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NAPA Auto Parts - Genuine Parts Company
1570A W Highland Dr, Jackson, MS 39204, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Lo
Review №1

Had the part I needed with great assistance from the staff. Great shopping experience

Be
Review №2

Very clean store, employees are very helpful. Great location.

jo
Review №3

This business needs to be remodeled so that the costumers feel more comfortable is that it looks very messy and stops a super market, although I love the good quality of tools and parts that they sell there.

Th
Review №4

Service is always top notch the reason why I go to Napa is because two guys Al and Greg they are the best take time and make sure you have everything you need to complete your task.

Ri
Review №5

Travelling Cross country from Ohio to Mexico, Left My Durn gas cap in Nashville Tennessee! Thinking it was a long shot to find one here, But Alas! Gregg found it 👍A locking one at that! Super happy I didnt have to give my right arm at the dealership (over 30 bucks) Thanks So much Gregg! Youre worth your weight in gold! Youre definitely management material 👌

O
Review №6

Always knowledge on needed parts. thanks Al. thanks Charles!

Bo
Review №7

Very helpful and the right part the first time

Ri
Review №8

5:45 PM. Sorry the store is closed. Return Tomorrow. Ok Went back. Sorry we do not have mud Flaps. Asked about the online one. Sorry we dont know about that. Ok we got a NAPA mud flap. It only 24.99 for a

Jo
Review №9

Gave me good information

LE
Review №10

Satisfied by having parts I need..

Ke
Review №11

Excellent customer service! Always in the clutch!!

Gl
Review №12

No problems there.

Fr
Review №13

Great prices with everything you need

mi
Review №14

Nice folks...

Ra
Review №15

Revaluation great customer service give me give me an O-ring for free. Very nice sales rep very respectful... 👍

Da
Review №16

They was helpful some things they had that I needed they helped me find the people that had it.

Sw
Review №17

I purchased online & picked up in the store. The online prices were great & the in store customer service was excellent.

Pi
Review №18

They really went the extra mile to help me locate some hard-to-find parts. They were attentive to my needs without me begging for attention like Ive felt need to do at other parts houses.

Sh
Review №19

Local chain of the national NAPA Auto Parts brand. They are a auto parts store with great selection and great parts. Their customer service and part knowledge is good as well as their prices.

Ma
Review №20

Kinda slow but service was good

St
Review №21

Great service

La
Review №22

Always have good sales on parts...if you need them friendly service too

Da
Review №23

Very nice. Made sure I got what I was looking for. Good customer service

Ge
Review №24

Exellent place for all your auto parts needs

Mi
Review №25

Great parts help from a knowledgeable staff. Ill shop here again for sure.

Dw
Review №26

Verry knowledgeable sales associates for all of your automobile needs. Highly recommended !!!

je
Review №27

Kinda slow but knowledgeable of there job

Cy
Review №28

Poor poor poor poor service Napa is not the company that used to be customer service stinks they dont care about the customer customer needs this is the last time Im ever going by Napa to purchase anyting they have lost me as a customer forever

Da
Review №29

Bad service and no-one barley answers the phone

Ch
Review №30

I got wiper blades at NAPA AUTO PARTS on Highland Dr. for $4.99 ea. Customer service is good at this location because the warehouse is in the same building.

Ro
Review №31

Quick and easy

Hl
Review №32

Clean store friendly staff, and very knowledgeable about their products

Ma
Review №33

Great service!

Pe
Review №34

Best place to get parts !!!

Ka
Review №35

They dont know what theyre talking about especially managersthey told me something seriously was wrong with my truck but I figured it out on my own I had it in the wrong driver gear

Me
Review №36

Good help with the part I was looking for

Ph
Review №37

If you need to know something about parts or order parts or know if they have part, talk to Al at main store

Da
Review №38

The employees are great, very knowledgeable,

Ke
Review №39

Slow service but helpful employees.

br
Review №40

Very nice and friendly, BUT very slow pulling products from the warehouse.

MD
Review №41

Great Customer Service......

Ra
Review №42

People were friendly and helpful.

Es
Review №43

I did not have a good experience there.

Su
Review №44

I like this place. These people know to treat a customer right.

jo
Review №45

Always helpful staff

Le
Review №46

Poor customer service took an hour to get a bolt. Only shop here if you have no choice

sh
Review №47

Great customer service

Vi
Review №48

Always very helpful

Th
Review №49

Nice, friendly great service

Ta
Review №50

Had what I needed

Ju
Review №51

Very helpful people

La
Review №52

Friendly staff...Got in and out...

Fr
Review №53

The best at what they do!!!

Ve
Review №54

They didnt carry what I needed.

La
Review №55

Sales person dum

Ra
Review №56

Didnt go inside

Wi
Review №57

Love it

Ke
Review №58

Prices are on the high side.

C.
Review №59

WONDERFUL!

Ty
Review №60

Horrible service

Ha
Review №61

Good

La
Review №62

Parts and service

Information
56 Photos
62 Comments
4 Rating
  • Address:1570A W Highland Dr, Jackson, MS 39204, United States
  • Site:https://napaonline.com/stores/ms/jackson/1570a-w-highland-dr?cid=pl_yext_gpc_GenuinePartsCompany_22519
  • Phone:+1 601-373-6272
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–3PM
  • Tuesday:7:30AM–6:30PM
  • Wednesday:7:30AM–6:30PM
  • Thursday:7:30AM–6:30PM
  • Friday:7:30AM–6:30PM
  • Saturday:7:30AM–6:30PM
  • Sunday:7:30AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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