You should update when you are closed on your online profile instead of having patrons walk three blocks to find out. Thanks for the offer and you are correct in these are difficult times. I am changing my rating based on the fact you responded so promptly. There is no need to offer any other resolutions.

Downtown location happens to be my go to spot. Staff friendly, knowledgeable about coffee. Fix it your way! Mine they Capitol with a double shot of hazelnut and a few ice cubes. Enjoy!

Thank goodness for Cups!This is the best place to get gourmet coffee downtown. Service is quick and friendly and the prices are reasonable.

Best place in Jackson to get coffee. They also sell the beans, but my favorite is the chocolate covered roasted coffee beans. Just pop a few in your mouth and youre good to go! No need to drink coffee, LOL

They ladies are so courteous, and offer excellent and fast service. I love it.

Lacking in consistency. An Americano may be an inexpensive drink, but the espresso has to be good or the drink will taste like dishwater. Theres no hiding poorly made espresso behind syrups and sugar with this drink.

Quick place to grab a coffee. Friendly service. Very fast. Free shot on Friday. Reasonably priced.

Great place. India is awesome! Just a small cups but they are all really friendly and fairly quick, especially for the quality of the coffee and tea. I am a big fan of the Gaucho.

Wish they had cold tea! Its a good place to get a quick cup of coffee or hot tea and a snack. Definitely stop by!

I love cups because I can go inside and get me a cup of coffee when I am on the run

Always great service from the greatest coffee shop in the world

They have really good coffee, you van just relax and enjoy

Small coffee shop, perfect for when you need a cup downtown.

Great atmosphere, very sociable staff. Incredible coffee.

Great coffee and good selection.

Best latte Ive had in a long time!

Very basic coffee shop with some pre-made patries. Inside the office building.

Great coffee and friendly staff!

They serve a fine cup of coffeein downtown Jackson, Ms.

Chai tea with almond milk is delicious

Very good people there

Friendly device and they have great signature coffee

I usually get a zebra frappe but excited to try their Oreo next time I go

Cups is a non corporate coffee shop. To be a small chain it is in the top three small non corporate coffee shops in town.

Workers are always really friendly.

Excellent espresso.

While its usually busy (no matter when you go) and when there is only one barista it can be an even longer wait, Ive never once had a bad cup of coffee or espresso.

Nice place

Wonderful coffee

Lovely place

Favorite