The Capital Pawn Jackson location most definitely has the best customer service out of any store in Jackson and the surrounding areas. The store’s inventory is just a huge plus too. I worked with Nikki on a few items — from a laptop to a watch and I could not be any happier than I am having purchased from the items from her. She is quick but very thorough and attentive to what you want and makes it easier for you you to choose the exact item and feel like you have purchased exactly what you wanted and needed. Rita the store manager was working with her and Mike through the entire time Nikki was helping me find exactly what I wanted and needed. I found them not only to be friendly, helpful and had very much appreciation for the customers but they were also very workable with the price range from the already great priced items. I have another watch to go get from the store next week. I can’t wait to get by there this upcoming week and pick up the watch and see what new items there awesome store has out next week. I have found my favorite place to get my needed and wanted items. It’s hard to find anything in the store a nowadays but this location never disappoints with their items and the customer service is just outstanding to say the least.

Cynthia was my sales person at the Capital Pawn shop. The store is very clean and the service was excellent. I really appreciate friendly businesses and people who love doing their jobs. Management has to be great. Keep up the good job.ThanksJeff…..

The staff at Capital Pawn is super friendly and helpful. Mychael was very accommodating and gave overall great service. I’m not familiar with pawning or selling used things but he made it a breeze! Definitely check them out anytime you need to sell or pawn anything.

These gals and guys are GREAT! love Ms Rita. Shes the best!!! Ive been doing business with her for years and shes Always friendly, always helpful! THANK YOU RITA

I absolutely love the friendly and fast service from Ms. Cynthia and Ms. Rita! I always have a pleasant experience and find the best things at Capital Pawn!! Thank you all for your service to the Metro City Area!

I’ve been dealing with this lawn shop for years now. I love the atmosphere. Rita Nicole and Deven are like family and they really make you feel welcomed and needed. They are very knowledgeable and they don’t try to get over on you like other places. Keep up the great work guys!

Mychael is the goat great customer service gave me no problems at all fast easy process ! I’d recommend you guys to come here for your latest electronics and much much more !

Excellent customer service!I had a very pleasant experience.

Ms Rita and ms Cynthia are very helpful very honest and answered my questions with no problems

Great place. This is the only pawn shop I use in Jackson they’re very nice and will help you out with anything you have. Love it

Cynthia did me and my wife a good deal great service

The people were awesome. They helped me get everything I needed. Incredible customer service. I HIGHLY recommend this store! Thanks Deven

I came in today to sale my laptop and Nicole was great help. She made everything smooth and professional. Thank you Nicole for being nice.

Friendly service and amazing staff thanks Ms. Rita for your friendly service

Mrs Rita gave Great service this was my firdt time at this store Great Deals

Rita was well mannered and Had her mask on and the place was clean

Very sweet staff! I will definitely be back!

They were very calm and understanding of what i need of them and handled me with no problems.

Mrs Rita gave Great service and fast Thank you

The Capital Pawn Shop representatives ensured to service my needs completely during my visit on today. Much appreciated, thanks ladies!!

Great customer service, will give TOP DOLLAR LOANS !

I had a great experience here. The young man gave awesome customer service and convience to go with his upsale. He held the door open for me me. He told me about going online and ensuring I shared my expierence with others. I thought someone had stole my cell phone and rushed out forgetting to take the items. They called me immediately and after calling back a day later the manager she still remember me and I was able to go back and pick my items up on Monday. I highly recommend this location. The energy here was very level and welcoming they even have onsite security.

Ms ritA do a good job give rast

Great buying experience with Mychael and Rita, very professional and helpful. Stop by and give them a try.

Mrs Rita altho she gave me hell she deserves a raise she is very nice and she sticks to her price ty Rita ill send people your way 😘

Great experience. Myke was more than helpful. Recommend to others

Go see Mrs. Rita she wil work with you 😜

They were very fast & helpful. Very friendly customer service team

Nicole, Rita and Deven are the best people to buy from ever!! They are the most helpful and nicest staff I’ve ever met and I’ll definitely be back!!

Best pawn shop in the city. Them other guys cheap

Deven Joiner has get customers service and is very polite.

Great pawn shop, nice staff.

The ladies are very helpful and very sweet. And Everytime I goes there Im always satisfied with the product.

Ms. Rita is the best Capital Pawn manager in Jackson, Mississippi and beyond. She is the sweetest, most professional, and understanding person in this line of business. Her staff is excellent, funny, and very helpful. Capital Pawn in Jackson is #1.

Thank you Mrs.Rita For Helping Me

Nicole is a breath of fresh air. Always a positive vibe and great customer service.

Great friendly warm environment. Ms. Rita and the staff are a such a delight.. they have become more like family. I highly recommend them to anyone looking to get a great and fair deal. Truly one of South Jackson best kept secret!!!!Be sure to ask for Nicole and Devin their welcoming smile and warm demeanor is alway a plus.

Rita was wonderful and very polite. Love her

Mr.Mychel was a great negotiator & salesman when me & my wife came in . Everything was quick & easy . I felt comfortable in the process & Capital Pawn is trustworthy in my opinion. I don’t feel they lowballed me like other pawnshops I’ve been to .

Great experience, great customer satisfaction .

Yes they save my life today very helpful great customer service thanks a lot

I have shopped here twice this year once for a violin and for a laptop. The violin, they helped work out a deal for me. The laptop, I did a layaway it was nicely taken care of and wrapped up in plastic wrap. Thank you when I make it I can it all start here. I especially wanna thank Rita, Deven and Nikki going beyond what I wanted.

Nichole, Rita, and zack were so helpful helping me find a portable air conditioner….. I also bought a couple of more things thank you guys so much for all the help

The worker Rita was really polite

Amazing store, love the employee and costumer service

Everyone is always helpful and the prices are always on point. Unlike some of the other pawnshops, they are more than fair with their customers. 10/10

Great place, Deven gives great customer service !

Mr Michael and Ms Rita were great service. Made the transaction easy and fun will definitely recommend this shop in the Jackson area

I love this pawn shop the whole staff is amazing including the police officer...

Nicole and Mike have to be two of the best employees at this location! They were very personable and professional. I enjoyed their conversation and service!! Best place to go for the people and service

Always great customer service and answers all questions. Would highly recommend to everyone

I called and spoke with Rita at the Hwy 80 location and I asked questions about services. Not only was she knowledgeable over the phone, but when I walked in she was very helpful and gave me exceptional service! The helpful staff Devin and Mike assist with getting equipment out my vehicle and were as courteous as ever. I will definitely recommend to friends and family and return to this location for future services and purchases!

Deven is the best he always help me with what I need he is always the same person every time I come to the store thank you Deven for good services

Mike and Deven are the best they got me what I needed I will be doing another of business with them

Dealt with Mrs Rita she is excellent!

Rita was very friendly and polite. Love her

Zack is a good customer service representative and very understanding

Great Deals Great service! Come see Mrs Rita😊

Rita is excellent I loved her service

Really fast service and awesome help ! Thanks to Deven :)

Good quality service

I went in the store on April 2 2021 & I spoke with nicole she was so polite & help me a very good deal

Mrs.Rita always helpful a great place to come and shop would recommend u come here often

Deven is a great pawn broker he is the best will be recommending my friends amd family to shop with him

The staff here is friendly and knowledgeable.

Deven is the best he always come thru for me capital pawn is the best place to come to for a loan or to shop

If you ever go and have to deal with Deven he is awesome with the best spirit. Everytime I see him he gets me situated with good outcomes.

Mrs. Rita was really helpful with my experience here.

Very patient with great service!

Very professional. Good people!

I have been a customer at Capital Pawn for a while. I always get excellent service from Deven. Deven keep up the good work!!

Deven is the best thank you so much

Very good and the staff are very friendly I recommend them to everyone

Nicole was very helpful and had just what i needed Thank you also Ms Rita

Good service with friendly staff.

Great customer service!

Had a last minute catering order come up right after i paid my credit cards off. They wont update until Monday so I needed emergency cash right away! Deven and Rita at Capital Pawn on HWY 80 in Jackson, MS got me right in and out within a matter of minutes. They were extremely nice and professional. I recommend this pawn shop to anyone who needs that extra help with funds with no hassle. Thanks guys!!!

Nicole was very helpful in getting me my loan. Rita was nice too

Very good people here keep up the good work

I had the pleasure of working with Ms. Rita today and she’s awesome!!!! She was so polite and helpful. She made sure I was satisfied and I’ll be a returning customer from now on at this location.

Great experience, Team Member Michael did an excellent job

Deven and Mike have great customer service skills they are my 2 go to guys especially Deven

Had to come see my 833 classmate Rita Johnson. The best pawnshop in town

Great customer service and friendly faces

Rita has great customer service had a great experience!!!

Best ever team

Deven is the best very polite and respectful will be stopping by again soon

Great costumer service from Mr.Mycheal ..

Deven is my favorite and Mike is truly a blessing. They have the greatest manager (Rita). This store has the best security and staff. Overall I Love ❤️ this pawn shop.

Great customer service!

Rita was very perfessional and helpful

All the time I have been looking for a laptop and I have found the exact color I wanted for the exact brand that is my favorite and also my fave browser! And only needed a charger that I was prepared to order but the associate offered to discount the already LOW price since it was missing, and even after still ended up finding one that fit! I am a happy customer.

Mrs Nicole n staff was awesome differently will be back

Rita the store manager was great!

Thank you Mike and Deven yall always help me with whatever I need

Great customer service!! Always on point and always helpful!!

Thank you Nicole for great customer service you have gained a new customer and Deven and Rita are so nice I will be back soon

I love Ms.Ritas customer service A1!!

Nicole was very nice helpful and fast Thank you so much

Nicole was very helpful and got me the loan I needed