This place has great customer service they are always willing to help you find what you need,and the best part is you dont have go far right here in the neighborhood
Very nice and very clean store smart shopping and safe shopping all in one I would definitely highly recommend this store
Very helpful. Would recommend going here because someone is always willing to help you unlike some of the larger hardware stores.
The staff is exceptionally helpful and the store is clean and well kept. They have a large selection of Stihl power equipment. However, inventory of actual hardware and tools is kept quite low, and they are often completely out of simple, common items.
Super helpful and knowledgeable staff, was greeted my a smile and were asked if we needed any help as soon as we walked in the door.
Had a key made and bought an item in sale. Good prices.
I walked in the store on today 1/4/2021. And the employee working was checking someone out at the cash register. But the interesting part is there was no greeting even when he was done ringing them up. I purchased some gummy bears and asked about a couple of scooters displayed out front. I asked if they were used scooters since they had quite an accumulation of dust on them. He seemed surprised that I asked, but responded with they just dont have the manpower to get that done. How long does it take to wipe a scooter down before putting it on display, not long at all. But he put my receipt on the counter, didnt ask if I needed a bag or anything. I told him to have a good day and thats when he said for me to do the same. This is why Im rating this experience with a 1 which is the lowest on the scale Im hoping. I dont like to think its because of my race but it makes me wonder sometimes here in the good ole state of Missisippi.
This is a really nice hardware store. They have a great selection in a clean store, and the staff is very helpful and friendly. It’s great to have a convenient hardware store like this in Jackson.
It is very nice to have help who can help with what you need. Its much better than a box store.
Great customer service and competitive pricing.
Great to see a stocked hardware store in the area!
Extraordinarily helpful staff. Prices tend to be higher than Lowes or HD, but its more convenient to get to for me. Only complaint is the store is closed on Sundays when most people have time to work on projects. Theres been many a weekend where Ive needed something and had to go to Lowes. Id really rather it was open Sunday and closed Monday.
It was a very nice trip to the hardware when I was meet at the front door an helped out the hole time I was there
Great service and selection. We are so happy to have you guys in the neighborhood.
Went here for a specific item online inventory said they had. Online inventory was wrong, as usual in my experience; however, they did have one of the item I was after. Plus, I had never been in this store before. Its a great place to shop. Hope I get a chance to go back. Friendly, helpful staff.
1/18/2021...Always THE BEST in customer service!! Thanks to Mr. Louie for taking the time to assist my wife and I today!!! Thanks, Revell Ace Hardware, NE Jackson.Nathaniel, Jackson, MS.
Really is your neighborhood hardware store. Friendly service and knowledgeable staff unlike most big box stores
.....WAS QUICK IN & QUICK OUT. & THAT MY FRIENDS IS THE BOTTOM LINE!
Great Place! There is such a friendly and helpful staff along with a clean store and inviting atmosphere with lots of home decor! Really liked this store!!!
ACE is great!!Best service ever!
First time going into this Ace since moving to this side of town..and I have to say that I was super impressed. The customer service I received from the moment I walked into the store was second to none.. I was helped with everything I needed. I am certain that this will be my go to store for all my home or hardware needs.!!
Extremely helpful staff. Much better experience that the big box stores.
Everything you need in one place
Great service and knowledge staff
Really helpfull knowegable staff will shop there again
The best customer service of any store in the greater Jackson area. Great selection. I always go here first before the big boxes. 6 stars!
Ace is the best! Employees know where the products you are looking for. They take the time you need to get squared away on your project.
It’s ace hardware it’s where everybody can be somebody and if you don’t know nothing about what you’re about to do they’ll tell you it’s a great place to go hit your local Ace is the place
Very friendly & helpful!
Very nice store. Very large but If you can find somebody to help you it is easy
I had a wonderful experience at this location! Though Im not a professional contractor, I do most of the work on my house. I asked for exactly what I needed, was lead directly to the product, and when I had questions, they were answered truthfully and I felt no pressure or up-sale by the nice folks who were helping me. So happy theyre in the neighborhood!
Very well stocked and organized. You can always expect to get excellent service and help here.
Great staff! I had an outdoor water faucet that was leaking and went in to get a replacement. They showed me how to fix the leaky one, so I didnt need to replace it. Its so nice to have them close by so I dont have to drive out to County Line Road every time I need something. Things may be less expensive on CLR, but I save on gas and get great customer service here!
A down-home, friendly hardware store. The prices might be a taddy bit higher but the personal, professional service makes up for the difference and then some. This is always my first stop when Im looking for something special.
Extremely friendly folks that will make sure you leave with what you need
I always like buying from Revell Ace. The pricing could be better. If it was I would but from all their store exclusively and not from the bigger box stores. Let people know if you will match pricing and that will be just as good. Thanks,
Extremely friendly staff and good selection of products. 100% recommended!
An amazing place to shop the employees there are extremely knowledgeable & helpful & they have a huge selection of hard to find items especially for plumbing needs
New place but great and helpful staff!
Great new store! Roomy, complete inventory, nice folks that outservice the big boxes everytime.
Fresh kitchen and gift ideas which they wrap for you. Employees are very helpful and patient.
Great selection great service and great prices
Glad to have Revell in their new North Jackson location. Great service.
These Guys know there stuff....Love them for my DIY projects
Questionable clerks. Dont try to upsale me on tools/equipment that Ive used since Ive been in business--which happens to be thirty plus years. I know everyone wants to make their sales goal but to outright lie about not using a certain product, which just so happens to be the most expensive, is just unethical. I came to the store because its close and in the neighborhood. Lesson learned, future needs will take me just a few miles farther where the same products are less expensive and I dont have to deal with uninformed staff. Way to go for a new neighborhood business.
Great helpful knowledgable staff. Its a wonderful neighborhood hardware store.
Great customer service
Thank you for the friendly service. Staff was very helpful!
We come here on a few occasions because Ace Hardware has many things with proces power than Home Depots.
Great place, and great people work there
Excellent customer service
Even though I didnt find what I was looking for the staff was very friendly and helpful. I would highly recommend this store.
Very help people there
Super nice, super smart staff!!
My first visit was very nice.
Never have to hunt for associate One is assigned to you the minute you enter the store
Nice clean great store
Nice people, great selection
Excellent customer service
AWESOME customer service!
Helpful staff
This is a place for adults to to make their wish list
Great service
Great service
Friendly, helpful
They have it all
Great people
Local hardware store.