI JACKSONVILLE 🥰

Br
Review №62

My experience at Audi Jacksonville was was nothing short of excellence, with a smooth process with my trade in to drive off the lot in a new vehicle. I had the pleasure of working with Justin, who made the tedious traditional car buying process fast and efficient, allowing me to browse and my own pace answering any questions or concerns that came about whether it was in person or on the phone. I will definitely be recommending Audi Jacksonville to my friends/family to ask for Justin for a superior car buying experience.

Li
Review №63

Alex Bullis is a wonderful young man and I loved the amount of assistance I got from him. Thank you so much.

Fr
Review №64

We bought our Audi a couple of weeks ago. Tyler was our salesman. He was great. Very informative and knowledgeable. Has checked on us a couple of times to make sure all is right. I feel like I can contact him anytime and he will help me if I need itPeggy klauk

ma
Review №65

My service advisor, Jessica, sure knows the Audi brand, from her technical knowledge to her. professionalism, it was a terrific experience. She went above and beyond to assure me that she understood my situation snd resolved it beyond my expectations. Thank you, for having such a valued member of your team.

sa
Review №66

I had the best experience with Andrew Castro- he bent over backwards to accommodate me, was extraordinarily knowledgeable, and found me an amazing deal on the exact vehicle I was looking for. He brought the vehicle for me to test drive, along with all the paperwork to go over and made the entire purchase process go smoothly and quickly. I highly recommend him and will be going to Andrew and Audi in the future for all of my vehicle purchases!

Sc
Review №67

My girlfriend and I recently bought and A5 from here. Great experience. Andrew was awesome! Delivered the vehicle to me, made the paperwork super easy with his finance guy, Justin. Strongly recommend these guys Scott H

Da
Review №68

Service department did a great job! Got a flat tire, and Joe Coughlin was able to get me in and out quickly. No hassle and everyone was very friendly while I was there.

Ph
Review №69

Horrible customer service except for Ms.T sales manager had no heart my car caught on 🔥 transmission fell out to ground leaking gas in oil! My life was jeopardized and all he said I need a new motor mount smh!

Jo
Review №70

Evan was a super guy to work with i got lucky when he responded back to my questions i had on the 20202 Huracan of the car i was interested in. so glad i got to work with him . Evan was quick to answer my questions and promptly got additional info. he was a not pressure type of salesman which i greatly appreciated. i would consider him more of a friend than a salesman, and look forward to my next car purchase. I would highly recommend working with him

Ju
Review №71

Christopher at Audi Jacksonville was easy to work with. He is knowledgeable and answered all our questions. Christopher made the buying process smooth, effortless and uncomplicated.

Mo
Review №72

Just stopped by to look at a car. I generally dont like salespeople to harass us but for being outside for 30 minutes, not one person came to help us. We even went inside for a minute and they just looked at us weird and said nothing. We left but got aggrevated so we back and had to ask for help to look at a car we wanted. The plus side was that it didnt take long to process everything to take car home with us, so for this reason I went from 1 star to 3.

Ra
Review №73

I had an awesome experience had Audi Jacksonville. My sales representatives Colin, Andrew and Evans made me feel really relax in the purchase of my vehicle. They worked together as a team. They were straight forward and not pushy like a number of other car salesman. They worked the numbers to get to a price I could afford. I would recommend this dealership when purchasing a new vehicle.

Di
Review №74

I’ve owned many new cars from many different brands, including Honda, Jeep, Volkswagen and Toyota. I’ve had many experiences at these different dealerships with their service agents and I can confidently say that the service I received at Audi Jacksonville was leaps and bounds above the device I’ve received at these other dealerships. Alex Bullis, the agent that handled my ticket was very professional, thorough and ensured that the service I received was to the highest possible quality. He made sure to cover all the bases when I brought in my wife’s Q3 for several maintenance issues, mostly software related. They even accommodated me with a loaner vehicle that would fit my twins booster seats. Exceptional service and attention to detail. Highly recommended.

Jo
Review №75

Cant say enough good things about Audi of Jacksonville. Friendly, informative, knowledgeable staff, willing to take the time to answer all your questions. Special kudos to Scott Robeson who helped us pick the perfect Q5 - If you are looking for an Audi this is the place to Go.

Jo
Review №76

Had a great experience at Audi Jacksonville. I was easily able to book an appointment in the time frame I was looking for. Service was quick and easy, and Jess in service rocked. Would definitely recommend!

sh
Review №77

Rob in service was absolutely incredible to work with after I encountered an issue with my Audi from a previous dealership. Being new to the state, this was my first encounter at this dealership and Rob generously took the time to talk with me over the phone and figure out what the problem was. He was able to recommend a towing agency and have my car fixed in less than a day. Couldn’t have been happier with the professionalism and courtesy that the service department displays at this dealership. They truly stick out compared to other Audi locations. Definitely recommend Audi Jacksonville and their fantastic team.

Ge
Review №78

The people were nice and able to complete my work satisfactorily. They have good cars also.

Su
Review №79

Amazing service! Sam is phenomenal. I have an Audi A3 and moved to Tampa, but I still drive all the way back to Jacksonville because he gives better service than any other Audi I’ve been to.

Ca
Review №80

My fiancé and I went into the Audi dealership not having discussed purchasing an Audi. Ibo was an outstanding salesman. He was extremely knowledgeable about all the vehicles. He was able to help us get the color and type of vehicle we wanted. I had to wait a few days. Q5 was from Orlando area. Audi of Jacksonville on Atlantic Blvd. staff was very nice. The day we came back to actually purchase that particular vehicle. We came at out appt. time, but, we had to wait for 2 other couples buying cars this day. We didn’t leave until 11pm that night. The only thing I would change, is for us to not have to wait for others. As, we had already decided to purchase. Take care of every customer, that’s tough to do, with one “business” manager person on site. Also, our business manger wasn’t the most honest about what was already approved with additional packages we wanted. Overall Ibo, made our process the best he could do. Thank you Ibo, this is a late review. Better late than never.

St
Review №81

I feel that there was a ridiculous amount of pressure to purchase grossly overpriced, useless add-ons, valued at $7300, especially after I made it clear I didnt want this junk. In spite of this, we still got the car we went there for.During the checkout process, where we were also attempting to set up accounts and passwords in order to activate the MMI, phone, etc., the sales person was attempting to multitask, which doesnt work. He was trying to simultaneously attend to us and talk to someone on his cell phone about another deal. This was a real cluster, rude and immature.During the sales process we were told that an additional application of Clear Coat would be made while we waited for the deal to be finished, for reasons unknown to me. As it turns out, either no coat was applied, or it went over a dirty/unprepared surface. The salesman promised a new coat and a free tank of gas. As this coating is of no real value, Ill pass.Net: the dealership lacks professionalism; the vehicle is fine.

Ro
Review №82

Took our car in for a recall issue. Rob Spiewak, my Service Adviser, took very good care of my vehicle! This is the second time he was my adviser and hes been fantastic both times!

La
Review №83

We are super happy with this place, and will recommend it to all our friends in Jax.Justin Escarra was super friendly and gave us a lot of info about different cars and their packages, was not pushy about anything, he was super attentive though we just walked in without an appointment he literally managed so many clients simultaneously with a smile!The best thing was they made us feel super special, even the finance team was also a breeze, we walked out with a new car within few hours.

Li
Review №84

If you ever find yourself interested in an Audi you have to go see Justin Escarra. Shopping for cars is my least favorite thing to do but he made it enjoyable and pain free. He is extremely knowledgeable about the cars he sells and brings the term service after the sale to a whole new level. Thank you Justin for everything. Youre the man!!!!!

Rh
Review №85

I worked with Evan and Tyler at Audi JAX on a lease for an Audi Q5 e. We sealed the deal completely online (since I reside a couple hours away) and in record time before the March 31, 2021 end date of the special. It was indeed a pleasure working with them as they were extremely responsive by text, email and phone. Highly recommend!

Ro
Review №86

I recently went to the Audi dealership looking for a used vehicle. I was quickly greeted by Brandon. He was very attentive to what I was looking for. He made a buying decision very easy and made me feel very comfortable. I was introduced at that point to his sales manager Andy who was fantastic and also very helpful. By the time I was with George the finance guy I was so impressed by the cohesive teamwork these great gentlemen provided me, second to none. I will give your team a great thumbs up. This is how a customer should be treated and coming from someone who works in customer service is something to be proud of. Thank you, Brandon, Andy and George. Your employer should be proud he has a great team there!

Sc
Review №87

The staff at this location is top notch. If you are looking for the most technological vehicle out there, without being an electric one, the new Audi A4,A6 and Q8 with the Google integration is phenomenal. Google maps in the dash where the speedometer is located is cool and very useful. So go check them out you wont be disappointed. I heard that they had the new Audi electric car there the other day and that was a work of art.This is the New Audi Q8 with all the bells and whistles. Including massage seats. WOW!!!

Ol
Review №88

We came in and found this beautiful Nissan Frontier that we immediately fell in love with. Justin came up right away and asked to help us out and he did the best I’ve ever seen. Very polite and informative. He was able to give us a great deal on the truck. We’re very happy with it and would definitely buy more cars from him.

Mo
Review №89

Audi Dealership works very well with you. Give a shout out to my man Scott who drove 3 hours to meet me and wrap up on the truck I got. Thanks guys

Br
Review №90

Had a great car buying experience with Scott Robeson at Audi Jacksonville. He got us exactly what we wanted for a great deal! He was super efficient and did a great job getting us in and out quickly, which was so helpful when you are going through the car buying process with a toddler!

Al
Review №91

Christopher at Audi Jacksonville helped me pick a car as a first time Audi customer and was extremely knowledgeable about the product line and even helped me get my car set up before driving away with it. So happy with my purchase and owe it to Chris’s expertise and persistence in helping me find the right car!

Ne
Review №92

Great place, awesome service and the best thing you don’t feel uncomfortable. Very understanding and try always to help you out. Special thanks to Evan, Ryan and Andy. Great team... thanks very happy

ke
Review №93

Sales team of Evan and Ryan were outstanding in 1) identifying a great low mileage turbo s product that is hard to come by. 2) were very helpful in moving through the process including delivering the car to a shop to conduct PPI on their time ( I have not had this benefit on similar purchases with other dealers). They were also reasonable about price, a proper car has a market value but they were reasonable on price. 3) The business manager George was very good about following up and completing the process. In short, of the porsche products Ive been the #2 owner on this has been the smoothest process to date. Would recommend this team to colleagues and friends, i.e. would re hire. Thanks guys.

Ke
Review №94

I had the best experience! This was my first time purchasing/leasing a vehicle and CHRIS at Audi Jacksonville was very informative and took his time to explain the entire process. He walked me through all the features of my new vehicle and made sure I was comfortable with everything. I would 10/10 recommend asking for him, if you visit this location.

Sh
Review №95

Everyone was so nice and accommodating and the building us beautiful and clean. Brandon P. got me the deal I wanted and I was treated like a queen. Will be returning for my next Audi.

Al
Review №96

This was my first time at Audi of Jacksonville. Previously, I’ve had a Lexus and used Fields and a BMW and used Tom Bush. They were both terrible. I was blown away by the responsiveness and helpfulness of Rob, my service manager. He was so helpful over the phone when I scheduled my service. Rob was right on time and kept me informed of how my service was going. I even got a video and itemized recommendations during the day. I’m so impressed with Audi of Jacksonville and especially ROB. You have a customer for life. Thank you!

Xh
Review №97

Jackson Chapman was very helpful in the car buying process!

AN
Review №98

We purchased a vehicle today and it was a pleasure to do business at this AUDI dealership. Jackson helped us every step of the way and was very attentive to our needs. We highly recommend Jackson as your next Sales Associate! George was also great to work with during the financial portion of the deal. Thank you to All for a great buying Experience! The Hairstons

Do
Review №99

My 2020 Q5 was totaled and I went back to Audi Jacksonville for. New one. Excellent car shopping experience! Went for the test drive to check out the new features and handled everything else online after that. Endri Bella was the best!

Jo
Review №100

Jess in service was fantastic. She diagnosed the issue in minutes and got my car dealt with in a few hours without an appointment. By far the best Audi service department I have dealt with in 20 years and Jess was the best Customer Service Agent as well. Would highly recommend going to Audi of Jacksonville.Thanks Jess.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:11401 Atlantic Blvd, Jacksonville, FL 32225, United States
  • Site:https://audijacksonville.com/?utm_source=GoogleMyBusiness&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 904-367-3703
Categories
  • Audi dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–7PM
  • Wednesday:12–5PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
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