I had a bad wheel bearing that they replaced hub and bearing for me. About 1000 miles later the wheel assembly nearly fell off in a roundabout, collapsing into the quarter panel and causing body damage. The lower ball joint was intact and just popped out with threads intact, indicating the mechanic either forgot the nut or didnt put the cotter key in and the nut eventually fell off. Long story short, repair costs to fix their work cost me twice the cost of the original work
These guys do a great job! Ive taken my car here twice and both times I was provided great customer service. On both occasions I got my car back the same day I dropped it off! Plus the prices are affordable. This place is fast, the people are friendly and honest, also theyre not overly priced. I highly recommend it! Thank you!!
Tired too balance 4 large tires on my Hummer, but they were too heavy. They balanced them as best they could. They charged me NOTHING, not even for labor, car is running much better. HONESTY is priceless. I wouldnt have known the difference. 5 ⭐⭐⭐⭐⭐
Great service. The car runs really well after a tire rebalance. Also friendly staffs!
Dropped My 07 Durango Off To Have The Brake Master cylinder Changed And Charlie (CJ) was More Than Helpful They Got Me Back On The Road In No Time #Salute
Thank you Charlie and team for taking such great care of me everything I need to stop by.
We will definitely return to Ricks if our car ever needs other work. The service was excellent, they were up front about costs, and we picked the car up the next day. Thanks Brian @ Ricks!!!
We appreciate your service on our car
I would like to commend this business on their integrity. After spending an hour taking my car about, they informed me that I did not need an alignment and didnt charge me a dime. THIS is what honest business looks like. While I did not use Ricks today, I definitely will in the future.
Richie and Chris always take good care of me. As a single female, I feel like they take care of me like they would their sister. They give me sound advice when it comes to needing new tires to replacing the air filters or brakes. They take care of my routine maintenance like oil changes. They give me a free oil change on my birthday, what a great present! They are always pleasant and the service is excellent! I am blessed to have these fine people take care of my automotive needs.
Replaced a Canister Purge Valve Solenoid. These guys are the ‘BOMB’. They are friendly, knowledgeable, honest, dependable, AND affordable. They don’t do unnecessary repairs and ALWAYS ensure you understand what they are doing and how much it will cost before doing the repairs. Don’t tell anyone, but they even did a quick seatbelt adjustment for free. They were recommenced to me by another senior citizen and I have recommended others, including my granddaughter. I trust these guys without reservation.
The workers were a big help, great prices, and fast service!
I have driven 30 miles round trip for ten plus years to use Ricks Automotive on Irving Blvd for all my auto repair needs. Today I drove my 2014 Ford F-150 pick up to get a loud noise from the front end of my truck when I make a slow turn looked at. Ricks mechanic did a thorough check of my trucks front end and found a minor issue with a couple loose bolts that were causing the problem. He looked my truck over for the better part of an hour. When I asked how much I owed. Brian told me nothing. On the house. I cant say enough about Ricks on Irving Blvd. They will never do work that is not needed. How rare is that. If you want an honest and dependable automobile repair shop, go to Ricks. You wont be disappointed and you wont be ripped off.
Went in to get my tire patched,their computer system was down and wouldnt let me use my chip,so they let me go without having to pay.Absolutely deserve 5 stars
The mechanics here are on point. This repair shop seems honest and caring. What more can you ask for in mechanics? No, really?
Very reasonable. Saved almost 100 dollars and got a oil change for what discount T wanted for just 2 tires. Charlie knows industry and quotes repairs with no surprises at the end.
Very good people and reasonable prici g
Rick’s was a godsend to an out of town traveler. After being severely disappointed in a severe time crunch by a different auto shop, Rick’s knock it out of the park. They had our trailer in the busy shop immediately and quickly took care of our hubs and wheel bearings. The service was top notch and the price was reasonable. I would recommend Rick’s to anyone.
Love this place. Saved me $800 dollars from my previous quote. Excellent quick service. I think I found my permenent go to guy. ....thank you!! Im so glad I found you.
They fixed my car from water damage to the engine. In a timely matter, they kept me updated on parts service, and better recommendations to do to my car. They are great and very helpful when I have questions . They are great and highly recommend them to anyone that need a long or quick fix.
They are very friendly and have give great customer service. Their prices are very reasonable and competitive. I highly recommend them and will definitely use them again.
I’ve taken my vehicles to the Rick’s on S. Belt Line for alignments and they’ve done a great job every time. Very friendly staff and prices are fair. I would highly recommend this place!
Great people very friendly fair prices
The mechanics here are the best! I would recommend coming here for a quote if you need anything done. They do everything here. The mechanics are professional and friendly. Also they won’t put work into car that’s not needed. I fully trust these guys with my car.
These guys are phenomenal we just moved to Texas from Arizona and we have a 2003 Lincoln Navigator that was given us some problems with the airbags and these guys went above and beyond help us.. They even gave me a ride home and pick me up when the vehicle was done if youre looking to have a vehicle serviced go to these guys.. Rick, Charlie & staff are professionals of the highest caliber.
Richie Martin and his crew have the best customer service in the DFW area.
Great service!!! Honest and professional! I didnt pass my state inspection because my brake pedal was going to the floor, other company was telling me I had a break fluid leak and my master cylinder had to be changed. That was going to cost me over $400. I asked them to check for this and they let me know I only needed brake pads, I had no leak. The cost for this was significantly less. I took my car back for a reinspection and passed. I am sooo grateful. I had just spent a lot getting a new transmission. I definitely recommend Ricks Tire & Auto Service! Hard to find places you can trust nowadays!
I had a very good experienceI had to fix a flat tire for my Car and as they were on phone, they were very professional, good to their word. They were more people oriented and finished the job much sooner than I expected
Was referred by a friend. Seemed like an organized and professional car mechanic shop. They offered transportation to work if needed. Will be back for next service.
Needed a inspection for my newly purchased car. I was in and out and in a jiffy. The man working the front was prompt and courteous. :)
The guys at Ricks Car Care are very kind, and explain everything out the best they can. They are decently priced on the repair work they do. They let you know ahead of time if something else is wrong before they do the work, and give you the choice if you want it done or not. They do the work in a timely matter. I will definitely be taking all my car troubles to them from now on.
I had an amazing experience at Rick’s! I needed an alignment on my car badly and I did a lot of research on where I should go and based on google reviews I chose Rick’s. The staff is incredibly knowledgeable and friendly and made me feel confident in choosing to do business there. Rick’s is a one stop shop for all your automotive needs. Highly recommended! I’ll be back for my brakes when it’s time!
Very professional, they didn’t try to take advantage of me by trying to add unnecessary charges, or extra services. They did tell me other minor things that needed to be addressed, but by no means try to pressure me to get repairs done! They gave me a quote, did the job no extras! Ladies ask for Charlie, and you can trust this Shop!
Great team at Ricks! Pinpointed the issues quickly and did everything they could to get the price where I needed it. Charlie is amazing!
I went in for a quote on my oil change they said it would take and hour but it was done ✅ sooner. This place exceeded my expectations they have great customer service
The employees at Rick’s tire and auto weee unbelievable personable, polite and they go the extra mile to serve the customer. Highly recommended!
Went there because my low tire pressure light came on and it scared the heck out of me. After checking it out, they told me why it got low (apparently, the cold saps the air in the tires away slowly). Thank goodness for no punctures. They even filled it back up for free!! Didnt try selling me unnecessary things. If youre looking for an honest auto shop, this is your place!!
Damaged the oil drain pan plug by over tightening on our 2011 Audi A3 and expected us to pay for labor to replace the damage caused by their techs. $376.00 Store Director Richie Martins fix was to use a bigger drainplug bolt to solve issue .Used Ricks for all my other vehicle maintenance .Never again since we have never received any response or restitution for the damage caused by their service center. Would not recommend their services for vehicle maintenance as simple as an oil change.
Excellent service, Very trustworthy, Honest, reliable, and wont do any work without getting your approval first. Im a firm believer in you get what you pay for. And I can honestly say, every work theyve done on my truck Ive never taken it back because it wasnt done right the first time. They do the job and do it right. Ive known them for over 10 years. Just a fantastic place to do business with. I took my truck In recently thinking it needed alot of work done. They came back and told me what it needed. Turns out it was half the cost of what i originally budgeted for. Honesty is also a big credit to them. They will not cheat you just to make a dollar. I cant praise them enough.
Richie and Charli are great men at what they do. I cant remember a time where I had a bad experience with them, any other mechanic shop had no idea what im talking about when theres a issue with my truck, but Ricks mechanics,Richie and Charli already know what is it the first time.
Ritchie and Charlie deliver great service with a personal touch. Honest hard working people.
We needed new tires and they got them ASAP and had them changed out as well as outlined in their time chart
First time there they were great, will have work done again.
Nice guys have a very difficult situation however the guys at the shop are amazing thanks GUYS
This place is awesome and they are dedicated to fixing it right youll leave with a smile and definitely go back tell your friends
Rich is the nicest most courteous, auto mechanic that I have ever met in my entire life. From the moment I called, stepped foot on the auto parking lot to the day I came to pick up my car. I will always take my car to Ricks car care because of Rich. Thank you so much for taking care of my car and you have a life long customer!!!! Shelly
I had to have a transmission replaced, 😢. Rick’s car care showed the utmost patience with me and very concerning. This type of service makes this old lady proud and a loyal customer.
Very friendly and prompt service! Highly recommend using this shop for all of your vehicles needs! I visited the Soith Belt line location and dealt with Richie. He is AWESOME! And the mechanic did an amazing and quick alignment on my 3/4 tom with 40 Tires! Great job guys!
I had a fuel problem and they jumped right on it and had it fixed in less than 2 hours Good Work Guys IWill be back Thank you very much.
Nice clean place of business. Quick professional work at a reasonable rate. I will definitely refer you to friends and family. Richie martin is a great help.
They are always so friendly! Great service for a great prize.
I never feel like I am being taken advantaged of. They are honest,do good work and very efficient. I am a single mother,finding an honest mechanic is difficult.We ate often taken advantaged of and many times,we single women are on a budget such as myself and being over charged can literally wipe us out. Not at this Ricks Auto Care! They even take time to explain your car issues,they dont fix or replace unless its needed and they tell you that!! They even take time to make a list of needed repairs in order of importance so you can budget accordingly. They have been awesome to me,so much so that I brought my dtr here as well and I encourage friends and family to try Ricks first. I love these guys!! Did I mention handsome group of fellas. They really get to know you and your vehicle.
Richie Martin and his crew are top notch. Service was excellent and done in a timely manner. Everything was explained and done according to service agreement.We have used Ricks for all our needs for several years. We alsohave taken our vehicles to both locations and service as been the same both places.
Hey those are the best guys I have ever seen and meet in my life 🙏 hats off to you!
Great experience. Friendly and helpful staff. Work was completed sooner than expected. Will definitely be going back!
Real humble people who are not out for your money but your business unlike big car dealerships..
Pretty good place.
Ive gone to Ricks for the last 3 years for my car inspection. Everyone is friendly and professional, and fast. No bull!
I pass this place every day on the way to work. The guys there are nice and willing to help a damsel in distress out anytime! Thank you for getting me back on the road again. God bless!
My company has been maintaining our fleet with Rick’s for more than two years. The service is affordable, quality, and friendly. Their turnaround is amazing. Would highly recommend both personally and professionally.
The staff is customer service oriented and worked diligently trying to duplicate the issue we had experienced. Ultimately, the problem did not resurface for the staff during their testing. I appreciated that they did not charge for the diagnostic effort; they only requested that we come to them again when/if the issue returns. Based on our experience here, I would recommend them to a friend.
Was well received at check in and staff was very helpful and friendly. Listen to what I wanted done and provided the service as promised. Thanks for your help and yes, I will be back.
They were quick, professional, highly competent, thorough, and very accommodating. I thought I had a difficult problem for them to fix, because I had taken my truck other places that treated the problem as if it were too difficult, too time consuming, and too expensive to fix. They wouldn’t even look at it! But Rick’s treated my problem as if it were no big deal at all. And it was done in less than 24 hours - even knowing I was not in a big hurry. It was my first visit at Rick’s. But based on that first impression, they are the best! I really appreciated how positive and accommodating they were.
Another Rv friend referred me here to have my brakes checked & bearings greased on my 35 ft 5th wheel. A bit tight but able to get in&out nicely. Tech got right to the task..even let me observe..pulling tires &dust covers!Work went well & finished quicker than expected! Will be back if the need arises..very nice folks!! $$prices not bad..very competitive $$
Thank you for all you did for us. That one particular day, we were definitely stranded without your help. Many thanks for the way we were treated and the great and thorough job you did for us. You can be assured we will bring our cars to you again.
Everyone here is great. Great service. Honest and friendly.
Theyve never tried to overcharge me, and their work is always dependable.
Ricks never lets me down, professional quality work with reasonable cost!
They are always so helpful and quick with any issues I have
Richie was amazing. Saved me in a pickle... quick too. I will be back!
I stopped here on a whim because I needed an oil change and, although they did what some might call the “usual mechanic thing” of noticing other problems, I could not be happier that I took their advice! My car is running great and I cannot recommend them highly enough.
Great people
I went to Ricks for the first time in July and was so glad I did.I was given my Dads car after he passed away earlier that month and I could tell something was really wrong with 1 of my tires.So I went to Ricks and not only did they fix it Richie the owner knew I needed the car for work the next day and the part wouldnt arrive until the next day so he went and picked up the part I needed and stayed late to get my car back for me that day.He didnt have to do that but he did.Thats gives this place a 5 star and my business forever now!!!!!!Thank you Rick and you will see me again.Happy Happy Happy
Ive been a customer of Reeds for over 15 years. The level of service has been exceptional compared to the local franchise type of repair shops. Pricing is fair while the workmanship has been outstanding. After my new vehicles exit warranty periods my next service is scheduled with Reeds. Try them...youll like them.
Excellent service and after the initial inspection of my truck, they told me exactly what would be needed to get it back on the road. They also suggested other maintenance items and said they dont need to be done now, no pressure.
I’ve been going to Rick’s about 11 years. Always very happy and the employees are so friendly, polite and helpful. I wouldn’t take my car anywhere else!My only issue is I always took my car to Rick’s off Irving blvd. because I didn’t realize the Rick’s Tire Pros on Beltline rd. was the same business, but I’m glad I found them. Richie at Beltline rd. is awesome and friendly. He always remembers his customers.My suggestion is:CHANGE THE TIRE PROS SIGN so people know it’s the same company and they provide ALL SERVICES not just tire service.
Ricks has taken care of me with suspension repairs on two of my vehicles. Quick and with no surprises.
They are totally honest with what needs to be done and what can wait a little longer instead of pushing you into paying a lot at one time. Everyone is so nice and has wonderful customer service skills. I will always take my vehicals there.
Ricky was focused on what I needed for my recent tire purchase. He gave me pointers to consider, and helped me select the best tire for my truck. I stayed with the same tire that came on it, I was delighted with their customer service!
Great Service. Great people to talk to and they go well above to make sure they help you.
These guys are very good at communicating, explaining what needs to be done and why and justifying the cost. The work was done in a timely manner and I am very satisfied . It seems so simple when you do it the right way hats off boys, great job!
Great customer service and prompt service to do a brake flush on my truck.Would recommend this location to anyone who needs quality work.
Great shop, always very professional and helpful.
Great people to work with. Was up front and honest told me what it was and time for them to handle and fix my issue.
Rick went out of his way to help me and they even fixed what someone else messed up
Good service along with a good reasonable price, ask for Charlie he gave me excellent service
Thank for treating me with kindness and respect. I watched as I waited on my car. Very honest place and very helpful. Thank you for your service
Was very pleased with service everyone was very friendly advise me of my tires did all work in a timely fashion very satisfied
Honest, knowledgeable & friendly. The team met every expectation in servicing our vehicle. Their prices are competitive.
Great customer service! Really honest. Got a second quote here and saved 400$ definfitly will come back.
Very nice and professional staff. They explain thoroughly what the problem is and the work needed. Will definitely recommend to others and bring my vehicle back again.
I have personally observed,caring for customers.
Great mechanics, front office and willingness to take the time to explain what was analyzed on your car.
They were honest and me being female is important to me. Over the years I had that held against me. Ricks finished when they said they would with no extra surprises. Ricks will be taking care of my car from now on!
Great customer care, honest upfront advice, quickly gave updates. Thanks!
Excellent service and mechanics at Ricks.my car had been through Don Davis Ford for shaking 3 times also another mechanic in Keller, although they always found something else to charge me for and never resolved any of the shaking problems. Ricks discoved that the shaking is axle, right off the bat.imagine how much i COULD have saved by coming toRicks first, im not going anywhere else for service from now on..
Best place ever!! Great customer service and an awesome staff, they gave me a free oil change because I did business with them before and I honestly loved it, I recommend this place for everyone!!
I am really hoping they did what they said they did. I was not happy with the cost seemed way over priced. I dont mind paying money for good service, but after researching some other places, I feel, I paid double in Labor. I even called the Ricks Auto on Irving Blvd and he told me it sounded high but without the ticket he could not tell me what exactly was done. The other thing a diagnostic was completed, That in ot self seemed to be way to high. Let it be known this is the second time Ive used them. First time they left my truck with grease stains, told me theyd pay for a detail if Id go get it done bring them the receipt then when I brought them the receipt they told me oh we dont know how to get to the petty cash. So they offered to do a free oil change on my sons car Ford Focus. The detail cost way more then the oil change. This time they charged over 500.00 for what they say a 2017 Chevy Traverse needed a thermostat. Not really sure why the Labor time was doubled or close to. I know they are going to have a rebuttal but I paid it but itll be the last time I ever go this location.
As always polite friendly service, my old truck has a lot more response on highway running smoothly and idling better. Thanks
Very professional company, very fast service great pricing and good work