Very nice and clean store that can take care of nearly all of your home improvement needs. Great and knowledgeable employees as well.

I gave this middle of the road rating because I never know what level of service I am going to get when I enter the store. Its either 10 star service, or service that is non-existent. I understand that these are difficult times and staffing is at a critical low. All I would like to see is some consistency. Ill still shop here because its convenient. Kudos to Matt(?) the paint guy. Hes always awesome and knows his products well. I always look for him when I need paint advice.

It was terrible.. I waited for 40 minutes to be helped.. a young associate came out to help a pretty girl then disappeared.. I was interested in a Traeger Ironwood 650 grill and could not find any assistance in purchase of the product.

This store usually has just what I need! Well stocked DC shelves are the norm!

Rewards program is nice. Staff is knowledgeable and nice. They have A LOT to offer for the size of the store. High quality interior paint selections & supplies. Curbside pickup is quick and easy. I always have a good experience when I stop in.

Nice place to shop. Always find the things i need there. Love the coupons.

Great employees. prices on some things are high, but its expected

He was very helpful but did not have what I needed. I was told to look on line for it

Well stocked hardware. They always seem to have what I need when those unexpected honeydew projects catch me without the materials needed to complete the task.

Ace has been around a long time, when I know I need something this is usually where I go.

I was so happy I called they actually answered a real person and talk to me I was looking for some signs and they were very helpful I had them hold them for me and I went right to the cashier and he had them no running around or looking for him very nice group of people working for you I hadnt been in there and years it was great thanks you guys always good people at Ace

Well organized, broad inventory, help when you need it. Very polite.

Always helpful, just as all aces are.

Very friendly folks, always glad to help

Friendly people. Always helpful

Love this store!

Helping people all the time.😃

Nice young lady named Makayla answered my question when I called. I drove an hour to get there and she was very nice and friendly. My only complaint was none of the other workers seemed as friendly as her. At least 3 other employees walked past us and not even a smile or simple hello.

I have had a mouse problem. I have bought things to get rid of them. But didnt work. This older women greated me and took me to the area were the mouse traps would be at she showed me and said this one is good. So I bought it she even told me what to use as bate so I did everything she said a boom I got the mouse. Thank you Thank you I wish I would of grab your name you gave me the best customer care it was on Saturday morning before 10 am on July 25, 2020. I hope the company see this as she deserves to be told Good job.

The staff is always friendly

I ran in to get wood filler for a boyscout derby car later at night. Was offered assistance as soon as I walked in!While I looked at filler my child looked at paint swatches and he claimed he was buying paint. The staff not only humored him but also played games with him since the store was empty except for me. I ended up buying the filler AND paint lol.I’d go back

Always have whats needed or can fix.

Nice place staff friendly

Very good associates working. Nice place

Very helpful staff, and they had what I was looking for!

Staff was soo friendly and helpful.

They were very nice and helpful I was greeted when I came in and directed me exactly where I needed to get. Thank you Ace hardware for restoring my faith in customer service.

A young man helped me find what I needed. He was very polite

Service is great here. You may have to wait your turn.

The staff was helpful and friendly also kept their social distance.

Has everything you need for home improvement. Helpful customer service.

As always great place to shop very helpful and curtious.

They got the good stuff in there.

Getting a complete new make over. It will be nice. Very helpful employees

Very helpful. Friendly. Good prices. The selections you Need.

Conveniently located good sized store which makes it easy to find stuff. Very helpful and friendly staff.

Good experience!

Very friendly staff, some prices are steep yet all in all a great store. Love the improvements theyve made.

Excellent place! They stayed open a little later for us so we could pick up a much needed, in stock, part! Thank you! I will definitely go here again.

Always great customer service.

Sometimes its just nice to have the small hardware store where they still want to wait on you. Get you what you need and get out of there without having to walk across 4 football fields.

Everyone there is very helpful, and if the person waiting on you doesnt have the answers you need they will find someone who does! Also, they are always right there to help you with anything heavy, into your basket and car.

I went in looking for sand bags in tubs. I sort of manager was so kind took me right to were they were outside loaded 4 of the 60lb bags for me. He saved me a trip I was just driving by his store and thought I would pull in and ask. I do not live in Jackson. Your store was very clean and large. Thanks for being very friendly I wish I knew his name that helped me.

Awesome store and they are making improvements. Good place to get a key or a gallon of paint.

Wonderful local hardware store. I really appreciate the assistance of the store employees, they always provide great advice and guidance about the merchandise.

Excellent Hardware very helpful people working there appreciate it everything they did for me

As soon as I walked in I was asked if I needed any help, it was great!!

Was just in today and they are having a inventory reduction sale. Everything 40-70% off. Generators, Stanly tools, Fertilizer, Bug Sprays. Very good pricing. I priced check a few items using Red Laser and found with the minimum 40% off there are a lot of very good deals. My recommendation would be to get there quick before the word gets out. This is not a liquidators sale NO trash.

It has a lot of items that I need but at the time I wasnt looking for, going back later to get them.

A bit pricey with their products compared to other handyman stores, but they are conveniently close to home.

Great customer service. Nice little local hardware store!!

Okay. Usually find what I need. Staff isnt always the friendliest as far as making sure customers are finding what they need.

Small town service with a smile!

Closw

Smaller store and decent prices it’s a good close option for those in the area if you don’t feel like going to the big box stores to get your smaller hardware needs

I went into Ace yesterday May 29 and bought some heavy umbrella holder things that weighed I guess 30 pounds. I’ve normally had great service there. On this day one of the females who was working check out was very rude. I asked if she could reach over and scan the item and she said no I want and I refused. This caught me off guard and I purchased my items, but I will travel elsewhere if this the kind of treatment I have to encounter when I come in the store

They are very helpful and knowledgeable about Benjamin Moore paint and everything else in the store. These guys are great!

Really helpful place in just about everything you need all in one spot

Only place in Jackson that carries Benjamin Moore paint. Also has a huge selection of hardware. All employees I spoke to were kind and courteous.

Real hardware store

I always find what i want and everyones really helpful

Very helpful. Helped me find exactly what I needed to finish my dyi project.

Good place to find a lot of things

Found my filters and I was happy. Nice place.

Employees are very helpful. Store has lots of goodies.

Nice hometown feel. Good products.

Collin is the most helpful and friendliest boy I have ever got to know in Jackson.

Even with rearranging the store it was easy in and easy out.

Friendly, helpful staff.

Staff was helpful and told me about deals if i was looking for them or knew someone who needed them. HIGH FIVE TOO THE STAFF

Helpful friendly employees.

So much great stuff...so many great people.

Got help right away with what I was looking for

Employees are so helpful!

Fast friendly service!

I have visited this store for more than thirty years. Each time I walk in the door someone always asks if I need assistance, always!!

Great local shop, staff can be pushy on some days and hidden on others.

Always helpful staff!

Get my fishing license there every year.

Top notch staff and selection!

Very helpful and friendly

Well organized.

Always very helpful!

Its a hardware store. Need hardware? Go here. Want food? Go somewhere else.

They had what I needed when another hardware store didnt

I love browsing at Ace.

Its always good.

Staff is attentive and helpful.

Slow service, didnt have many common items I needed.

Always a great place to shop

Very attentive employees...

Always has what you need

Great Ace with helpful and friendly staff!

Great selection

Good selection, good people.

Good

Finally found a fan

Always helpful

Friendly fast and convenient

Awesome place