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Storage 365
2221 W Walnut Hill Ln, Irving, TX 75038, United States
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Storage 365
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po
Review №1

I cant say enough good things about this storage facility. The managers there do a great job keeping their customers happy and prices on the units are cheaper than other places without sacrificing security or convenience. Really good deal overall, highly recommend!

ka
Review №2

Great Customer Service! Moses definitely knows how to treat customers. Im definitely staying with Storage 365 with this kind of pricing and service!!Thanks again Moses 👍

Al
Review №3

I’ve been using this business since COVID-19 hit. I’ve been a customer of Storage 365 since May of 2020. The staff and managers have been nothing but kind and offer the best deals in the state in my opinion. Jim Wilkes the manager of this location is amazing and want to thank him for always being so kind and courteous! I would RECOMMEND THIS PLACE 100%If you’re in need of a small or large unit for your home/apartment all the way to vehicle storage. This place is AMAZING! So clean!

Tr
Review №4

I had a great experience renting here. Very well kept facility and a great team. Moses really knows how to take care of his customers!

Ma
Review №5

Excellent place, with great prices and incredible staff!

Gr
Review №6

Storage 365 (Walnut Hill, Irving TX) is great! We really appreciate Jim Wilkes! We appreciate the proactive stance instead of waiting for it to become a bigger problem later. Storage 365 is customer driven, clean, and we highly recommend them! We have added a second unit, and again the experience has been great! Thanks again Jim for a great experience!

HM
Review №7

Great service every storage was giving me run around I got good price & lots of room. Jim is the truth thanks for excellence service. Working after hours as a manager quality customer service God sent.

Eh
Review №8

We love the facility. Moses did a great job. Excellent customer service

Jo
Review №9

Moses Is The Person To See About Any Storage Needs Quick And Price Friendly Best Storage In Irving.

Ri
Review №10

Very nice staff.Manager Jim W. is exceptional with customer support. 👍Exceptionally clean facility.Good location.I really like the personalized door/gate access code.Definitely recommend this location.

ai
Review №11

Jim the manager is very nice and helpful. And the Hispanic guy I dont know his name but hes always friendly. Building is always clean. I recommend them all the time.

la
Review №12

Morris was great definitely would suggest! Clean easy going facility.

Gl
Review №13

They helped me recover a missing item very quickly. 5 star service !

HL
Review №14

Moses is super helpful highly recommended him best prices ever

Mi
Review №15

Storage 365 (Walnut Hill, Irving TX) is great! We really appreciate Jim Wilkes! We have been using a unit for about a month, and there was water on top of one of our container from a leak in the roof. He was able to rectify the situation quickly and professionally. We were able to move to another unit so we didnt have to worry about water damage. I appreciate the proactive stance instead of waiting for it to become a bigger problem later. Storage 365 is customer driven, clean, and we highly recommend them!

Ha
Review №16

Jim Wilkes is awesome! Thanks Jim for your excellent customer service!

Er
Review №17

Do yourself a solid and go see Moses! Great customer service!

Ja
Review №18

Denisha was a very pleasant and professional person to me I would recommend this clean facility to any anyone who needs storage.

Ke
Review №19

Great customer service and some of the best deals in the area

Pa
Review №20

Clean and a great feeling going in. I have no worries going into Establishment.

Pa
Review №21

Super clean place! Friendly, and professional store manager! Denisha Stanfield! I appreciate your welcoming to the storage! Thank you, Denisha! Outstanding! I love this place!

Br
Review №22

Great place. Clean, great staff. Highly recommend.

Ca
Review №23

Has always been a professional establishment, and conducted business well. Very understanding, and truly there to help.My thanks and appreciation goes out to NakitaShe was a wonderful presence and is great representative for the company.I strongly recommend !

S
Review №24

I recently rented a 10x15 space. The whole process went smoothly. Omar was able to arrange a fair price (better than other company in the the area). He was very knowledgeable about what our options were concerning size, location, price, terms.... We were able to prepay a year, so we avoid any price increases (something that has happened at other storage locations). Storage 365 is very clean and covid precautions seem to be in place. Overall I’m very happy with facility.

AL
Review №25

This facility was very accommodating. The process was easy obtaining the unit, which is remarkably clean facility. And the staff is professional & very courteous. #I storage in town with very reasonable rates.

Ma
Review №26

Very clean and organized. Very professional. I recommend this storage facility. Ask for Desiree Lopez, she’s awesome!!!

Ca
Review №27

I am thankful for the lady who stayed a little more longer after hours to help me rent a storage space. She was very helpful and nice.I was running late from my bank and previous appointments. After a stressful day and also recently have pain from arthritis with cold weather which makes move slower I am thankful for the lady being there to help me at Storage 365 Irving TX.

Mu
Review №28

I could not have pick a better company for my storage needs. Desiree Lopez was very helpful and thorough. She made sure all my questions were answered, and she did a walk through multiple times to ensure that my code and lock were working. Great customer service. She made the process quick and thorough. Will definitely recommend this location to family and friends. Thank you very much! Keep up the good work.

Da
Review №29

Omar was great; very professional and accommodating. The office and facility is nice & clean. I recommend this location to anyone needing storage.

Jo
Review №30

I absolutely love this place! They really went above and beyond to help me out when I was in an emergency situation, especially the manager Desiree. She was so great to work with and did all she could to put me at ease. The facility itself is very well kept up and lit up at night, I felt completely safe going at night by myself.

ro
Review №31

The staff there are really helpful and understanding to my storage needs especially Ms.Nikita

De
Review №32

Polite, helpful staff. This storage facility is clean and well maintained. Storage units are well placed and easy to move belongings in. I highly recommend this storage facility.

oc
Review №33

I had a great experience with Storage 365. Denisha was very polite and answered all my questions. I loved her sense of urgency I was in and out! Definitely a different experience from other storage businesses I’ve done business with in the past!

Dy
Review №34

Gabrielle may have just been covering in for this storage locating from another. But she definitely made us feel welcomed. She was extra pleasant. walked around with us and found us a unit near the elevator and doors and carts. Really it was how she was talking to us that made us feel so good. She had nice smile voice and eyes. :-)

Mi
Review №35

If you are looking for a great storage facility. I highly recommend Extra Space Storage. I recently went there and had an amazing experience. As soon as I walked in, a very professional and extremely helpful lady named Desiree Lopez assisted me. I’ve never used one of these facilities. So she made super simple and directed me exactly to what I needed. I was in and out of there before I knew it. I just wanted to say thank you Desiree Lopez and if there’s anyone looking for storage. Don’t hesitate, go straight to Extra Space Storage on:2221 W Walnut Hill Ln, Irving, TX 75038

Vi
Review №36

This weekend went to my storage, while I was there made a purchase from Denisha. She was so nice, and helpful. Ive had my storage there for a while and its a great place and very clean. I would highly recommend.

Sa
Review №37

I just such a great experience with Desiree! I have never used a storage facility before and Desiree explained the whole process in such great detail. I was in and out and the facility is extremely clean and modern. Glad I used Extra Space Storage!

Ju
Review №38

Awesome customer service! Desiree treated me with amazing respect and her smile could light up a room. Great location and convenient in and out process. Would highly recommend to any new comers.

Ph
Review №39

Very good customer serviceEmployees are friendly in nature.Explained all the process very easily & clearly.Clearly shown all the in & our process & made very easy to meThank you to extra storage members.

Ba
Review №40

Just brought our travel trailer here for storage. Love the customer service! They have bent over backwards to make this the best experience ever. My storage search is done!

B
Review №41

Friendly staff and clean property! The manager Kayla is extremely helpful!

Al
Review №42

Such an amazing Staff Desiree was super helpful and spent so much time helping me She was completely patient and was super sweet. I came in to buy boxes and see about renting a space and now Im glad I came in I got everything I was looking for and I know my stuff will be safe here. Highly Recommend Ask For Desiree she will take care of you

Re
Review №43

This is it! if you are needing a storage place in Las Colinas area.Very nice, up to date and clean. Great security! Love the people who work here. They are helpful and friendly. Eric, Denisha and Louis are amazing! They are running an awesome special on prices right now. Call them.

Qu
Review №44

Followed Desiree to this Brand New Site suggested close friends to rent with her and of course she took care of them just as well as she did me.Ask for Desiree she gives the best customer service.Building is Brand New shiny floors clean is all a/c controlled. Highly Recommend

A-
Review №45

Desiree and Adrian were outstanding and helped me get what I needed for storage and was very nice! The facility is very clean, they were knowledgeable and had great speedy service, would definitely recommend to my friends!!

Ka
Review №46

OUTSTANDING customer service!! Robyn is FANTASTIC!! She explained everything in great detail, she provided top notch customer service! Extremely happy with the service and the place. Best decision going with Extra Space Storage!!

Be
Review №47

I am 100% happy with my experience with Extra Space Storage 2221 W Walnut Hill Ln branch. I already leased 3 large sized space, each in 5 minutes only. Extra clean facility, convenient location very close to post office and an excellent customer service. Credit goes to Desiree, the branch manager, who has always answered my questions and helped me.

Dj
Review №48

Desiree is amazing! Great storage space!! She helped me with all my questions and needs. Couldn’t have picked a better place to get a storage place! 😃👍🏽

Al
Review №49

This would be my second time renting from Extra Space Storage. First time was awesome so I know the second go round will be even better! Robbin helped me this time & she is AWESOME!!

Ta
Review №50

Staff was nice and informative. Units where clean and affordable

Me
Review №51

This is a great place!! Clean and bright an the staff is the best. Friendly and accommodating!! Highly recommend this facility!

je
Review №52

I had such a great experience at this store. I thought I was going to be stressed but everything worked out great! The store was nice and the staff is friendly.

Ja
Review №53

Desiree was amazing! She was so helpful and answered all my questions thoroughly. Shes very bright and energetic, and was great with the walkthrough showing me the facility and how everything worked.

Ve
Review №54

I definitely recommend! Desiree was amazing! She was very professional and knowledgeable. I love her energy, she definitely a great asset to the company.

Ar
Review №55

Dan was a fantastic help, very friendly smile and overwhelming welcoming me into the space.I would definitely recommend using Extra Storage Space

Wi
Review №56

Staff was excellent. Facility is new, clean and highly protected. Ask for Desiree, she is very knowledgeable about what works and genuinely cares to educate the client.

Un
Review №57

Been with them for a couple of months. Very professional

ja
Review №58

Des was awesome super friendly and professional I would recommend this facility to anyone needing storage

Al
Review №59

New, clean facility with lots of options. First month free! Brittany took her time and made sure I was happy.

Te
Review №60

Excellent customer service from Desiree very knowledgeable about what would work best for me and you can tell she loves her job. Thank you so much Desiree!

Je
Review №61

Came here with my bestfriend and we both highly recommend this location! Desiree Lopez is AWESOME! She was very professional and knowledgeable.We loved Desirees great customer service and her great energy as she walked with us to see the storages.

je
Review №62

Had to come store with Desiree in her new building. They have everything you need. Id recommend to anyone needing storage

Ho
Review №63

The site manager was so helpful Desiree she guided me in the right direction with my storage choice and needs!

Am
Review №64

Samantha has excellent customer service Im happy to be a customer of extra space storage thanks to her!

Ca
Review №65

Deserae is amazing need extra space use extra Space storage shes the sweetest.

Me
Review №66

Clean store. Awesome personnel! Desiree, Brittany, and CJ are fantastic.

Za
Review №67

Gabrielle, was a great help in getting me setup with my new storage!! Also the facilities are brand new so very nice and professional

Xa
Review №68

I had a great tour and was given different options. She took the time to see what I needed and gave me the best storage for what worked for me.

Ve
Review №69

Nice and clean and your rep Desiree is very sweet and friendly. She was such a big help and has a very beautiful smile

Ma
Review №70

Desiree was very helpful and informative when introducing me to my unit. I plan to continue doing business with Extra Space Storage and would gladly refer anyone inquiring about a storage unit.

Em
Review №71

Ive worked with Desiree before highly recommend customer service Love this brand new building

Vi
Review №72

Desiree was super helpful had us in and out. Clean place and well protected

Fr
Review №73

Customer service was the best, thank you for taking the time to answer all my questions Desiree.!! Recommending to everyone i know.

No
Review №74

I found all the information very helpful in my decision making and will definitely recommend my friends and family.

Mi
Review №75

Great pricing lots of security and very clean.

Da
Review №76

Glad my wife and I came here to rent Nice new place Staff was great very helpful ask for Deisree

Ry
Review №77

Great location, staff is amazing. Very friendly, helpful and always smiling.

An
Review №78

Robyn is very nice,,,great personality,,,great service...I highly recommend this storage facility!!!

Je
Review №79

This location is amazing and Desiree is always so nice and kind!

Fr
Review №80

Very professional and helpful. Very fast!!

Co
Review №81

Desiree, the store manager, made the whole process quick and simple! I was in and out in under 30 minutes.

Lo
Review №82

Desiree Trejo was so sweet def will go back.

S
Review №83

The young lady who helped me Saturday was friendly and seemed to care about the safety of the items I will be storing. The facility is clean and the best rate in the local area.

Zi
Review №84

Great friendly staff, solid rates, great location! Would recomend.

ka
Review №85

Very clean place and excellent service

Je
Review №86

Gabrielle made renting our unit easy and fast!

Da
Review №87

Great service great customer care highly recommend

MI
Review №88

Great Experience.Desiree is great help.I recommend this location.

As
Review №89

Great Sevice and the Manager is very Friendly!

Be
Review №90

Brand new Desiree was so helpful ask for her

Al
Review №91

Brand New Building Staff was amazing!!!! Ask for Desiree

Jo
Review №92

Site manager was amazing and very helpful!

Lo
Review №93

Joseph is very professional and helpful

Ja
Review №94

Fantastic new location!

Di
Review №95

Very friendly staff, they accommodated my needs, site is very clean.

Br
Review №96

No longer extra space, transitioned to a new company.

Kr
Review №97

Amazing management!!!

Pr
Review №98

Desiree was very nice and helpful. She answered all my questions and made me feel welcome.

Jo
Review №99

One of the best experiences Ive had. Desiree was very helpful and very knowledgeable. I will definitely refer to the people I know.

Mi
Review №100

Desiree is very kind. Always with a smile. This location is very clean.

Information
28 Photos
100 Comments
5 Rating
  • Address:2221 W Walnut Hill Ln, Irving, TX 75038, United States
  • Site:https://storage365.us/self-storage/tx/irving/w-walnut-hill-ln/?utm_source=GMB&utm_medium=organic
  • Phone:+1 972-915-3852
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • Packaging supply store
  • RV storage facility
Working hours
  • Monday:11AM–3PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
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