My appointment was diagnostic to determine the source of high carbon monoxide levels in the house and find a solution. Jon was professional, thorough, and incredibly experienced and knowledgeable. I have 100% confidence in your company because of the diagnostic appointment. His communication skills are excellent and I look forward to explaining the results to my parents and moving forward with your company.

The visit prompting this review was for routine maintenance, but we have been Air Serv customers for seven years. During that time they have replaced two furnaces (different houses obviously) and one A/C unit and have done all of our climate control maintenance. In all of that time we have never had cause for complaint as their pricing is competitive and their technicians are alway knowledgeable, prompt and courteous.

This was an initial inspection of the electrical to ensure it was up to par for central air installation. Very friendly and knowledgeable electrician. Explained everything without me having to ask questions.

Very quick service call after my call to Aire Serv. Serviceman professionally diagnosed problem very quickly, researched availability and price for needed parts and time frame for repair. After consulting with repairman and owner of Air Serve I concluded its more cost effective to replace old unit with new more efficient unit. Aire Serve personnel was top notch were professional, polite, highly skilled craftsman, and very neat. Aire Serve very cost competitive, will be a repeat customer !!!!!!!

Great service and enjoyable technicians. Mr Stephanson is top notch.

This company and all the staff (that I met) are fabulous!! My heat went out right at the beginning of a recent sub zero cold snap. Saturday afternoon and unsure what to do, my son suggested this company. I gave them a call and by Saturday evening they were here assessing the situation. By Sunday they brought more space heaters and we set up my boiler replacement and by Monday morning they were in my basement installing my new unit. WOW!! It was a big job and they got everything done in record time. Now I know who to call to get AC in my old house. Will use this company again! Great job!!

Professional service technician. Problem with appointment time, that office should of call me about. We were to be first appointment, got moved to second causing problems with another appointment.

Very professional, and polite. Answered all questions with knowledge. I recommend them for your needs. Tell them I sent you.

Excellent service.

Very professional! All the work was finished in one day, after my furnace quit working in 20 degree weather. Will definitely call Aire Serv again.

Aire Serve did a wonderful job. My house is finally warm and I DO NOT HAVE TO GO UNDER HOUSE TO CHANGE THE FILTER. I would recommend them to anyone that asks for heating and cooling.

Aire Serv is a professional company with knowledgeable employees. I feel so comfortable with the people employed there that I would allow them in my home even if i werent there. Aire Serv can be counted on to explain the condition of your equipment and problems and solutions that work best for you.

My experience with Aire Serve of Jacksonville has been good so far. Ive dealt with 3 people, and theyve all been polite and professional. Jeremy was both knowledgeable and accommodating. Thanks.

Their guys do great work, are on time, and are easy to work with.

My new HVAC has saved me a tremendous amount of money on my electric and natural gas bill. I had a few 1/2” copper lines soldered for my shower. It’s called a bandaid repair and it cost $316, took him less than a 1/2 hr. Thank goodness I’m saving on my monthly bills :)!!!!

Jered came out to hour house and spent about 3 going over our existing system and taking measurements calculating what kind of system we would need. He explained everything to use and went over all of our options. He never put any pressure on us to make a deal right then and there. The 2nd quote basically mirrored what he told us. So he was completely honest and didnt try to over sell us. We didnt end up buying a system from AirServ, but we do plan on hiring them to come clean our ductwork some time next year.

I am very impressed by the excellent service and professionalism of the staff at Aire Serv. I appreciate the notification of the arrival of the technician and the prompt courteous service I recieved.

We had a Daikin ductless system installed in our sunroom and couldn’t be happier! Such an honest and professional organization that offers quality products at reasonable and fair prices. The installers were very professional, friendly, and worked efficiently. We would strongly endorse and recommend this business for any HVAC or plumbing needs!! Can’t go wrong. They stand behind their products and services.

They were very professional, punctual, and attentive. I am really happy with their service. Jeremy was excellent!

I highly recommend Aire Serv Jacksonville, IL. They were prompt, friendly, efficient, professional and had a “git r done and done right attitude”. I lost count but I believe there were 5 guys there at one point. The waterline had been installed on top of the sewer pipe and they had to cut it to cut the sewer pipe. No extra charge for new water line. Great bunch of guys constantly keeping me informed. Only took em half a day. The best part...they returned my call immediately and came to see me that day! Unlike others in the area. They exceeded my expectations!

Needed replacement of septic tank/system, very professional, always on same page with each other and with me as the customer. Highly recommended!!!!

Jeremy was very professional and explained everything in detail. When there was a slight issue with adding the central air unit to an existing furnace, they worked to find a solution that worked for us and that they would stand behind. Josh and Trent did an excellent job of installing and cleaned up everything when complete. They talked through what would be done during the installation and their work was very professional. I would highly recommend them for your HVAC needs.

Very professional and very much to please the customer and give the very best deal to the person receiving the service. After the techs are finish installing the units and wouldnt be able to tell that they were present except for the new units that were installed. They exceeded our expectations.

If you have ever thought about going ductless, Id suggest you check out Aire Serv of Illinois. We had our unit installed this past spring and our AC bills are now so efficient!!!!! And up until last week (when the temperatures got brutally cold) we didnt have to turn on our boiler/heat system. The ductless units worked fine to heat as well.

Excellent, very professional, got new furance n air conditioner, did a good job and didnt mess around. Had everything they needed. They came on time, n got right to work. They dont pressure you to get more then you can afford. Great company n service

Had a leaking toilet, took care of it less than two hours after I called. Professional and effective.

The reps are all very friendly and helpful when looking into their services. Putting in our furnace and AC unit went smoothly and in a timely manner. The furnace is very quiet and its nice to know the duct work is clean and disinfected also. Thank you.

Great value for the price Joe gave us the system we needed based on our budget and we are saving on our utilities. Highly recommend them if you need service or replacements

I had them install my Lennox furnace in 2011. This fall they told me I needed a new heating element. It was still under warrenty, but labor wasnt. They quoted me 1700 dollars but later gave me a break at 1200 dollars. I had a second assessment done and they who told me that my furnace was working fine and i didnt need a new element. I think i found my new furnace maintenance company!

Doug C came out to us on the weekend amidst multiple calls and was the most pleasant tech Ive met in any industry. We really appreciate the professionalism, honesty and reasonable ($) service. Highest recommendation :)

They always provide good service. The service techs have great personalities. They get into a tight laundry closet to get to my HVAC, everybody makes a little joke about it but, I know they hate climbing over or moving the washer. However, they do tend to do overkill with satisfaction surveys at times.

Each employee I had contact with acted professionally. Initial contact and follow-up was both prompt and courteous. It is obvious that they value their relationships with their clients and wish to continue their relationship with them. Great experience.

The service man arrived early! He did an excellent job and explained everything he fid. He even corrected a couple of things I hadnt noticed! Outstanding service!

We needed a new furnace and air conditioner for our home. Joe and his team delivered service that was above and beyond. They sat down and went through every option in detail with us making sure we understood the technical information. The AireServ crew tore out our old system and had the new one installed in one day. Their dedication to their customers is amazing and even though the initial meetings and the install lasted until 7-8 pm, they were willing to take whatever time was needed to make sure we were satisfied. I highly recommend them for HVAC and plumbing needs, they are very trustworthy which is hard to find in todays market.

System installed 1st week of March 2019I wanted to wait to do my review until I got a bill with a full month of using our new system. Hands down, having Aire serv come out and install our new heat pump and air conditioning unit was the best thing we could have done to improve our home. They were even able to use our air handler we had installed new a couple years ago. Our house stays the perfect temperature all the time now and it doesnt sound like my furnace is struggling as much to run. The customer service is excellent. We ran into a couple problems in the beginning but Aire serv had technicians out right away and everyone I have talked to has been very knowledgeable. Our salesmans name was Jered Shoopman and he was absolutely great to deal with. He explained everything perfectly and gave us plenty of options for our system. I just received my electric bill with the first full month using the system installed by Aire Serv and I saved $200!!!!! Thank you Aire Serv! Ill be sure to spread the word.

Professional, prompt, courteous service. Save money by hiring a professional to do the job correctly the first time! Would recommend AirServ to family and friends without hesitation.

They were very polite and professional as they checked the furnace to make sure nothing was missed. Very satisfied with their work.

Friendly staff, prompt service, and very informative. They did leave a gas leak. I kept getting faint whiffs of it when I walked by the unit, theres still a slight smell. Eventually I found a natural gas leak coming from a union joint that wasnt quite sealed. I called during the day they responded that night. I had asked for them to keep the refrigerant lines close to the floor joists and walls for a upcoming basement remodel. That didnt happen. Ill be calling in someone to fix it so I dont have hvac lines poking out my drop ceiling. They were getting real busy at the time with the cold weather coming in.

Excellent quality service. Affordable. Reliable professional technicians. Quality dependable products.

Excellent service, very professional A+!

I contacted AireServ and they had someone come to my home to not just sell me something but to assess what I really needed and give me options. I got all of the information I needed to make the best decision for my family and my home - Not just a service guy that didnt think I was capable of understanding - AireServ is my #1 recommendation for all HVAC needs. Great Work - Thank you!

Very friendly staff, got the job done in a timely manner.

Aire Serv exceeded all our expectations in terms of equipment and service. They sold us better equipment at a lower price than their competitors. Their staff was friendly and professional. I recommend them.

$100 just to make a trip to the house, then the quoted price was at $9,000+ just for a new outside a/c unit. Ridiculous.

Good people arevery helpful

Always helpful and professional, ready to solve problems.

Eric was very pleasant and did a good job

Aire Serv folks are polite, prompt, reliable and extremely knowledgeable!

Fast, friendly,service!!!

Very professional.