The friendliest hardware store on the planet bar none. Theyre their most times to open the door for you and are chatting you up before you even enter the building. Once inside and needs of visit are addressed, a representative takes you to the items you need, and theyll help you with everything, every step of the way. Nothing price gouged here, just good fair prices on all goods and they offer a rewards system for discounts and special offers.

They give great attention to their customers, they fixed my sliding screen door in an hour for a great price! If I could give them more stars I would.

I have been coming here for a few years now. The owners are now new, but still provide the services and products I have grown accustomed to. They have a bit different floor plan, but I think that gave them room for more plumbing, electrical, and paint options.

Really great service. I needed my Weed Whip serviced & they were able to help me, the attendant advised me that they typically only service Husqvarna (because theyre a dealer and parts are more accesible) but he willingly took my Troy-Bilt and said he would see what he could do and explained that obviously if the expenses got to be over $100 that I should probably invest in a new Weed Whip considering this one only cost roughly $90 & has been repaired once for $50. 😆 due to my lack of knowledge though. Anyways they were able to fix my Weed Whip for $50. I highly recommend their services and I will be returning.

Very helpful and they had the powder in stock to take care of my hornet problem.

Did not know they just sold this. Met the new owner and sounds like he has beg plans for the place. He was very nice and seemed very into making customers feel comfortable. Being local I will be back for sure.

Ace is supposed to have these so called helpful hardware pros....I didnt see them. I needed help finding a tool for the oil filter cap on my car and was directed to a few tools. I bought 2 of them to be safe...neither worked for the task. I ended up finding the right tool (32mm socket) from fourms for my car online.

Very helpful staff. You can walk in total tocked and the staff will point you in the right direction.

Friendly, quick to help ya find what you need

Great location with friendly staff. The renovation underway should make it even better!

Very helpful! If your looking for a cheap fix go to Amazon. If you want the right fix stop in and see these guys. They know what they are doing.

Friendly, helpful, had that family feel about it. Liked that!

5 stars if they get big boxes of globe light bulbs in

Ya need something and need it fast ? Guess what they have it and know exactly where it is and bam your out the door and back to your job just like that !! GREAT place instead of driving across town for your things !

I love the place, they will go extra mile to help you. Got my house screens redone and they look great. Recommend to anyone.

Knowledgeable people and friendly service

If you need a solution go there, they have a lot of that. A common sense place, I love the Vandercook Ace Hardware. Thanks again....

They are great. Fixed my snow plow fast

Helpful went in for 5 pair of hinges only had 2 but ordered and will have in on Wednesday. They go out of the way to help

Very helpful

Its okay they just dont know what theyre doing yet it will take a little while for him to figure it out but its a good hardware

My go to place helping small business is what we as a community should be doing !!

Friendly, helpful, great prices love my local Ace

Great variety of goods

Very helpful and have good consumer support for snowplow services, thanks

The place is small. But.. They have things you cant get at the big box stores. Its a family feel that you get when you go here. I try to go to them for all my hardware needs. Great people running the place ! I always feel welcome. I like this store. Its clean. Its close and they have knowledge of their products and how to use them ! Keep up the great work ! 5 stars !

The new owners are awesome! Its a great experience everytime.

They have a great selection and the staff are extremely helpful

This is not the same place from the 60s till present there are new owners since January the store is in the middle of reorganization and not everything is on the shelves yet

Very helpful staff!

Had to have some extra keys made

They are always super friendly and helpful every time I go in. They never make me feel dumb for not knowing the names of any tool but I can describe them well enough for them to know what I am looking for. They are also very helpful when I have no idea what I need to fix something.

Just had my Plow serviced and they answered every question I asked. Highly recommend and definitely going back. Great staff great work and at a affordable price.

Had a snow plow installed same day I called. Great people, fair pricing and great service. Plow works great as well..

Great service store

Great customer service! Friendly and helpful staff

This place is smaller than most ace hardwares.

I just love when I walk into a place and you feel at home... everyone is so kind and always there to help right away!

Employees not wearing any masks. Laughing when asked to step back. Horrible experience there.

Love going to Ace hardware. They are friendly helpful and always do their very best to get what you need.

Rebuilt my snow plow in about 35 minutes Three Man team they did a great job I will be back soon.... Thank you very much !!!

The staff are very helpful and patient!

Good assortment of practically everything you need. Helpful and courteous staff

Nice staff

I couldnt find an allen head screw that I needed, I found where the electrical connectors were, but they were out, no one was wearing a face covering or asked to help me.

Was not there.

Long time customer, family owned great service, very helpful solving your household issues.

Many choices And helpful team on hand.

Nice people and stuff is easy to find.

They are the most caring and helpful people I no that own a business

Love that old shopping experience.

Great. Folks very helpful.

The clerk started to waite on me to mix paint as he was. Going. Over to mix it another customer asked him a question so. Instead of doing my paint he left me standing their to waite on someone else at that time I was fed up and left that was very unprofessional not that they care but I wont return 👎😠💩💩💩💩👎👎😠😠

Great family owned hardware knowledgeable and helpful

Family owned and staffed for over 20yrs close convenient . Very helpful.Always had part or product on hand for home repair or renovation including older fuses for the type of houses in their customers area.Knows and supports the local school and community.

Best Hardware in Jackson always willing to help you find what you need

Helpful people working and the store is cute and cozy.

It is very easy to find what you want

Not many different types if painting equipment. Alot of winterized stuff was just thrown in bins or racks with no prices. A snow shovel cost 24$ thats ridiculous. The employees werent all that polite and seemed irritated with the amount of customers in store (bout maybe 10ish) and it was mid day. Rude cashiers dirty floor. They had one good employee that day and she was a younger woman stacking 50 pound bags of salt when there was another male employee just watching her and he couldnt even tell me where the paint brushes where he just kinda looked at me and was like in that direction pointing toward tool parts.

The service was excellent and a wide variety of merchandise

Vandercook Ace is a great place to do business with.

They went out of there way to find me a stopper for my sink. Fabulous people.

Treated very good and they help you find what you need

Fast and friendly staff and service

Very nice people

Great service! Thanks

Great service great people 👍

This is thee BEST Place in town!! Friendly staff that actually know what they are talking about, their products and experience!!

They were very helpful

Very friendly and fast service.

Always have what I need.

Great advice, friendly folks. Never have had any problems with them.

I have been doing business with this hardware forever!

Very helpful and friendly

Always great sevice.

Great place

Nice little hardware store

Nice helpful people

Friendly place, a little high on prices, but who isnt these days!

Horrible experience, owner was very rude and unprofessional. No customer service.

Watch the prices! On more than one occasion Ive had items mysteriously ring up higher than the marked price. I also had a product switcheroo pulled on me at the loading dock. Buyer beware!

Good service but a little expensive

Always the best!!

They are friendly there.

Poor customer service

Always has what I need

Fast an friendly

Stopped by to get a few things for the office and I was thoroughly impressed. Andy went above and beyond to help locate everything on my list. The service was top notch. I will be back again.