So today is Tuesday June 15th 2021 4 p.m. I called the retail service store to see if they had any specials with switching over from another company the person who answered the phone was rude and unprofessional. she was very nice about it Ill give him the information that I asked is she hung up in my face I called back three times and she continues to hang up in my face whoever she is she needs to be fired because she shows no representation for this company.

I love self

One stars because cause I couldnt give a 0 I was told I could bring the phone i have after coming 2 boost twice then the 3rd time they say I have to buy a whole new phone when boost mobile was getting the kind of phone I have at boost today

Just visited this store to start service. I only visited the store because the google listing shows that it closed at 8:00 PM. As I entered the store Ebony said the store was closed. I then asked her did she know any other stores she said we all close at 8 PM. I said ok, do you know your google listing said 8? She said “AND......the note on the door says 6PM” in a very rude way. I explained to her that I was only trying to let her know just in case they didn’t know. She continued to be ugly and at that point I asked for her name and left. I do not go back and forth with people, yell, not argue. I will write an honest review on my experience with the location. If you are going to be in the customer service business you must follow the golden rule. Treat others how you wish to be treated.

Excellent service and staff . Store needs updates but no complaints of what so ever.

The Girls here are wonderful they always help me out and give me good advice when i go into the store !

Good place...with a nice staff and a variety of phones and accessories.

Boost mobile is the worst..I must go back to Cspire..The worst when it come to paying bill with Debit..THE WORST!@@

Worst experience I have ever had. Employers are very uneducated and have bad attitudes. Find somewhere else to go, I will be.

Customer service

Had a bad experience.

Poor customer service