This is the best place ever!!!!! It is set up very nicely, clean, smells nice and just a good feel when you walk in. We worked with Adrienne and she is simply amazing. Answered all questions, looked up any furniture we needed, attentive, just spectacular. The prices are great and everything is IN STOCK! Down to Earth people with excellent customer service. You just cant go wrong.

We purchased 2 sofas during the Covid pandemic.we placed our order with a small deposit and were told it could be 2 weeks or 2 months for delivery. I really appreciate the up front, honest communication!The sofas have arrived! They delivered to us from Jackson to Monroe! We absolutely LOVE our new sofas and the very pleasant buying experience with Jackson Furniture! I highly recommend this business!

Great service! Andrew and staff were friendly, VERY helpful, and did not make us feel pressured. We were able to find exactly what we were looking for. They have a great selection and great prices. We will definitely be back.

Great service wonderful prices and cheap delivery and set up. I highly recommend to everyone.

They dont have a large selection of the furniture I was looking for. The one sales clerk was not very professional, a bit rude!Used to love this place but they need better service.

Found what I wanted at a great price. Delivery was fast. Definitely purchase from Jackson Furniture Outlet again!

If youre looking for a piece of furniture at a good price with great customer service, this is the place to go! My husband and I decided to get some recliners for our home as a mothers day/fathers day gift to ourselves since our daughter is only a few months old. I searched some places and stumbled upon Jackson Furniture Outlet and figured we should check it out. I messaged them on facebook to see if they had any rocking recliners and they got back to me within a half hour stating that they had some that would work for us. My husband and I went and found one we liked, but they only had one in stock. We spoke with Ray and he said they might get more of them in stock if we would like to purchase the one and wait for new ones to come in. We needed a recliner before the weekend, so we went ahead and did that. We left our number so that Ray could give us a call if more came in. Sure enough, about a week or two later, we got a call that they had gotten a new shipment of the recliners. They were able to hold one for us for a week so we could get out there at a time that was convenient for us. Everyone at this store is super friendly and they make you feel like youre a part of their family. I highly suggest going to Jackson Furniture Outlet!

Absolutely awesome!!!!! I can’t tell you enough how great Ray and Andrew were to deal with! So after we totally got screwed by Loves Furniture, the people of Jackson Furniture Outlet got us our matching ottoman to our furniture set that we were promised to get from Loves! From the first time talking to them on the phone to meeting them in person at our pick-up everything was great! So worth the 2 hour drive for us! Thanks again guys and we wish you the best in these hard times we are all going through!😊

After looking months for a sofa I went to Jackson Furniture Outlet for the first time. Found the sofa, but it was not in stock. They took my name and number and called when it came in. Extremely friendly and easy to work with. Im now waiting for the loveseat. Great place.

Had a great experience at JFO. Service was great and the prices were comparable. Will be going back.

Great place to get yourself set up. Ray sells quality furniture at a hard to beat price. Extremely convenient, very personable staff. Delivery was flawless and better prices than other stores in the area. Will definitely be a returning customer.

Very pleased with prompt delivery. Great in-store experience. Delivered when they said furniture would be delivered. Very efficient.

Walked in, were greeted right away and within minutes found the couch we had been searching for. Ray was so friendly and helpful and we couldnt have asked for a more pleasant, stress-free experience. After visiting almost every furniture store in Lansing, Im so glad we decided to head south and give this place a try. We will definitely be back the next time we are in need of a furniture upgrade or replacement!!!!

Our visit to Jackson Furniture Outlet was our first time and we found the dresser we were looking for after going to 3 other stores. The staff was awesome and very helpful. We will definitely go back for future purchases.

Well, we were on a mission to find a new living room chair. Mission accomplished, after striking up a conversation with a customer at another place, she recommended Jackson furniture outlet since we were striking out. I am new to the area and wish I could thank her.Fantastic customer service, friendly, down home feeling, so accommodating and the price and quality of my chair was perfect.I will be returning to this store, as I plan to make future changes to other items. What a great, no pressure experience it was.I am a true believer in keeping my purchases local, whenever possible. I could not be more pleased.

We were looking for a TV stand that would go with particular decor. Staff were very helpful and I found the perfect stand! So nice to be able to go in to a furniture showroom locally and browse!!

They have nice, quality furniture at a reasonable price. The employees are very helpful. I would recommend purchasing from them.

Jackson furniture was awesome! Looking for a specific couch and they kept me updated with their delivery estimates so I could know approximately when what I was looking for could potentially become available. It turns out that their truck had my couch but it was slated for someone else. They called me to tell me that, which I found amazing bc most stores likely wouldn’t do that! Instead they told me that they had the same couch but in a different fabric color. Made the 45 min drive to look at it and ended up buying! They helped load it into our truck and we were on our way! Super helpful and super friendly! Highly recommend!

Unable to find furniture in a 60 mile radius. They came through and they are close to home. Excellent service and great prices!

I was very pleased with the service. Andrew was very pleasant to work with.

My go-to for furniture for a few years now. Helpful staff, quality selection. Delivered my furniture to Lansing without a hitch.

Jackson Furniture Outlet is the best. I have purchased several furniture pieces from there and the furniture durability is better than some of the nation wide franchises. The staff and service is great!

Nice furniture store!!

They have a large selection of nice furniture but we expected outlet prices.

Staff is very friendly. No pushy salesman. Nice products!

Andrew was very easy to deal with. Nice place to get good furniture at fair prices.

Loved the staff, theyre very knowledgeable, but not pushy. They have a pretty good selection for the size of the place, I would highly recommend!

From what I saw the prices are pretty reasonable for what they have there.

Very nice store with super nice people. They have some great deals.

I have a sofa, pub table and now a recliner from here. They are holding up well. Didnt even shop around for the recliner, went straight to Jackson Furniture Outlet with the intention to buy. The sales staff is knowledgeable and low key, delivery was easy and they arrived right on schedule.

Brenden and Seth did an amazing job helping me determine which bunk bed set and mattresses to choose. They went above and beyond to make sure my needs were attended! I definitely recommend Jackson Furniture Outlet for all who need new furniture throughout the entire house!

Great friendly place and very reasonable priced.

I give these guys (and gals) 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐! My mom and I were there yesterday (7/24/20) to buy beds, dressers and so much more for my new home. Brenden and Ray and their team went above and beyond to help us out everything from choosing the furniture to loading it on our trailer. Jackson Furniture Outlet has my continued business and I will most definitely recommend all of my family and friends in the future

Excellent customer service! The members of the sales team were very personable and didn’t try to swarm us with sales pitches. Will definitely be getting more furniture from here in the future. :)

Brenden really knows how to offer personable, professional service. We purchased a couch and a recliner of solid quality for a great price, and delivery went smoothly. Jackson Furniture Outlet will be our first stop in future!

Great prices and they are good to work with.

Great crew.. great inventory... Support local business!!!!

Love the service and the employees at this location. They are laid back and easy going. They ask you what you are looking for and work with you. They dont push what they want to sell on you. Bought our bed here and have loved it!

Staff was very courteous and Ray was especially helpful in picking out a comfortable, durable couch. He listened well and has great knowledge of the products. We love the couch! Pricing is very reasonable throughout the store. Definitely will be back.

Awesome gentleman that helped me with questions on Jackson brand. Even though they knew I wasnt going to buy anything, they were very helpful and honest. I would highly recommend this store. Their prices are already discounted, so I dont think they have sales. I could be wrong, though.

Very pleasant exprience

Nice, friendly staff

Great honest people!

I love these guys! I bought their top-end desk and chair and absolutely love it! Great quality at fair market prices! I made many ventures here before deciding on what I eventually purchased. They were very patient and accommodating!! HIGHLY RECOMMEND!

Have stopped in a few times. Have not purchased yet, but really like how the staff greet you, ask if they can help you, show you what you may be looking for, then leave you alone to check out the furniture! No high pressure sales. There arent 5 salespeople waiting by the door like vultures, like at another local furniture store. They may not have a huge inventory in the store, but their website is large and they have huge books inside the store you can also choose from.I know it used to be the Sauder furniture store, but they are no longer.

Just bought a dresser from here, and I couldn’t have asked for a better experience. Everyone was so unbelievably nice. Such a great place to shop!

I love this place. I have purchased my living room, dining room and bedroom sets from here. The staff is very accommodating. The prices are very fair. I somehow tore one of the cushions on my couch and they sent someone out to repair it. I am very pleased with my purchases and will continue to go here

Great prices and helpful staff. Only place we could find locally that had a mattress that we could use on our fold away bed.

These guys always seem to have exactly what I need, or theyve got access to it. Never disappointed when I shop here.

Very helpful non-commission staff. No pressure, good bang for your buck! Have purchased here 3 times and been very happy. This is my furniture store!

Wife went in to make a payment on layaway and to look around

This furniture outlet has a decent selection to choose from and they offer items for many room (bedroom, living room, etc.). But they do charge a bit more than what you would be paying at other places around town... plus some things really dont seem new or else they dont advertise that youll be getting a new product and not the floor model.

Nice clean store that is much larger than it looks from the street. The only drawback is that kids beds we were there to see were in a second story loft that is only accessible by stairs. Prices seemed reasonable. They carry a bit of everything: living room furniture, dining, bedroom, office and accessories. Staff was friendly.

Great place to buy Furniture!! Outstanding customer service from purchasing to delivery! No high pressure sales from associates! Ive all ready been back to purchase another piece for my living room. Made in the USA furniture! We will definitely be back!!!!

Great service and prices. Friendly but not OVERly friendly for a furniture store.

This place is fantastic. We were able to get so much more for our money here vs. the big chain stores. The stiching on one of the cushions on our sectional split, and they ordered us a brand new one right away. I cant recommend this place enough! No pushy sales people . . . no misleading pricing with huge discounts . . . just straight up good pricing and service!

My wife and I have been looking for a new couch and beds for the kids. We have been to every furniture store in town pricing and comparing . This place easily had the friendliest staff. They have good prices on what I would call mid quility furniture. Its not high end, but its not art van clearance center or big lots quility either. We will definitely be purchasing from them.

Such kind and helpful staff. Reasonably priced on everything and have so much to offer. I will be furnishing my entire home with these guys!

Brenden was phenomenal, he is so sweet and helpful, friendly and very informative. We had a great experience here and will definitely be returning. Thank You!

Not a bad little shop. Some nice looking and comfortable​ chairs and sofas. Was looking for a desk and dining room table. Have some ok pieces.

Ray gave us a great deal on a new dresser.

Friendly staff and very helpful love my new couch

The prices here are fantastic the salesman was awesome unlike the other furniture store I went to once they started putting pressure on me I left that other place

Great customer service and helpful staff. Walked out with a new rocking chair and bed and 2 new floral pieces for the bedroom.

Had what I needed...pleasant and helpful young lady answered my questions. Thank you!

Awesome place to buy furniture!No high pressure sales and great deals!

Good prices in Jackson! BE Sure and ask for Brendan or Maureen. Helpful, friendly, customer oriented.

Made several purchases over the years, always had a positive experience. Staff always tries to accommodate the best they can with out all the nonsense.

Not impressed, cheap furniture at a hefty price. Just couchs and chairs, nothing else and some very ugly stuff at that.

Awesome service and they have layaway. Delivery was right on time and assembly was fast. I will use them everytime for my furniture needs.

Great store, good salesperson. Bought a new chair.

Great furniture helpful people, will refer others to visit store.

Good people, friendly service, great prices. They really give you that one on one service you deserve.

Very nice. I bought a couch and a love seat.

Excellent service and amazing deals cant wait to get my furniture!!

Very nice employees they dont follow and let u look around

Definitely going back. Great prices and nice furniture.

I had a great experience buying a bedroom outfit. They did right by me.

Love this store good quality furniture at a reasonable price

Not even 6 months and our couch has already broken down. Customer service was very unhelpful. Especially the service man that came out to address our issue of the couch smelling terrible coming straight from the show room. He brought a can of febreeze out and said what didnt you smell it in the showroom. I have never had to smell brand new furniture at a show room to see if it smelled before buying something. (I already tried every home remedy to fix the stench) The couch smelled so bad of mildew that we had to hire someone to professionally clean it. Clearance or not they should have stood behind their product but they did not. Will never do business with them again.

People that are really sweet like dealing with them

Just got my new couch! Great customer service, and the delivery guys were great!

One of the few places left that does layaway

Great service and friendly people.

LOVE ME SOME JACKSON FURNITURE OUTLET!!!

Brenden is pretty cool.

Over the top customer service!!

Poor selection

Prices are great

Great service

Rude and inconsiderate.

They alright.

Super staff!