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ALANSY LLC
6376 Greenland Rd STE 5, Jacksonville, FL 32258, United States
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ALANSY LLC
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Jo
Review №1

The selection was really good. The owner himself helped my daughter and I pick a nice washer/dryer set. I believe the price was fair and delivery was fair. They will also set everything up.I will definitely update if I feel there was any issues with the purchase. Will go back if something else is needed. Definitely recommend...

Jo
Review №2

ALERT!!!! I would strongly urge you not to buy from this company. Friendly at time of sale (6/19) but service sucked from delivery (6/22) to repair request well within the warranty time frame. Fridge was damaged when delivered which made leveling very difficult. Both ice makers, top and bottom, were working at time of purchase, owner even commented that it was a unique feature to have 2 ice makers. A day at home, 6/23 and top ice maker quit working. I called and left messages 3 times before I got a return call only to tell me they werent going to fix it, even thought they gave me a 30 day warranty. They said I was told the ice maker wasnt working when we bought it. NOT TRUE! What kind of fool would spend $600 for something that doesnt work?I am reporting them to the BBB and the Florida Consumer Affairs.

Be
Review №3

I had Andrey come out the day after I made an online request for service on a front load washer that I purchased without checking to be sure it worked properly. He arrived early, listened to me about “what I thought was wrong”, he smiled saying he would check it out and fix it. He did is magic and my “new” washing machine was fixed and running properly, my drain pump was fine, there was just a large clog in the line from years of built up sand, dirt, debris from the previous owners. He serviced my machine advising that everything else was in good working order. The service was prompt, honest and top quality. I’m glad that I chose to call them to repair my machine.

Ry
Review №4

Best experience with a plumbing company. Showed up at the beginning of the appointment window. Got two jobs done within 30 mins and was super friendly! Will be using this company for any plumbing issues in the future. Thank you!

Je
Review №5

Unfortunately, we cannot recommend this company. We purchased a used refrigerator in April 2021. 28 days later, on a Saturday, it stopped working. I tried to call them, but they were closed, so I left a message. They were closed Sunday as well. I waited for a call back on Monday morning, but did not receive one, so I called again that afternoon. No one answered, so I left another message. Tuesday morning, still no returned call. At this point, I decided to drive over there. I showed up and spoke with the manager. After providing the info on the purchase, he told me that I only had a 30 day warranty, and since we were now on day 31, it was out of warranty!!! Seriously?? He did not want to honor the warranty even after I explained that I had been trying to reach them for 3 days. After haggling with him about no one answering their phones or returning phone calls, he reluctantly decided to honor the warranty. A tech came out and decided that it would be more cost-effective to replace it than to repair it. So, I went back and picked out a replacement. This time the manager told me that if I want a warranty on the replacement refrigerator, I would have to purchase a more expensive replacement instead of an equally-priced replacement. At that point, I should have asked for a refund and walked away, but hindsight is 20/20. I picked a more expensive replacement, and paid the $100 difference. Now, 4 months later, my replacement has stopped working. We will never purchase an appliance from this place again.

Su
Review №6

I purchased a refrigerator and an extended warranty in Sept 2020 and the purchase and delivery was wonderful. In Febuary when the appliance quit freezing they had a repair person here within 2 hours and compressor was replaced by mid afternoon on a Saturday no less. Overall I am very pleased with all dealings with this business and will recommend them in the future. They have earned a repeat customer here.

Da
Review №7

Do not purchase from these people! If you are unhappy with your product you will not got your money back and they will be extremely difficult to reach! They will send you through hoops asking for pictures of your invoice and then you will not hear anything from them. The sales rep working at the location will tell you there is nothing they can do and they can’t do refunds and they have to pass it off to the owners! The owners will not be diligent about getting back with you! They will ask you to then send your request via their website which you will then do and again nothing will happen! I’ve informed them several times I have not been happen with the service I’ve been receiving or with their product and they will literally do nothing. It’s been 2 weeks and still no actual progress on my request! The washer machine will not spin dry the clothes, it has leaked water on the floor of our new home and the dryer has this burnt smell to it when it starts up. If I do not get a response I will also be contacting the Better Business Burea! Please give me back my money and come get your washer and dryer!

Wa
Review №8

Dryer i purchased from them died pretty quickly and the repair that took weeks to get scheduled did not fix the issue. Had a third party tech tell me it will be cheaper to replace it at this point.Washer still works fine but i wont be back

Te
Review №9

Came out the same day to fix my fridge. Prompt service. Fixed the motherboard vs buying an expensive new one.

Ki
Review №10

I’d give them a negative if I could. Sure, appliances are priced ok. But we could barely get someone who knew anything to help us while we were there. We were quoted a a delivery price by the “manager” I didn’t need anything plugged in but I needed them lifted and brought into my house. Three steps. Communication for an actual delivery day and time was impossible. Told me Sunday then said it’s be Friday, I called off work because of that. Then they text Friday and say no, it’s Sunday, sorry. Then I get a text Saturday asking if they could deliver Saturday because they only had one guy on Sunday. I said sure but couldn’t get them to say what time. They would not respond to me. A single guy shows up at 7:40 pm and doesn’t want to bring either inside my house although I paid $125 for them to bring them in. Then proceeds to not use a dolly on a larger refrigerator just scraping it all over the cement. Cussing and arguing with us. And leaves it halfway up one step. I have a bad back and a kid. We had to fight and struggle to get this in the house. I cut my thumb wide open and am laid up in pain. My son smashed his thumb. This guy Josh damaged my steps. And I’m hoping the refrigerator still works after the way he treated it. I’m furious at the treatment. Do not use them. Especially for delivery!!

Cl
Review №11

I wanted to thank you again for such a positive experience in the purchase and delivery of my Kenmore elite Refrigerator. You are awesome and communicated well. Your delivery was prompt and the gentleman was very polite and helpful. Aaron’s Rent to Own was supposed to pick up the same day day to pick up the other refrigerator but never showed up and it’s sill in the kitchen. I will highly recommend your. company

Ph
Review №12

Good deal. Perfect delivery and installation. Very nice people.

Vl
Review №13

Ordered the repair of the washing machine, everything was done quickly, everyone was satisfied! Thank you so much !!!

di
Review №14

JOSHUA WONDERFUL WONDERFUL SALESMAN. I CHECKED OUT SO MANY PLACES AND THIS PLACE IS THE ONLY PLACE TO GO FOR APPLIANCES. SAVE YOURSELF THE TIME AND JUST GO HERE. YOU WILL BE HAPPY YOU DID! AND JIMMY THE DELIVERY MAN WAS FANTASTIC TOO!

Vi
Review №15

I would like to highly recommend Alansy LLC! We purchased a refurbished Kenmore fridge, washer, and dryer, along with delivery and installation, for under $1,000.They work wonderfully and have a warranty included. Alex was very helpful and knowledgeable with a kind disposition, and answered any questions we had. He even took off the delivery fee as a discount! Jeff and Chris went above and beyond with delivery and installation. They were incredibly careful with moving the products, had all of the tools they needed, cleaned up after themselves, and even assisted us with putting back a heavy door we had to remove for installation. They also assisted us with cleaning the fridge lines and installed a replacement valve for the back of the fridge. Though they ran into a few snags (small doorways, big appliances), they handled these issues with ease. They even hauled away an old minifridge for us! The movers were very cordial and knowledgeable. I will be sending my friends your way, and will most likely return when my next appliance inevitably breaks. Thanks for all you do!

Ka
Review №16

Bought a washer/dryer set for my daughter for Christmas. Very good price and delivery fee was reasonable! Josh was fantastic!! Delivered and installed quickly!! My daughter is so happy!! Thank you!! Will definitely recommend!!

Ma
Review №17

I got two appliances from this place all works great great customer service excellent products

Je
Review №18

Happy to have found this place. The people were nice and helpful. I bought a refrigerator for a rental. Great prices and it came with a 30 day warranty. I definitely recommend this company.

Ra
Review №19

Reasonable prices. Courteous service. Will comment on product quality later !

la
Review №20

This is the best guy for the job!! He’s the man!!

El
Review №21

Great people, great service!

An
Review №22

I wasnt as fortunate as most of the buyers giving rave reviews.I happily purchased a used washer against my better judgement of deciding the sticker price of $450 at Lowes was a but much.Not a week later, it leaked causing serious damage to my downstairs ceiling. They pretended it wasnt their fault but did come back to fix it that same day. It hasnt leaked since so obviously it was improperly installed.The consequences were huge. My insurance company paid to fix the damage, kicked me out and I was out 1k in deductible costs. To date they havent paid me a penny in damages. So cheap can be very costly as was my case

Ma
Review №23

Great place! Good quality items! Very friendly and helpful! Highly recommend!

Ro
Review №24

These guys had the best prices from the 2-3 places we looked at. My cousins bought a fridge from them a few months ago and loved it. We bought a fridge and a dishwasher for our new apartment last week. They delivered and set everything up very quickly. Friendly people and good selection of products. Ask for Alex when ordering, he is very nice.

Yu
Review №25

Top notch quality products. Got washer and dryer from them for my mother’s beach house. They delivered and set up everything in a few days. Very easy to deal with. Highly recommend this place for any household appliances. Five stars all around.

Za
Review №26

Thank you guys for great service! My friend Alex recommended me this company then I urgently needed to repair my dishwasher. Guys did great job! Very fast and not expensive. Later I ordered a refrigerator - excellent price and quality, fast delivery. Definitely will use this company in future! Totally recommend!

mr
Review №27

Bought a very nice washer and dryer at an affordable price. Service technician came out to help get everything working due to owner transportation and installation issues.Thank you for your assistance and it was a pleasure meeting/speaking with your staff.

Se
Review №28

Stop by This guys by accident. They show me inventory And I fall in love to washer and dryer they have In stock. Negotiate price and I took them right away. 4 times cheaper than spore. Those guys funny and friendly. They Communicate with us not like sales people but like friends. I will recommend these guys to l my friends and family.

Da
Review №29

Great company! Friendly people! Had a fridge repair done on my Kenmore Elite refrigerator. Mechanic was on time as scheduled, fast and quality repair was performed! And one of the main reasons it was very affordable! Strongly recommend to everyone! Special thanks to manager Alla!

Lo
Review №30

It was long holiday weekend when our refrigerator failed. We found this company and contacted the representative. They sent us a technician same evening and he fixed our refrigerator!!!! He saved us hundreds of dollars of wasted food. We still use this fridge. I can tell he knows what he is doing! One of the best! Thanks. Definitely will recommend to anyone!

Ri
Review №31

Great selection of quality appliances at a great price. Staff was extremely friendly and helpful. Highly recommend to anyone searching for good appliances.

Ду
Review №32

The job was done in a professional and timely manner. He arrived on time and kept the work place neat and protected. The price was more than fair. I have told neighbors who asked who was there and highly recommended him. I would not hesitate to call if I needed an appliance repaired again.

Je
Review №33

The prices are great and theres a nice selection to choose from. The service is amazing... Josh was so nice and helpful :)

Bo
Review №34

Good cheap used aplaca

Vi
Review №35

Great products, outstanding Service.Easy and simple to communicate.Always give you best product for your money.

Ch
Review №36

The gentleman that did my installation was wonderful. He was polite, very organized, and worked very quickly. He had everything necessary. Even changed a cable for me.I highly recommend this company to all.

Yu
Review №37

I got my fridge from them and it’s great.And their technician fixed my old fridge that failed to work. Very professional service !!!!! He found the problem and fixed it at my home! It was Memorial weekend. Our house insurance warranty company were closed for holiday. We could stay 5 days without refrigerator! All food may go bad.. but this guys are awesome! Thank you!

L
Review №38

Our LG (8 years old) refrigerator broke and we called this company and spoke to the owner who was very detailed and responsive. After careful consideration we decided to purchase a new fridge (Samsung) from them. The delivery was very speedy: one day wait time! In comparison to Best Buy and Home Depot of one week! The installation was perfect and they were able to remove our old fridge and bring the new one in. Keep in mind: the doorway and entrance is very narrow so they had to remove doors and hinges on order to bring everything in. The walls and floor did not have a single scratch. The owner (Andrew) is very responsive and knowledgeable. We strongly recommending this company. Thank you!

Yu
Review №39

Ive got the brand new dishwasher for really affordable price. About three times cheeper from original. This company has all type of house appliances with excellent condition and reasonable prices. I recommended you to visit not only the website off this company, come to their wearhouse.Best regards.

Ol
Review №40

This service is great! I bought a fridge from them and it was great the price is not too high and they have warranty! Strongly recommend!

He
Review №41

Excellent! Wonderful customer service and support! We love our refrigerator and definitely would buy from them again! And would recommend anyone to them!

Do
Review №42

I need of serious organization and signage,but owner is very nice,honest,and seems genuine

Me
Review №43

I would highly recommend this company for both repair and appliances. Dependable, quality work and very professional! Even loaned me a refrigerator while we waited for the new part!

LE
Review №44

I called them and they arrived very quickly. They fixed my washer and fridge. I recommend them tor you. Its a good company.

Ил
Review №45

Recently bought a refrigerator at Alansy llc. Most of all I liked the attitude of a manager named Alla. Helped with the choice of a refrigerator, offered a unique price, which the city simply does not exist. Delivery arranged quickly. I advise everyone to this company. Thank you for being there.

Jo
Review №46

I love this company. Great prices, great service. True to their word. Excellent company

Ky
Review №47

Great refrigerator. Brand new in the wrap. Awesome customer service. They met me within 30 minutes on the weekend and loaded it in my truck.

Ro
Review №48

Great service and excellent prices on appliances and repair service. Will recommend to friends and family .

Le
Review №49

The service is amazing! Came on time as planned! Did a wonderful job! No questions:)) Recommending!

El
Review №50

Great company! Great service. Fixed my refrigerator with quick response. Highly recommended.

Vl
Review №51

My refrigerator stopped working because the compressor gave up. I quickly found Alansy on google, explained my issue, and a technician showed up in less than 20 min. A replacement compressor would’ve came in 4 days but I had no time to wait, because the groceries would spoil by then. Alansy gave me a refrigerator in the mean time while my compressor came in. They offer a great service, and a quick response time. Highly recommend them!

Ta
Review №52

Very professional and came immediately when I had an issue with my new fridge. Highly recommend.

Dr
Review №53

Great consumer service. Good seller. Very helpful. Delivered to 2nd floor

Jo
Review №54

Great place and amazing service. No issues with my purchase i will be returning for sure

ма
Review №55

Fast, affordable service,honest and friendly stuff. Highly recommended.

Ig
Review №56

Quick service, great communication, competitive prices for good quality appliances! 👍🏼

Ke
Review №57

Came out on a Saturday and repaired our dryer. So glad I didn’t have to deal with Lowe’s sleepy employees. Thank you!

Cr
Review №58

Decent selection and refrigerator was delivered next day.

ko
Review №59

I used Alansy to buy a used washer and dryer, price was below average and everything worked like new! I would recommend them to all friends and family

Fr
Review №60

Very nice gentlemen......explain everything pertaining to the unit.....very knowledgeable.....would use again

de
Review №61

This place is awesome. I was hesitant of purchasing use appliance but happy I chose them

Co
Review №62

Best service best price in Florida!

Vl
Review №63

Huge warehouse with a variety of appliances to choose from as well as great affordable prices!

Va
Review №64

I bought a kenmore Elite fridge2weeks ago price was good delivery was very much on timeAlso very courteous

Th
Review №65

Very good service, a large selection, the guys know their job, I recommend it to everyone.,,,, Thank you

Же
Review №66

Good company. Repair of refrigerators at altitude. I ordered the repair of a washing machine and a new refrigerator. Repaired well. They brought a new Samsung fridge. All done on time, plus warranty for one year. I recommend everyone to Alansy llc.

jo
Review №67

Service is awesome, guys are great to work with, professional and knowledgeable, highly recommend.

Il
Review №68

The fridge is working great! Very professional customers service and help!

An
Review №69

Very good company. I recommend to everyone.

Ma
Review №70

Very good reliable company with low prices and good equipment

Da
Review №71

Could not find this business

Ju
Review №72

We got our fridge here, great experience!

So
Review №73

Delivery was excellent. Very professional!

Dm
Review №74

Great people, good product, fair prices! Will buy again!!!

Sa
Review №75

Very professional and friendly, will go the extra mile to help out. Thanks!

An
Review №76

Nice guys and great service !!

Ju
Review №77

Great and fast service!!

Vo
Review №78

My refrigerator was broken. After I called this company, the technician came over, detected a problem and fixed it. In the event it breaks again the warranty was guaranteed. Thank you guys.

Information
100 Photos
78 Comments
4.8 Rating
  • Address:6376 Greenland Rd STE 5, Jacksonville, FL 32258, United States
  • Site:http://alansyllc.com/
  • Phone:+1 904-258-1662
Categories
  • Appliance store
  • Appliance repair service
  • Refrigerator store
  • Used appliance store
  • Wholesaler household appliances
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Same-day delivery:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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